--- title: "CCStorage Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CCStorage. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CCStorage is a good fit for you!" source_url: "https://www.softwareadvice.com/property/ccstorage-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Self Storage Software](https://www.softwareadvice.com/property/self-storage-facilities-software-comparison/) / [CCStorage](https://www.softwareadvice.com/property/ccstorage-profile/) / CCStorage Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/ccstorage-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/ccstorage-profile/alternatives/) # CCStorage User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 54 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.9/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 38 reviews (70%) - 4 stars: 9 reviews (17%) - 3 stars: 6 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Our customers utilize credit cards, automated bank transfers, checks and cash and the system handles all transactions with ease. - The Reports that CC storage can create for auctions, letters and notices has also saved me tons of time. - It actually saves me time and reduces a lot of phone conversations, as my tenants can check their accounts online and pay there. ### Most mentioned cons - I’m less than a week away from our go-live and our customer card information still hasn’t transferred which prevents me from sending the final communication to tenants setting expectations for go live. - Sometimes, if a tenant is paid in advance, the verbiage on text notifications can be confusing. When they read it, they might think they owe a certain amount of money. - There are no configuration abilities when I was told the system was extremely flexible, and I’m pretty much limited to out of box features only-none of which work for us. ## CCStorage customer reviews Showing reviews 1-25 of 54 (page 1). ### Great service - Overall rating: 5/5 - Reviewer: Joe N. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Awesome business model, way easy to use. #### Cons I really didn't not like anything...... --- ### Belmar Storage/ [sensitive content hidden] - Overall rating: 4/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. It’s a well functioning product and it’s updated often to increase functionality. We are happy with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Many of the features are hands off but can still be easily done manually once you learn how the system works. Customer support gets back to you with answers quickly. #### Cons -Lack of built in merchandise function. -Lack of ability to email a customer directly (the template flow and all that adds a lot of clicks if you just want to send a simple email to a customer) -the chat bot has no idea what it’s talking about often -generating an invoice (when a customer wants to pay early before the system generates an invoice) should be a little easier to do -would appreciate functionality that is built into the system for lockouts/unlocks. I know we get emails for them but I’d like to see more of a dedicated feature -a big one for me is also the “Account credit” functionality. The system automatically counts it as a payment somehow. Would be nice to be able to give credit to a customers account without the system thinking it’s a collected payment. -The reports are also lacking a bit. Since we run two different facilities the reports do not say the facility name up top so we have to make sure they aren’t mixed up #### Reasons for choosing CCStorage Ease of use, clean interface. Pricing model. Matt was also very convincing and knowledgeable #### Reasons for switching to CCStorage It was a good easy to use product but they intentionally forced you to rely on them for everything. --- ### Looking forward to new updates! - Overall rating: 3/5 - Reviewer: Jordan J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is positive but I was sold a few features when we signed on that were not delivered. Such as there being a downloadable App for your phone and that CCStorage is 100% moblie friendly which is not the case. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is easy to use and easy to follow training videos. Love how easy it is to move in a new tenant or move from the waitlist to a new tenant. Automatic communications is nice but would like more control over the actual messages. #### Cons A few of the features could be easily updated to improve overall user experience. Such as the Site Map having a printable option, the Standard Units page having a downloadable or printable option, making the Notes option available when hovering over the unit in Site Maps, and make the Lock Unit function under Site Maps automatically unlock when the account is settled. #### Reasons for switching to CCStorage Which switched due to Sitelink's monopoly on the market and our constant price increases. --- ### Feedback on CCStorage program - Overall rating: 5/5 - Reviewer: Cheryl D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The program features are easy to use and make sense (you don't have to be a computer programer to understand). Highly recommend the program! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have had a wonderful experience using CCStorage!! Their support (rarely needed) is very responsive. Ease of use of the program is great! Credit card processing works very well - no issues at all! The program features are easy to use and make sense (you don't have to be a computer programer to understand). #### Cons There isn't anything that we have experienced in this category. Every feature works as expected. Highly recommend the program. #### Reasons for switching to CCStorage Monthly payment we up surpassing a one month rental from a unit. Effectively taking the 10 units we have down to 9 units. --- ### CC Storage is Most Excellent! - Overall rating: 5/5 - Reviewer: Bill O. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The entire team at CC Storage has been great to work with. I looked at five different companies and narrowed it down to two. With CC requiring no monthly service fee, they caught my attention and I'm glad they did. I love the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very user friendly! Everything I need is set up perfectly on the dashboard and easy to access all the tools. #### Cons Nothing stands out as liking the least, but not being able to send out a group text is an issue. I understand they are working on it now. #### Reasons for choosing CCStorage no monthly management fees and the customers pay the processing fees. #### Vendor response Bill -- thank you for leaving us a review! Im glad to hear CCStorage is serving you well! You are correct in saying that TwoWay text is coming. Be on the lookout for it in the near future. Replied March 2026 --- ### Overpromised and underdelivered - Overall rating: 1/5 - Reviewer: Kaleigh B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am extremely disappointed. I wanted to like the system so much. There seem to be a lot of great features, but unfortunately these features are really only suitable for traditional storage units, not vehicle storage. I explained our situation and needs during the sales call and was told all of my issues could be addressed. Unfortunately none of my needs have been met. If it weren’t for the fact that we aren’t paying anything out of pocket for software costs, I would have already aborted the migration. What could have been a great solution has turned into hours of additional work for me every week, all of which could be solved through system configurations and automation. Some of these items are on the “dev roadmap”, so I’ll just be on the lookout for these enhancements while I manage my increased workload. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros The cost structure. Tenants absorbing software costs with little increase to them is helpful for those of us just beginning our storage journey. #### Cons This product does not provide me with the features I need for my business as I was lead on to believe during the demo. There are no configuration abilities when I was told the system was extremely flexible, and I’m pretty much limited to out of box features only-none of which work for us. So unfortunately we’ll now be having to use completely manual features, including using Gmail for the first email to people on the waitlist, since you can’t even send an email to the waitlist from the system. The migration process has been scattered with issues at every step minus Kelly’s part. There have been no communicated dates despite my attempts to get a concrete timeline. I’m less than a week away from our go-live and our customer card information still hasn’t transferred which prevents me from sending the final communication to tenants setting expectations for go live. I think the team is doing their best, but there needs to be one point of contact for all migration questions and a timeline established for every customer so we can determine how to work with our tenants as we see best fit. Unfortunately due to the disorganized migration process I will have had to send an email to all of my customers asking them to call us to buzz them in because our gate integration broke on the busiest day of the year, AND I won’t be able to send our final email asking them to join the portal until a few days before go-live because their payment information hasn’t transferred yet. This is a terrible customer experience, and unfortunately something that’s completely out of our hands. #### Reasons for choosing CCStorage Customer absorbs costs. …………………………………….. #### Reasons for switching to CCStorage Too frequent cost increases. Loss of trust with compliance rollout --- ### Great smooth experience! - Overall rating: 5/5 - Reviewer: Michelle M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! It has really taken lots of burdens off of me and the ease of using the software once you learn it has been so good! The learning videos helped so much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CC Customer Service has been great! If I have any question big or small they are always there to help. Sometimes it does take leaving a message if they are busy but they always call or email me back fairly quickly. Not something I had with our previous software co. #### Cons I would like a few different search options for tenants to be easier. Like by unit # in the customer search bar or a way for me to search a phone #. Sometimes I get calls and want to check if it was a tenant. #### Reasons for switching to CCStorage Was tired of paying them over $500 a month and also paying all the credit card fees #### Vendor response Hey Michelle! Thank you so much for the positive feedback! You can actually search by unit number in the “standard units” tab, and you can also search by phone number as well in the main search bar! Thanks again! Replied June 2026 --- ### I have had a great experience using CC Storage. - Overall rating: 5/5 - Reviewer: Audra L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am able to keep all of the tenants and units in order. It makes every aspect of the business easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The CC Storage system has all of the features I need to run the storage business. The customer support has been quick and simple!! #### Cons There really isn't anything bad about this system. I am able to do everything I need. The tenants have been able to use the system easily. #### Reasons for switching to CCStorage RentRedi was very hard to use and I had numerous complaints about it. --- ### New Customer Experience - Overall rating: 4/5 - Reviewer: James L. - Verified reviewer: Yes - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, the experience has been good. Learning the new software has been fairly easy to pick up. We have noticed other features that would be helpful if included in the software. Mainly integration with Sparefoot and Davinci Locks. My biggest frustration with the software is that it gets really slow to load at times and other times it's unavailable. This creates a hardship on the business when trying to handle customer service. If a known issue is causing a shutdown of software, an email would be appreciated so we know you are working to fix it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What we like most about CCstorage is billing the customers for processing fees and reduced costs on the software for the business. #### Cons The support received during onboarding was not very customer focused. It felt like the team in their responses assumed we should already know some of the information needed. Their are good materials online, which would be great for ongoing training or problem solving. However, there are things new customers just don't know and it at times felt like the customer support team was frustrated. There was also confusion about who to reach out to about what for example some things were handled by marketing and others by support. It would be great if there was an assigned onboarding specialist that helped with the entire process. During onboarding there are lots of email that is sent, but they seem to come from different people. #### Reasons for switching to CCStorage We determined we could save money by switching since processing fees were charged to the customer. --- ### Awesomeness in storage software! - Overall rating: 5/5 - Reviewer: Chuck S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Customer service is very responsive. Value is outstanding! Every feature I need is here! #### Cons I have had little or no reason to dislike the software. I have used it from day one and am making no plans to change! #### Reasons for choosing CCStorage Value and function. Satisfies all of my requirements --- ### Satisfied Storage Customer - Overall rating: 4/5 - Reviewer: JAMI B. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service is Great! They return my calls, solve my problems and explain how to use the software. I would recommend CCStorage to all small storage companies! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was a fairly easy transition from our old software. Software is easy to use. No setup costs or monthly fees. Easy to manage daily / monthly transactions. #### Cons Would like a Simple monthly income report. And the ability to Add photos to a customer page. #### Reasons for choosing CCStorage Price, Simple program to use and Great customer service! #### Reasons for switching to CCStorage The company was Sold to a Corporation... Too many changes since! They started charging High fees, both monthly and per transaction. I always felt like I needed to track each payment because i didn't have the confidence it was consistent. --- ### Highly recomend - Overall rating: 5/5 - Reviewer: Rob P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excelent, does exactly what i need and more. couldnt be happier with they system they have in place for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software for our facility. Customer support has been great, They seem to keep working to better the software, new features about every month. #### Cons Nothing so far. every thing seems to work great. couldnt be happier with the system. Great support from the team. #### Vendor response Thank you for leaving us a review! Replied March 2026 --- ### Growing pains to be expected, but the support, dedication and innovation, unmatched. - Overall rating: 5/5 - Reviewer: Tracy B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Thus far, as a first time self storage owner and operator, I am excited to work with a new and innovative company that is CCStorage. Both CCStorage and myself are and will continue to experience growing pains and I appreciate and respect their patience with my inquiries and I am reminded of patience and grace while they happily and timely address my inquiries. Kinks along the way are to be expected, but the support given, the innovative platform they have created and the hunger for continued knowledge and growth will lead them to 10s across the board in my humble opinion. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Innovating self storage software and placing cost on the tenants subtly so the owners can keep rental rates competitive. Helpful to solve issues as they arise that are not addressed in the support section. Constant updates and communication has been top notch. #### Cons CStorage is still growing as a new company, which is also a pro in my opinion. As a first time self storage owner myself, there is an unspoken understanding of enduring growing pains together. Cons: Website maintenance: I am not a web developer and have no knowledge of code. Owner Portal: I would like to see where I can assign specific late fees $X VS X% to specific unit types, instead of one or other to the overall facility. Protection Plans: I have to move the tenant completely out, then re-assign them to the unit to add the protection plan in order for them to be covered in a timely manner. Meaning, I have to place 0.01 cent as the rate, if they have already paid for the month, just to get them protected. Too many unnecessary steps currently. --- ### Great software! - Overall rating: 5/5 - Reviewer: Kayla S. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Storage has been great to work with from the start. They truly care about their customers and take great pride in what they do. They’ve created a platform that takes all the guess work out. They provide you peace of mind knowing that all functions of your business can be controlled within their software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The portal is a one stop shop for owners. The staff at CC storage are top notch, and are always trying to develop the software to meet and exceed your needs. #### Cons Nothing. They’re wonderful! They go above and beyond to ensure you have a great experience. --- ### A++ In My Book - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a very easy and effortless transition. Everyone is very friendly and helpful. But the best thing is it doesn’t cost a thing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There are no monthly fees and the responsiveness when I have a question or something I can not figure out. #### Cons The auto correct when searching a tenants name. --- ### Extremely Happy - Overall rating: 5/5 - Reviewer: Stephanie H. - Verified reviewer: Yes - Industry: Executive Office - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are extremely satisfied with how eager the team is to help us when we first started using the program. Very helpful and very patient with us as we learned. THANK YOU. #### Cons I really do not have anything bad to say abt CC Storage. So far everything is great. The only small issue was not being able to do invoices on the platform but i figured out how to get around it. --- ### Great software - Overall rating: 5/5 - Reviewer: Brent S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, fast client support, very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Affordable, great for managing clients, fast customer support. #### Cons Few minor glitches, nothing major, resolved, good customer support #### Reasons for choosing CCStorage Cost, ease of use, customer support, features --- ### Dewitt self storage - Overall rating: 4/5 - Reviewer: Wade H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. New user but very happy so far. Great customer service #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy of use and timely deposits of income #### Cons would like to see more one click access to tenant account info --- ### Looking forward to our continued relationship. - Overall rating: 4/5 - Reviewer: Caulin B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, CCstorage is an easy-to-use software with no bugs that I’ve encountered. The customer support has always been responsive and helpful. For us and our tenants, the value for money is excellent. Most of our tenants have had positive experiences with the customer portal and the ease of use for logging in and making payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall CCStorage is very good it meets all our basic storage needs. A set of features like unit/lease report builders help us filter tenants and find strategies for rate increases. To keep this short I'll most of the features are very useful and make managing a storage business easy. #### Cons First and foremost, I find the discount menu to be cluttered. Perhaps, discounts that are not currently being advertised or have been expired could be moved to a “discontinued” tab, preventing them from appearing in the discount menu or on the website. A Notification Center could also be beneficial. For instance, similar to how we receive emails for locked-out accounts that have been paid, it would be great to have a dedicated space for those notifications on the CCstorage app. It would be great if, when making a bulk rate change, we could print out a notice for anyone who doesn’t have an email address on file. Sometimes, if a tenant is paid in advance, the verbiage on text notifications can be confusing. When they read it, they might think they owe a certain amount of money. However, they may not read the second half of the message that provides their balance. Instead of simply stating the amount of the new invoice, it would be better to send a notice that a new invoice has been created. I understand that this may not be a problem for all tenants, but I believe it’s important for them to read the entire text message before contacting us. Ultimately, I think this is a matter of tenant responsibility, but I thought I’d include it in my review. #### Vendor response Caulin -- we appreciate your review and value your feedback surrounding discounts, notifications and text messages to tenants. We'll consider your comments when building new and improving current features. Thank you! Replied March 2026 --- ### Very happy with our choice - Overall rating: 5/5 - Reviewer: Sandy K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would recommend them to anyone wanting to purchase Storage Management Software, it was super simple setup and the staff were easy to work with and accommodating to any of our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No cost or minimal cost for website hosting and Webpage. Full online from start to finish unit rental the young people love this! But for the older folks they can walk into the office and we can do a in person rental. The program was easy to use and if I couldn't figure out how to use something the knowledge base or in person support is always available. I love the activity button, it shows when they received communications from us and when it was opened so we know the customer is informed. I really like the site map feature, easy at a glance can see open units and locked units. Our customers utilize credit cards, automated bank transfers, checks and cash and the system handles all transactions with ease. #### Cons I would like to have the ability to create more custom reports but I believe they are working on this. l would also like to create a custom text messages. Customize when the upcoming invoices notification is sent, just like you can customize past due invoices #### Reasons for choosing CCStorage Pricing and overall I like CCStorage better. --- ### Best desicion that I ever made. - Overall rating: 5/5 - Reviewer: BERNARD P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been one of complete satisfaction. I love that their customer support is in-house rather than outsourced. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I'm very pleased with the software and how it has helped my business. It actually saves me time and reduces a lot of phone conversations, as my tenants can check their accounts online and pay there. Customer support is good. Most of the time, they respond very quickly. All of them are very friendly to talk with and genuinely want to ensure that everything is clear to my satisfaction. I'm happy with the cost, as it is actually helping me earn more money through the online sign-up and auto-pay features. I also love the map feature, which shows available and occupied units, along with several other features. I highly recommend you contact CC Storage for a consultation or demo. #### Cons My only complaint would be the response time to hear back about an issue. I'm a person who likes everything resolved now! But any issue that I may have had in the past was never urgent. --- ### Highly Recommend CC Storage - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding. It has drastically changed our business. I would highly recommend them. One of our biggest fears is CC Storage being bought and the model they created being changed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It automated our storage facility and a load us to easy into the automation and electronic payments. It's been a game changer. #### Cons ACH payments have probably caused us the most headaches. I don't think this is a CC Storage issue. It just comes with the territory of taking ACH payments. #### Vendor response Mike -- we're glad to hear that CCStorage is making your life easier! While there are multiple parties involved in a successful ACH transaction, we're constantly working with those parties to better the ACH experience where able. Replied March 2026 --- ### Never going back to my previous storage software! - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been better than expected! I have used CC for well about two years and I have been pleasantly surprised with the results. I was actually able to lower my rent when I switched. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is more powerful than my previous software which I was paying hundreds of dollars a month to use. Tech support helped me move the customers over to CC Storage and they have been quick to solve any issues I have run into. The value has been amazing. The Reports that CC storage can create for auctions, letters and notices has also saved me tons of time. #### Cons For customers that pay in advance they still get notices of rent due even though their account has a positive balance. This confuses some of my forgetful customers. #### Reasons for switching to CCStorage Cost was going up and service was not great. --- ### On a scale of 1-10, CC is an 11! - Overall rating: 5/5 - Reviewer: Tom L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OUTSTANDING CUSTOMER SERVICE AND SUPPORT! [sensitive content hidden] is the best! So far, we really haven’t found any negatives. I only wish I had CC sooner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The people helping us transition from our former Self Storage Management software to CC Storage were absolutely incredible to work with! [sensitive content hidden] made things happen. Our former software company and the former credit card processor were not at all helpful, but CC overcame all of the obstacles. CC has so many helpful features within the software that weren’t available in our former software. It’s very easy to customize everything to make the system work best for us. #### Cons The only thing I’d like to see is the ability to round all rent transaction amounts to the nearest dollar, which would simplify making change for cash customers. Now that I’ve mentioned it, I’d bet CC creates that feature. --- ### Best money you can spend. - Overall rating: 5/5 - Reviewer: Micheal H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to set up and get going. Communication with the company is always fast and they always respond fast to any questions we have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value of this service. Before c storage we were not online and were pen and pencil operation. Cc storage helped take us to the next level and have been very helpful along the way. #### Cons Really don’t have any. Problems we have encountered have been our own mistakes. Would like to be able to individual set partial payments on accounts instead of having to set it for everyone to take full payment due or none #### Vendor response Thank you for trusting us and giving us the opportunity to improve your business operations! Replied March 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/property/ccstorage-profile/reviews/?page=2) --- CCStorage Reviews, Pros and Cons - 2026 Software Advice