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OnSemble software

16 reviews(5.0/5)
16 reviews(5.0/5)

OnSemble Employee Intranet is an on-premise and cloud-based intranet portal application. It serves small, midsize and large enterprises in various industries including banking, education and health care. Primary features include document management, onboarding, an employee directory, blog management, vendor management, task management, reporting and analytics.

Modules include user dashboards, data visualizations, an instant messenger, expense reports, learning management, supply and inventory management. OnSemble also provides modules such as calendars, polls, user management, content management, user management and document management.

OnSemble offers integration with SharePoint, Microsoft Outlook, Office 365 and Active Directory. It also offers optional integration with Symitar, ADP and Crystal Reports. Users can also request customized software solutions for sales management, strategic planning, project management, referral management, invoice management, visitor management and timesheets.

OnSemble is available in an annual subscription pricing model with a module selection option. It offers mobile applications for Android and iOS devices.

Supported Operating System(s):
Web browser (OS agnostic)

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16 Reviews of OnSemble

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  • Curtis from Beacon Credit Union

    Number of employees: 201-500 employees

    July 2018

    Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Consistency of information for staff. That sounds simple. We had 5+ offices using different versions of the same process and only one was using the correct version. It created nightmares of auditing and review. Having a one-stop-shop for ALL policies, procedures, etc. has saved us countless hours of addressing inconsistencies. It also makes training easier. This is just one simple use that has made a huge impact. The numerous other uses are a bonus.

    Pros

    I like that there is one place for staff to get everything. It keeps everyone up to date and creates consistency. Everyone has the same information - procedures - forms - etc.

    Cons

    If you don't plan on how you are going to use the program well, then you'll need re-design or other maintenance. It is best to put extra effort into the initial stages. Otherwise, some processes can be clunky or items buried and hard to find.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Bethany from Jefferson Bank

    Number of employees: 201-500 employees

    July 2018

    Onsemble has completely simplified and modernized our intranet!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Onsemble gave us the tools to create an intranet that is fully functional, modern, and efficient.

    Pros

    The ease of use empowers people of all different technical backgrounds to build professional quality pages. Not only are the pages aesthetically pleasing, but the build-in modules offer a whole other level of functionality to make our jobs easier. I have really enjoyed the process of creating pages that, visually and technically, would have not been possible without Onsemble.

    Cons

    There are certain modules that could use some improvement for customization. For example, the font and color of the Birthdays and Anniversary islands. I wish we could customize those things easily. But this is a small complaint in the big picture, and our Customer Success Manager does a great job of bringing our ideas to the technical team to see if its something that can be implemented in the future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Natasha from Cabrillo Credit Union

    May 2018

    Great support and easy for anyone of any skill level to create a great portal

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Staff engagement and increased employee recognition. Reduced paper, servers, and email.

    Pros

    Many features allows for us to engage staff at all levels-it's so easy to use that we have a whole team who contributes to the content, look, and feel. The ease of use allows us to easily change up the theme for holidays, special events, or just because!

    Cons

    Nothing about the product to not like! It would be great if more clients could be engaged in the community to share tips, tricks, and ideas

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Brad from Commercial Bank of Texas

    Number of employees: 201-500 employees

    May 2018

    OnSemble has been an amazing tool for our bank to unify employees and build a strong culture.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The primary benefits have been culture building and information dissemination. This has cultivated a family atmosphere among employees at all levels of the bank and pushed us forward in accomplishing organizational goals.

    Pros

    We love that OnSemble allows us to connect every employee across the bank from tellers all the way up to our executives. Employees feel more involved in each others' lives which cultivates a sense of family and increases buy-in across the board for our bank's mission and vision.

    Cons

    We have no complaints. The customer service has been absolutely fantastic and Passageways is a top notch company. As we move forward, we will definitely continue with them.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Kaitlyn from Georgia's Own Credit Union

    May 2018

    Great for organizations with limited resources

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is easy-to-use for organizations that are strapped for resources (in regards to time constraints and web design talent).

    Cons

    While OnSemble does offer a lot of features, there are some islands that could be added or improved, and I would like to see even more control over the look and feel without digging into the CSS.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Jeanette from Georgia's Own Credit Union

    May 2017

    The team at Passageways is the best in the business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is intuitive and user friendly with great graphics to match. Implementation is relatively easy which makes overall adoption effortless.

    Cons

    Having a mobile version will help with adoption for millennial employees. Being able to access the portal from remote locations will allow users to engage in employee recognition no matter where they are.

    Review Source: Capterra

  • Erlinda from Christian Financial Credit Union

    Number of employees: 51-200 employees

    May 2017

    Release easy to install.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great for new hires to learn about products and services. Easy to locate staff - phone data. Centralized location for documents.

    Pros

    Centralized location for staff to get what they need. Able to get forms / documents / employee data / etc.

    Cons

    Had to delete Islands no longer supported. Had issue with form links but that was resolved with WebEx.

    Review Source: Capterra

  • Michelle from APCU

    Number of employees: 201-500 employees

    May 2017

    The OnSemble platform is easy to use and support. Passageways staff are always there to help.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The biggest benefit to using this software is a simple consistent layout. It makes training staff quick and easy.

    Cons

    The alerts and notifications section can only be set at the user level. It was one of the biggest complaints during implementation.

    Review Source: Capterra

  • Brian from Oswego County FCU

    Number of employees: 11-50 employees

    May 2017

    Excellent, OnSemble has enabled communication in our organization in multiple avenues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Communication!!

    Pros

    Ease of use. It is extremely user friendly, anyone with minimal computer knowledge can create pages without any issue

    Review Source: Capterra

  • Aimee from Oswego County FCU

    Number of employees: 11-50 employees

    May 2017

    We are a lover of the intranet ( OnSemble!)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a great product for any sized organization! Keeps us " on the same page" with our employees!

    Pros

    We love how easy it is for us to use, being a smaller organization but growing organization it keeps us connected to all employees. not having an IT department or Marketing department its so simple for us to use and create and be innovative. Our staff loves how easy it is to use, and we love having fun and making it exciting for the staff. Easy to keep documents in one place and update them on the spot when new documents arise. Easy to get all the information you need in one spot. Personally for me, i love that I can make my own pages and have a "traveling desk" so no matter what office I am in, I am able to access almost everything I need by just logging into the portal. We also use it for openness of our organization giving the staff insight into the financials of the organization. We love love love the Portal

    Cons

    Sometimes it has bugs would be my con, however the support we get when this happens is quick and effective!!!

    Review Source: Capterra

  • Angela from Family Trust

    Number of employees: 51-200 employees

    May 2017

    The people at Passageways, from the CSMs to the tech support staff are AWESOME.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that the possibilities nearly endless. How my portal looks and feels is completely up to me. I love that when I have a question, i can always get a quick answer from Tech support, without them making me feel like an idiot or that I am bothering them.

    Cons

    Ha! Its the same as the most in some respect. Starting with a completely blank page is so intimidating. I think it wouldve been easier for us during the initial design if we had a few pre-built templates to choose from that we then could've customized. The modules that are configured within the island itself are definitely easier for novices.
    I would really like better control of permissions. For instance, I would like to have permissions for a particular page rather than the entire workgroup. Possibly even specific islands within specific pages. I would like for more customization that it currently controlled by a CSS to be integrated into the portal so that people without design experience can more easily make those custom changes.

    Review Source: Capterra

  • Brian from Northwest Bank

    May 2017

    Great value for the money. Don't overpay for a big enterprise monster (Jive) that is to complex.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great people to work with. Great value for the money. It's not an overly complex platform but does everything you need an employee intranet portal to do. And they keep adding more modules all the time.

    Review Source: Capterra

  • Lisa from GLCU

    May 2017

    Over the years it has become easier and engaging for users.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That you can make information engaging and sharing keeping everyone up to date. Board members can use and keep up to date.

    Review Source: Capterra

  • Jessie from Simplicity Credit Union

    Number of employees: 51-200 employees

    January 2017

    OnSemble and the Passageways Team Are Just What We Needed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    OnSemble is exactly what we needed to create a more engaging, interactive portal for our employees. We have been able to build and maintain our portal, even those of us without a high amount of technical know-how, thanks to the simple-to-use design and the unsurpassed support from the Passageways team.

    Pros

    You don't have to have an education background in software to learn & manage the product effectively. Which also means that managing this is not time consuming. Also when we have ideas and suggestions Passageways is very open to them, asks questions to understand & works to include the new features or make the improvements you suggest.

    Cons

    At times some of the modules or islands don't function as simple or as straight forward as you would expect. But, as long as you share your frustration or suggestions for improvements with Passageways they do what they can to improve it to your satisfaction.

    Review Source: Capterra

  • Robert from First City Credit Union

    Number of employees: 51-200 employees

    January 2017

    Passageways OnSemble Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    1. Overall Quality - We've had the Employee Portal for a very long time. We've seen different versions come and go. 2. Ease of Use - Super easy and friendly web interface. Don't need to be an HTML expert to customize the Portal. 3. Features & Functionality - Has everything we need internally from Employee Directory, procedures, to Helpdesk. 4. Customer Support - Is the best. Always willing to assist whether it be by phone or email. Definitely the best service out there! 5. Value for Money - Very affordable and the ROI is very much worth it

    Pros

    1 stop shop for all of our internal needs

    Cons

    Nicer navigation/theme icons. I'm currently customizing our Portal with icons I get from a 3rd party. How about having an icon library where we could choose which navigation icons to use for our layout.

    Review Source: Capterra

  • Jaclyn from CBTx

    Number of employees: 51-200 employees

    January 2017

    OnSemble as an Internal Marketing Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use OnSemble as our internal marketing communication and resource for employees to find any internal forms, procedures, info on products, training, and much more. The more that we do get employee buy-in to using it, the more we discover that we can do with it. I do feel that Passageways is constantly trying to update the features and functionality, and they definitely have some fabulous customer service! Anything I have ever needed or didn't understand, I've gotten exceptional support on from their team.

    Pros

    What I like the most is all of the different functions and uses for managing content and forming communication that you can use it for, you don't have to use them all, but they are available for when the product grows and your institution grows and you can add on more things as your needs change.

    Cons

    Really the only thing that I don't like about it is something that is in the process of being updated, which is that the portal is not currently responsive. We have people in our organization that have many different size screens and resolutions, so no one layout fits them all well.

    Review Source: Capterra
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