Overall great experience I was able to get what I needed done within a day, which then gave me extra time to validate that I did it correctly.

Best part of the software is that you can buy it as a one off expense. Honestly I was impressed by some of TermsFeed's competitors, but they sold their service under a permanent subscription model that I wasn't a fan of. TermsFeed was more than good enough and the one off price made it the most affordable option. Also I carefully read through the generated document, I liked that it was relatively easy to understand compared to other legal docs I skimmed. There were some odditities around capitialization that I ended up cross referencing and after some research I found out it was a norm for legal documents. I also had it reviewed by a paid lawer and it checked out. I also liked that there were several options like exporting to markdown.

There was a bug in the payment logic when I went go purchase it, so I ended up having to talk to customer support. I later found a workaround that allowed me to purchase the software using a second payment option, informed customer support, and shared some details to help them debug the problem. They replied back within a day and gave me a credit that made 1 of 3 legal docs I purchased free. Although it was a minor inconveinence, I was impressed by the response time. There was nothing not to like about the actual softare.

I have had an awesome experience.

These are amazing folks, great customer service and support. You would be missing out!

The pricing for the product. I wish there was a little bit more of choices.

Excellent customer service to help us customise the product.

Fully functional system at low cost. Easy to understand.

Nothing adverse so far. We use a fairly limited part of the service however.

This software was easy to use. I could transfer the product to my website easily and in a timely manner. It took less than a day to implement the terms into my language for my use.

I didn’t find any difficulties yet. The software is serving its purpose.

It's okay pu there needs to be a clearer way to access support options.

Being able see everything in one place is helpful. Viewing and down loading copies of invoices.

We had somone leave our company and I was taking over her role. I can't seem to be able to assign myself as a user and there doesn't seem to be an easy way to get help. I have reached out via email weeks ago and still no help. Also its frustrating to always have to request to view an invoice then have to wait till someone uploads it. I just want to get the bills paid.