All Ahsuite Reviews
1-19 of 19 Reviews
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Rio
Verified reviewer
Program Development, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
The Amazing Client Portal
I can manage my client portal & share like project display and file better
PROSThis Client Portal is so clean and easy to use
CONSPop up chat from it developer almost whole of pages
Reason for choosing Ahsuite
Because I think this tool is perfect for my job
Reasons for switching to Ahsuite
My last tool had complicated setup
Vendor Response
Thank you Rio!
Replied September 2022
Christopher
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Agile, simple, and Easy to manage!
So far it's value for money, learning curve is not steep.
PROSVery simple interface, usable function and very easy to onboard the team and clients.
CONSDocuments management system, wish it could be integrated to Gdrive or 1Drive.
Reasons for switching to Ahsuite
Team was overwhelmed by the features and steep learning curve. Sluggish system.
Anthony
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Pretty Great Product
I liked the accessibility of the ahsuite platform the most. It was easy to use, and it had a nice layout that made it simple to find what I needed. .
CONSThe setup process for each client is a little cumbersome as there doesn't seem to be a way to just send a link and get it started for them.
Vendor Response
Thank you for this feedback! You're right, there should be a simple way to send the client a link to set up their own portal. I will add that to the dev queue!
Replied February 2023
April
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent Client Portal Tool that is Simple Yet Powerful!
I love Ahsuite and Although I've been using it for a short time (at the time of this writing), I can't imagine running my business without it. I had been searching for a tool that would be a simple yet powerful client portal and reduce the friction that can arise when communicating back and forth with clients. I'm so glad that I found Ahsuite!
PROSThere are several things that I love about Ahsuite. Here are just a few:1. I really like that it's easy to add a custom domain or subdomain and also white label so that my branding is shown to my clients. This only took a few easy steps to get it set up.2. I love being able to create "Conversations" between my clients and me or my team members. My client receives the messages via email and can reply right there or within the portal. Either way the messages are recorded for all to see in the portal.3. The task manager is very intuitive and segments tasks by client, which keeps things nice and organized.4. I can customize many features of an individual client portal or all client portals if I want. For example, I can reorder, add and rename tabs on the left navigation and just click a button to have any changes applied to existing clients.5. The knowledgebase was super helpful and support has been excellent so far!
CONSThere's nothing that I dislike about Ahsuite. It has made my life much easier. I'd like to see a few more branding options in addition to the already available features to add brand colors, a logo and client logos. I shared my ideas for more options with the product team who seemed very open to my suggestions.
Reason for choosing Ahsuite
I chose Ahsuite because of its simplicity yet power packed features.
Reasons for switching to Ahsuite
The customer support was lacking with the other tool and they were slow to help resolve technical issues.
Stasha
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
This is what I need, easy to use but limitless options.
It is much easier to do things because of the availability of many files, pass, info, and task for the whole team or cooperator.
PROSI like the intuitive dashboard, colours, and many good features, e.g. password saver and client template creator. Everything is easy to set up and use. I needed open communication with my teammates on the project. This is excellent service for managing team and client purposes. We all can preview steps of each other and know how our project is going. Some fields can be translated, which I like on the client template. This will be huge. AhSuite is here to be the game changer. I enjoy their potential.
CONSThere is only some visual issue with options, e.g., creating task date. They only can be saw after hovering it, no matter the screen mode (light/dark).Besides that, for me, everything works like a charm.
Tiffany
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
A wonderful tool for small and big teams alike
You can do a lot using Ahsuite that will help you get work done. For example, embedding Google analytics for clients to see and sharing progress notes with the members of your agency.
PROSThere’s no need to be tech-savvy to maximize Ahsuite. It’s simple to use and includes video tutorials from the founder himself in case you’re not sure of a specific feature!
CONSFrom a design perspective, I would like the ability to change the theme or color of the client portal to make it look more attractive or personalized.
Jay
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Fantastic dashboard manager for my clients
I have no complaints, this is by far the best software I've implemented from any of the many AppSumo LTD's I've purchased.
PROSThe ability to embed and display multiple metric dashboards from three different sources into one client facing portal has been my favorite by far.
CONSIt's still in production, but the owner is extremely responsive and will make updates as you request them in many cases. The main thing I'd like to see updated would be notifications consolidation when clients ping or message or upload any of the different workflows (for example I'd like to get custom reports when clients add a password for me, or drop an asset in the folder, or even view their dashboard if I want to get crazy with it).
Reason for choosing Ahsuite
I gave it a shot due to the AppSumo LTD and was very happy with the outcome.
Vendor Response
Wow, thank you Jay! If you love it now I think you will REALLY love it in 2023 as we continue to roll out improvements. :) Have a happy new year!
Replied December 2022
Curt
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Customizable Client Portal w/ Receptive Dev/Founder
A client portal is what I’ve been looking for. There is a lot more said to be coming and I feel this product is worth investing in because of who made it. From how well he communicated his vision and was transparent in a Facebook group. Consider it. :)
PROSIt’s as simple as you want it to be. But has more than meets the eye. You can add tabs and take them away. View what the client will see. There is nothing like this in real estate CRMs. Which blows my mind. That’s just my use case. Can see many use cases. Embed stats. Docs. Whatever you want them to see. It’s great.
CONSAt first like any software it took a minute but they have documentation. Not tech sauvy so I had to learn how to embed things.
Vendor Response
Thanks a million, Curt!
Replied September 2022
Charles
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Communication and messaging features are superb.
My team was looking for a tool that would allow us to keep ourselves easily updated on our shared projects. Not just that, but also chat in real-time without having to use a separate platform. We’re super thankful to have found Ahsuite as it does all these!
PROSSometimes clients may not be available to respond to a message via Ahsuite, but what’s great is that they still receive the same message in their email inbox. For convenience, they can reply right away by email. No need to log into Ahsuite.
CONSSo far, I haven’t encountered anything that I think needs improvement, although currently, I’m using Ahsuite from my desktop. Will check out how easy it is to use on mobile soon.
Ashish
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Managing client, getting approvals and project management is so easy with Ahsuite.
Overall, I'm really happy with the platform and would recommend it to others.
PROSI really like Ahsuite, It helps me boost my productivity by letting me create easy-access client portals. The collaboration feature helps me to get in sync with other and stay organized. It also helps me in managing tasks and keeping track of deadlines. This tool really is a suite of many tools. Aww Sweet!
CONSCustomer support is good so if you need any feature you can directly ask them but just for the sake of mentioning I would request Ahsuite to make UI look more professional.
Vendor Response
Thank you Ashish! Hopefully you are enjoying the recent UI improvements. :)
Replied September 2022
Alexis
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Uno de los mejores sistemas para la gestión de clientes digitales
Desde que llegué fue muy sencillo usar el sistema, los portales que hasta ahora he creado para mis clientes ha sido fabuloso
PROSOfrece un sistema simple pero contundente a la hora de ofrecer un panel para clientes, mismo que podemos editar
CONSQue faltan poner muchas más opciones respecto a que el cliente pueda crear tickets de soporte, crear multiples paneles en un mismo cliente
Reasons for switching to Ahsuite
Tienen un mejor UI y son accesibles respecto a las sugerencias
Vendor Response
Thank you Alexis! Support tickets coming very soon - possibly even this week!
Replied September 2022
Michael
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great solution for client portal & project management needs!
I loved the Password Manager feature! This has been instrumental in securely sending login credentials along with keeping everyone on the same page.
CONSI wish there were more "Are you sure?" popup's on more options/toggles and I wish I could individually communicated with different members of the client's added team.
Julie
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
The answer to so many problems!
The software is great but the people are lovely. - they are quick to respond and friendly. Top-notch customer service!
PROSIt is easy to set up which is excellent. But so easy for clients to use - which is even better! All communication, files and tasks are in one place, so there is no sieving through emails.
CONSI am only a few months in but there hasn't been anything negative so far.
Vendor Response
Thank you so much! :D Have a wonderful holiday, and remember you can always reach me with questions or feedback via the chat widget in the site!
Replied December 2022
John
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great Product That Is Just Getting Started
All in all this is a great product with a ton of potential. Ahsuite seems to be committed to being in the game for the long run and has a lot of really neat ideas they are working on. If none of the planned integrations even came to fruition, I would still use the product just to keep my clients up to date and me on task.
PROSGreat customer service A ton of potential Pretty easy to use after navigating through once
CONSI am hoping for more integrations to come quickly
Vendor Response
Thank you John! We recently added webhooks, which opens a world of integrations. :)
Replied September 2022
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Clean and Simple
My overall experience on Ahsuite is great. All of the things you need are already provided on it.
PROSIt is so simple to use that even a new user can easily understand on how to use it.
CONSMy only concern is it doesnt have the proper documentation
Reasons for switching to Ahsuite
Easy of use and simplicity
Elma
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
If you work with clients, and share sensitive documents, use Ahsuite.
I can securely share files, logins, tasks, etc to both the team and the client.I can also make my profile public within Ahsuite community so I can get referrals or also look for talents should I need more for a project.
CONSIt's a little bit interesting the way teams are handled - each team user is a sub-account and it took me some time to understand.
Gary
Insurance, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
So sweet, Ahsuite
The experience has been pleasant. I would recommend it to anyone looking for a support portal for clients.
PROSIt was very easy to adopt right out of the box so to speak. That's what I look for. I don't have time to get knee-deep in overly complicated tools.
CONSI haven't experienced any dislikes at this point. I would suggest easier access to the public link. It took me a while to locate it.
Reason for choosing Ahsuite
The security features of Ahsuite are what swayed my decision.
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Good app for organizing agency tasks
The application is great, it lets me keep all my communication with clients organized and it allows me to stay on top of the conversations. It has a lot of features that I can use to represent my company and it lets me spend less time running the agency.
PROSEase of use, Integrations, Responsive Support team,
CONSLack of mobile presence, Simplistic approach, no deep management
Vendor Response
Thank you!
Replied September 2022
Sam
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
This is slick & beautiful
Ahsuite saves us a lot of time in order to onboard clients, instead of sending back and forth emails
CONSWish there are a lot of more native integrations to pull & display the data
Reason for choosing Ahsuite
It appeared to be buggy