What are TaskRay users saying about the software?
Read what people like you have said about using TaskRay software through verified user reviews
User Review Highlights
4.32
19 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The ability to organize, clone, set deadlines, milestones, dependencies, etc. It is easy to get a hold of someone to ask for help or finding resources."
"If you need to be able to tie your projects to salesforce object this is a great solution. Has most PM functionality that you would be looking for and is fairly easy to use."
"It is really nice being able to customize work tasks by assigning it to different and/or multiple people. It is super easy to change the status of the tasks too."
"To edit any of the times, settings, you have to go to a settings menu to make changes. You can drag around the time lines but everything else is in a clunky menu."
"It can be glitchy sometimes and has some weird quirks."
"It might be the way it’s set up for my office, but it’s really tricky to learn because it can do so much. I can never find what I’m looking for, and our team is not using it the same way."
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Showing 1 - 19 of 19 reviews

Beju
Verified reviewer
Company size: 51-200 employees
Industry: Consumer Goods
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2018
Great app, but doesn't come cheap
Great PM app, but very expensive.
Pros
If you need to be able to tie your projects to salesforce object this is a great solution. Has most PM functionality that you would be looking for and is fairly easy to use.
Cons
A little slow since its running inside SFDC and costs a ton if you factor in the requirement of SFDC seats for people who wouldn't otherwise use SFDC.
Alana
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
Genius Product - Ease of Use Could be worked on
Pros
I like how you can visually see where you are in a project and that it adapts based off when tasks are accomplished.
Cons
It takes forever to mark an item complete or change a date. It takes a while to get used to.
Reasons for switching to TaskRay
Monday did not actually provide timelines of our project that were up to date

Response from Bracket Labs
Thanks for the review, Alana! We're happy to hear you are enjoying TaskRay and we'll share your feedback with our Product team.
Replied June 2022

Max
Verified reviewer
Company size: 201-500 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2019
Only Reason to use this is because it is integrated into Salesforce
I try not to use this very much. We use it for customer project planning and export the pdf or share with customer. It is not very helpful for much else.
Pros
The highlight of this software is that the it is integrated into Salesforce well. The only reason we went with this software is because our SalesForce admin said this is the gantt charting software is the only one we could get on SalesForce.
Cons
The UI is very clunky. To edit any of the times, settings, you have to go to a settings menu to make changes. You can drag around the time lines but everything else is in a clunky menu.
Reasons for switching to TaskRay
Gantter now charges on Gsuite our admin has told us and management wanted a gantt chart that worked in SalesForce.
TRANG
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
Lacking in a PM tool
Being able to see all projects and tasks in one application. The value of this is that upper management can see where everything is without having to come ask the PM's where the project is. Issue is, upper management doesn't know how to use it, so they still have to come and ask the PM's.
Pros
Easy to add projects and cloning. Good to be able to see all projects and tasks in one application. Integrated with SalesForce, so I don't have to open multiple apps, just moving form screen to screen.
Cons
Hard to set up dependencies without shifting all dates. A lot of glitches. No answer to glitches, so there is a lot of workarounds that you have to do. It would be great if you are changing dates, that you can change a bunch of dates at once, instead of individually. For instance, you have 5 tasks that are all due on the same day, would be nice if you can highlight the 5 tasks and change the dates all at once instead of individually. Very time consuming if you have 100 tasks across subprojects that need to change.
Reasons for switching to TaskRay
Company decision to find an app that is able to integrate with SalesForce.
Ashley
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Taskray has helped us to manager our Open Enrollment Season
Organization
Pros
Taskray has made it easy to stay organized during our busy time of year. It give peace of mind that all responsibilities and pending items are neatly listed.
Cons
I don't like that there when there are multiple duties, you have to scroll over on the screen to see what stage of the process they are in.
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
Amazing Customer Service
Great experience with the platform, the integration is seamless and easy and the customer support is superb.
Pros
The product itself is pretty basic, just allowing better tracking of tasks and projects and allowing for more organization and reporting- however, the customer service is outstanding- people respond ASAP and always get the issue resolved quickly- I've never had a ticket open longer than a day or 2 with TaskRay.
Cons
I don't think the user interface is super user friendly, sometimes it can look a little overwhelming but overall its not bad
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
It has been a great way to keep track work projects
Pros
It is really nice being able to customize work tasks by assigning it to different and/or multiple people. It is super easy to change the status of the tasks too. It has been pretty great.
Cons
It took a while to learn but there is not much to complain about. The integration with Salesforce took a little while
Anonymous
Company size: 11-50 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Good for tracking work, overwhelming to get used to
Pros
TaskRay is great for collaborating on projects and keeping track of the tasks to get the work done. Chatter is a handy way to share info with teammates on progress.
Cons
It might be the way it’s set up for my office, but it’s really tricky to learn because it can do so much. I can never find what I’m looking for, and our team is not using it the same way. That means we aren’t consistent and it’s not as useful as it could be.
Kathy
Time used: Less than 6 months
Review Source: Capterra
June 2017
Taskray has been essential in the implementation of Salesforce for our different programs.
Pros
Taskray was bale to divide our projects into departmentalized sub-projects. We were able to easily assign tasks to other staff and follow the progress of the entire project. It was so beneficial to have access to all the different "pieces" of the puzzle.
Cons
Taskray is very well thought out. From the templates we create for similar projects we are able to recreate projects quickly and easily. It was a little clumsy figuring out how to assign taks, but once we got the hang of it it made everything more intuitive.

Response from Bracket Labs
Hello Kathy, Thank you so much for your review. We're glad TaskRay has helped your teams implement Salesforce. We're glad you were able to figure out how to assign tasks. If you ever run into any other "sticky" areas, please visit our support site at support.taskray.com. We are always happy to help. Thanks, Jamie
Replied June 2017
William
Company size: 11-50 employees
Industry: Environmental Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2019
A feature-rich project management solution for Salesforce
The integration between TaskRay and Salesforce is pretty seamless, but we've had to adapt our sales pipeline a bit. So far, this is working pretty well, but the moment of truth will be further into the event/project planning season, when our team of 2 will be managing about 30-50 projects simultaneously....
Pros
I like that it combines a lot of PM features in a flexible interface that pretty seamlessly integrates with the CRM features of Salesforce.
Cons
There's a bit of a learning curve to tailoring TaskRay and Salesforce to our project management needs, but thanks to a wealth of information on the TaskRay website and a responsive support team, we are off to managing over 100 event and consulting projects for the 2019 calendar year...phew!
Kelly
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
December 2016
Modacto <3's TaskRay
We use TaskRay in many different internal projects and are constantly recommending it to customers as a good project management tool. It helps us stay on top of tasks and activities and plan accordingly.
Pros
The visuals
Cons
NA
Christianna
Company size: 201-500 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2017
Positive and helpful
Organization and project management
Pros
The ability to organize, clone, set deadlines, milestones, dependencies, etc. It is easy to get a hold of someone to ask for help or finding resources. Quick to respond and great customer service.
Cons
I need more training because there are better ways to use to software than I have been able to decifer.
Jim
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
We use task ray for project management.
Ability to track the progress of projects and efficiency of tasks by members of the team.
Pros
I like that it is compatible with salesforce and that you can easily track your time being spent on each task of a project.
Cons
It isn't the easiest on the eyes. The layout of the software could be more aesthetic which would allow for better and more efficient usage.
Patrick
Company size: 1,001-5,000 employees
Industry: Restaurants
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2019
Taskray for workflow
Taskray has helped keep me organized and on track daily. it does schedule things really well
Pros
Taskray helps keep your day very organized and has great customizability
Cons
It can be glitchy sometimes and has some weird quirks
Dennis
Time used: Free Trial
Review Source: Capterra
December 2016
Review from Dennis Malinis - Project Manager at Modacto (Minneapolis, MN)
I like the tool, it's easy to use. I like how I can grant access to external users on my project team. It has a lot of subtle tips and tricks functionality that isn't intuitive however and can only be learned from a more experienced user.
Kevin
Time used: Free Trial
Review Source: Capterra
October 2016
Epic Project Management
Used this is 7 orgs. Fantastic intuitive project management. Like Kanban, but force.com based. Good mobile support, and it's pretty speedy too. Wish there was a separate ipad vs. iphone app. with split view support
Lis
Time used: Free Trial
Review Source: Capterra
October 2016
Great for project management
We used this tool to track salesforce projects on our sales operations and IT teams. It was easy to use and visually appealing compared to other simple PM tools.
DAVID
Time used: Free Trial
Review Source: Capterra
October 2016
GREAT PROJECT MANAGEMENT SOLUTION
GREAT CUSTOMIZABLE PRODUCT FOR PROJECT MANAGEMENT. EASY TO USE. CHANGED THE WAY WE WORK. VERY LIGHT SOLUTION
Bob
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Free Trial
Review Source: GetApp
This review was submitted organically. No incentive was offered
September 2018
