All HiTask Reviews

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User Profile

Veronica

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best and recommendable application for project and task management.

Overall, Hitask is an exceptional tool for team collaboration. It also allows you to track time spent on every project from anywhere anytime.

PROS

I use Hitask everyday and I like how it enables me to manage my daily activities with ease. It is a brilliant and amazing platform that does not require any training to use. I like the ability to create and assign new tasks to my teams.

CONS

Hitask is a great and reliable solution for project and task management. It has a very intuitive and user-friendly interface which makes it easy to use. It integrates with other great softwares like Google Calendar, Gmail which makes it more effective.

Vendor Response

Thank you for the kind words!

Replied March 2022

Javier

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2021

Great software with space for improvement

PROS

Easy to use and very intuitive to create and assign tasks. User friendly and people will understand every function in a short period of time

CONS

Missing key features for my daily operations. Reporting/exporting data only available in web application, no integrations back when I used it. Custom fields for tasks could be improved

Reason for choosing HiTask

User friendly

Reasons for switching to HiTask

Bitrix was a great system but too complex for our team

User Profile

Tyler

Verified reviewer

Insurance, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2017

Easy to use, lacks features many competitors provide. Terrible customer service

Ease of use

PROS

This product is very easy to use, but the user interface is not very intuitive. The pricing is fair considering what you will get in return. If you plan to use this for a personal reason then this tool may be sufficient.

CONS

Seems to have significant issues with loading a reasonable amount of tasks (<200). Additionally, while reaching out for customer support the response time has always been very sporadic. In addition to the time of response, each of my interactions with the customer support has been poor. The employees have no manners and want to patronize me as if I have no experience with software development. The responses I have been given are very misguided, short, and rude. Ultimately, one of the least pleasant experiences I have had with a customer service team. My team has used this product for a significant amount of time and over the course of that usage have had only 3 support requests in which each were handled in a less than desirable manner.

Vendor Response

Hello Tyler, You have been our customer for two years and all you requests and questions were answered promptly and with respect. There was never any "sporadic response time" as we answered always within one day. The points you raise i your review are simply not true and I am wondering how being our customer for two years you never raised any of questions you mentioned. Your review marks and what you wrote contradict itself. For example, you give two stars for value for money and write that pricing is fair in your review. It loks like your review does not reflect our product or support experience and if you would like to contact us and resolve any questions we will be happy to serve.

Replied November 2017

Bethany

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Very satisfied customer!!

We are very much enjoying Hitask so far! It has really made keeping track of tasks in our office much easier. We are a team of two in our office and have found that sometimes with the day to day business, tasks get forgotten, mishandled, improperly followed up on, or worse - lost with Microsoft Outlook. Your system is so easy to use, effective because (unlike Outlook) we can both see the same task list, and can access and edit the tasks. It has made our meetings shorter and easier since we can see what tasks have been completed and no longer have to waste time following up with each other! Over-all our experience so far is incredible! Thank you for all that your company does!

PROS

Easy to use All on one page (no flipping from screen to screen like Outlook) All members of the team can see the same task list and edit tasks Subtask's make keeping track of the "little things" easier Nice calendar

CONS

Work day can not be seen on the page in full (you have to scroll down). One nice thing about Outlook is that the calendar view shows you the whole work day from 8 - 5. This makes it easy when looking at the calendar for your morning tasks or appointments, but also wanting to see the afternoon.

User Profile

Salma

Verified reviewer

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Excellent and straightforward tool for task management.

Ability to manage daily tasks. Ease to view task status. Ability to track work progress.

PROS

It's simple to organize and create daily tasks. It's simple to prioritize important tasks. Enables ease to remember tasks deadline dates with dues dates.

CONS

I have an outstanding and remarkable experience with Hitask hence nothing to complain.

Carel

Verified reviewer

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2021

Pretty good app, but horrible support

Very lousy support, like no response what soever.

PROS

Sharing tasks / project management with team

CONS

Synchronisation with iPhone app used to work good, but not anymore.

saj

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2018

tried to cancel within days of renewal CHARGED ME FOR WHOLE YEAR LOST MONEY!!!

PROS

easy to use, clean interface, good collaboration tools and task assignment

CONS

Terrible to take money for services not used, refused to give refund for services not used.

User Profile

Matthew

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2019

For simple task management, it does the job

HiTask provides an easy-to-navigate solution for keeping everyone on my team in the loop when it comes to ongoing projects.

PROS

HiTask is relatively easy to navigate software that provides a simple overview of my business tasks and projects. In short, it does what it says it does.

CONS

Because HiTask requires a lot of user input and excessive clicking, I tend not to keep it updated. Sometimes it's just easier to keep an old-school list of tasks than taking the time to input them into HiTask.

Vendor Response

Thank you for the feedback. We are working towards make it simpler, with less clicking required. Recently we added context menu that allows you to perform task operations without opening it.

Replied December 2019

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2021

Simple Dashboard Easy To Use Interface

Overall it's a great solution, very very intuitive.

PROS

Nothing about it is revolutionary in the positive sense. It feels very familiar and intuitive from the get go. It's not like Monday.com where there is a learning curve, though not a steep one.

CONS

Really the biggest issue I had was the collaboration. Not so much an issue with the app just that I couldn't get my team to use it as much as I did.

Ahmed

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Very nice products.. EXACTLY what I've been looking for to manage my team and projects..

organising my projects and team !

PROS

easy to use, has tasks and subtasks, visual plannification, multiple team members, multiple projects...

CONS

so far, none... still discovering the product... maybe an app for macOS would be great! ... don't really see any major cons...

Vendor Response

Thank you for the review. Please let us know why you give 4 stars in quality, ease and features, what can we improve to get 5 stars?

Replied May 2018

Sheila

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Kitchen Designer - needed a simple, easy to use, and affordable project management system! Found it!

Great price - and every feature I needed for my projects. Other software was over complicated, too expensive or missing a lot of features I was looking for. This allows me to keep all my project files in one location, keep track of timed features of the project and I can access it all from my phone!

PROS

I was using GlassCubes trial and when the trial was over - I had decided I liked the software and system - and I uploaded about 20+ projects. Little did I realize that each project was a "workspace"and I had gone over my allotted 6 workspaces which put me up to the next tiered monthly charge, I was SOOO disappointed as I had convinced the company I work for to purchase it for my department at the lower tier. Needless to say, GlassCubes disappointment allowed me to find HiTask - which so far - I LOVE. I can share my projects with my support team member so he is up to date with my projects - and I can upload all of my projects. To be honest - there were a few features that I had wished GlassCubes had that they were missing = and HiTask has it! Super happy so far. Thank you! PS - Pros: - Connects directly to my gmail and google calendar. - Has an app that I can connect to my projects from any where at any time! (Love this) - Unlimited projects, file upload, comments sections, task development - ** Best feature - I can make a project Template ( or many specific templates) and just duplicate the template instead of having to recreate all the tasks for the same type of project ( found other software's didn't have this feature)

CONS

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2018

This is the best free task management software around!

I really feel like I have my brain back I was seriously walking around everywhere with a pen and a pad of sticky notes because I didn't know what else to do, now I just pull up hitask and add everything there!

PROS

It's easy to use, easy to set up, we love that its free! We save so much time and money being have to have ongoing task lists online for multiple people to use! It has turned my to do list into an already done list! I reminds me of all the small tasks that only need to be completed once an month, once a quarter or even once a year! I feel like I have my brain back!

CONS

I really wish I could get text reminders about some of my tasks but I can get emails so that's nice. Sometimes the software goes down and you have no idea for how long and there really isn't any kind of customer support.

Vendor Response

Thank you for the review. We are sorry that you got an impression that Hitask goes down at any time. Our uptime is officially recorded at 99.9%. And our support is always available, we usually respond within a few minutes. If you can update your review to reflect that we will appreciate.

Replied April 2018

gary

Machinery, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2021

Poor quality and really poor support

Do not buy

PROS

It was working great for a while but a lot of glitches. don't expect and customer support

CONS

No support, price is high and we cancelled and still got charged

Reasons for switching to HiTask

Poor support

Kerrie

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2021

Extremely poor customer service

Horrible experience and they will not respond. I quit using the program and they auto-renewed the subscription. I emailed twice, once before the auto-renew asking them not to renew and again after they did it asking for a reversal. No response; no reversal. I let it go and purposely didn't update my expired card on file for this year. They submitted my card number 4x until they got the expiration correct and got the subscription auto-renewed again! Stay away from company. Bad business all the way around.

PROS

The program itself was easy to use, easy to organize and manage.

CONS

Customer service was non-existant. No response at all when tasks disappeared. Can't manage a task that is not there and there is no one responding to get help.

Liam

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

An advanced and exceptional tool for project management.

Overall, Hitask is a solid platform for tasks and projects management. Since i started using it, it has helped me to organize and manage my working schedule. I recommend it.

PROS

Hitask is a very nice and light tool that allows me to easily manage my projects and tasks. I like how it is easy and fast to create and assign tasks to my team members. Installing hitask is easy and fast. Also, it is convenient with time tracking.

CONS

I lack nothing to dislike about Hitask as it meets all my expectations. It is an excellent tool for time tracking, tasks and projects management.

Alexander

Computer Software, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

One of the best, or THE best, TO-DO and life planning app

I've used various to-do, personal management, and life planning apps and websites in the last 3-4 years. HiTask for me is better than Todoist, Remember The Milk, Wunderlist, MS Outlook, Google Tasks, Trello, and everything else I've tried. Sorry, I know those companies have tried hard, but the functionality just wasn't there or required a paid membership. The built-in calendar is just excellent for planning and getting an overview of your to-do's ("high-level management"), and the Google Calendar sync is very useful for me. The UI is great (I'm mostly using the website, not the app), and I wish other companies would learn from this platform and start integrating calendar views into their apps. The only thing that's missing - and is very rare for these types of apps - is a motivation/gamification feature to inspire users to accomplish and achieve even more, e.g. by growing a "career tree", collecting rewards, etc. Maybe this will be introduced later. Also, the support team typically responded to my questions and suggestions within 24 hours. I'm a UX architect/consultant and product designer/manager, so if any company out there needs my advice on improving their app or service,

PROS

+ All the features I need in a to-do/life management app + Elegant user interface + Google Calendar and Tasks sync + Quick technical support

CONS

- Not much. It's nearly perfect.

Patrick

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Best Task Management Software for Businesses and Personal Use

This is by far the best task list on the market. I don't mind paying for something that works, and that's productive, I'm currently using the free version but will upgrade as my business grows. I see a lot of other companies try and re-invent the task list resulting in something that is not user-friendly and complicated. This one syncs with Outlook and Google calendars and has apps for all tablets and smartphones. Without any doubt, I Highly Recommend this software for all Entrepreneurs.

PROS

Ease of use and that it syncs with Outlook and Google Calendar. Can easily share tasks with other employees and works on all devices.

CONS

That it doesn't have a private section for journal writing or to team members.

Rob

Civic & Social Organization, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2018

Real easy to use

Great for a small team and we value the free version greatly - please, please keep it free!

PROS

· It feels very intuitive to use – most of my staff, who are mainly technophobes, seem to get it and understand how to use it. · Getting staff to use it is the next big task – its one thing for the principle to work but we cant easily get people to think about annotating their notes · There is adequate scope for us to make use of the free version – as you may have guessed, free is important as we are being increasingly expected to buy software to keep our systems working and we just don’t have the budgets · Love the sub-task function – really useful to break a task down. · Would be good to be able to colour code people and tasks in a way the system remembers – but maybe that is a big ask. · Layout is beautifully clear and useful that we can close down calendar · Haven’t explored the left hand functionality yet!!!

CONS

· Would be good to be able to colour code people and tasks in a way the system remembers – but maybe that is a big ask.

User Profile

Steve

Verified reviewer

Investment Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Hitask is a super program for managing projects and tasks.

Overall, Hitask is a recommendable software for project and task management. It is very easy and simple to create and schedule tasks and projects.

PROS

What i like most about Hitask is the ability to create and assign tasks. It is fast, safe and very secure. Implementing Hitask is easy, simple and fast.

CONS

It is a great software that makes project management easy. I have nothing to dislike about it since it meets all my daily needs.

Mackenzie

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Best project management tool I've ever used

PROS

Combines all the features of different software we are using or tried in the past. Has the tools all PMs need to track a project but ease of use that a not technical user can appreciate. The built in collaboration tools are a nice feature as is the ability to store files.

CONS

Nothing I can't live without. It's not the prettiest pm tool out there - by pretty, I mean visually, aesthetically

Vendor Response

Thank you!

Replied September 2017

M

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2016

Great Unless You Have A Lot Of Projects

I have used this program for 5 months. It is user friendly and the best feature is that you can easily get reminders for tasks. The huge problem I am having, and the reason I am switching to another program, is that it cannot handle a lot of projects and tasks. It directs you to delete or archive task because if you have too many, it slows down the software. It would hesitate for 30-60 seconds as I tried to open a file. I would start typing, and it would freeze up again for 30-60 seconds. So if you don't have a bunch of projects and tasks, this program is definitely worth the money.

PROS

Ease of use. Reminders for Tasks. Reports are good.

CONS

Freezes up. Can't handle a lot of data. Have to use on Google Chrome and not Firefox. The app doesn't work well on Android. The App doesn't show everything that is on the website. Customer Service is practically non-existent. I called the customer service number and got a message that they weren't taking calls. You can email them, but I found it difficult to explain my issues without talking to someone directly.

User Profile

Anthony

Verified reviewer

Food & Beverages, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Intelligent and flexible management of projects

My organization enjoys enterprise grade capabilities from Hitask interms of classifying and delegating task to teams according to project types

PROS

Easy collaboration and communication among teams as they work on tasks assigned to them in relation to that specific project

CONS

There is no negative comment i can put regarding my use of Hitask

Laura

Sports, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2018

A task management app that finally gets the balance between completed vs active tasks right

PROS

I had tested other task management apps prior to HiTask. I’m glad I did so because this made me appreciate its richness of features even more. I was impressed with the interface as soon as I opened Hitask for the first time. Having formed an opinion of what I liked and disliked from having tested all the rest, I liked the fact that upon starting up there’s a monthly calendar view and an hourly view for the day underneath. So neat! Then the task /event creation is elegantly placed in the middle of the screen and it’s rather intuitive and breezy which matters to me. The completed tasks are easy to view. I love that when a subtask is completed it stays in the same place you initially placed it and it’s crossed out. This is helpful because even if a task is completed I still want to visualise all of the steps of the project regardless of status.

CONS

Not a big deal though — in the all items view, I’d like to see not only my initials for items assigned to me, but also the initials of who assigned that task to me. There are priorities set to tasks, but seeing at a glance who set it informs my approach.

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2018

As a task software - it does ehat it does, but I am not satisfied.

Just time amd task management for free.

PROS

No things to like the most. It is regular task monitoring and time managing software. It is easy to work with and somewhat reliable. Good part is that the user cat see everything without scrolling - one one screen.

CONS

I don't like that the software has many bugs and crashes often. Also that there is no offline version (at least never saw it).

Carla

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2018

So far this is the exact planning software I was looking for.

PROS

As a finance manager and personal assistant, my work is very task oriented- NOT project oriented. Therefore software like MeisterTask and BaseCamp that are team and project-centered weren't cutting it. Hitask does it all! If I have a team for a certain project, I can use it for that. But, it also allows me to create recurring tasks lists for the repeating things I have to do on the same day each week. I like the ease of use and the screen display on both my desktop and the mobile platform.

CONS

This is just what I was looking for. I have been using it for a week and haven't found anything I don't like about it yet.

Showing 1 - 25 of 40 Reviews