--- title: "Termly Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Termly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Termly is a good fit for you!" source_url: "https://www.softwareadvice.com/policy-management/termly-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Compliance Software](https://www.softwareadvice.com/compliance/) / [Termly](https://www.softwareadvice.com/policy-management/termly-profile/) / Termly Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/policy-management/termly-profile/) Reviews [Alternatives](https://www.softwareadvice.com/policy-management/termly-profile/alternatives/) # Termly User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 65 reviews (81%) - 4 stars: 9 reviews (11%) - 3 stars: 3 reviews (4%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Most mentioned pros - Termly's friendly UI is awesome as it makes it easy to create, manage and update the policies such privacy policies, terms of services and cookies policies. - It helps you to write small contracts for your small business if you use the outlines provided. - Its layouts and auto-update highlights save time and exertion, especially for those new to lawful language. ### Most mentioned cons - I find the customization options are very limited in it which stops me to tailor policies as per my need. - I had a problem with my Termly and when I tried to reach out to the customer helpline, I did not receive any help. - Some of the cookie-cutter policy sections do not directly align with my needs and expectations. ## Termly customer reviews Showing reviews 1-25 of 80 (page 1). ### Termly is a Great legal form site - Overall rating: 5/5 - Reviewer: Marisha P. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Termly made doing everything for the forms explanatory and if had questions could message save the form go back to it after they helped without having to redo it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Termly is the best legal form website for the legal documents needed for your website. I no longer use termly but i will recommend them always. #### Cons I didnt really have any dislikes about termly. They get good reviews out of me They were always helpful. --- ### Easy onboarding and thorough checks - Overall rating: 5/5 - Reviewer: Sasha Z. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy and intuitive quiz to onboard into the tool #### Cons Some checks are a bit too thorough when you are switching to this new platform #### Reasons for switching to Termly OneTrust was difficult to use and deploy for CCPA compliance --- ### Good if you're concern is GDPR, but doesn't handle multi region well - Overall rating: 3/5 - Reviewer: Mike M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Unfortunately, we have begun looking at more expensive solutions as it seems you et what you pay for when it comes to cookie consent and policy management platforms. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It is incredibly easy to set up from both a cookie consent and policy management standpoint. You can set how frequently it scans the site and updates the modules installed. #### Cons Doesn't handle multi-region compliance well if you're US based. Will not allow cookies to be set even in opt-out regions, resulting in a huge drop in analytics and remarketing capabilities. #### Reasons for choosing Termly Cookie bot did not handle policy management. #### Vendor response Hi Mike, Thank you for your feedback! Our team is pleased to hear that Termly is easy to use. Regarding multi-regional compliance, You can minimize the impact of the cookie banner installation on analytics metrics using geo-targeted banner settings. In regions unaffected by or have less strict data privacy laws, you can configure your Termly banner to be less strict and, therefore, more likely that your analytics cookies and scripts will be delivered for those regions. Enable less strict consent settings: Opt-out of receiving cookies instead of opt-in Enable scroll-to-consent (implied consent) You can find these settings on your Termly dashboard under Consent Management > Consent Banner settings > Consent settings. Should you have any questions, please do not hesitate to contact our customer support team. Sincerely, The Termly Team Replied July 2021 --- ### Easy to Use and Designed Right - Overall rating: 5/5 - Reviewer: Raffaele R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Easy to buy, easy to sign up. I had a legal question and they got back to me in 24 hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I choose Termly for its design and features. I ended up upgrading to the pro account to service a few websites and languages. #### Cons The documentation on how to place the cookie and privacy policy was good, but would like to have seen videos. #### Reasons for choosing Termly Although to cost was higher, the features and compliance were better. I take privacy seriously. --- ### termly made my experience a pleasant one - Overall rating: 5/5 - Reviewer: Miracle C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros what I like most about termly would be how the set up is very easy. The program is self can be very beginner friendly. The program made it easy for someone like me who is not very savvy in tech easy to put the policies into my website. #### Cons what are dislike about term level being when I first started the program? It was difficult to make the policies into the language English. I also feel like if they offered a free trial To give users gist of the website it would be --- ### Great Company - Overall rating: 5/5 - Reviewer: Justin K. - Verified reviewer: Yes - Industry: Computer Networking - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GREAT Company and platform. It is great to have terms of service and privacy policies written for you to embed in website. When a policy changes you just edit the policy and click publish, no need to find every place on your website that you put the agreement to edit it. Company is great as well. Price and pricing strategy has changed since I purchased but they keep renewing me with the price and terms that I originally purchased which is great too. #### Cons Really wish they had a plug-in for TOS acknowledgment banners within iOS apps. #### Vendor response Thank you Justin for the feedback, we are glad you like our service. As for the TOS banner, I will pass this along to our development team. Replied July 2021 --- ### We would be lost without Termly - Overall rating: 5/5 - Reviewer: Hamza J. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I need to get our SaaS solution to be compliant. It needed a privacy policy, terms and conditions, and cookie policy. All of these took me no time to get done. The best thing, I can alter as needed without code change as the snippet will update. Love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Does everything we needed to stay on the right side of the legislation and to embed directly to our website. #### Cons I would be hard pushed to think of something negative to say about Termly; it just works. #### Reasons for choosing Termly Even if money was not an issue, the simplicity and features of Termly make it a no-brainer. --- ### Great solution for keeping sites up-to-date with Privacy Policy, Terms of Use and Cookie Notices - Overall rating: 5/5 - Reviewer: Kurt H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Termly has been a great solution to help our digital marketing agency provide privacy policies, terms of use and cookie notices for our clients' websites. Termly makes it easy to provide these important notices. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Termly makes it super easy to create privacy policies, terms of use and cookie notices and add them to your website. #### Cons I really don't have any complaints. Termly is super easy to use and implement and does what it's supposed to do. --- ### Amazing Product, Amazing Price, Amazing Support - Overall rating: 5/5 - Reviewer: Stephen S. - Verified reviewer: Yes - Industry: Law Practice - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I received the benefit of a comprehensive set of website policies that are attorney-drafted and easy to use and understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Offers all the major website policies Offers website policy customization Competitively priced Easy to use product --- ### Powerful and Easy - Overall rating: 5/5 - Reviewer: Mike T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Very easy to set up. Easy to write a policy with the wizard. Easy to integrate into software. #### Cons Difficult (impossible) to add your own language into the policies. This can be a good thing for compliance, but hard when you want to customize. --- ### LOVE....LOVE.....OMG LOVE! - Overall rating: 5/5 - Reviewer: Keshia S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before using termly we did not have a return policy. We now have complete compliance, and it has saved us so much money! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, and integration to our website! #### Cons Unable to edit the page to look lore like documents already added to our website. #### Reasons for choosing Termly Pricing --- ### User-Friendly, Great Integration & Helpful Tools! - Overall rating: 5/5 - Reviewer: Sofia S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not having a website policy could have become a liability for my business, thankfully Termly could help prevent this and integrate a branded policy banner directly on my website! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I appreciated the ease of integration directly on my Squarespace website, as well as, the simplicity of putting policies together. #### Cons There isn't necessarily anything I didn't like about Termly, I found it to be user-friendly and allowed for complex concepts and policies to be simplified for an average person like myself. #### Reasons for choosing Termly Ease of use, good reviews, integration onto Squarespace --- ### TERMLY: A Must-Have Subscription for GDPR Compliance - Overall rating: 5/5 - Reviewer: Raz C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TERMLY is a must-have subscription for anyone looking to ensure GDPR compliance for their website. The peace of mind that comes with knowing your website is compliant and protected is well worth the investment. #### Cons At this point, I have nothing that I don't like about Termly. --- ### Great for Cookie Consent - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was easy to install and easy to integrate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Termly offers a cost effective and easy to use cookie consent integration for websites. It provides you with features that lets you change theme settings. #### Cons Nothing, it was the best option for my Magento 2 websites. --- ### Easy - Overall rating: 5/5 - Reviewer: Lee C. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration was easy into my store. Autoupdates when laws change was a big sell #### Cons There were times I wasn't 100% sure what was being asked so it took a bit of research to make sure I was answering correctly but that's not really on Termly. --- ### Easy to implement without re-inventing the wheel - Overall rating: 5/5 - Reviewer: Andrew R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Set it and forget it. I have yet to receive a compliance request, but this software gives me piece of mind that I am adhering to various legislative bodies' requirements to protect end-user privacy and allow for them to opt-out of analytics tracking. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's as easy as implementing analytics tracking on a website, just add the required snippets according to the installation guide and handle the rest from termly.io. #### Cons Locked into a subscription, so this increases the total cost of ownership for the web property. --- ### Fast compliance for new companies - Overall rating: 5/5 - Reviewer: Stefan T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered We have no legal team and this service was a great solution for our initial needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Our target was to implement a solution for GDPR compliance, valid for most important markets on the world. Termly was here - fast, easy and reliable. We had the GDPR policy ready in days #### Cons It would be great to be able to select the countries more in details - for example adding countries like Swiss, who have their own mind for many things.I would also like to have help in software license management, where the apps can have their own life after the cloud service is ended. #### Reasons for choosing Termly Termly was available immediately and in English - what some services (in Hungary) didn't yet have ready --- ### Big fan - makes cookies and privacy policy easy - Overall rating: 5/5 - Reviewer: Chuck C. - Verified reviewer: Yes - Industry: Online Media - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I had a great experience onboarding with this product and was happy to find an all in one legal solution for my website #### Cons I'm not sure how to check up on my policies to make sure that they are still compliant but otherwise I love it! --- ### Keep Your Website Current - Overall rating: 5/5 - Reviewer: Dan S. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros With the legal woes and lawyers of America, we found it very important to be up to date with our internet usage policy and all of that other complicated stuff. Termly made it easy for me to be in compliance with policies I needed to allow all users access to my site from around the globe without having to do much. #### Cons If you are implementing on your website, make sure you understand it will take a little experience to pull it over with the API. Also, some add blockers, such as Brave Browser, will block the API from running. For the most part, I have had very little problems or concerns. --- ### Did a great job of providing me with the docs I needed - Overall rating: 5/5 - Reviewer: Mike L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I had no idea where to start with Ts and Cs, privacy policy's etc. Termly sorted it all out for me perfectly and saved me hours and hundreds in potential costs getting everything manually written. #### Cons I had all the features I needed with termly. --- ### Great Product Especially For The Price! - Overall rating: 5/5 - Reviewer: Tara R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love that Termly does all of the heavy lifting for me; all I have to do is input my information and they do the rest! I am so glad I found this website. I have no clue how to write a privacy policy that not only sounds professional but is legally sound. I am so glad I found Termly! I'm also using them for other policies like Cookies and Terms and Conditions. #### Cons I would like to use Termly for my Return Policy, however, there aren't enough options available on their website. Due to the nature of my products I cannot accept returns (I'm sure I'm not the only online retailer that has this policy), but it is not an option under Termly's policies. I would like to be able to customize the return policy a bit more, but I'm not seeing that as an option at this time. --- ### Money well-spent - Overall rating: 5/5 - Reviewer: Neil P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to figure out and deploy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is hard to stay up-to-date on all those legal changes that impact website policies. Termly does it for us. #### Cons So many questions to answer - but I appreciate that Termly is thorough!!! #### Reasons for switching to Termly Much more affordable and responsive. --- ### Clear. Concise. Easy to implement and be compliant. - Overall rating: 5/5 - Reviewer: Seth P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Termly, allowed me to create the terms and policies necessary for today's Data Management requirements. Im not a technical person and never felt lost during creation and implementing my data compliance policies for NA & EU. #### Cons I did not have any issues with Termly for my needs. --- ### Support online small business - Overall rating: 5/5 - Reviewer: Jacqueline Xiomara B. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a time saver to roll out website for production, but the setback was the inability to access documents promptly to website on the choices given. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The set up of documents for creating policies. The customer service respond by [SENSITIVE CONTENT] to help problem solve the issue of transfer documents to website. #### Cons Not being able to access documents, and upload transfer to website. #### Reasons for choosing Termly The access to rapid creation of documents. --- ### Nice one, DIY with eeeeaaase! - Overall rating: 5/5 - Reviewer: Vladimir P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Very fast, very easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to deal with! Thanx alot guys! #### Cons Wordpress Plugin could be more user friendly (like onboarding steps in a web version) ## More reviews [Next reviews](https://www.softwareadvice.com/policy-management/termly-profile/reviews/?page=2) --- Termly Reviews, Pros and Cons - 2026 Software Advice