Consensus

RATING:

4.9

(166)

About Consensus

Consensus is a video hosting software designed to help businesses deliver interactive demo videos to stakeholders. The platform enables teams to track engagement levels across videos and assess most or least important topics reported by viewers. Managers can capture various details of prospects including email addresses and names and gain insights into engagement data such as subsequent shares. Consensus allows administrators to track sent, watched and shared demos, team performances, conversions and success rates on a unified interface. Additionally, operators can upload relevant documents in PDF and XLS formats and call-to-action (CTA) buttons with recorded clips. Consensus lets businesses integrate the system with several third-party applications including Gmail, M...

Consensus Pricing

Consensus pricing is based on the number of sales users, and scales with any size organization.

Free trial: 

Not Available

Free version: 

Not Available

Consensus sales dashboard
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Consensus Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Consensus

1 - 5 of 166 Reviews

User Profile

Jennifer

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Easy platform to implement with great analytics!

PROS

Customer service: the Consensus team is always will to received customer's feedback and welcome collaboration efforts to continue improve their platform.Easy of use: the system was very easy to learn. Reports: love the tracking reporting of who has accessed which demo, how long they accessed it. This information really helps the sales engineers to tailor live demos to what a prospect is needing. The "generic" out-of-the-box demo is completed using the recorded demoboards.

CONS

It would be nice to see an estimate of how long (or how much longer) is left when uploading content into the system. Often there is just a message that states "processing." But one doesn't know how much time is left for the processing to finish/complete.

Damien

Computer Software, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Effortless Demos, Strategic Lead Management, and Powerful Campaigns: A GoConsensus Success Story

Engaging with Consensus has been a transformative experience for me. The platform's seamless integration with Outlook has elevated my efficiency, allowing me to handle lead engagement within a single, user-friendly interface. The ability to effortlessly create and share demos has not only streamlined our pre-sales processes but has also proven instrumental in winning deals independently. The mail merge function has become a go-to for managing leads and prioritizing customer focus. The clever alert system ensures that I never miss a beat, promptly notifying me when leads are warm and ready for action.Moreover, the content library serves as a treasure trove, benefiting both customer interactions and internal team education. The customizable buttons, personalized email features, and insightful analytics contribute to a holistic understanding of customer engagement. While there's always room for growth, the current experience with Consensus has undeniably enhanced our lead management, strengthened our campaigns, and provided a valuable resource for our team's continuous learning and development.

PROS

What stands out the most for me about Consensus is its remarkable impact on lead engagement. The seamless integration with Outlook is a game-changer, enabling me to handle everything within a single email box. It streamlines the process and enhances efficiency, making it incredibly user-friendly. The ability to manage demos, track engagement through features like mail merge, and receive instant alerts keeps everything organized and ensures that I can capitalize on warm leads promptly. In essence, Consensus has proven to be a valuable tool in simplifying and optimizing our lead engagement processes.

CONS

While I appreciate Consensus for its positive impact on lead engagement and seamless integration with Outlook, every tool has room for enhancement. One potential area for improvement could be further expanding customization options for email content and demos. Additionally, exploring features that offer more in-depth analytics or advanced reporting capabilities could provide users with even greater insights into lead interactions and campaign effectiveness. These suggestions aim to build on an already excellent platform, providing users with additional tools to refine and elevate their overall experience with Consensus.

Mike

Wholesale, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Good product

My experience has been good with Consensus

PROS

I enjoy using Consensus as it saves me much time

CONS

The user interface seems to lack. Its not as easy to search for other videos

Mira

Accounting, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

CONSENSUS is every Sales Person Bestfriend!

Consensus helps me with 1) Increasing my customer base reach and helps me saves time! I can send emails to multiple customers using the pre-recorded video demo! I don't have to keep on creating multiple video demos and book a one on one with each customer. Also, this in fact streamline my sales process and so far the most effective tool for me because I found that since I use Concensus, customers response increase a lot more too! Time is indeed money in sales and Consensus has proven to be my best friend as I was able to reach my monthly sales quota since!

PROS

Consensus pre recorded video demos helps a lot in shortening my sales process! The client can view the video demo at their own pace and time and once I call back the customer, it's a lot easier to talk to them about the product and address any queries customers might be having. I can increase the number of customer reach using Consensus and I love that customers are more responsive because it's a more professional way of sending video demos rather than youtube links! I love that I was also able to upload a pre recorded video introduction to the video demos sent to my customers making it a more customized selling approach!

CONS

It would be nice if I am able to upload more video content without the need to get approval through admin so I can have the flexibility around that. Very minimal dislike compared to the massive help Consensus tool provides to me as a seller!

Abhishek

Information Technology and Services, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Great software- massively helped me in determining which customers are most engaged.

-really happy with it. glad that the company I work for implemented this as it has been massive in helping me send the right content to customers (we have alot of products with alot of modules which was previously difficult to sift through). As everything is in one place and we have numerous videos on each feature/module to send out, it is shortening the sales process because customers are much more engaged and self and armed with knowledge. As they have less certainty around our systems they are choosing us more. my win rate has improved overall.

PROS

i love how quick and easy it integrates to outlook so that I can send a demo vid quickly and make it personalised to my customers without having to go directly through the website. -love that i can create a demoboard and send multiple videos at once without different links. one of the most useful features has been where it asks customers what is most important to them so I understand their requirements and what areas to focus on that will help me close a sale

CONS

- the outlook integration tool does not always pull the names of the customers from the email so I have to populate it myself sometimes which can be a little more manual at times.