All CCStorage Reviews
1-17 of 17 Reviews
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Joe
Verified reviewer
Automotive, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great service
Awesome business model, way easy to use.
CONSI really didn't not like anything......
Keith
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent self-storage management software solution
The team at CCStorage was very helpful in assisting with the setup and answering any questions that came up. I would definitely recommend giving them a try, especially if you have nothing in place other than manually doing everything on paper or keeping track through excel.
PROSI thought the initial setup of the account was very easy. I also like the pricing ($0) for using their solution. The only cost is for the storage unit customers ACH or credit payments. This cost can be covered by the owner or passed along to the customer. It's an easy solution to keep track of the status of the units along with customer information and payments, delinquencies and also all related paperwork (leases, etc). I had been keeping track of everything through excel, but keeping track and following up with payments and delinquencies was really time consuming. The ability to have my customers pay online and have the software send invoices, automatically add late fees, send reminders, etc is really going to help simplify things on my end.
CONSAs of right now, I can't really think of any cons. I'm sure as I spend more time using CCStorage, there may be some features I think of that are not currently active that could be added to the software.
Reason for choosing CCStorage
I decided to try CCStorage due to the pricing structure. Being a smaller facility, I didn't want to commit to something with an upfront cost or costly monthly fee.
Wade
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Dewitt self storage
New user but very happy so far. Great customer service
PROSThe easy of use and timely deposits of income
CONSwould like to see more one click access to tenant account info
JAMI
Recreational Facilities and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Satisfied Storage Customer
Customer service is Great! They return my calls, solve my problems and explain how to use the software. I would recommend CCStorage to all small storage companies!
PROSIt was a fairly easy transition from our old software. Software is easy to use. No setup costs or monthly fees. Easy to manage daily / monthly transactions.
CONSWould like a Simple monthly income report. And the ability to Add photos to a customer page.
Reason for choosing CCStorage
Price, Simple program to use and Great customer service!
Reasons for switching to CCStorage
The company was Sold to a Corporation... Too many changes since! They started charging High fees, both monthly and per transaction. I always felt like I needed to track each payment because i didn't have the confidence it was consistent.
Deb
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product for a self storage facility
Overall we are very happy with the system and all.
PROSWe like the convenience it provides for our tenants. Love the invoicing
CONSWe don't dislike anything, but the initial transferring systems was the most difficult task.
Reasons for switching to CCStorage
We were looking for the most convenient option for us and our costumers.
Tabitha
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Easiest way to do business!
From the low cost, to the support of the CCStorage team, I’ve had a great experience. I wish I would have known of CCStorage earlier.
PROSThe software allows the customer to manage their own account. The auto pay option is another feature that makes business easier
CONSI personally use my phone to manage my account 90% of the time. I wish there was an app or the website was more mobile friendly
Reason for choosing CCStorage
Cost was at the top of my list. When you find it, you try it.
Reasons for switching to CCStorage
The cost of this service was far less than my previous provider
Sergio
Warehousing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
The feature we need, but robust for large facilities
the experience has been great, they have been by our side during the transition the whole time. Any questions about the system or the best practice for 'weird' situations have been answered within 4 business hours.
PROSWith its seamless integration of invoicing, credit card payments, and customer tracking, managing business finances has never been easier. This is what we needed and this is what they delivered. The system also allows for multi locations, entry codes and other features that large facilities may use. For a Mom and Pop shop, this is perfect!
CONSthe biggest hurdle was getting the information from our pen and paper ledges to a digital format. CCStorage assisted with that as well taking our scans of our ledgers and helping with the conversion.
Reason for choosing CCStorage
When we were choosing an accounting system, CCStorage was the only one to schedule a call to answer any questions and give us a demo how the system worked. this made us feel completely comfortable that we were making the right decision!
Rayce
Commercial Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent software
This platform has been a huge help in organizing and managing my storage facility.
PROSThe website is very intuitive and easy to use.
CONSAt this time I can’t think of anything I haven’t liked.
Christina
Warehousing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Ease of Use
Their product for Self Storage is easy to use and has had good reviews from our renters as well. The staff has been extremely helpful friendly and helpful!
CONSI would like to see some more accounting options such as the ability to input expenses as well as income.
Brent
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great software
Great experience, fast client support, very responsive.
PROSAffordable, great for managing clients, fast customer support.
CONSFew minor glitches, nothing major, resolved, good customer support
Reason for choosing CCStorage
Cost, ease of use, customer support, features
Thomas
Warehousing, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Helping others
Fantastic and very glad we found them!!
PROSEasy to use Pay online Customer can use easily
CONSI would like to be able to set the map page as main page. I use it mostly
Kayla
Commercial Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great software!
CC Storage has been great to work with from the start. They truly care about their customers and take great pride in what they do. They’ve created a platform that takes all the guess work out. They provide you peace of mind knowing that all functions of your business can be controlled within their software.
PROSThe portal is a one stop shop for owners. The staff at CC storage are top notch, and are always trying to develop the software to meet and exceed your needs.
CONSNothing. They’re wonderful! They go above and beyond to ensure you have a great experience.
Stephanie
Executive Office, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Extremely Happy
We are extremely satisfied with how eager the team is to help us when we first started using the program. Very helpful and very patient with us as we learned. THANK YOU.
CONSI really do not have anything bad to say abt CC Storage. So far everything is great. The only small issue was not being able to do invoices on the platform but i figured out how to get around it.
Mark
Warehousing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Owner Review
Easy to use. Price is the best on the market
CONSI have had no regrets using CC Storage.
Matt
Commercial Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
CCStorage for the Win
Overall experience has been great. Anytime I had a question the support team gets back to me within a few hours.
PROSCCStorage costs me zero dollars. For my 3700 sqft site it cost me nothing to run the software and all of the fees are pushed to the tenant.
CONSI wish there were customizable templates to email to tenants. In talking with support, this function is in the works so I am looking forward to it.
john
Facilities Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
great service!!
[sensitive content hidden] are there to help when you have an issue or need guidance on the program
CONSI haven't found anything too dislike in 5 months of service!
Richard
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
We have been very pleased with our experience at cc storage
Customer service is five star. We have been very satisfied. We get a response every time we need something.
CONSNothing so far. We have only been using it for a couple of months. Just getting through the learning process of it.