I have enjoyed working with the app and the people at the company very much. They help work out areas of concern or improvements and we are so happy to have them as partners so that we can manage our company more efficiently.

We used to use paper time cards and were very nervous about implementing this system as we had a system that had been in use for so long, it was antiquated and hard to manage, but it was just they way we had done it for years and were very reluctant to make the change. The company helped us set up and implement this system and it only took about 2 weeks to get everything switched to the online app and the employees had almost no negative feedback and felt the ease of use and ability to clock in and out was much easier than what we were doing previously. We are able to track employees hours much more efficiently with this app and I cannot believe we went so long without this in our company.

This company is constantly asking for feedback and actually listens and improves. I have no negatives.

Overall we have a good experience. The platform has really eased our daily payroll admin and cost tracking. The HOURLY customer service team has been excellent with addressing platform questions, providing education and assisting with pulling reports. Having access to detailed data while out in the field has been a big benefit for daily operations.

Real time staff time card tracking coupled with geo tag locations is a big help in managing staff in the field. Additionally managing project/service payroll costs is easier with daily real time computations for all staff wages, payroll taxes and workers compensation insurance premiums. The HOURLY team is also easy to work with

Customizable "name" payment line items with the ability to designate treatment for tax purposes and also not wages excluded from worker's comp premium would be a good feature to add. An example is for government projects in California for Prevailing Wage payroll, there are also separate Fringe Benefit payments for the staff that are taxable, but not subject to Workers Compensation premiums.

A good product, easy use and the the customer service response is fast.

Overall is good, but if the system can send a payroll reminder via text would be great.

Easy to use it, so helpful for a guy like me

So far I Don’t have anything about this software I don’t like least yet

As one of hourly's first customers, I have been continually impressed year after year. The entire team is amazing, and truly gives me peace of mind knowing I have them on my side. Peace of mind is what I get as a small business owner. They have exceeded my expectations in every way.

Since day one, I have loved using this app for my business. Everything within the app is very user friendly, and if there is something that I can't figure out, their customer service is above and beyond the best.

Although there is always room for improvement, the hourly team has always been open to ideas of ways to improve. As a long time, user they have listened to all of my suggestions to continue to be the best for all of their customers and users.

Overall experience has been fantastic. The hourly team is extremely responsive and helpful! Customer service is the best! The software just continues to get better and more functional for our purposes!

The ease of use is great! Everything is at a touch of a finger! Very easy to integrate into our existing system especially with the fantastic customer service when nèeded. I like most the functionality of being able to get all the info I need off the app while I am on the go!

As of right now the software is working perfect for us. The Hourly team has always answered all our questions and concerns and the software has been updated/improved along the way! Maybe the only thing that I could suggest would be to have some tutorials on all the different options and a key on the pages in the app to know what things stand for on that page. But maybe this exists and i am just unaware.

They handle my payroll, including taxes and make that part of owning a small company pretty easy.

These guys just get it, had zero issues and I am able to talk to human beings right away when I had questions about adding employees and extra features. They are on top of it, on the bleeding edge of good customer service.

I don’t spend that much time in the software because it’s set it and forget it, I just just do approvals once a week and it’s take 2 minutes tops. I left another solution because it was too cumbersome, time consuming.

I am very satisfied with hourly and I would recommended every business to switch over.

hourlys software is awesome. I love that each of my employees can keep track of payroll with the hourly app on their phone. They can see all of their paystubs and download them. They can set up direct deposit or if they prefer checks they can make that the default. I love the flexibility of keeping track of hours, as the holder of the account if you don’t want to input everyone’s hours from the day to day you can simply do a ‘manual’ which just is that bulk number of hours per employee. Very user friendly the app is and also the desk top version. When signing up with hourly there is also a scheduled appointment with a representative who calls and goes over the hourly website which is helpful! The software is professionally put together and well done. It is easy to navigate and aesthetically pleasing. On top of being beyond satisfied with hourlys software, I am over the moon with the customer service. They are always just one call away and so helpful. Shoutout to [SENSITIVE CONTENT HIDDEN] who are just great and helped me out a lot, thank you guys.

There is honestly not one bad thing about this company. Switching over to hourly was a great decision I made for the business.

My experience has been fantastic. I have found that not only is the software great itself, but it’s awesome team who support my business and helps me with my every question.

Hourly allows me to keep organized with it’s incredibly convenient layout. Often in my job position I become overwhelmed, but hourly insures that I am on track and organized. The controls are easily understandable, took me very little time to understand the software. My employees have as well found the software to be easy and manageable. After a hard day of labor, they find hourly reliable and easy. My employees and I have no trouble using the software, very dependable.

There has not been a problem with the software.

Overall Hourly has saved me time in managing my payroll & employee work tracking at a very reasonable rate.

I love that Hourly allows me to track specific tasks at multiple sites. As a general contractor I need to keep accurate records of my employees work and Hourly greatly simplifies that task.

There have been some hiccups integrating my worker's comp insurance into my payroll system. However Hourly has been attentive throughout this process & done their best to solve the issues that arise.

I've had nothing but a great experience with Hourly. Recently I had to back track on some documents and had to contact the previous payroll company we used to work with and things were so difficult. That made me appreciate Hourly even more. They have such an awesome team that always makes me feel comfortable in calling (I usually avoid calling companies unless I'm desperate).

I love Hourly. It is very easy to use. If I have any questions I know I can call support and I will be helped asap and the service is great. Hourly is very convenient especially when I have to do payroll. I love that the employees can verify and sign their hours thru their phone. I can also access the app and run payroll from my phone, it especially comes in handy if I'm not in the office for the day.

At first I wasn't sure where to find things but after a easy tutorial from support I know where everything is.

Our experience has been wonderful. The time savings, accountability, and ability for our team members to manage their accounts independently is wonderful.

Hourly is very easy to use and offers great features. Our team uses the platform daily and adjustments are quick and easy. Being able to change work locations mid work shift for teams handling multiple tasks for budgeting management is very useful for our business. Additionally, the requirement we’ve set for our company to require approval to overtime is essential to keeping expenses controlled.

Something that would be beneficial from time to time would be a user manual with common step by step tutorials. However, customer service is very responsive and ALWAYS available to help navigate special situations.

Everyone at Hourly, regardless of their tittle will pick up that line and help you until you have a solution. They go above and beyond to provide the best customer service and support. It is pleasant speaking with all the staff as you can tell the genuinely care about their clients in the way they speak to you, listen to you and support you. I came onboard to my company already having Hourly established and they went above and beyond for me to teach me, educate me and support me on how to operate Hourly. I would highly recommend them to any company!

I have no complaints! They always find a solution to any issues I might have.

I use Hourly to track time, run payroll and insure my guys with workers comp. I've saved $10,000 or more on workers comp insurance already and love how easy it was to set up everything and get started. Customer service is fantastic!

I didn't start a business to spend all day on the back office. Hourly has freed up a ton of my time and lets me focus on working on my business instead of working in it.

Can't really think of any. The app is great and the team is very responsive.