--- title: "Clinked Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Clinked. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Clinked is a good fit for you!" source_url: "https://www.softwareadvice.com/portal/clinked-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [Clinked](https://www.softwareadvice.com/file-sharing/clinked-profile/) / Clinked Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/file-sharing/clinked-profile/) Reviews [Alternatives](https://www.softwareadvice.com/file-sharing/clinked-profile/alternatives/) # Clinked User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 110 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 97 reviews (88%) - 4 stars: 12 reviews (11%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - With secure document sharing, task management, and real-time updates, Clinked has simplified and optimized our daily operations. - The white-labelled portal, which aligns seamlessly with our company’s image, further enhances the professional experience for our clients. - It has a bank level security and we can trust it with our sensitive files as it has an amazing file sharing system. ## Clinked customer reviews Showing reviews 1-25 of 110 (page 1). ### The best value for money for a VDR - Overall rating: 5/5 - Reviewer: Roberto C. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered It was easy to set up and I love the fact that is truly whitelabel. Our clients think that this is a proprietary software which makes you look like a larger organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Virtual Data Rooms are expensive. Since they are usually used for large transactions, these types of software cost a lot of money. Clinked on the other hand, is affordable and has all the functionality you may need for a VDR. The permissions are really easy to use. When showing one company's documents to someone, you have to make sure that they will not download these documents, and clinked makes this very easy. Also, you have an "audit trail," which lets you know exactly what each user saw and for how long. This gives you a great insight into what the counterpart considers important. The cherry on top is that it is fully whitelabel, your clients will only see your brand everywhere, it adds an extra layer of formality. #### Cons Like with all things, there's room for improvement. More integrations would be nice (although it has zapier). #### Reasons for choosing Clinked They were targeting too many functionalities and it seemed to be more focused on design agencies #### Reasons for switching to Clinked Lack of security, you can't take risks when you are handling sensible information. #### Vendor response Thank you for your comprehensive review of Clinked! We're thrilled to hear that our Virtual Data Room (VDR) solution has provided you with exceptional value for money and a host of useful functionalities. We understand that VDRs can often come with hefty price tags, which is why we're proud to offer Clinked as an affordable alternative without compromising on functionality. We're delighted that our permissions feature and audit trail have made it easy for you to control document access and track user activity effectively. We're honoured by your choice of Clinked over other platforms, particularly appreciating your recognition of our focus on security and white-labelling. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### Best Client portal for professionals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered feel safe to upload client documents, clients find it easy to use and it has helped in streamling the documents flow between us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that it is whitelabled , and clients see my branding, this builds their cofidence and it is easier to get them to use it , it is secure in terms of data storage and access , we can control permissions at a granular level and this satisfies the legal requirement si Australia, it has unlimited groups with individual branding, kanban boards, project management and host of other features, best of all support is topnotch #### Cons has a bit of learning curve, but support and help is available online #### Reasons for choosing Clinked established company and it had the features that i was looking for #### Vendor response We greatly appreciate your insightful review of Clinked! It's wonderful to hear that our platform has become the best client portal solution for your professional needs. We're delighted that you appreciate our white-labelling feature, which allows you to showcase your branding to clients, instilling confidence and making adoption easier. Security is paramount to us, and we're glad to hear that our granular permissions control meets legal requirements in Australia, providing you and your clients with peace of mind. We understand that every new platform comes with a learning curve, but we're committed to providing comprehensive online support and help resources to assist you every step of the way. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### Client portal solution - Overall rating: 5/5 - Reviewer: Sandra R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clinked offers a powerful client portal solution at a fraction of the cost of traditional virtual data rooms (VDRs). It provides all the essential features we need for secure file sharing, project management, and communication. We especially appreciate the user-friendly interface that makes it easy for both internal teams and external clients to navigate. Clinked is a budget-friendly option that delivers excellent value for businesses of all sizes. #### Cons There is nothing I did not like about Clinked. #### Vendor response Thank you so much for taking the time to share your experience with Clinked! We're happy to hear that our client portal solution has been meeting your needs and delivering excellent value for your business. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied April 2024 --- ### Every small B2B needs this SAS app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered As per all the points mentioned earlier. Every B2B should have this app. Support is GREAT Roadmap is solid Perfornace is super fast Super easy to use and implement #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of implimentation and integration. Customer support is fantastic. This alone is what made me write this revew. Other apps have you trolling through pages and pages of help yourself articles. Clinked support roll their sleeves up and get in there to work through any issue 10/10 #### Cons That I spent countless hours on other SAS applications, wasting my time and stress, when they had a product that meets 90% of my needs. #### Reasons for choosing Clinked It was just a better fit. Less customisation need and much easier to integrate with our other system/process/planning. #### Reasons for switching to Clinked Was a much, much better fit for our business #### Vendor response Thank you for taking the time to share your experience with Clinked! We're thrilled that our platform has seamlessly integrated into your small B2B operations, making implementation and integration a straightforward process. Providing excellent customer support is at the core of what we do, and we're delighted that our team's dedication compelled you to share your experience. Thank you for choosing Clinked over alternatives like Nifty and Notion. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### Easy and Secure platform for Architects - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Clinked daily to connect with my contractors for secure and professional file sharing, discussions, and task management. The platform offers plenty of options to manage my documents and activities, and I can even check if a contractor has downloaded a file, which is super useful. The security features make it a reliable platform for sharing sensitive information in a professional manner. #### Cons Not much however, I highly recommend watching the Getting Started guide which helped me a lot to setup the platform quickly. #### Reasons for choosing Clinked Modern, very easy to use, and secure. Their client success team is very helpful. #### Vendor response Thank you for your wonderful review of Clinked! We're delighted to hear that our platform has become an essential tool for your daily collaboration with contractors. Thank you for considering Clinked among other platforms like Box, Moxo, monday.com, and WeTransfer. We take pride in offering a modern, user-friendly, and secure solution, supported by a dedicated client success team. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### Clinked as Community Hub with wider potential going forward - Overall rating: 5/5 - Reviewer: Keith G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Overall my experience so far has been overwhelmingly positive with courteous and swift responses to any requests for advice including an onboarding call with the Clinked team in which all my initial questions were thoroughly answered. In use it is proving to be stable and fast, and I anticipate being able to onboard my own users just as smoothly. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The portal is clear and intuitive in use and will allow me to share documents and files selectively with varying levels of access by setting permissions for the different levels of Membership of my networking community. One of the best indicators that this platform is destined to be a favourite going forwards has been the exemplary customer support, which has been fast and friendly. It's good to have everything I need in one place, and to know that the developers are continuing to expand the platform. I anticipate being able to use Clinked more widely in my copywriting business to improve the way I interact and collaborate with Clients and creative teams on their projects too when I have more fully explored its potential. #### Cons Looking for a downside in such an excellent product is not easy, but understandably it is not the cheapet option available, especially if you want access to the more sophisticated functionality. The sheer range of options is at first daunting but his is offset by the clear tutorials. #### Reasons for switching to Clinked I had been using the existing product for over ten years and the latest upgraded version sadly lacks the central functionality that my networking community needs. --- ### Help to make the most out of your team and be efficient. - Overall rating: 5/5 - Reviewer: Sergey N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very easy to use; Customizable; Timeline to track the progress visually; Perfect for all team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At Purrweb, we use Clinked through this we can see what everyone is working on, daily shifts and deadlines that everyone is working towards. It's an easy-to-understand program which can help to make the most out of your team and be efficient. Keeping within one place to reduce time switching between apps. #### Cons None, Very visual and easy to use we love it. --- ### Great value for a professional tool. - Overall rating: 5/5 - Reviewer: Tom P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered They went far beyond our request, they took the time to understand the project in an exceptional way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve tried a few tools in the past, but Clinked offers the best mix of features for the price. It’s helped us handle more work without adding stress. #### Cons Overall, our experience with Clinked was extremely positive, and they exceeded our expectations. --- ### Excellent platform for collaborating with multiple clients! - Overall rating: 5/5 - Reviewer: Alden S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Clinked is assisting me in resolving issues with collaboration that may occur when email is the primary means of communication. I can manage all of my tasks management, calendaring, group chat, file sharing, and discussions in one safe location with Clinked. When you need to swiftly obtain information and share it with clients to facilitate further collaboration, this is fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clinked is an essential tool for those who, like me, dislike managing client documents and tasks in their email inboxes. It allows you to store all of your files in one convenient location. Once you log in on the Clinked web platform collaboration tools like file sharing, group chat, task management, discussions, calendars, and more are at your disposal. When you need to maintain organization with clients, all of these features come in handy. A customer you onboard will have a private, secure workspace that will facilitate communication and provide them with a clearer understanding of the tasks at hand. I love that Clinked offers a ton of webinars to help you make the most of the platform, and their support staff is also very kind. #### Cons When you switch the dashboard to a different language, there is some space for improvement with the translations. This enhancement will significantly improve the portal's native feel for clients who do not operate primarily in English. The platform is pretty spot-on with the remaining features, so there isn't much to complain about aside from that. #### Vendor response Thank you for sharing your experience with Clinked! We're delighted to hear that our platform has become an essential tool for collaborating with multiple clients effectively. We appreciate your feedback regarding language translations and understand the importance of providing a seamless experience for users operating in different languages. Rest assured, we're continuously working to improve our platform, and your input will help us enhance the native feel of Clinked for all users. Thank you for choosing Clinked to resolve collaboration issues that arise when relying solely on email communication. We're committed to providing a secure, efficient, and user-friendly platform to meet your collaboration needs. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### Seamless Client Portal - Overall rating: 5/5 - Reviewer: Thiago R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Clincked is so far rewarding. Because I am a solo consultant and manage multiple clients, this tool became invaluable to keep me organized and deliver a professional experience for my clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Working with my clients using Clincked makes It easy to keep things organized. I use It to store files and documents, and also to discuss topics and review content. #### Cons I still not using Clincked project management features, mostly because I am used to a more visual approach, and I like to use Trello cards instead. #### Vendor response Thank you for sharing your experience with Clinked! We're delighted to hear that our platform has provided a seamless client portal for you and has helped you stay organised in your consulting work. It's wonderful to know that Clinked has become an invaluable tool in managing multiple clients and delivering a professional experience. We're glad that our platform has facilitated file storage, document sharing, and discussions, streamlining your workflow and enhancing client collaboration. We appreciate your feedback regarding not utilizing Clinked's project management features. We understand the importance of visual tools like Trello cards and are continuously working to improve our platform to better meet the diverse needs of our users. Thank you for choosing Clinked as your client portal solution. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### A Trustworthy Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We came across Clinked while searching for a secure platform to manage our projects, and it has exceeded our expectations. It has amazing and useful features. What really stands out for us is its strong document management system. Given that we deal with sensitive client data, Clinked provides the assurance we need to store and share files confidently, without the risk of data breaches. #### Cons The initial setup took a bit longer than we expected, but once everything was configured, it’s been smooth sailing. #### Vendor response Thank you for taking the time to share your review! We’re delighted to hear that Clinked has exceeded your expectations and that its robust document management system has provided the security and confidence you need when handling sensitive client data. Knowing that Clinked has become a trustworthy solution for your projects means a lot to us. We appreciate your honest feedback about the initial setup process. While we’re glad everything has been running smoothly since, we’re always working to improve the onboarding experience for our users. If you ever have additional suggestions or need assistance, please don’t hesitate to reach out—we’re here to help! Replied December 2024 --- ### Exceptional Support - Overall rating: 5/5 - Reviewer: Jacob A. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Clinked’s customer support is exceptional. Whenever we’ve needed assistance with the portal, the support team has been prompt, knowledgeable, and quick to solve any issues. They’ve ensured that we make the most of the platform, which has only increased our confidence in it. It’s rare to find such excellent service behind a tool, and that’s what truly sets Clinked apart from other solutions. It could use some more customization options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clinked’s customer support is exceptional. Whenever we’ve needed assistance with the portal, the support team has been prompt, knowledgeable, and quick to solve any issues. They’ve ensured that we make the most of the platform, which has only increased our confidence in it. It’s rare to find such excellent service behind a tool, and that’s what truly sets Clinked apart from other solutions. #### Cons It could use some more customization options. #### Vendor response Thank you for your kind words and for sharing your experience! We’re delighted to hear that our customer support team has exceeded your expectations and helped you make the most of Clinked. We appreciate your suggestion regarding additional customization options. It’s feedback like this that helps us identify areas for improvement and continue enhancing the platform for all our users. Please don’t hesitate to reach out if there’s anything else we can assist you with—we’re always here to help! Replied December 2024 --- ### It’s Worth To Try - Overall rating: 5/5 - Reviewer: Ray Z. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Clinked has been a game-changer for our business, providing the right tools at a price that delivers exceptional value. I highly recommend it for any company looking to invest in a secure, reliable, and efficient client portal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clinked has proven to be valuable, providing a feature-packed platform. It offers everything we need to manage projects, while greatly improving client communication. With secure document sharing, task management, and real-time updates, Clinked has simplified and optimized our daily operations. #### Cons We don’t have any issues with Clinked, we always receive the support we need. #### Vendor response Thank you for taking the time to leave such a wonderful review! We’re delighted to hear that Clinked has proven to be a valuable tool for your business and that it’s helped simplify and optimize your daily operations. Knowing that features like secure document sharing, task management, and real-time updates have made a positive impact on your workflow means a lot to us. We’re also glad to hear that our support team has been there for you whenever needed—it’s always our goal to ensure our clients have the best possible experience. If you ever have suggestions or need further assistance, don’t hesitate to reach out! Replied December 2024 --- ### Very pleased with the efficiency to handle temporary or transient data, flowing in both directions - Overall rating: 5/5 - Reviewer: Martin T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered ServiceTec has been using Clinked since 2016, as a virtual server between the group and its external stakeholders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been very pleased with the efficiency that this offers us for handling temporary or transient data, flowing in both directions. It really helps both us and our stakeholders to have confidence with identifying the data shared, eliminating the problems of version control and being lost in a maze of folders. When the data has completed its lifecycle, we delete the data from Clinked quickly and permanently. We like the protection that Clinked provides for our data, in particular that we no longer need to use email as a method of sharing data. Email has many major issues, not least the risk of personal data inside documents being slurped by an unknown number of third party email archives and eavesdropping mailbox bots. Clinked helps us to reduce the overall number of files that we would have otherwise retained to disambiguate version control. Where we occasionally need to use email, we simply paste Clinked's web link to the folder or document, so that the stakeholder can log in and see it instantly: the document itself safely remains out of the email system. Clinked's technical support has been consistently responsive over the years, with only a tiny number of issues ever having been raised and quickly solved. Clinked has also offered a "suggestion box" service for future development work. #### Cons Not much to say about cons. We like simple software for simple needs. #### Vendor response Thank you for sharing your detailed experience with Clinked! We're happy to hear that our platform has been instrumental in efficiently handling temporary or transient data for both you and your stakeholders. It's great to know that Clinked has helped you and your stakeholders confidently identify shared data, eliminating version control issues and the confusion of navigating through folders. We're glad that our platform's protection has provided peace of mind, especially in regards to email security concerns. We're also thrilled to hear that you've found our technical support to be consistently responsive and that you've appreciated our suggestion box service for future development work. We appreciate your feedback and are glad to hear that Clinked has been a valuable asset to ServiceTec since 2016. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! Replied April 2024 --- ### Great tool for project and document management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Animation - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I am using as a project management tool. Tasks are great to keep track of my business. Its bank level secure so I store all of my critical documents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the custom domain and white label app. you can have your own custom domain and custom URL. #### Cons Overall the clinked experience is really great there is nothing I didn't like. #### Reasons for choosing Clinked they have amazing client success and sales team. they really understand my needs and help me to set up my portal really quickly #### Vendor response Thank you for sharing your feedback on Clinked! We're thrilled to hear that our platform has served as a great tool for your project and document management needs. We're glad to know that you appreciate our custom domain and white-labelling capabilities, allowing you to maintain a professional image with your own custom domain and URL. We're delighted to hear that Clinked has become an indispensable part of your project management workflow, and our task management feature is aiding you in staying organised with your business tasks. Security is a top priority for us, and we're proud to offer bank-level security for safeguarding your critical documents. Your confidence in us means a great deal, and we're committed to continuing to support you in achieving your business goals. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### Powerful tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its design and ease of use are the primary benefits for us. We have clients with various levels of tech knowledge, so sometimes they may need support but it’s usually a lot easier for our average client. We are quite happy with our portal. #### Cons I have genuinely no real issues with Clinked so far. --- ### A modern client portal - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pros: They helped us according to our needs every step of the way. We have encountered nothing but professional service and excellent support since the beginning. Our portal has been implemented just like we wanted. I can’t believe how we were handling multiple tasks within the company by using multiple platforms. It had been time consuming before! Our portal is functional and it looks so professional due to the white label feature. #### Cons Cons: We have only positive impressions of Clinked. #### Vendor response Thank you for sharing such a positive review of our client portal! We're thrilled to hear that our service and support have met your needs from the start and that the implementation of your portal went exactly as you envisioned. If there’s anything more we can do to assist or enhance your experience, please don’t hesitate to reach out. Replied May 2024 --- ### We use it for academic research - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Collaboration through clinked portal carries academic research to another level. Not only we can do the communication, collaboration and progress tracking from only one portal, we can also use it for the classes. Technical support is amazing too. #### Cons I struggled a bit while getting used to it but all is well now. #### Vendor response Thank you so much for sharing your experience with Clinked! It's great to know that the platform's capabilities for communication, collaboration, and progress tracking are making a positive impact on your work. We're also delighted to hear that you've found our technical support to be helpful. Our team strives to ensure that any issues are resolved promptly and that your experience using Clinked is as smooth as possible. We appreciate your honesty about the initial challenges you faced while getting accustomed to the platform. We are continually working to improve our user interface to make it more intuitive, and your feedback is invaluable as we strive to make Clinked even better. If there's anything more we can do to assist you, please don't hesitate to reach out. Replied May 2024 --- ### Clinked has great tools for communication and projects - Overall rating: 5/5 - Reviewer: Nicole E. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use it mostly to communicate the suppliers and the clients. It has amazing tools for instant messaging and progress tracking. Before Clinked, we had to use more than one tool and our info were scattered through different platforms. This was also a security risk. Now it's more secure to keep everything on our portal as Clinked provides a secure platform with an excellent support. #### Cons I can't think of anything I don't like. Support has been amazing with all our cases. #### Vendor response Thank you for sharing your experience with Clinked! We're thrilled to hear that our platform has been instrumental in streamlining communication and project management for your team. We're delighted that you've had a positive experience with our support team as well. Providing excellent support is a top priority for us, and we're committed to ensuring that our customers receive the assistance they need whenever they need it. If you ever have any suggestions for improvement or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Replied April 2024 --- ### Nice change of pace for a portal - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Clinked surprised me with the white labled features and for reason I decided to make it my primary choice for all of my 1 on 1 coaching business. Their support is pretty good as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the fact that I could customize the menus in each portal. #### Cons I think the limited amount of integrations could be a con if there was one. Although it might be for security reasons it is a slight con if they had one. #### Vendor response Thank you for taking the time to share your feedback on Clinked. We're thrilled to hear that our platform has provided a refreshing change of pace for your portal needs! We're glad to hear that you found our customisation options valuable, allowing you to tailor the menus in each portal to suit your specific preferences and requirements. Regarding integrations, we understand the importance of seamless connectivity with other tools and services. While we prioritise security in our platform, we're continually exploring opportunities to expand our integrations to better serve our users. Your feedback on this aspect is duly noted, and we'll take it into consideration as we continue to enhance Clinked. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### A Coworker In A Crunch - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The client portals are quick, efficient and easy to setup and use. #### Cons The learning curve. It took me a couple of days to get the swing of things #### Vendor response Thank you for sharing your experience with Clinked! We're glad to hear that our client portals have proven to be quick, efficient, and easy to set up and use. We understand that every new platform comes with a learning curve, and we appreciate your patience as you familiarised yourself with Clinked. Your feedback is invaluable to us as we continuously strive to improve our user experience. We're here to support you every step of the way, and we're delighted that you found the portals to be worth the initial learning investment. Thank you for choosing Clinked, and please don't hesitate to reach out if you have any further questions or feedback. Replied February 2024 --- ### Great product but a little pricey - Overall rating: 5/5 - Reviewer: Mandi C. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a beautiful platform for a client portal, I just wish the starter plan included all the features and maybe just limited the number of groups or members. It's awkward that you have a tasks option in all groups but are limited to using them in only some groups unless you upgrade. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros It's easy to use and set up, I invite my clients to share information with me through this platform and it is pretty self explanatory. I really like the activity feed that shows who has done what when in chronological order. #### Cons I was surprised that I had to upgrade to use Tasks in all of my groups. I guess you can use some them in some groups with the $99/month plan but need to upgrade to use them in all groups. The jump in price to the next level is significant so I am looking at other options because tasks are the thing I need most. #### Reasons for choosing Clinked I am actually using both but for different purposes. I like the layout of Clinked better but the pricing is much higher. #### Vendor response Thank you for sharing your feedback on Clinked. We're glad to hear that you find our platform easy to use and set up, and that it has been useful for collaborating with your clients. We understand your concern about the pricing structure, particularly regarding the limitation on tasks in different groups. Your feedback on this matter is valuable to us, and we're constantly reviewing our plans and features to ensure they meet the needs of our users. We appreciate your suggestion regarding the starter plan including all features with limitations on groups or members. Thank you for choosing Clinked for your client portal needs. We're committed to providing a platform that offers both functionality and value to our users. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### User-friendly for clients - Overall rating: 5/5 - Reviewer: Henry E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It has amazing customization that portrays professionalism and I recommend that Clinked should be tried by every company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Clinked has made project management easier due to its user friendly interface because I use Clinked, as a freelancer, to instantaneously interact with my clients, share my progress, and solicit their input on the ongoing project #### Cons I haven't encountered any trouble using the software yet. #### Vendor response Thank you so much for your glowing review! We're delighted to hear that Clinked has made project management easier for you as a freelancer and that the user-friendly interface has helped you interact with clients and share progress seamlessly. It's great to know that the customization features are helping you maintain a professional look as well. We’re thrilled that you recommend Clinked to others, and we’re here if you ever need assistance or have any suggestions for improvement. Thanks again for choosing Clinked! Replied September 2024 --- ### Great portal for my design business - Overall rating: 5/5 - Reviewer: Karl G. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was unsuccessfully (things would fall through the cracks) using all types of channels to manage projects and project assets - DropBox, Drive, Messenger, email, Trello, etc. Now Clinked allows me to manage the projects from a single location. And the white labeling makes me look a lot more professional than I probably am. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clinked allows me to communicate with my customers on each of their projects with all the assets, comments and more right from within the portal. I'm not clicking into all the third party websites like DropBox, Drive, Messenger, email and more to keep a project on track. About the only project related tool, I use outside of Clinked is my billing software. #### Cons I do wish the interface was a little better looking and had more features for customization and white labeling. #### Vendor response Thank you for sharing your experience with Clinked! We're delighted to hear that our platform has been instrumental in streamlining your communication with customers and managing projects efficiently. We appreciate your feedback regarding the interface and customisation options. Enhancing the user experience and providing more customisation features are areas we are continuously working on to better serve our users like you. It's fantastic to know that Clinked has simplified your project management process by centralising all project assets and communication channels in one location. We're glad that our white-labelling feature has helped elevate your professional image with your clients. Thank you for choosing Clinked for your design business. We're committed to providing a platform that meets your needs and exceeds your expectations. If you have any questions or need assistance, please don't hesitate to reach out to us. Replied February 2024 --- ### No complaints - Overall rating: 5/5 - Reviewer: Gowtham R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s a useful client portal with the white labelling feature, which offers a professional look and an efficient way to not only communicate with the clients but also progress tracking. A secure real time communication with clients was just we needed. #### Cons We haven’t had any issues yet. I'll update if any. #### Vendor response Thank you for sharing your feedback with us! We're thrilled to hear that our client portal with the white labeling feature has been meeting your needs and providing a professional look for your business. We appreciate your feedback and are glad to hear that you haven't encountered any issues so far. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! Replied April 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/file-sharing/clinked-profile/reviews/?page=2) --- Clinked Reviews, Pros and Cons - 2026 Software Advice