I love that the software integrates well with PrintSmith our printing and accounting software. The easy of using the different template options is a very simple process.

Awful administration page. Very difficult to master.

Lack of reporting and doesn't integrate with Australian shipping companies and can't connect to external DAM.

So if we decide to update pricing in one system, we have to update it in multiple places which causes more work and more potential for errors.

We have previewed other options in the past and StoreFront is always the clear winner.

The inability to route a product to a specific plant or printer. The routing is currently user location based.

Overall experience has been amazing. We have gained new customers with the system being user friendly.

No way to do that with this software. Can't even get to the Database to download from there.

I like how easy the program is to use and how it is very user friendly.

I have a problem ticket still open from June of this year.

The Customer Service has also been wonderful. My EFI support team has been a real pleasure to work with.

We were able to replace ~40 websites with one DF license. It’s improved turn around time for website changes and streamlined pricing and product creation.

Overall the software is easy to use for both administrators and end users.

Support has always been great for the product when we have needed it, and professional services has always been great when needed.

A little difficult to navigate when there is a technical issue and customer service is not always efficient in fixing the issues in a timely manner.

Now it really does seem to be an exciting time to be working with it, as they have made some changes to the administration interface that will drastically improve the usability.

I personally am willing to discuss further how well it works and what it all can do as i am so pleased with EFI and there willingness to help anytime.

Problem connecting to Printsmith, and talking between programs.

Setting up a storefront is incredibly difficult.

Customer service and product support is very good. Techs are responsive and helpful.

I like the pricing component, it makes it very easy for the user to choose different options based on price.

We had difficulties with the integration of paper catalogs with the Xerox Versant 80 printer on the EFI rip.

Now we are forced to round up or down in MarketDirect instead of PrintSmiths pricing just automatically transferring.

The lack of being able to bundle and have the items flow to Radius.

The software can be awkward for administration purposes.

Estimating is super quick & consistent & you trust the figures it gives you.

Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business.

Its ability to record real world costs and clearly show cost vs selling price.

A disaster!, we paid them over 10k, and they walked away from us.

Their support team always has a solution and follows up with each request.

The naming of some items within Access Rights is a little odd.

They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.

The support that is provided by the support team and also by using the Portal is prompt and is an excellent service.

I can't say I felt an improvement in my productivity at all while using Tharstern.

Simple, quick & consistent quotations converted to job dockets on approval and invoice once complete. Very intuitive, offering up multiple machine configurations to best suit the bespoke product.

It's very difficult to delete old machinery due to them being ties to existing products.

It is a complex system so there is a learning curve. You can't cancel invoices you can only issue credit notes which can be a pain as mistakes are made sometimes.

There is some serious brain work involved in aligning with how it is setup and needs to be configured, which won't be for everyone.

One of the best things about the software is the freedom to come up with creative solutions.

Often forget different steps as only do it every so often. Pricing large format doesn't give us an accurate price when we are cutting shapes.

CRM module is limited in functionality when compared to stand-alone CRM software and full ERP solutions.

The software is easy to use and in my experience can be integrated with most other applications which is essential for streamlining services. I particularly like Estimate Pro.

High Quality Product, Great Company to Partner with.

We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project.

The product is easy to use. The support team are pretty good at fixing problems.

We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across.

Its reliable, flexible to suit multiple production processes, regularly updated and improved.

Estimate Pro once setup is very easy to use. I liked the integration to web2print when we were using it.

Software is very good and support is excellent, as they have full knowledge even on back end functionality such as SQL, Crystal Reports, Stored procedures and the lot.

Almost 10 mouse clicks to perform one operation. Constant timeouts due to our restricted license of 4 users.

Personally, I haven't really found anything that i would say is something i don't like.

Overall Tharstern is a good experience and once you know where things are it is easy to use.

Very quick to process, easy to output with any press marks you wish.

None, we have since dumped it, this was part due to the fact tharstern we not helpful after we paid them the money.

An easy to view dashboard allows for easy training and knowledge gain from everybody who uses the system.

It can be difficult to set up at first. Because we are in Ireland we had to wait for a consultant to come over.

All estimates we create are done through Tharstern which gives us accurate costs and helps us keep an eye on unconfirmed orders.

Delighted with our decision to go with Tharstern. Brilliant team, extremely helpful and knowledgeable.

We know we are in safe-hands and can rely on the Tharstern customer service and technical personnel to help when needed.

The update process where the customer has to find out if there are any new versions available. The lack of a basic Instruction manual/guide book for quick reference.

We have our system fully integrated with our accounts package and our web2print / workflow software removing a substantial amount of data entry.

Can't fault the team and their knowledge of print and integration is what made our project so successful. First class product, first class team.

It is ok, the guys on support are good, some more knowledgeable than others but they are happy to pass on to those that know. SENSITIVE CONTENT HIDDEN] is awesome, so patient and your star player.

US Dollar

ePS MarketDirect StoreFront is a web to print and fulfillment solution designed for print service providers, In-plant print centers, and franchise print operators who need a comprehensive solution to manage and automate online ordering. With MarketDirect StoreFront, service providers can quickly and easily create branded StoreFront catalogs beginning with a library of customizable templates. Virtually any product can be listed in a catalog, with support for print on demand, adhoc uploads, SmartCanvas design online, kitted, VDP and Direct Mail, and even 3D packaging products.


MarketDirect StoreFront includes fulfillment tools to manage inventory, complete with pick order, returns, and restocking and drop shipping support. MarketDirect StoreFront offers available customer marketing tools, enabling service providers to promote web to print items to their clients, as well as recover abandoned shopping carts. MarketDirect StoreFront includes comprehensive integration options for payment gateways, tax calculation, shipping services, SSO Authentication as well as XML connectors for automated order management.


ePS MarketDirect StoreFront is a cloud-managed solution, 100% managed and secured in Amazon AWS data centers – providing high availability and 24/7 protection for your client data. ePS provides integrated training and support to ensure quick, thorough deployment no matter how big or small the application.



LongDescription

Document Templates

Cataloging/Categorization

Multi-Channel Marketing

Special Order Management

Purchase Order Management

User Management

Electronic Payments

Multi-Channel Management

Order Entry

Multi-Store Printing

Backorder Management

Customizable Reports

Access Controls/Permissions

SEO Management

Data Synchronization

Templates

Product Configurator

Order Management

Credit Card Processing

Invoice Management

Approval Process Control

Customer Accounts

Sales Orders

Print Management

Order Fulfillment

Content Library

eCommerce Management

Shipping Management

Template Management

Data Import/Export

Inventory Optimization

Content Management

Configurable Workflow

Preview Functionality

Multi-Currency

Inventory Tracking

Inventory Replenishment

Real-Time Data

Performance Metrics

Text Editing

Recurring Orders

Role-Based Permissions

Labeling

Shipping Labels

Workflow Management

Real-Time Updates

Image Editing

Activity Dashboard

Reporting & Statistics

Cost Estimating

Estimating

Returns Management

Customizable Templates

Billing & Invoicing

Image Library

Accounting Integration

Website Management

Discount Management

Real-Time Reporting

Customizable Branding

Reporting/Analytics

Printing Services Integration

Approval Workflow

Order Tracking

Order Processing

Quotes/Estimates

Drag & Drop

Customer History

Third-Party Integrations

Inventory Management

Online Catalog

Search/Filter

Design Management

Delivery Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MarketDirect StoreFront

In Person

Live Online

Webinars

Documentation

Pound Sterling

Tharstern Desktop is a workflow management system designed to help print professionals handle print jobs and access estimates from within a unified platform. Key features include order management, scheduling, quality control and warehousing.

Tharstern Desktop supports multi-sector workflows, which allow businesses to diversify the system according to requirements. Teams can create targeted marketing campaigns based on orders and estimates. 

MarketDirect StoreFront vs Tharstern Desktop

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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