All CIS Configurator Reviews

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Kate

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Why CIS?

Working with [SENSITIVE CONTENT] is always a pleasure. I would highly recommend CIS for your configurator needs.

PROS

This program is a “state of the art” configurator and sales management tool giving you a centralized place to create and manage your sales quotations, orders and change orders. Your customer will receive a professional quotation within minutes using this program. All you need is the internet. Why use Quote Builder? 1. 24/7 easy and accurate quoting, ordering and change orders. 2. Your time is valuable make your sales team and dealership more efficient and profitable. 3. Eliminates searching through dealer book. 4. One stop access for managing all your quotes and orders. 5. Up to date “real time” pricing and option availability. 6. Provide a professional detailed quote with your logo, dealer add-ons, licensing, shipping and final pricing in minutes. 7. Beating your competition with fast quotes means closing more sales. 8. Custom trailer orders and special requests will be reviewed with a push of a button. 9. Photos of models and options are a great sales tool to use with your customers. 10. Order your trailer with a push of one button This program will assist your sales team in learning your product lines and give them opportunities to add features that they may not think to ask while speaking with retail customers. All quotes can be created, edited, e-mailed to customer, and ordered with ease. As a sales manager you will have the capability of tracking your sales team. Benefits internally within your organization will include time savings and efficiencies for your sales team.

CONS

Any issues I had while building my models in the configurator were quickly overcome with the customer service I received. CIS is consistently making the product better. I would mention that photo uploads are not tied to product or option codes meaning it is time consuming.

Vendor Response

K - Thank you for you review. Can you believe it's been 10 years since you came on board as a customer, Thank you!

Replied August 2022

Guillermo

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2017

User friendly but it has show problems in the past such as no connectivity or slows down a lot.

Faster quotation process.

PROS

Easy to use, it takes you step by step, it has and does everything I need for quotation purposes and lets me convert my files in to pdf easily.

CONS

Slows down a lot some times, once you select an item and press continue or ok it takes a long time to show the next window of options, we've experience connectivity problems as well.

Vendor Response

Hi Guillermo, Thank you for your feedback. As you may know the ERP partner you work with had the CIS instance hosted on one of their servers connected to the ERP you use. At the request of your management, the instance was transferred to one of our production servers in Arizona and we have heard that connectivity is now as it should be and everyone is more than pleased.. Thank you once again. Regards Steve

Replied November 2017

Curtis

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed May 2015

Quote Builder works as advertised.

Pros: Quote Builder works as advertised. The integration of Quote Builder to Model Builder and the configurations is what sold us on the tool. Standard Quoting is Standard Quoting, but when tied to the Configurator your Sales Team are free to no longer remember Product Codes, but answer the questions and let the system resolve those questions and answers to the Products you sell. CIS has been a great partner in adding customizations to fit our needs. Whereas nothing is free in this world, their prices for customizations and changes are not out of line. Cons: Our only complaint has been the inability to customize our own Quote forms to fit our needs. Any changes need to go through CIS to get the forms as we need or to add new ones.

Scott

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

CIS Configurator

We migrated from an excel-based quoting system to the CIS Configurator about 3 years ago. We use this application to configure and quote complex engineering systems. The Configurator was able to handle the logic that was previously handled using complex excel formulas and look-up tables. Salespeople are able to learn the system quickly - we have over 100 users with a variety of technical and non-technical backgrounds. Overall, we're very happy with the software.

PROS

Easy to get up and running; very reliable - virtually 100% up-time in 3 years of use; excellent customer service.

CONS

As with any software, it was not always able to perfectly reproduce our legacy processes. However, we were always able to find an acceptable alternative.

Terry

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Our system has never let us down. CIS is right there whenever we need them to answer questions

Most of our competitors do not have a quoting system. Next to our outstanding product lines, this has added the support our accounts need to be successful and close deal much faster.

PROS

Easy to follow, it's fast and very detailed. The system will not allow a user that is not as experienced, build a quote that will cost the dealer money because some selected options require other mandatory features.

CONS

Would love to tailor to our largest accounts. Meaning, the ability to create a package, which most have an exclusive package for their dealership, but none of the other dealers can use or see it.

Mbonjo

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best and the most recommendable software used to configure and implement security policies

CIS is so far one of the best software tool for network and system connections in a more organized manner..I strongly recommend Network Engineers to use this software for the best outcome

PROS

My love for CIS Configurator grows wider in the likeness of the security level of CIS configurator..CIS ensures that systems and network's are connected or configured in a secured manner making organization so perfect

CONS

I haven't faced any issue using CIS configurator apart from the fact you have to be an expertise to work on it

Tony

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

CIS Configurator

For our business this software has been a great.

PROS

Usability., Customization to fit Products and uses

CONS

Cannot Comment as there is really nothing I do not like.

Reason for choosing CIS Configurator

We chose CIS Configurator for the features of the software and the great support behind it.

Vendor Response

Tony, Thank you for taking the time to add your comments, it's very much appreciated. We enjoy working with you and your team and look forward to exciting times ahead. Thanks again. Steve

Replied June 2019

Jason

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed May 2015

The only way to work with millions of SKU's

When looking for a new ERP system, Visual Lighting Technologies (VLT), a manufacturer of specification-grade LED lighting products, was leaning towards SAP Business One but it wasn't until we found the CIS Configurator that we knew that Business One could handle dynamic creation of our millions of SKU's. Further, VLT has a special need where each of those millions of SKU's can be manufactured using up to eight distinct bills of materials. VLT uses the PPS One add-on to SAP Business One, made by CIM Pool PPS, to manage production with these different BOMs, but that would only work with pre-entered Business One items. We needed to bridge the gap between the dynamically created CIS items and PPS One. CIS was able to work with CIM Pool PPS to facilitate a custom integration allowing VLT to create Configuration Models which include all of the components for the multiple BoM's which are then imported into PPS One and interpreted into PPS One standard Resource Lists. The end result allows the Quotations team to sell a "generic" product which the Production team can then choose to build in one of many different ways. VLT also utilized CIS's Custom Solutions services for several other smaller tweaks, both directly within the CIS applications and also in CIS's SAP Business One integration component. This combination of core CIS functionality, customization of their application, and integration with PPS One make the CIS Configurator a key component in our ability to manage the sales and production of the millions of product variations we offer.

Mark

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2012

Copier Builder

If you have a application for a product that requires different items to build. You should let CIS show you how they can increase your productivity the way they have ours. They have a very knowledge group that can build a solution for you.

PROS

Reduces our Quote time from an hour to just a few minutes and errors on quotes are now a thing of the past. The reports that are available help us in several ways. We can now make sure the sales team is following up on quotes and sales.

CONS

Haven't found any cons.

Tom

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2011

Customer review of the CIS configurator

I would definitely recommend this software for businesses looking to increase the speed and productivity of their sales force.

PROS

Very responsive team of developers and sales people. Always willing to assist with implementation. You have the option of customizing the software to meet specific needs at an additional cost. The software works great across multiple platforms.

CONS

Newer software package, may need customization to fit your application.

Mark

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed November 2013

QuoteBuilder

Pros: Reduces our Quote time from an hour to just a few minutes and errors on quotes are now a thing of the past. The reports that are available help us in several ways. We can now make sure the sales team is following up on quotes and sales. Cons: Haven't found any cons. Overall: If you have a application for a product that requires different items to build. You should let CIS show you how they can increase your productivity the way they have ours. They have a very knowledgeable group that can build a solution for you.

Max

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2015

This system does everything I need it to and more

After setting up the configurators the final step was putting the quote system in place. The upload and export Excel feature made importing all of my items, descriptions, pricing, customer info, etc very easy. My outside sales reps all use this program and since it has gone live nearly two years ago I can't think of a single user who hasn't been happy with how easy the system is to use.

Don

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed March 2016

CIS configurator is helpful simplifying our day-to-day job and the service is always excellent.

CIS configurator is helpful simplifying our day-to-day job and making our production process easier. CIS integrates tools into SAP B1 interface, we don't need to create BOM (Bill of Materials) for each order, CIS configuration can automatically create BOM during Sales order process. Also their service is always excellent and we are pleased with our relationship.

Diana

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed July 2015

Only wish it was bi-lingual

PROS

*easy to add and remove items *fast product import and export *friendly navigation

CONS

*we depend to much on Navigator to get changes made *need a bi-lingual system

Vendor Response

Diana, Just confirming that you have been using the bi-lingual tools (Spanish) for many years and have had no issues.

Replied February 2024

Frank

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2015

CIS Quote Builder - Amcor

The software provided by CIS is extremely easy to use and quite intuitive. If you can use amazon.com you can use CIS software.

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