Our biggest struggle right now is using one Canny instance for different products and services we have.

Canny makes it super easy to track the most requested features from our customers and keep track of them, as well as publish status updates to the people who are interested.

Canny is the best product - we reviewed them all and are delighted that we selected Canny.

I enjoy the minimal branding and easy integration with our application. We didn't have to build the entire system ourselves and the Intercom integration is great as well.

So easy to get teams to adopt who don't have experience logging feedback, a great place to start - easy to learn and use.

As a small team, prioritizing what features to build is very important to us. And Canny shows us the direction that we should be sailing towards.

Many great chats have been kicked off in our team from the Slack integration (like a suggestion hitting x number of votes).

I needed it to integrate with Intercom and it works great.

Features and analyzation/reporting is weak on Canny. Would like to be able to analyze tags, and look at trends for requests overall.

Canny is really the best by far (beats email and chat support).

Beware - they refuse to listen to top-voted feedback.

Canny is really great for capturing user feedback.

We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly.

It also integrates with Intercom which is great. The support team is brilliant really responsive and they know their stuff so implementation was easy.

The constant updates and improvements are nice.

That only the pricing top tier can provided restricted access setups for their team.

It shows that we care about what our users want. And that helps build customer loyalty.

Easy to use with a great interface and UX solution.

Before Canny, we were using a product that was very well established in the market, but a negative experience for ourselves & our customers to use.

I have been very pleased with our ability to track feature requests from our customers, while also providing these customers with updates on their requests.

Amazing experience with customer support and the product.

I have used the software for a month or two now and it works great. My customers are engaged to help me grow my product.

Canny has given us a better overall picture of what our customers are saying. That directly ties into our roadmap and product improvements and allows us to be more customer driven.

I love the clean design and intuitive UX. Canny is great at collecting and managing feedback and I love all the integrations especially with Intercom.

Love how easy it is to use, it's intuitive right off the bat.

It's ease of use, simple yet effective way to collect feedback. Excellent customer service, fast and efficient just like we want it.

Integration with Intercom was especially helpful for us because we are running strong on it.

In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more.

Difficult to display the roadmap for everyone. Would expect more users (customizable) user roles as well.

This kind of solution builds loyalty with customers by not only improving your product but showing customers you are listening and their feedback is important.

Customer service is awesome as well, very fast.

And then you add in the product experience (so many features and very nice UX) and you get real worth for your investment.

Can't think of what to really dislike at the moment.

Very User Friendly And Configuration Instead Of Coding.

Finally we already saved a lot on IT infrastructure costs. This is a bonus while getting the worth of our investment in a short time.

They have accelerators that made the difference. Plus, the support team is always engaged, they bring in experts that gave valuable feedback and best practices.

Implementing Contentserv's solution did not limit us and we are very proud of our progress in getting digital.

We were able to build a stronger relationship with our partners because they are confident that data coming from us is always compliant and trustworthy.

Fantastic experience with the support team - from sales to implementation and tech support.

Contentserv MDM and PIM is an easy to use platform for our data like product data and asset management.

At the same time, Contentserv has a software solution with a deep understanding of our requirements out-of-the-box. Personally, I think this is what made the launch of the software successful.

We were able to integrate more with the software than we planned. It's flexibility and rich features are one of the reasons why we chose Contentserv.

We need a very complex data model for our products. There are some obstacles to use this data model in this software.

The implementation process itself is another great strength of the company, which was done only in a couple of weeks and we couldn't be more grateful with the fact.

The product provided us the ability to control the data we manage. It creates a golden record for us, but that is on top of all the governance and quality checks that's happening.

Our users are very happy to finally have some kind of automation for their tasks. We are getting so much closer to our product experience vision.

Most loved features: Graphical Workflow Engine, Dashboard, version management, data modeling by interface, fully integrated DAM solution with all what you need from a stand-alone DAM.

But an important and mostly underestimated point is to find the right partner in integration. The right integrator is at least as important, usually even more important.

The PIM product is truly an amazing experience every day. We couldn’t have chosen a better one and recommend Contentserv as a very good product and inspired team with a great vision.

US Dollar

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to existing user accounts, group similar requests together, discuss ideas with internal teams and let customers vote in by adding them to private boards. 


Features of Canny include customizable branding, API, webhooks, reporting, feature request tracking. idea management, public roadmapping and more. Users can maintain a changelog of all product updates and filter by label IDs to display logs specific to separate products. Additionally, it allows teams to synchronize project updates or statuses across systems and notify customers about upcoming features. 


Canny facilitates integration with several third-party applications such as Zapier, Slack, Intercom, Zendesk, Salesforce, Jira, GitHub, Segment, Microsoft Teams, and more. Pricing is available on monthly subscriptions.



LongDescription

Commenting/Notes

Status Tracking

Release Planning

Idea Management

Customer Segmentation

SSL Security

Single Sign On

Product Roadmapping

Collaboration Tools

Ideation

Multi-Channel Data Collection

Idea Ranking

Discussions/Forums

Product Lifecycle Management

Alerts/Notifications

Chat/Messaging

Polls/Voting

Widgets

Prioritization

Feedback Management

Tagging

Third-Party Integrations

Innovation Management

Resource Management

Real-Time Data

Predictive Analytics

Order Management

Bills of Material

Production Scheduling

Inventory Management

Start out with our Free plan, and scale as needed as you get more feedback.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Canny

Webinars

Documentation

Videos

Contentserv is a PIM software that helps marketing professionals and IT teams manage and promote product content to personalize customer experiences. The platform enables managers to publish content across multiple channels and analyze return on investments. 

Administrators can manage data onboarding, quality, consolidation and governance on a unified interface. Additionally, Contentserv lets stakeholders integrate the system with several third-party applications including Adobe Creative Cloud, Amazon Seller Tool, Cloudinary, DeepL Pro and MuleSoft Composer.

Canny vs Contentserv

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