All Jama Connect Reviews
1-14 of 14 Reviews
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Rakesh
Mining & Metals, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed October 2023
The Multi-Faced Tool for your Projects!
Anonymous
501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Jama Connect Review
Overall experience using Jama Connect has been really good. I would definitely recommend it to my colleagues.
PROSJama provides a very user-friendly interface with a lot of intuitive functionality. Provides requirement traceability and also versioning. The functionality to apply filters has been implemented better than most of its competitors in the market.
CONSThe text editor can be a little difficult for a first time user and can be made more intuitive. Filtering can be made more convenient to use.
Vendor Response
Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. I also wanted to check on the cons feedback you shared - we've made many changes to our UI and the tool in general since 2019. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Manoj
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
Good choice for requirement management
Good product but loading and navigation issues
PROS1. I have been using Jama for over one and half years. The good thing about JAMA is all the requirements are systematically placed in JAMA. Its search option is good. By typing any keyword, all the related requirements get listed below. 2. I liked the requirement review facility in Jama. All the comments are well preserved. By going through them, I can ensure whether any comments are still open. It helps in tracking the closure of all questions/comments raised during requirement review. 3. Notification service of JAMA is quite good
CONS1. I felt that loading and navigation of Jama needs to be improved. Sometimes the delay is quite noticeable. 2. Though the homepage contains all important information, little improvement in look and feel of GUI can make it more attractive. 3. There should be auto login in Jama using windows login password like other software I use. Every time I have to manually give windows login/password to enter Jama
Vendor Response
Hi Manoj, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. We've many changes and improvements to the tool since this review was created, including its performance, UI, and overall capabilities. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Mark
Biotechnology, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Mark's Jama Review
I prefer this SaaS over others in this category
PROScomfortable, intuitive navigation through the menus/screens
CONSA little intimidating for 1st time users
Yu
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2018
Jama Review from a True User
Web-based and much cheaper option than DOORS. Learning curve is really flat. No need for professional IT engineers to maintain the system
CONSData export an import extremely not convenient. Now only support export to excel. After excel export, the sheet is not the same format as seen in Jama and it takes me long time to reformat the sheet in excel. 3rd party tools integration is not ideal, like the support to EA, Github,...
Vendor Response
Hi Yu, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, including export and integration updates, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Leyna
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
I use Jama daility and love it
I am an admin and active user and I love this product! I cant do my job without it!
PROSTracks my requirements, helps collaborate with other engineers on requirements, the Jama Reviews and change process is easy to implement and use. They also added e-signatures for approvers which has been key in baselining requirements.
CONSIts hard to separate admin access from create access, though recently Jama implemented changes to admin usage and its helped. The baselining feature is not strong either, rather, items are baselined per review regardless of approvals and rejections.
Reason for choosing Jama Connect
It is a much friendlier tool.
Vendor Response
Thank you for taking the time to write this review! We are happy to hear that Jama Connect has helped you with baselining, review cycles, requirements / traceability management, and more. Thank you for sharing your feedback regarding baselining and permissions / access as well. Wanted to share some links that might help with these topics (though it sounds like you are familiar with their functionality) so I've pasted resource links below. Also sharing a link to our User Community - from there, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com/ah/en/reference/permissions/access-permissions.html *https://help.jamasoftware.com/ah/en/manage-content/baselines.html
Replied January 2023
Kim
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Jama Contour is a Winner!
We purchased Jama Contour Requirements Management software recently and I have to say the software is everything we wanted it to be and more. The major selling point was the ability to store and create your own field level data and we have taken advantage of that in spades. This alone has saved us hundreds to thousands of dollars. The level of customization provided by this software is far beyond anything we have seen. We use it on a daily basis and we are not moving away from this software. It helps drive us to our mission of "Excellence" in IT. Thank you Jama!
PROSEase of installation, Ease of use, Ease of customization. Works as advertised and excellent customer support.
CONSYou need a pretty decent server that can handle the memory requirements.
Vendor Response
Hi Kim, Thank you for sharing this great review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Stan
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2020
Jama Connect Review
A concise, centralized repository for defining new product marketing and customer requirements, administered with rules-based workflow. There is flexibility to maintain requirements per time-based, dollarized roadmap. The downstream EARS/SEARS brings entire product development team into a tight-knit collaborative environment where SW links and dependencies manage the evolution of requirements and downstream changes
PROSCollaborative medium; Collective decision making and decision records; Information archive & presentation; Ease of use
CONSTraining was cumbersome and took longer than was anticipated; Managing reviews and policing workflow
Vendor Response
Hi Stan, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. I also wanted to check on your progress with training, managing reviews, and overall workflow. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com/ah/en/reviews-in-jama-connect.html *https://help.jamasoftware.com/ah/en/get-started/administration/managing-workflow.html
Replied February 2023
Nakul
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Excellent for requirements traceability
I was able to write software requirements
PROS1. a lot of functionality perfect for complex requirement traceability 2. extremely good notification system
CONS1. a bit sluggish at times 2. if you do not have enterprise license then it will limit the number of users who can stay logged in together
Vendor Response
Hi Nakul, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. We've many updated to the tool, its performance, and more. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Rakesh
Mining & Metals, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed November 2022
A scalable multi-staged product
Good experience if supported by the company.
PROSRequirements and change management with up and down stream relationships with requirements, use cases, design, tests
CONSVery expensive for organization to continue. Document export required lot of adjustments to be presentable.
Vendor Response
Hi Rakesh - Thank you for taking the time to write this review! We are happy to hear that Jama Connect has helped you with requirements and traceability management, and more. Regarding your feedback on costs and reporting - I wanted to share some helpful resources for custom reporting (linked below) Hope this helps! Please reach out if we can help with any reporting or to discuss account management: **https://help.jamasoftware.com/ah/en/analysis---monitoring-your-project/reports/custom-reports.html **https://github.com/jamasoftware-ps/Community-Reports
Replied January 2023
Craig
Consumer Electronics, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
Jama for document development
I love how Jama tracks changes. When creating a document it is easier for multiple people to edit it at once than Word.
CONSIt is different than other document software so some people have a hard time learning it.
Vendor Response
Hi Craig, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Miguel
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Control
Se puede integrar con Jira si utilizas esta plataforma para control de incidencias si eres desarrollador
CONSMuy caro, cuando exportas un documento por ejemplo a excel se pierde el formato
Vendor Response
Hi Miguel - Thank you for sharing your review of Jama Connect! We are glad to see your positive ratings and feedback. We wanted to share some resources regarding your Excel export concerns about losing formatting in an export. First, I'll share this link to our Help guide, which may help with trouble-shooting the Excel export formatting that you're looking for: https://help.jamasoftware.com/ah/en/manage-content/exports/export-to-excel.html - Additionally, this site contains all of our available BIRT & Velocity Community reports, many of which are available in an Excel format: https://community.jamasoftware.com/blogs/kristina-king/2016/11/17/birt-and-velocity-reports-created-by-our-consulting-team-available-for-your-jama-instances - We hope that helps! If we can be of further assistance in troubleshooting, please reach out to our support team at https://support.jamasoftware.com/hc/en-us - Thank you again! Hola Miguel - ¡Gracias por compartir tu reseña de Jama Connect! Nos complace ver sus calificaciones y comentarios positivos. Queríamos compartir algunos recursos con respecto a sus inquietudes de exportación de Excel sobre la pérdida de formato en una exportación. Primero, compartiré este enlace a nuestra guía de ayuda, que puede ayudar a solucionar problemas con el formato de exportación de Excel que está buscando: https://help.jamasoftware.com/ah/en/manage-content/exports /export-to-excel.html: además, este sitio contiene todos nuestros informes de BIRT y Velocity Community disponibles, muchos de los cuales están disponibles en formato Excel: https://community.jamasoftware.com/blogs/kristina-king/ 2016/11/17/birt-and-velocity-reports-created-by-our-consulting-team-disponible-para-sus-instancias-jama - ¡Esperamos que ayude! Si podemos ayudarlo en la solución de problemas, comuníquese con nuestro equipo de soporte en https://support.jamasoftware.com/hc/en-us. ¡Gracias de nuevo!
Replied February 2023
Javier
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed September 2015
User friendly high level of customization.
Pros: I was able to build in Risk Management into the tool without much hassle. User Interface is user-friendly and feels natural. Easy to set up. Low resources consumption. Is amazing how well it performs. It's not a heavy application. The current license scheme have only paying licenses for content creators. Approvers, reviewers, viewer, etc. have free access. Cons: Reports are tied to the use of Word and Excel which might prevent usage. Probably should use open formats instead for use in multiple platforms.
Vendor Response
Hi Javier, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. There have been many changes to the tool, including reporting updates, UI changes, and overall improvements. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023
Dan
Used free trial
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2017
Jama Is Ok - Get's The Job Done
We use Jama to manage our product lifecycle. Coming from Jira, it takes a little getting used to. Some of the basic configurations are hard to set up, but overall it gets the job done.
Vendor Response
Hi Dan, Thank you for sharing this review. I know some time has passed since you shared this feedback, but I wanted to check in and thank your feedback about Jama Connect. Quite a lot has changed in the tool since this review, including overall UI changes, new features, and more. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: *community.jamasoftware.com *https://help.jamasoftware.com
Replied February 2023