There is a lot that I personally really like about Docket Manager. For me, it has been really helpful to be able to see the different queues where orders are sitting.

Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.

The pricing functions are robust and help develop stable prices across all estimators. The work order process helps keep the workflow moving.

There is a great family behind this product updates and often.

Was able to pick it up quickly due to ease of use and natural flow. Being geared to the printing industry was an obvious benefit.

I like the online stores, I like that Support is minutes away not hours.

I dislike that you cannot duplicate templates from group to group. IE a 5x7, 4/0 could go under invitations or postcards or business forms.

This was especially annoying during the time that I was spending 16 hours a day at the office trying to get the program set up.

Went with DM because of on-line b2b portal integration. Setup took some time which is to be expected when setting up a system such as this, however, the support was fantastic.

Each section of Docket Manager has a straight forward user interface, that places content into locations where you would expect to find it.

Tech support is over above other software we've used.

I cannot speak to this 100%, but I do know that our accounting team has really struggled the most with Docket Manager.

They keep making improvements and updates do not cost anything.

It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.

The software improves for the community, and there is great communication between the customers and Docket Manager.

It has been a hard transition from Franklin Estimating to Docket Manager. With that said it was my ignorance of the pricing rather than any problem with DM.

Solid to work with all of the team is great to work with.

DocketManager helps us provide accurate pricing and track workflow of jobs through our shop. Allows us to keep an organized and clear view of what is happening whether we are on or off site.

Outsourcing is also a favorite of mine. Seamless integration of workorder, delivery ticket, invoice.

Support has been the strongest part of the picture for me. The staff is very knowledgeable and quick to respond.

Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.

The support team at Docketmanager has been very responsive and helpful and we've grown with them.

I discovered DocketManager while telling a fellow printer how much I hated our new Vision upgrade. He showed me the demo site and I instantly fell in love with the intuitive design and features.

It is nice to see what jobs we have and what stage they are in at any particular moment. Rich is always eager to help if we have a problem.

Quick and easy quote, order and invoice system.

QUICK, EASY, CLEAN and the Only Program where you can see all inputs on the same screen.

Used program for 9 months with very litter tech help.

The Program is a very good  printing program easy setup. Tech support great return call no longer then 1 hour must of time 5-10 min.

Rich was extremely helpful and patient when we first installed the program. There were many questions and he returned our calls promptly.

Not having the same digital options on the Envelope work order to change click charges.

I have been using the software for several years and find it very user friendly. It covers just about any kind of printing you can think of.

The ease of converting a work order to an invoice is another great feature. Emailing quotes are made seamless once you have added the customers email in the data base.

PSM delivers on ease of use and reasonable cost. Customer support rep. is AMAZING and always responsive to my suggestions and needs.

We were able to add a custom report at a reasonable cost. It meets our needs nicely as we did not require a Web submission component and did not want a cloud-based program.

I like the features and found it useful for generating multiple estimates. Unlike most users (I think), my main use was to generate estimates before seeking a print shop for publishing.

I like PrintShop Manager. It is relatively easy to use.

It was cool to be able to fiddle the elements and see the effect on cost estimates also a good way to ground truth when it came to haggling.

US Dollar

DocketManager is a cloud-based web-to-print solution that enables print businesses of all sizes to streamline organizational workflows, from tracking orders to managing bills and inventory. Key features include the management of customers, sales, marketing, accounting and reporting operations.


DocketManager comes with a customer management module, which allows businesses to consolidate all client information in a single database and categorize, track or quote client orders via email communication. Users can manage operations related to accounting, past dues, deposits, sales revenue or commissions and analyze profit/loss statements based on various categories such as stock, orders and more. Additionally, it offers an inventory management module, which helps businesses monitor stock levels and reorders across multiple locations.


DocketManager integrates with Google Maps to facilitate location mapping and order tracking. Pricing is available on request and support is extended via phone, email and online measures.



LongDescription

Document Templates

Production Tracking

Purchase Order Management

User Management

Electronic Payments

Product Catalog

Multi-Store Printing

Process Ink Calculation

Activity Tracking

SEO Management

Templates

Bindery Estimating

Product Configurator

Order Management

Credit Card Processing

Invoice Management

Press & Run Style Analysis

Approval Process Control

Multiple Version Calculations

Template Management

Scheduling

Best Fit Imposition

Content Management

Configurable Workflow

"Best Price" Estimating

Preview Functionality

Inventory Tracking

Role-Based Permissions

Production Options Evaluation

Workflow Management

Activity Dashboard

Reporting & Statistics

Cost Estimating

Estimating

Customizable Templates

Billing & Invoicing

Pre/Post Service Calculations

Website Management

Discount Management

Customizable Branding

Approval Workflow

Order Tracking

Order Processing

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Pre-Press Estimating

Inventory Management

Online Catalog

Search/Filter

Price/Margin Management

Customizable Reports

Access Controls/Permissions

Job Management

Print Management

Shipping Management

Data Import/Export

Pricing and Cost Calculations

Alerts/Notifications

Work Order Management

For Printing Industry

Contact DocketManager for pricing details

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

DocketManager

In Person

Live Online

Webinars

Documentation

Videos

Print Shop Manager is an on-premise print estimating software designed to help businesses generate quotes for multiple binding operations. The platform enables managers to track the status of orders and view specific instructions provided by customers on a unified interface.

Administrators can view client details and pricing information to generate custom quotations. Print Shop Manager allows teams to retrieve, modify and reuse job specifications, create invoices, receive payments and manage vendor lists on a centralized dashboard. Additionally, supervisors can build personalized templates to generate estimates for printing and selling envelopes, booklets, business cards and sheets.

Print Shop Manager lets businesses filter reports based on salesperson, date or customer name to visualize information regarding sales, invoices and work orders. Pricing is based on a one-time license and support is extended via phone and email.


DocketManager vs Print Shop Manager

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