Hotjar has an amazing feature which allows to record user behavior. It is extremely useful to understand how users are interacting with your product.

The biggest downside is that I am unable to use the heatmap functionality for the email signup popup that is located on the site.

Good tool at an affordable price to understand how consumers engage and behave.

It is very easy to integrate using google manager or directly paste the code. One of the best thing in HotJar is Heatmaps it shows me which part of my website are working well.

Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.

The learning curve is basically flat. The product is cheap and has a great free version.

Easy to use and implement on website. Quite good integration system on website.

Hotjar is a great tool to track user behavior on your website. I recommend it, for smaller websites the free edition will be perfect.

Hotjar is super easy to install and easy to use. I love the tools that get straight to the point and help you do your job.

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and  professional customer support.

It's easy to use, and provides me with detailed information on which elements of my site are working 'well' and which are underutilised. The 'video replay' function is the best feature for this.

It's not the easiest to set up but still manageable. That's the only downside I can think of.

Hotjar is easy to use, easy to set up and pulls great data from your website on usability and conversion topics.

It will allow you the opportunity to further analyze the data of google analytics. With so many excellent features this popular tool will help you to do basic and effective research on your website.

HotJar is great for anyone who has a website and offers a paid monthly service and wants to improve the user experience. It's also cheaper than some other services we've used.

Sometimes, when trying to hide the private information of a customer, it went overboard and aggressively hid a lot of information which was part of the app itself and not the customer's data.

Love how easy Hotjar is to use, the features allow you to really gain an insight into what webpages are working and what aren't - allowing you to boost user experience and conversions.

It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.

Maybe as I go alone this whole become more evident as to why the price is what it is but for now, it seems unnecessarily steep.

I was unsatisfied with other Heatmapping and recording software.

Super easy to set up and integrate with practically any website. Data is pulled in right away.

My overall experience with Hotjar has been great. I love the flexibility and easy to use interface.

In my opinion, Hotjar has at least two big problems, first is the limited page height that is set at 1500px and the second one is the disabled feature for cross-domains.

Great and inexpensive tool for improving user experience.

Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.

Hotjar was saying to me who comes to my website, who reads my website, who wanted to learn, who clicks etc. Hotjar is very good and I love Hotjar for this.

It's very easy to set up and share data with clients. The heatmaps have been super helpful and the recordings are indispensable.

Overall, amazing experience. Recommended to anyone who is into website optimisation, SEO, and technology.

Loved how easy installation was. You just need to remember generating these for each landing page, but otherwise it is so easy to just get the code and install it on your page, it's great.

I don't know how it works, but it just does and it's amazing. Providing great insights in how visitors use our website.

This software is definitely worth the money, it provides an excellent ROI, it's not pricey by any means.

The support team and user interface of Hotjar are first in class.

My overall experience has been great. Hotjar is my go-to tool when it comes improving UX on websites.

One of the best session recordings solution on the market.

LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast.

It was easy to use I loved how intuitive I found it.

The implementation and the sub accounts management couldn't be any user. The interface is super simple as well.

It's very easy to use, filter, and replay recorded sessions of websites users.

This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website.

In overall we are quite happy with this software.

Overall I love the UI and find it intuitive. I'd like it to be more reliable for browser rexordings.

The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.

The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick.

Intuitive interface, very helpful and responsive customer support. Integrations with other tools.

Sometimes recorded sessions do not play correctly (issue with styles). But this happens quite rarely.

Easy to implement, good documentation, nice functionality for protecting private content.

The price is very reasonable, and I'm 100% a happy user. We will continue to recommend LiveSession to our clients.

They listen for feedback and implement features quite quickly it makes them more compelling than other large competitors. The progress during a year or so we use the service has been quite impressive.

Good documentation to set it up and the privacy settings for not running the software on certain URLs is nice.

It works easily since the beginning and anytime we face a problem we get great and super fast support  from them.

So far, I don't have anything that I have disliked about LiveSession.

I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure.

Really good software to optimize your website.

I love using LiveSession because the customer service representatives always answer my queries. They really care about the client.

LiveSession shows me all of the basics, with great opportunities to dive deeper into data, site visitors, and ways to capitalize on the visits.

It’s the first tool like this I’ve used and I really like it. Everything is easy to find, I can connect other apps I use too.

We switched to LiveSession and loved it instantly. Customer service is always there to help if you need anything, and the tool itself is very nice too.

Amazing and affordable monitoring tool to have.

Affordable monitoring customer behaviour tool with great analyse and tracking they offer.

State of the art product, great customer service.

US Dollar

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback. Join one million other websites to get inspired, spot bugs, and make confident improvements with Hotjar.

Combine Hotjar's three products for a complete view of your users' needs:
- Observe: See how people really experience your site so you can improve it with confidence.
- Ask: Discover how your users feel with Feedback & hear from your users with Surveys
- Engage: Automate the recruitment, scheduling, and hosting of moderated user interviews. 

LongDescription

Real Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Site Intercept Survey

Text Analysis

Skip Logic

Customizable Reports

Activity Tracking

URL Customization

Session Recording

Customer Segmentation

Templates

Real-Time Monitoring

Sentiment Analysis

Single Sign On

Video recording/Transcriptions

Behavioral Analytics

Multiple Site Management

NPS Survey Structure

Customizable Fields

Template Management

Data Import/Export

Randomization

Campaign Segmentation

User Journeys

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Statistical Analysis

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Qualitative Comparative Analysis

Click Tracking

Multi-Channel Communication

User Interaction Tracking

Question Library

Question Branching

Behavior Analytics

Email Reminders

Dynamic Content

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Customizable Templates

Visualization

For Mobile

Dashboard

Customer Journey Mapping

For Websites

Customizable Branding

Behavior Tracking

Reporting/Analytics

Widgets

Monitoring

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Third-Party Integrations

Survey Builder

Element Analytics

Mobile Survey

Multi-Channel Distribution

Search/Filter

Quantitative Metrics

Usability Testing

Commenting/Notes

Access Controls/Permissions

Campaign Tracking

Collaboration Tools

Annotations

Web Traffic Reporting

KPI Monitoring

Real-Time Notifications

Video Support

Interactive Reports

Geotargeting

Demographic Data

Conversion Tracking

Issue Tracking

Multi-Language

Real Time Reporting

Usage Tracking/Analytics

Tagging

Moderated Usability Testing

Build your package by picking plans for Hotjar Observe, Ask, and Engage products. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hotjar

Live Online

Webinars

Documentation

Videos

LiveSession is a product analytics solution designed to help businesses analyze customers' behavior to enhance conversion rates, revenue and user experience. Teams can use session replays to view users' activity on websites and identify bottlenecks.

Key features of LiveSession include heatmaps,  funnels, segmentation and qualitative analytics. Teams can filter recordings and set up daily or weekly notifications about visitor segments according to requirements.

LiveSession facilitates integration with various third-party systems such as HelpScout, LiveChat, Crisp, Drift and more. Pricing is available on request and support is extended via FAQs, knowledge base, live chat and email.


Referral Tracking

Pageview Tracking

Time on Site Tracking

Predictive Analytics

Campaign Analytics

Ad hoc Analysis

Product Data Management

Campaign Management

Free: 1k sessions - $0
Basic: 5k - 15k sessions - from $54
Pro: 10k - 150k sessions - from $83


Hotjar vs LiveSession

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