All Time Tracker Reviews

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Lauren

11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Doesn't Just Track Time - It Saves It!

User Profile

Martin

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Expenses and Invoices are better tracked by Time Tracker.

All of our invoices, receivable payments and our expenses can easily manage without ant effort. It also allow me to create and make the best templates of expenses and recurrent invoices with also manage them properly. I can better track the time of billing and expenses and then receive the payments online. The invoices options and billing designs are so flexible by Time Tracker.

PROS

With the help of Time Tracker software, it is so easy for us to better manage all of our invoices by tracking the time billing and to create the customize invoices to get the payment transaction online in faster manner. It is a fully accounting and invoices software because it automatically manage our bank accounts and bank balance sheets assets. We are also able to send all of our invoices with payments to our customers. By Time Tracker, the scheduling of our payments with invoices and expenses are so great because we have a lot of controls about the information of our invoices. So, it is very easy to set up our operations, sales and inventory payments by this efficient software. The dashboards features really told me about my accounts conditions with excellent invoices and billing. If you receive your payment and send within a second, then you must need Time Tracker software.

CONS

The main drawback of Time Tracker software is that it does not have the ability to remind about the pending payments, sending invoices and receiving payments. It also does not provide the records of all the previous payments, contacts and store invoices but it has the ability to store the customer information for upcoming invoices, payments and accounts schedules.

Mfundo

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Best to keep track on everything

my experience with time tracker has been nothing but the change in my life and how i get to track my time to do some errands of the day, time track to focus on clients things and it help with my our personal things when it comes to my work outs and time with family as well

PROS

Well i all honesty i have used time tracker way back before i started working, as a professional Fashion Model and Fashion Designer. for me i always say time is money and if you waste it it becomes a problem for me and my business hence i keep my time on track and everyday and that makes things very easy for me.

CONS

i would not say i least liked it at all. it has shows much improvement with my time management

Reasons for switching to Time Tracker

i switched because i did find it very easy to use on each and everything i wanted to do at that time. i used to be not a time keep but with Time Tacker has been such a blessing to me and has helped me so much in my time track

Diana

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2018

Simple, easy to use.

A remote entry time sheet from each employee that syncs easily with Quick Books. It's simple and easy to use.

PROS

It links very easily to Quick Books. Their customer support has improved over the last year. They provide mobile access and links to Outlook.

CONS

Initially their customer support was terrible, but they have improved over the last several months. You can't set the order in which the service items appear. The largest issue, and reason we are seeking other time sheet services: employees enter their time on the honor system and in a lump sum. Ebillity provides the option of the employee 'clocking in and out' but it's cumbersome: you can't switch service items or projects easily - you have to log out of the current one and then log back in. Ebillity doesn't allow for a time sheet approval process. And you can't specify limits of access to certain employee time sheets, (that would provide a supervisor access to the time sheets of their subordinates). Trying to print a particular time sheet is difficult and the layout is undesirable: large font that turns a single time sheet into several pages.

Vendor Response

Hi Diana! Thanks for the great review! We really appreciate your feedback and are happy that Time Tracker has been a good fit for your company! We are happy to let you know that a lot of the features that you said you wanted which we don't have, such as an approval process or access permissions, we do actually have! We would love to help you out and teach you how to use these features! Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. -Alex from eBillity

Replied July 2018

User Profile

Jyoti

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Come by extra perception into our team's overall performance

Before it turned into hard for me to mirror all of the time I labored in making plans and collecting data for a project, with time tracker I can remember it and display it

PROS

I honestly like all of the alternatives it has and the manner this time tracker organizes all of our data and information, it lets in me to visualise my work and be capable of arrange it in better way. I can mirror all of the hours labored and on this manner I could make invoices extra actual to my clients. By seeing all of the time of all of the responsibilities I can pick out wherein I waste time and wherein I need to be extra productive. My every day work improves and tasks run quicker than earlier than through delegating small non-critical responsibilities to different workers. It could be very beneficial to providing awareness on what's important for the further task

CONS

Hardly ever the software program will time out and I will need to recalculate time spent on unique tasks. It additionally can be hard to apply on smartphone screens, and therefore researchers out within side the area needed to create a paper model in their work time. Otherwise it provides valuable survice.

Brian

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

A Well rounded Time tracking and Invoicing software

Overall it has been a very successful product and has handled our needs quite well.

PROS

Time tracking and being able to tie the time entries to a specific client and project is crucial in our business as an IT support and web-design company. Then add in Invoicing and it allows me to have reduced the time it takes to produce payroll reports and monthly invoicing

CONS

The inability for us to customise reports beyond the options currently presented.

Reason for choosing Time Tracker

Timers to track time spent and the easier tieing of those entries to invoicing

Reasons for switching to Time Tracker

Very time consuming to get the invoices ready as our primary billable is the time taken for fixes and to build a new website etc.

User Profile

Federico

Verified reviewer

Banking, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2022

A good solution to monitor / manage time

It is a fair and workable solution, but if the users keep complaining we will start looking for an alternative.

PROS

A good time management tool for a small / medium company. It does have a mobile app, therefore we can do the job on the go. A great feature is that we can have multiple timers. Unsend and re-submit card is possible, allowing error correcting.

CONS

Unfortunately, this tool is not so intuitive, so some users complain and request support even after training. Other users complain about the constant change in the UX. We have found some compatibility issues with Outlook and there is no CSV upload option.

Reason for choosing Time Tracker

We needed an app to quickly solve our need to manage consultants time.

Reasons for switching to Time Tracker

We changed the app because we needed a more robust solution.

Youngsook

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

My Time Tracker Review

Its user-friendly interface, reporting capabilities, and seamless integration make it a valuable tool for businesses and individuals alike.

PROS

Time Tracker has such an user-friendly interface. Im personally using it for its time track features mostly. But also its robust reporting tools enable users to view their time usage, set project budgets, and export data in various formats. The mobile app also so smooth.

CONS

Some of our coworkers has found it complex to navigate, particularly when setting up integrations. Additionally, the app's limited integration options may make it less effective for businesses that rely on multiple tools for time management.

Reasons for switching to Time Tracker

The most important reason to swştch this tool is that its seamless integration with other tools.

Casey

Environmental Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Really great soft wear in ease and convenience, but could be all inclusive

I have really enjoyed my overall experience with Time Tracker. At times, I do wish that company benefits were supported or provided with Time Tracker.

PROS

I really like that the software automatically alphabetize clients and projects. I also like the ease of use and navigation through weeks and days.

CONS

I wish that time tracker also provided information on PTO, benefits and other employee based features.

Reasons for switching to Time Tracker

We switched because of company sizing would better fit our needs compared to the price of Paychex.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Has helped us manage tracking our employees

Very happy with my service

PROS

Has helped us manage tracking our employees time very seamlessly this past few months. It is a good tool that can auto track and manually input time so it's easiest for contractors and employees to have an accurate time table

CONS

Could be a little more intuitive and do calculations a bit more seamlessly with less data

Reasons for switching to Time Tracker

After working with Time Tracker I felt it was a better fit

Vendor Response

Hello, thank you so much for sharing how eBillity helped you manage your employee's time. Please feel free to reach out to https://support.ebillity.com/hc/en-us/requests/new with any further comments, concerns, or suggestions you wish to share.

Replied June 2022

JANE

Health, Wellness and Fitness, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

TIME TRACKER

easy to navigate, easy to track employees or team productions

PROS

Easy to navigate and track employees productions.

CONS

nothing- it was easy to track employees productions

Elizabeth

Civil Engineering, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2019

Time Tracker for Quickbooks LEDES invoicing

I haven't had a horrible experience, because the customer service is good. And, typically we can work through the issues. They are able to go right in and see the problem. Developers have fixed things I have caught and got them working. And, it does sync well and work well once you get used to the issues.

PROS

I liked most that it combined capturing receipt images for creating expenses, and time entries, and created invoices that sync with QuickBooks and allows for LEDES export. It allowed us to do away with separate expense and time entry apps, and provide LEDES for clients that required that. While allowing us to keep using QuickBooks desktop as our primary bookkeeping software.

CONS

This software has been developed with a lot of bugs or inconsistencies. Many things have not been tested, and are not working properly or in the same manner across the app. It is learned by trial and error. Some of the ways things flow makes little sense.

Reason for choosing Time Tracker

Time tracker pricing was good for what it had to offer.

Reasons for switching to Time Tracker

TSheets did not allow for expense image and charge entries, which caused us to also need Expensify. TSheeds did not allow for exporting finished invoices to LEDES files, which we needed.

Irene

Design, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Time Tracker review

Time Tracker was a good option for me as a freelancer. I used it for a while since it was the tracker my client at the time favored and had no real issues when working with it. I did not stick to it mainly because as a freelance I adapt to the needs and preferences of every client and not all of my projects require a tool as rich-featured as this one, but other than that had no issues with it.

PROS

- Easy to use, takes no time to get started. - Does not require training. - You can track time for different projects and clients. - Dashboards are clear and useful. - Helps to know how much time is spent on each project and client. - Clients can easily see how time was spent and what are you charging for. - Automatically saves time entries. - Helps to see which tasks take longer, evaluate productivity and performance. - Can be used in multiple devices. - Allows to easily correct errors. - You can download the app or use the web app.

CONS

- Did not love the UI. The design could be improved. - Several features I did not understand nor use. - It is not complicated to learn how to use, but some things could still be simplified.

Reasons for switching to Time Tracker

The client had a specific request for the team to use this tracker for the time we were working with them and their project.

JENNIFER

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Works great!

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

PROS

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

CONS

It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!

Reason for choosing Time Tracker

Free trial and the support was great!

Reasons for switching to Time Tracker

Time Tracker was a hunk of junk and generally, horrible customer support.

Jeff

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Time Tracker and use with Quickbooks accounting integration

Very good and steady. Not a lot of problems over the years. It just works which is good. Convenient to setting up users with 'allowed' billing client accounts by using user permissions. It would cause us a major disruption if it were to have issues, or a break in usage, as we have become reliant on its good features and straightforward use.

PROS

Time Tracker is setup to be very convenient for Quickbooks users. It tracks employee time on a weekly basis for us, and has the Customers, Projects, and client class categories already loaded so the employees can put their time to each client. Then it integrates back, so that once a month or so, I as the administrator can update my Quickbooks through the web connection to get all employee time loaded back into Quickbooks. Very Very convenient, and has been rock solid over many years and even Quickbooks updates/new versions.

CONS

A little tricky to setup initially, needed help from the support group. 2 things - one, it was initially connected by a different means (more manual), but then shifted to the Quickbooks Web Connect means, and that has been good. The user for the Admin also had to be different (at least initially) that users entering time, and that created some angst. So when I set it up, my login was NOT my company email. Then its a little hard to reset that - and I don't really want to at this point. So it remains a little odd that it is using my personal email as the account owner/admin :)

Reason for choosing Time Tracker

This came recommended from Quickbooks, and the other electronic programs out there were not offering as integrated a system to Quickbooks. Even our payroll company has its own Flex timesheet entry application, but it does not easily integrate with Quickbookos. That is the best and most useful feature for me.

Reasons for switching to Time Tracker

The QB timer was slow and tedious because it was a manual time sheet process. Each employee tracked their own time using the Timer program. They needed to install the Timer app, and then had to Export their time sheet, and send it to me via email. Then I had to Import the timesheet (Excel format) into Quickbooks. Lucky I only had 5-10 employees. As the number of employees got to 10 it was extremely time consuiming and wasteful.

Arthur

Law Practice, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2018

Good Product and concept WHEN it works but POOR Customer service when it doesnt!

If I cant create invoices then it is useless to me. Fix your software and get appropriate support.

PROS

The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.

CONS

Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well. Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.

Vendor Response

Hello Arthur. Thank you for leaving your feedback here on Capterra. I apologize for the lack of proper customer support. We are better than that and there is no excuse. We are available Monday through Friday, beginning at 10am. Feel free to contact me directly at 800-851-0992 Ext 108 .

Replied October 2018

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

Reliable, easy-to-use

PROS

It's easy to use; I just start the timer when I arrive at work, figure out what I'm working on, and go to work. When I switch tasks, I either start a new timer or make a note at where the timer is at. Then at the end of the day, I take a moment to review what I worked on and how much time was spent on each job. And at the end of each week or pay period, it's super easy to just submit the time to our controller and she pulls it into her payroll interface. Also, I really like the feature of copying tasks and times from the previous week into the current week. It saves some time in listing the multiple jobs that I work on from week to week.

CONS

Occasionally, the software will "time-out" and I'll lose what tasks/time I had entered for the day up to that point in time. It's not a big deal to re-enter my time if I've only been working on 1 or 2 jobs. If I've been jumping around to multiple jobs, I just have to guestimate how much time I spent on each job and fill it in. This isn't the most accurate way to do it, but it only happens occasionally. Also, I wonder if there's a phone app that could be used in conjunction with the computer desktop application. If I'm on a site visit or traveling for business and not at my desk in the office, it'd be nice to be able to track my time on my phone app.

Patrick

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed January 2021

Simple time tracking with a few power-user shortcomings

While the hour entry interface isn't perfect for power users who want to tab through fields quickly & efficiently, it's as good as if not better than competitors. This is more than made up for by the features & ease of use of the product and its price.

PROS

Time Tracker is dead simple to setup and use for tracking time. Works great for consultants and contractors keeping track of time worked for multiple customers. Reports are simple to execute and offer a reasonable variety of types.

CONS

It is difficult to navigate the hours input screen with a keyboard, i.e., tab between fields. It requires use of the mouse for optimum navigation. This is time consuming for power users making bulk entries.

Reason for choosing Time Tracker

price, simplicity

Reasons for switching to Time Tracker

Time Tracker integrates perfectly with quickbooks online and our other reporting systems.

User Profile

Teri

Verified reviewer

Design

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

it's glitchy, but it's easy for my employees to use

I have less data entry work to do because my employees are responsible to enter their time sheets. We used to have hand-written time reports that I had to enter into Quickbooks daily. No more!

PROS

my staff often works on the same projects over the span of several weeks. the ability to copy their previous time sheet and then make amendments as needed is a real time saver for them and makes them more likely to get their time in by deadline with very little follow-up (prodding) from me.

CONS

Any changes that I make to the timesheets do not sync back to the cloud; client jobs that are closed still show up on the app that my employees see and that confuses them

Vendor Response

Hi Teri! Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

Replied August 2018

Kris

Mechanical or Industrial Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Time Tracker a good product for a small company

Not using paper time sheets and having to manually input that information into Quick Books is an enormous time saver and ensures greater accuracy.

PROS

it replaced very cumbersome paper time sheets with a product that connects to our accounting system and allows us to easily create payroll and invoices within that accounting system. The customer service is responsive and knowledgeable.

CONS

One feature that seems to have broken in the last year is the connection to Quick Books. It now has to be manually enabled every time we need to connect them. We don't know if this is an issue with Time Tracker or Quick Books, but given our terrible issues with QBs for over a year now, we suspect it might be on their end. Also, the new template does not allow for good PDF printing - I have to change it to "classic" to save the time sheets as PDFs for our files.

Reason for choosing Time Tracker

I looked at a couple and they were not only more expensive, but seemed more complex. Time Tracker suits our small company well.

Nathan

Civil Engineering, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Simple & Straighforward

Overall, I have had a great experience with Time Tracker. It's simple, and easy to learn. Adding new project names and numbers is fast. Exporting useful and detailed reports is great. I have had a good experience overall with the software.

PROS

I like the simplicity of it. Everything is organized neatly in rows. It is a very straightforward layout and it's easy to learn. I am able to quickly train new hires in the use of the system and there are rarely any follow-up questions on how to use the software. That makes my life easier as a manager. I also love the report generation feature. We do a lot of field reports, and those are sent to the client separately from the billing process. I love being able to export a comprehensive report of what has been billed and comparing it against the reports that have been distributed. That makes staying organized a lot easier for me.

CONS

I took an overseas trip and only had access to the software through the app on my phone. I found it very tedious to make entries through the app. I have employees who work in the field and who could theoretically save themselves office time if they entered their billable time directly from the jobsite. However, they have struggled through the process of using the app while on the go also, and have resorted to recording their time in their field books and then doing a bulk download from a desktop setup. That process is working, but it is not idea.

Vendor Response

Hello Nathan. Thank you for using Time Tracker by eBillity! We greatly appreciate your time and business in using our product. The feedback you have provided is greatly appreciated as we continuing to improve our product. If you have any comments, questions, or concerns, please give us a call at 800-851-0992 at your earliest convenience. Thanks again!

Replied December 2018

Trian

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Time tracker for everyone

PROS

Has assisted us with overseeing following our representatives time consistently this beyond couple of months. A decent device could auto at any point track and physically input time so it's most straightforward for workers for hire and representatives to make some exact memories table. I love the way that everything is refreshed on the web, continuously. Very easy to use, and numerous choices to assist with setting it up the manner in which you would like for your business needs.

CONS

I figure the connection point overall might have been more current, essentially when we utilized it. We wound up changing to another apparatus ultimately. Adds something else to your day to day things to check, yet toward the end it's useful. I believe having this tools is great.

Michele

Medical Devices, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

I am the accountant and find it does everything I need, we utilize it fully

I think the product is working very effectively for us. I would not change anything!

PROS

I love how it integrates with QB so easliy, love how it brings over complex transactions such as customers and jobs, service items, payroll items, class tracking, etc. I also love the chat function and have had nothing but excellent service!

CONS

that some of my employees find that the mobile app does not work that efficiently. in the past (not recently) have had syncing errors which caused delays.

Vendor Response

Hi Michele! Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product. Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help! -Alex from eBillity

Replied August 2018

Zuzana

Airlines/Aviation, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2023

Has the right features but it's expensive and app is glitchy

For some of your customers a sales person is not needed. It was nice to get someone contacting me but some applications are more simple. I just need my employes to clock in and clock out, to approve the timesheet and import to Quicbooks. In my opinion $60/month for 4 employees for these features is too much.

PROS

Integration with Quickbooks is the main reason I use the software. The mobile app for my employees to track time.

CONS

I have used previous early versions of this software for years and came back to it when I needed it. But, for what I need there are a lot of unused features that are challenging to opt out of but regardless I pay for. There should be less expensive version without the extra features that I don't need in my current application, reimbursing, invoicing, customer selection, etc. (These are needed when tracking lawyer time, but not in my manufacturing setup). Setup would be easier to navigate and perhaps the app would be less robust and glitchy. I frequently deal with employees having issues with the app. Freezing up, needing re-install or amending incorrect entries because of the glitches. This costs me my time and their time. This is the reason that I am looking for an alternate solution, and when it presents itself I will likely switch.

Reasons for switching to Time Tracker

Quickbooks integration

Andy

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Great Add On Product for Quick Books Time Keeping

Time Tracker has been a Godsend for our company as we grow Nationwide. The ability to gather time from over 100 employees and have billing ready to go at the beginning of the month with a simply sync, has really helped our Company.

PROS

The ability to connect via download the time sheets from multiple employees at multiple locations throughout the Country has made this product very useful for us. As our business grew, it was impossible to just have each person enter their time directly into Quick Books, let alone expose the Quick Books data base to improper entries. To be able to keep an employees time sheet up to date from any device with an internet connection was vital. It has made our time keeping and billing much, much simpler.

CONS

The reporting feature is a little wonky. A little more polish on the front end to easily explain the options would be great. This is not a big stopper of the program however. Should not deter anyone from using the product.

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