All Proctorio Reviews

1-12 of 12 Reviews

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User Profile

Luis

Verified reviewer

Design, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Proctorio

Proctorio does a great job at preventing cheating in as many ways possible and protects students for cheaters which ensures that everyone is taking their exams under the same conditions, creating equity for students.

PROS

Proctorio is great at ensuring that all students are taking their exams under the same conditions and that none have any unfair advantages.

CONS

Students get frustrated with learning how to use. Specially when they have to scan their ID cars but they eventually figure it out.

Vendor Response

Thank you for your detailed review, Luis. We appreciate your feedback! Check out @proctorio on Twitter and LinkedIn to keep up to date with Proctorio's latest developments.

Replied June 2023

Jason

E-Learning, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Satisfied Customer

We found Proctorio at the beginning of COVID to allow us to take our entire campus remote during the pandemic. We continue to utilize Proctorio as an affordable option that our faculty and students have been satisfied with.

PROS

The implementation team was amazing and the support team follows up each quarter with usage data and reports statistics on all support provided to students and faculty.

CONS

Proctorio meets our needs and have not really discovered any cons for us meeting our requirements.

Reasons for switching to Proctorio

Our previous provider used live proctors. It was much more expensive and penalized students for not scheduling their exams in advance.

Vendor Response

Thank you for your amazing 5-star review, Jason!

Replied December 2022

Mara

Individual & Family Services, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Review by a Student

It's been eh. Nothing crazy.

PROS

It allows me to take my tests anywhere any time

CONS

It feels invasive. I'm worried it is watching my apps all the time.

Vendor Response

Hi Mara! Thank you for your awesome review. Feel free to read through our privacy policy to get a more in-depth idea of how Proctorio puts privacy first by limiting access to test-taker data. https://proctorio.com/privacy

Replied December 2022

Karen

Education Management, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed November 2022

Glad we chose Proctorio

PROS

Proctorio is well-designed, easy to use, and student friendly. The required Chrome extension is easy to install and non-invasive. The company's privacy/security policies are very transparent and written in plain English. Students rarely run into technical issues, but if they do, Proctorio support is readily available via chat. Overall, compared to competing products, Proctorio does not add stress to the test-taking experience for students.

CONS

The tools for instructors to review students' recorded test sessions are a bit unintuitive for some instructors.

Vendor Response

Thank you for your feedback! Please feel free to reach out to our support team if you have any further issues.

Replied December 2022

Anonymous

5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2022

Excellent product, terrible service

PROS

This software is largely easy to use on any computer, quick to install, and straightforward in install and set up.

CONS

Their customer service is terrible. Students are directed to contact them directly for tech support, and when I reached out letting the team know I was facing an issue and had attempted all basic troubleshooting, they told me they didn’t know how to help further and closed the chat. Luckily I had another computer on which to take the test, but had I not been so fortunate I would have failed the class in question.

Vendor Response

Hi there! I'm sorry to hear you had a frustrating experience with Proctorio, but your feedback helps us do better. Please reach out to our support team if you continue to have these issues.

Replied December 2022

Connor

Higher Education, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Wonderful for remote Exams

Overall this is a fantastic program to phase out in-person test proctoring and get the same or better results in test scores and violations.

PROS

The aspect I like most is the ability to test remotely and without another person present. I have test anxiety and using this program I know the rules and what to expect without variable from human error.

CONS

I think the worst part about using this software is that when trying to take an exam, you must be on a specific type of internet connection. I always have problems when using a hotspot like used with cell phones. I found this is because the IP address is not a static IP and is tied to a location.

Vendor Response

Thanks for your feedback, Connor! We appreciate you taking the time to write a review.

Replied December 2022

Mary

Higher Education, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Proctorio is Convenient

PROS

I likes that Proctorio offers a way to take exams in the comfort of your home and gives your professors the confidence of a testing center. It us an easy way to regulate testing.

CONS

If you do not have a proper internet connection Proctorio will not work. You need to have a land line connection, it cannot be a phone or satellite connection to the internet, which is frustrating.

Vendor Response

Hi Mary! Depending on where you are taking your exam, regardless of whether you are using a mobile hot spot, coffee shop wifi, or public library wifi, you should be able to connect to Proctorio. Please reach out to our support team if you encounter issues with this moving forward.

Replied December 2022

Taylor

Higher Education, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Student Review

PROS

The integration of the product as an add-on to my browser makes it very accessible and easy to use. The screen recording and proctoring functions of Proctorio have enabled me to participate in exams that I would otherwise need to schedule and appointment and move my schedule around for. It also allowed me to complete my degree during a global shutdown when everything transitioned to online.

CONS

There were times when I would have to uninstall and reinstall the software because it was not activating properly. Otherwise the actual function works quite well.

Vendor Response

Thank you for your feedback, Taylor! We appreciate you taking the time.

Replied December 2022

Paige

Higher Education, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2023

Proctorio is a great resource!

Overall, I really enjoy using Proctorio. I am always grateful when my professors allow us to take exams through Proctorio rather than in a physical testing center.

PROS

What I love about Proctorio as a user is that it allows me to take exams anytime and anywhere through online proctoring. It makes testing much more convenient and less stressful.

CONS

Sometimes the Proctorio extension won't show up when I go to take the exam, but once I remove the extension and then redownload it to my browser it works great!

Vendor Response

Hi Paige! Thanks for your great review. We hope to continue improving so your exams are always seamless! Check out @proctorio on Twitter and LinkedIn to keep up to date with the latest news.

Replied February 2023

Grace

Education Management, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Use this!

I love using this software.

PROS

It is easy to take a college exam. A few clicks, and you are ready to start the exam.

CONS

I have to rescan my id every time. I would love it would save it for me.

Vendor Response

Thank you for your great review, Grace! We can't save your ID scan as it is a matter of privacy, but we'll be sure to keep your idea in mind for our upcoming releases.

Replied December 2022

Anonymous

1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2023

Functional and Innovative

PROS

Proctorio is very functional and works like a charm in most things. Proctorio keeps tests secure and monitored the students clearly.

CONS

Proctorio can sometimes “bug out” with chrome and have issues starting and functioning during tests. The issues are few, but can cause devastation for some students.

Renny

Education Management, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2022

Proctorio more like Proctori-yes

I have had a great experience with Proctorio. Before I only heard about how much my peers hated it, I'm guessing it was because of the Covid year, but I went in and I love it. It is so much easier and less stressful than the alternative options. Proctorio is much more convenient and flexible for me to use.

PROS

I like the flexibility of being able to take my exams whenever and wherever I want. It helps me accommodate already stressful exams into my busy schedule. I also prefer to test alone, something I could not do without Proctorio.

CONS

I get a little more stressed than I do with regular testing because I am worried about being flagged for doing something like fidgeting or gazing off into the distance even though I am not cheating.

Vendor Response

Hi Renny. We understand taking exams can be a stressful experience, but we're so glad to hear you're getting more comfortable with the interface! Thank you for your feedback.

Replied December 2022

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