About RateTiger

"RateTiger is a hotel management solution for property owners to manage online distribution, channels, internet booking engine, reservations and rate intelligence within a product suite. The all-in-one software helps hotels to improve occupancy by optimizing their online presence through direct booking channel and third party sales channels like OTAs, GDS, metasearch and wholesales. RateTiger product suite includes four softwares: channel manager, booking engine, CRS and rate shopper. In addition, RateTiger also helps hotels to develop and maintain their websites. Accommodation provides of all sized including independent, group, chain and BnBs, can leverage the entire product suite or pick and choose from the portfolio based on their needs. With 99.9% product uptime ...

RateTiger Pricing

The starting price is an indication of Channel Manager subscription fee /month for a hotel. Pricing varies depending on factors including room count, channel count, features required, etc.

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

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RateTiger User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 36 reviews

User Profile

Alankar

Verified reviewer

Company size: 201-500 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Ratetiger - Ease of distribution & Excellent support team

My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai.

Pros

Best part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff.

Cons

Pricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges.

Reasons for choosing RateTiger

Single Window operation .

Response from eRevMax

Dear Alankar, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger

Replied December 2019

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

April 2021

Manage Your Inventory

Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business .

Pros

The Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience .

Cons

The features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well.

Reasons for choosing RateTiger

we choose ratetiger suite as the provide quality customer service , many features in one softeare and in the same time very reasonable and competative prices .

Response from eRevMax

Dear Patron, We would like to thank you for your review and rating. Its our privilege and pleasure to have received such positive inputs. Your feedback encourages us to work harder and continue to provide you with world-class products and support. We look forward to our continued association in the coming years. Have a great day! Best regards, Team RateTiger

Replied May 2021

Sherif

Company size: 10,000+ employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

December 2019

Amazing tool but requires to be more user friendly

It is good but I wouldn't recommend it to friends unless they fix this rate weights issue.

Pros

It has a lot of features and flexibility to apply many setup requests

Cons

1- I have to repeat all the rate weights setup for any new channel that I have to connect to Rate tiger. Since I - manage a group of hotels, each hotel has around 10 room types, in addition to single and 3rd and Quad occupancy for each room time, it became having a new channel on board is like killing me times because I have to repeat setting up the rate weights for all these hotels and room types again. I used other channel managers like Rate Gain and Site Minder in previous hotels companies and the connecting process was much easier than this, it is only one time configeration on the channel manager and is applicable to any new channel that we connect, all i do is the room type mapping for any new channel and that is it! 2- there are some channels that requires a specific complicated way to setup theri rate weights like TBO and Expedia, we didn't know that until we referred back to support team and advised us this issue and then asked us to do illogical calculation to have such channels on board, so this system really is not user friendly.

Reasons for choosing RateTiger

I joined my hotel company and they were already having Rate Tiger.

Reasons for switching to RateTiger

I worked for another hotels company

Response from eRevMax

Dear Sherif, Thanks for your kind review. Rest assured, we've taken note of your feedback. We are glad to know you like RateTiger and we would further work on to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger

Replied December 2019

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great tool for a good price

Easy to use product, helps to reduce daily workload a lot.

Pros

Implementation was well planned, took a bit longer than scheduled. Support is fast and effective Very small downtime and errors

Cons

Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine.

Reasons for choosing RateTiger

Cost-quality ratio was best. Also RateTiger does connect to a lot of channels you may not even aware about yet.

Reasons for switching to RateTiger

Cost

Response from eRevMax

Hi Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple!

Replied June 2022

Jani

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Awesome

Our main benefit is that all the rate changes we do can be handled and delivered via RateTiger, so we don't need to worry about rate parity.

Pros

From my point of view RateTiger is intuitive and easy to use. I am able to manage each channel separately or all together and it is pretty simple to do so.

Cons

We set up RateTiger for the new property during October 201 and mostly the set up is pretty simple, we encountered some challenges. How ever, these challenges were mostly in OTAs end, not RateTiger's (ant nothing major, just some restrictions in OTA's end for room amounts and room type names).

Reasons for choosing RateTiger

Our experience with RateTiger earlier in previous hotels, we knew the product and there was no reason to switch.

Response from eRevMax

Dear Jani, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger

Replied December 2019

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