All TermsFeed Reviews
1-25 of 50 Reviews
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Christopher
Verified reviewer
E-Learning, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Solid Option for generating a website's legal docs.
Overall great experience I was able to get what I needed done within a day, which then gave me extra time to validate that I did it correctly.
PROSBest part of the software is that you can buy it as a one off expense. Honestly I was impressed by some of TermsFeed's competitors, but they sold their service under a permanent subscription model that I wasn't a fan of. TermsFeed was more than good enough and the one off price made it the most affordable option. Also I carefully read through the generated document, I liked that it was relatively easy to understand compared to other legal docs I skimmed. There were some odditities around capitialization that I ended up cross referencing and after some research I found out it was a norm for legal documents. I also had it reviewed by a paid lawer and it checked out. I also liked that there were several options like exporting to markdown.
CONSThere was a bug in the payment logic when I went go purchase it, so I ended up having to talk to customer support. I later found a workaround that allowed me to purchase the software using a second payment option, informed customer support, and shared some details to help them debug the problem. They replied back within a day and gave me a credit that made 1 of 3 legal docs I purchased free. Although it was a minor inconveinence, I was impressed by the response time. There was nothing not to like about the actual softare.
Reason for choosing TermsFeed
One time purchase vs reoccuring subscription.
Nigel
Security and Investigations, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great Service
I have had an awesome experience.
PROSThese are amazing folks, great customer service and support. You would be missing out!
CONSThe pricing for the product. I wish there was a little bit more of choices.
Reason for choosing TermsFeed
Because of quality and information.
Reasons for switching to TermsFeed
Because it was cheaper and part of the website I built.
Dave
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Excellent customer support
Excellent customer service to help us customise the product.
PROSFully functional system at low cost. Easy to understand.
CONSNothing adverse so far. We use a fairly limited part of the service however.
Vendor Response
Thank you for your feedback!
Replied April 2024
Jessica
Entertainment, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Helped me in a pinch
This software was easy to use. I could transfer the product to my website easily and in a timely manner. It took less than a day to implement the terms into my language for my use.
CONSI didn’t find any difficulties yet. The software is serving its purpose.
Alfonso
Human Resources, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed February 2023
Users and Invoices
It's okay pu there needs to be a clearer way to access support options.
PROSBeing able see everything in one place is helpful. Viewing and down loading copies of invoices.
CONSWe had somone leave our company and I was taking over her role. I can't seem to be able to assign myself as a user and there doesn't seem to be an easy way to get help. I have reached out via email weeks ago and still no help. Also its frustrating to always have to request to view an invoice then have to wait till someone uploads it. I just want to get the bills paid.
Vendor Response
Thanks for the feedback, but we're confused on this. TermsFeed is not an invoicing application with multiple users management. We help businesses create Privacy Policies, T&Cs, provide solutions for cookie consent management.
Replied February 2023
Viviana
Architecture & Planning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy and reliable service
That is reliable and covers all the legal terms
CONSNot much I can say about it, as it’s easy to get your way around and their customer service was good.
Rachel
Internet, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed February 2023
Super handy product
I can't say I've had any issues with Termsfeed so overall I feel pretty positive about them.
PROSIt's really easy to customise each policy, ensuring my clients comply with GDPR requirements at an affordable price.
CONSFrom a technical standpoint I've always had issues embedding policy codes into Webflow, leaving me needing to link out to an external url, or manually copy and paste the policy into a site which isn't great.
Reasons for switching to TermsFeed
Cost
Vendor Response
Thanks for the feedback! We're looking into making our integration with Webflow more smoothly in the next updates we'll apply.
Replied February 2023
Saria
Online Media, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Simple and Impressive
I especially loved that there were questions to help me make the best choice. But what I really loved was how very easily I was able to get policies and terms and conditions tailored to my needs. This can be an intimidating process since I wanted to ensure compliance, but their software made it easy and definitely left me feeling very confident.
CONSSo far I can't think of any downsides to using their service as I have had no issues to date.
Sally
Verified reviewer
Writing and Editing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent
Complying with German data protection laws.
PROSThe outstanding customer service and ease of creating all the docs you need.I had just about completed a website (I design for friends, so it's not my main job) here in Germany and I needed to be sure I was complying with all data protection laws. They are very strict here, and the fines are huge. I was going round in circle but then found TermsFeed, which sorted everything out for me.
CONSEverything is working well, so I don't have any criticisms to communicate.
Anonymous
2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Seamless Compliance Implementation
Generating compliance policies on Terms Feed are such a seamless way to integrate the necessary policies for our design projects. The process is clear, organized, and can be executed quickly and effectively. Having a centralized place for generated policies and the ability to update them as needed is such a convenient feature for client management. Highly recommend this service for your compliance policy needs.
CONSDuring the setup process for some policies, the paid add-on features can't be priced prior to taking steps to fill out the forms. If you're just trying to research the cost involved for yourself or a client, it's required to fill out some mock information in first steps of the form builder to see how much each additional add-on will be. This is not too difficult, but it would be nice to be able to price add-ons without beginning the form creation process.
Reason for choosing TermsFeed
Seemed to be the most reputable company with a brief search of other providers
Elton
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Elton Browne photography
This software is so easy to set up and use with just a few words. I do not have to think about the legal wording of any policy.
CONSIn some of the software, the date can not be inserted. It only shows [DATE].
Jason
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Happy you save me so much time and give me peace of mind.
Positive m!
PROSIt satisfies global regulations/law so don’t have to.
CONSMaybe just the price if I have to pick one thing.
Reason for choosing TermsFeed
Yea
Ferdinand
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Local Business Digital Presence Needs A Privacy Statement
The selection of what best works for the industry/business as well as the customizable option.
CONSI can't see at the time we've implemented it. So far, so good with the results and it works!
Brad
Law Practice, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
I am an attorney and have used TermsFeed for clients' policies needs
It is easy and smooth to use. As this is a rapidly changing area of law, it is nice to be able to easily update and add terms as needed.
CONSThe only con I have is that while the free hosting is nice and convenient, using a link seems to take users away from the site to TermsFeed, rather than opening a new tab.
shaka
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
Satisfied Customer
I liked most about this software is that the platform is easy to use and understand.
CONSI love the software but I find it to be on the pricey side
Reason for choosing TermsFeed
TikTok had given your platform (website) information to use
Jen
Arts and Crafts, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
TermsFeed is all you need
Great product. Great customer service.
PROS1. It's very user friendly. 2. I LOVE that you can go back to update the policy's that have been paid for, that is a major plus.
CONSI wish the policy's that I have paid for were the 1st thing i see after logging in.
Timothy
Publishing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent
We now have all the terms & conditions that we need for compliance.
PROSI found the software and website to be easy to use and intuitive. It made a daunting task easy and fast.
CONSI did not have any problems with the software.
Basam
Utilities, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
TermsFeed is the best for app privacy policies and terms and conditions
It makes it very easy to create everything you need to comply with industry standards and requirements.
CONSI wish there was a way to make it easier to export to a website such as WebFlow. A plugin would be super nice to have.
Heather
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great library of affordable options to support compliance.
The library was extensive and it was easy to find the terms we needed and to customize.
CONSI was confused about the overlap between some of the product categories.
Reason for choosing TermsFeed
Affordability
Megan
Medical Devices, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
Simple and to the point
It was very easy to use and extremely easy to integrate.
CONSI wasn't 100% sure that it would cover everything I needed to.
Reason for choosing TermsFeed
More affordable and easier to integrate.
Daniel
Computer Software, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
The best way to bootstrap your app
I loved the little quiz that helped me determine which product I needed to solve my solution.
CONSThe payment model is a little confusing to me. I'm unsure what I already purchased.
Vendor Response
Thanks for the feedback! As part our plans for 2023 we're in the process of clarifying the pricing model through a new website & better UX and have a dedicated section of Purchases in the app.
Replied January 2023
Caio
Medical Devices, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Good software
This software is very important tô marketing e upgrade personal
CONSThe software is very easy to using,no problems
April
Transportation/Trucking/Railroad, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Great Product
Over all I was happy using TermsFeed
PROSIt was very easy to use. Very easy to understand.
CONSI wish there was more information tailoring to a specific industry.
Vendor Response
Thank you for your feedback! We're actively working into tailoring our solutions for more industries.
Replied March 2023
John
Marketing and Advertising, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
Terms and Conditions Generator
So far we have not encountered any issues with visitors having any issues with the Terms of Use letter.
PROSThis software was easy to use; you add specific company details and the report is generated quickly and easily.
CONSSome of the other features can get pricey.
Reason for choosing TermsFeed
Ease of use and a good value for the money.
Odele
E-Learning, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
TermsFeed - simplicity + cost efficiency + international spread = excellence!
Excellent - loved the simplicity, international bias, update & ad-in capability & the cost is fantastic for what it includes
PROSInternational basis of it's development; no need to obtain same adivce (ie for same purpose) in various countries or regionOptional components based on where you're operating / intend to market ; makes updating & ensuring best complianceHosting of document / information by TermsFeed
CONSDownloading - appeared as code or with a component of ; could be streamlined
Reason for choosing TermsFeed
Simplicity in dealing with multi-region / country compliance Ability to update / upgrade (add more in to the document if additional regions / service change) - simply & easily Cost - extremely cost effective