All Hourly Reviews
1-25 of 101 Reviews
Sort by
Victoria
Verified reviewer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Hourly is a gamechanger in the payroll industry
From the time we started with Hourly, it has made running payroll a breeze. We are able to track punches, see exact locations, monitor times, look at overview of shifts and employees, run payroll and pull tax info and reports. We are very pleased with all that Hourly has to offer.
PROSWe find Hourly very useful for our administrative team as well as our employees at the job site. It is easy to manage both on the laptop as well as on your phone. It is very user friendly. We appreciate being able to track hours, payroll, locations and tax info all in one spot.
CONSOn occasion we have had an issue clocking in at a job site when there is poor cell service. But aside from that, we value all that Hourly as to offer.
Reason for choosing Hourly
Hourly was recommended to us by another company. We were very happy when we spoke to [sensitive content hidden] at Hourly. She was so knowledgeable, helpful and a fantastic resource. We have been thrilled with Hourly and the whole support team.
Reasons for switching to Hourly
We appreciated how user friendly Hourly was. They have a wonderful support staff who are always available to assist with any questions or issues that my arise. Hourly is quick to learn and utilize. We appreciate that they offer it in Spanish for many of our Spanish speaking employees.
Mavell
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Performance Review
My experience has been fantastic. I have found that not only is the software great itself, but it’s awesome team who support my business and helps me with my every question.
PROSHourly allows me to keep organized with it’s incredibly convenient layout. Often in my job position I become overwhelmed, but hourly insures that I am on track and organized. The controls are easily understandable, took me very little time to understand the software. My employees have as well found the software to be easy and manageable. After a hard day of labor, they find hourly reliable and easy. My employees and I have no trouble using the software, very dependable.
CONSThere has not been a problem with the software.
Reasons for switching to Hourly
The pricing was difficult to keep up with and the availability for my employees to clock in and out on their own.
John
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Review of Hourly
What I like most is its use of payroll management. It is easy to use to run and manage payroll for employees as long it is used correctly. The mobile app also works well which is a bonus.
CONSI wish there was more customization and options when it comes to payroll or taxes within the web portal. It can be very rigid. I would also like to be able to have a page to help better understand/explain some of the taxes that are placed upon us in the web portal. Although it’s not Hourly’s job to be taught about taxes it would be helpful to better understand.
Sharon
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Awesome platform to manage hourly employees
Hourly has allowed me to excel at payroll, instead of relying on spreadsheets! I saved time, money, and my sanity!
PROSRich functionality and incredible customer service
CONSDirect deposit takes two days. Should be next day. But I think they are improving it.
Reason for choosing Hourly
Seems to be much easier to use than any other alternative.
Reasons for switching to Hourly
Functionality and customer service.
Lukas
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
So easy, even your boss can use it
So far we only use the time keeping software and it has saved us tremendous administrative burden. We are looking forward to begin using the full service payroll and insurance solution.
PROSThe guys who created Hourly are solving a problem that they know firsthand, and it shows. Onboarding everyone was simple with video tutorials available in English and Spanish. Editing people/tasks/site lists, and finding and fixing errors is easy.
CONSThe system still has room to grow by adding "nice to have" features such as per-person task defaults, per-task rates, per-site overtime policies, or more flexible reporting.
Reason for choosing Hourly
Exceptionally responsive high-touch customer service.
Kristi
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy!!
Hourly gives us ease of mind. They take care of all the stuff we don’t want to think about. We count on hourly, and they have not disappointed.
PROSThis software is seamless and simple. My two favorite things!! If there is ever a need for customer service they answer direct. Never hold time.
CONSHave not experienced anything i do not like.
Reasons for switching to Hourly
Hated ADP. WAYYYYYY too expensive, complicated, poor customer service.
Sabu
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great software and service
So far we have great relationship with HOURLY
PROSVery easy to use and absolutely great services provided by the company team.
CONSEver since we have joined with HOURLY, e have seen great improvement with this software.
Reasons for switching to Hourly
Trying out a new company with great people and service and it keeps the company within budget.
Peggy
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Great Payroll Company!
Great company and responsive, [SENSITIVE CONTENT HIDDEN] is my rep and is great!
PROSEase of use and customer support is outstanding!
CONSCan’t process 1099’s independent contractors.
Reason for choosing Hourly
Great offer for first year.
Reasons for switching to Hourly
Too many issues, costs and poor customer satisfaction.
Antonio
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Product review
Been a great experience. Lowered my payroll costs, made things easier to navigate. Not to mention the customer service was outstanding when problems would happen.
PROSThe customer service is amazing. The ease of the program is also outstanding. In the 2 years of using the service, they have done many improvement as well. A ever growing great program.
CONSHonestly, at the start of the company there was a little "understandable" amount of glitches or bugs. At this point, I really don't much of a complaint
Reasons for switching to Hourly
Lowered cost by alot, and much better customer service.
James
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Convenience, Efficiency and powerful software
Hourly has great pricing, excellent service, and easy to use software. I was using ADP payroll before this and I can easily say it was 4x more expensive and much more complicated to run.
PROSThis software is super easy and intuitive when it comes to navigating. If you need help the support team replied almost instantly. You can run it from your phone!
CONSImplementing the software and training the techs on using it took a little bit of time but now that we’re all on the same page, its easy!
Reason for choosing Hourly
Na
Reasons for switching to Hourly
Cost. GPS tracking and electronic time keeping.
JACKELINE
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great Service and Product
I've had nothing but a great experience with Hourly. Recently I had to back track on some documents and had to contact the previous payroll company we used to work with and things were so difficult. That made me appreciate Hourly even more. They have such an awesome team that always makes me feel comfortable in calling (I usually avoid calling companies unless I'm desperate).
PROSI love Hourly. It is very easy to use. If I have any questions I know I can call support and I will be helped asap and the service is great. Hourly is very convenient especially when I have to do payroll. I love that the employees can verify and sign their hours thru their phone. I can also access the app and run payroll from my phone, it especially comes in handy if I'm not in the office for the day.
CONSAt first I wasn't sure where to find things but after a easy tutorial from support I know where everything is.
Reasons for switching to Hourly
My company switched because of the price.
Revital
Architecture & Planning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Highly recommended!
‘Hourly’ has completely transformed the way we mange our business! We used to spend countless hours in producing cumbersome spread sheets, to monitor ours and our employees’ hours. Now all our hours are just a click away. The genius of the software is not just in the quick sign in and sign out , but the ability to specify jobs by tasks and locations as well as add comments and monitor pay to name but a few advantages. Thanks to ‘Hourly’ we are now able to dedicate even more time to what we do best- serve our clients!
PROSWhere do I begin- the ease of clocking in an out, the ability to specify projects by location and type of work, the ability to monitor hours of work throughout the company.
CONSI love every feature in the software and highly recommend it to all businesses alike.
Mariah
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great software!
The overall experience with Hourly has been great. We appreciate the easy access and the simplicity of the software as our employees do too.
PROSPrior to being introduced to Hourly, our Company was using a system that required much more behind the scenes work to gather half the data we are able to view in an instant with Hourly. Such things would be, job costing, the total hours per job, employees on and off the clock, etc.
CONSA feature that would be awesome to have on the software is to alert our employees when being awarded a pay increase with some type of congratulating notification.
Ronna
Utilities, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Hourly Payroll
The people at Hourly are very accessible and very helpful whenever I need help! And they solve my problems immediately!
PROSI like the ease of running payroll...and that I can run it from my cell phone, anywhere! I like the fact that my information is all in one place. The fact that my plumbers can clock in anywhere, on the job and we can track them is very helpful too!
CONSMy least favorite part of Hourly is the excel spreadsheet I have to sift through to get my workers comp. numbers.... along with not being able to download my payroll checks into my Quickbooks desktop.
Reason for choosing Hourly
The product and the cost
Reasons for switching to Hourly
It was too difficult and not user friendly and no support help
Jarad
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Great product over others
Always helpful and always able to get and of them for any needs I have.
PROSI like the ease of use and the chat ability and communication this company has to solve any problems we may have.
CONSSometimes the phone app is not accessible for everything I need.
Reasons for switching to Hourly
Better product
Kevin
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Increased our efficiency
Great app--great impact on our company
PROSHourly has greatly increased our organizational efficiency. We love the overview screen as well as being able to drill down into fine details. We also love that anyone in our office can find information such as shift, time, location, overtime and what jobs people are on without pulling physical files.
CONSThe software has gotten better over the past 18 months. The team is committed to a successful product.
Chih Chien
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Good product
A good product, easy use and the the customer service response is fast.
CONSOverall is good, but if the system can send a payroll reminder via text would be great.
Daniella
Renewables & Environment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
GLAD I SWITCHED!
Great , I believe if they make a few little adjustments it would perfect, but I love it!
PROSHour tracking is awesome , processing payroll is so much easier and even helps with the breakdown of our labor job cost, we can see all our shifts and past payrolls ,payroll dates on 1 dashboard and employees can input their own direct deposit info at their convenience, they cant lie about their hours they work , its super convenient if the manager or owner has the app because it notifies when anyone is clocking in or out at all times and at what location.
CONSThe app does not allow people to clock in often and I have to do it on the computer alot of the time, and they do not send payroll summary's when the checks are delivered, we actually have to print it out ourselves. We cant choose our own payroll dates so we have to change our dates slightly that works for the system.
Adriana
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
No more manual timecards
We used to use timecards, which required us to add up time manually. With Hourly now I save so much time. The math is just done for you in the app!
PROSI really like that I can have time tracking and payroll right on my phone. It is very convenient for me. I can do it from home and on the run.
CONSI don’t have anything to add here. Sorry!
Michael
Building Materials, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Hourly App review
Great app, easy to use and outstanding company support.
PROSThe ease of launching and tracking employees is fantastic, additionally being able to keep track of hours spent on various projects have been extremely beneficial
CONSCannot think of any cons about this software.
Susan
Architecture & Planning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2019
Great Time admin tool!
We are able to keep accurate track of time spent of on different projects, or just office work.
PROSThe application is very easy to follow, and it is versatile enough to correct times and jobs in case you forget to clock in or out.
CONSI believe the clock timers (when you clock in minutes and hours) can improve. Perhaps adding the options of number sensitiveness in periods of 5, 10, 15 minutes?
Reason for choosing Hourly
It fits best our needs, as we are a small company.
Robert
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Great app
The customer service is amazing. They are fast to reply and help out with whatever problems I have.
PROSI like the ease of the app. My employees are able to clock in and out with no problems.
CONSThere’s not really any complaints I have so far.
Shawn
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Hourly is awesome
Excellent!
PROSI like how simple it is. Took no time to get started.
CONSNot much not to like. The sign up was easy and I was able to get all the guys up to speed in minutes.
Janet
Transportation/Trucking/Railroad, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Hourly works for us
I have had a very easy process in the past year. If I have questions, the response time is quick, same day within a short period of time.
PROSThis software is super simple to use. Reports are easy to access. If you make a mistake it is easily corrected.
CONSI would like to see the pay period automatically default to the next pay period after the last one you have used. I have made the mistakes a couple of time by not selecting the correct time period because it defaults to more recent.
Reasons for switching to Hourly
Cost
Patrick
Consumer Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Simple and powerful
We love the simplicity of this
PROSThis is simple to use software that we figured out with no training.
CONSIt would be nice to be able to exempt our J1 visa holders from having to pay Social Security and Medicare.