
User Review Highlights
4
19 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Flexibility on configuration plus control features useful for regulated clients."
"Great customization possibilities for reports. REST API available and well documented."
"A much improved interface UI for testing and positively best option for requirements management in a testing tool."
"The report generated is not as extensive is it should, some details are not readily included and no customization to the report seem can be done."
"When lots of test cases are created the app gets sloppy and confused."
"It's a minor inconvenience: response time when first logging-in to the system is somewhat slow."
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Showing 1 - 19 of 19 reviews
Jim
Company size: 1 employee
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5August 2017
Very satisfied with SpiraTeam's requirements management features and functions.
I can easily manage software requirements for any size software development project.
Pros
The value for the money. I primarily use SpiraTeam for requirements management. From that perspective alone, SpiraTeam's functionality is as good or better than IBM/Rational, HP, or ReqTool. To have all the other functionality (test management, task management, Kanban, reporting, etc.) include in the package is a true value-add.
Cons
It's a minor inconvenience: response time when first logging-in to the system is somewhat slow. But once the system responds to my login attempt, response time is acceptable - at least as good as other cloud-based systems I use.

Zuhairah
Verified reviewer
Company size: 10,000+ employees
Industry: Banking
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5January 2021
Team project planning with SpiraPlan
Collaborating project with our technical department is smoother with SpiraPlan. Both department has fully understand this software capabilities which make us know where the limit and can properly planning for project without problem and miscommunication.
Pros
Every feature and tools that are much needed to planning a project either for small project and larger project is available to be use within this software. Selection for type of service and tools that can be integrated is quite huge and cover all the tools that we use. Planning board can be drag, drop and duplicate across the project list.
Cons
The report generated is not as extensive is it should, some details are not readily included and no customization to the report seem can be done. Manual testing is slow to load all the resource and i had to restart the whole process again to properly load all the related resource. Other than that, everything is working as it supposed.
Reasons for switching to SpiraPlan
Bitrix24 is too technical for average user to use and too many to learn to fully benefit from the software.
bernardo
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5August 2017
We've used SpiraTeam in my company for over 5 years and it is great tool for Test Management.
Pros
I'd like to have versioning for requirements and others, Faster UI and Navigation. Dashboards with all the needed reports and graphs
Cons
When lots of test cases are created the app gets sloppy and confused Missing dashboards and better reports
maina
Company size: 51-200 employees
Industry: Alternative Dispute Resolution
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5May 2021
Siraplan on strategic plan
very interesting and educating
Pros
very important and has develop me skills and understanding what a strategic plan is all about
Cons
not at all . all are interesting and educative
Dieter
Verified reviewer
Company size: 201-500 employees
Industry: Industrial Automation
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5September 2020
Use of SPIRA
I´m tracking our development processes for a waterfall/V-Modell process
Pros
Easy to administrate. Ready to go after installation. Web access. Easy to handle.
Cons
Editable workflows not for all items. Baselining comes this year.
Reasons for choosing SpiraPlan
costs, easy to use
Reasons for switching to SpiraPlan
Not so easy to administartate, Cost - Use realation
Dennis
Company size: 51-200 employees
Industry: Medical Devices
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5December 2019
Our R&D - managed, at last!
We used a maintenance release for one of our medical devices as a trial. Spira allowed very easy control of Requirements and Test artifacts and especially traceability and traceability reporting, which is vital for e.g. the FDA submissions.
Pros
* Easy to set up (meaning the project templates, users, customizable fields, etc.) * Very good integration possibilities with other tools * Attractive GUI * Great customization possibilities for reports * REST API available and well documented
Cons
* Support for reviews is a bit rudimentary - this is, IMO, the weakest part of the tool. We'd prefer to have the possibility to submit sets of artifacts for review, defined review groups, and allow adding Approvals and Discussion threads (similar to e.g. Gitlab)
Reasons for choosing SpiraPlan
Value for money Simple setup Provides everything we need and no redundant features
Brian
Company size: 1,001-5,000 employees
Industry: Paper & Forest Products
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5July 2017
Great product for managing your software development projects at a reasonable price
A full ALM for our company to support a major multi year ERP implementation. Minimal setup and training was required and the tool has proved reliable for us.
Pros
When evaluating solutions for an Application Lifecycle Management tool it became clear to me that the choice would be SpiraTeam (including SpiraPlan). For the price to feature ratio, it could do everything and more than we would need. With the ability to just add additionally licenses as our team grew it provided the flexibility we needed. The support team at Inflectra is also top notch. Any time I had a question/issue, they were there to help in a quick and friendly manner.
Cons
Some areas of the application UI can be a little clunky and unintuitive at times. Inflectra does take user feedback seriously though and I have been able to work with them to resolve most issues we faced.
Peter
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5September 2020
So Easy to Implement
Excellent! I've used other ALMs in the past and this is, by far, the easiest and most flexible of them. It just makes sense!
Pros
The software is highly intuitive and incredibly easy to implement within either a new or structured environment. Set-up and configuration to meet my business needs was simple and the online manuals and YouTube guides were a real asset. The product is easy to customise and use and you can have a relatively non-technical team using it in no time, even business people!
Cons
The Reporting suite could be better. It's a little clunky to customise but the out-of-the-box reports are more than adequate to get started and will, in most instances, meet all of a Project's needs.
Reasons for choosing SpiraPlan
Functionality. Support. Pricing.

Nurul Aishah
Verified reviewer
Company size: 5,001-10,000 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Functionality
out of 5November 2021
SpiraPlan review
Pros
I love SpiraPlan because the task section is easy to create and can drag it to combine it with existing task parent.
Cons
The daily report should have more details on it and more customization which details that we want to be included on the report.
Rian
Company size: 201-500 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5December 2019
Spiraplan
overall, very positive.
Pros
Ability to customize to my company's needs. Ability to link with other programs for automated testing
Cons
some basic features: unable to link an incident to at test case; can only link an incident to an individual test step. When using the main search feature, you have to use caps to search for an incident, task, test case by the IN:XXXX
Reasons for choosing SpiraPlan
Price and features; ability to integrate with multiple automated testing programs
Jan
Industry: Automotive
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5July 2017
Easy to use
Overviee
Pros
Dashboard is so simple and complex. Reports export is usefull and usable. We are happy to use this sw.
Cons
Individual setup seems to me as complicated. Many features is not used due hide somewhere. Need to be more user friendly and intuative.

Response from Inflectra
Thanks for the feedback, we are working to simplify the user experience for new users and hide certain advanced features until users are ready for them.
Replied July 2017
Charles
Company size: 2-10 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5July 2017
The tech support was very responsive to help me to set the environment. So impressed.
Effective work process
Pros
It is a worry free software for software development projects for me. Packed features allow the team to grow.
Cons
Better integrated source code management features for code review. Online development environment could be great as well to further simplify the development operations
Stephanie
Time used: Free Trial
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5October 2011
Quick review of Spira-Test
Well let's face it. You don't charge a lot of money. However, for an extra grand + change I can get MS Test Manager. Both yours and that product are under evaluation. I think you have the start of a good program. I'll keep evaluating and if the check comes in the mail: you win.
Pros
I like the ability to connect the requirements to bugs to tests. It's reasonably priced. Your support team is very responsive The logo if pretty good too
Cons
We won't use the bug tracker. Not feature rich enough. The description field is just too small to be useful. See Bugzilla which is free. That is what we are going to continue using. For Requirements, we won't use that either except maybe at a very high level. My Product manager is looking for a better description page. We use MS Word and that allows up to view the requirement in full. Our requirements are multiple pages. What you offer is too limiting.
Faisal
Company size: 11-50 employees
Industry: Information Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5July 2017
Good ALM for startups
It was a great option at a time the company hadn't selected a requirements management agile tool. Ever since we moved to JIRA, it was best to move to the much simpler, speedier, easy to integrate, TestRail tool.
Pros
A much improved interface UI for testing and positively best option for requirements management in a testing tool
Cons
very slow access on shared hosting - windows server only - very difficult to integrate with 3rd party APIs
Alan
Time used: Free Trial
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5March 2014
Great product - especially good for remote project management
I have used SpiraPlan for several years to help manage projects. It is a very stable and reliable piece of software. I find it great for managing tasks for staff working remote from the office. It took a bit of getting used to at first as there are several ways of setting up projects. However once you get the hang of it and find the way it works for you it is great. I really like the import / export functions to Microsoft Excel and MS Project - very useful. Also the ability to set up you own custom fields gives it a lot of flexibility. I have used several other software products over the years so have used both good and not so good ones, and I would thoroughly recommend SpiraPlan.
Neil
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 5November 2020
Very comprehensive
Reporting and controlling testing workflow.
Pros
Flexibility on configuration plus control features useful for regulated clients.
Cons
Workflow slightly difficult to configure.
Reasons for choosing SpiraPlan
More of the needed functionality
Sriramasundararajan
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 5July 2017
Great overall.
One stop experience for the entire ALM.
Pros
Like the one stop at a software for entire application lifecycle. The licensing fee model was also good.
Cons
User interface could be improved similar to Version in agile user stories or even Trello.
Bhawna
Time used: Free Trial
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5September 2011
New Tool - central repository
Good and Useful
Pros
New tool , 1 tool for multi functions
Cons
I am new to thistool so need to learn alot
Chris
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Functionality
out of 5July 2017
Excellent customer support
Pros
Full featured
Cons
A little complex