My overall experience with Northspyre has been extremely positive. The customer service has been incredible and I don't think that there has ever been a question or a request that has not been accommodated. Not only are all questions answered but the turnaround time is remarkable and very much appreciated. We have worked with a few reps during our time with Northspyre and all of them have been extremely helpful which I think is a tribute to the company and service as a whole.

Northspyre has allowed our team to streamline our development process and procedures. It is hard to think back to just a few years ago when we tracked everything manually in excel and had the added stress of remembering why. Our team often felt uncertain about making budget reallocations and would just hope things would work as planned at the end of the project. Northsypre has geniously allowed us to see the entire picture at once making us much more confident in any changes or adjustments made. As a very hands on user, my favorite part about Northspyre is that everything is traceable at the click of a button.

Overall I have always had a very positive experience while using Northspyre but if there was one thing that I struggle with I would say it is Report Builder feature. I sometimes find it difficult to use and find myself using the trial and error method to find what I need. I think that this feature would be more user friendly if it used the check mark/filtering method, similar to other sections on Northsypre.

It has been fantastic! The team is wonderful and our business partner is highly skilled and great to work with.

The visual analytics and the key components included connect most of the dots.

The standalone functionality. Manual work is still required for many of the accounting features. However, the team is working to improve that.

I have a limited exposure to Northpyre and I don't really like it, since it creates more work than reducing it.

The product is easy to use, once you get familiar with it.

I have a hard time using the product, since it has mixed several contracts together, so I need to try to separate them and sometimes it is hard to figure out the true remaining balances for each contract.

paper pushing/manual data entry

Invoice recognition and code recognition

No email alerts that invoices are ready to approve

This can be used for various departments within an organization. From Finance, development to accounting we have found that the information is instrumental to the success and knowledge across our company. Their team is timely with their responses to questions or issues, problems are solved as quickly as possible and we appreciate the openness and desire to date or make adjustments to the software based on client needs.

Budget tracking was something we were lacking on multiple levels, however with Northspyre we have been able to easily keep track of numerous projects at once, with accuracy. However you will only get out of the system what you put in. So as long as you are inputting accurate information the system will do the rest. I have learned not only the Northspyre system in the last year, but the system has been instrumental in my personal growth and understanding of project budgets as a whole. I would definitely recommend this tool for its budget tracking alone.

There are some features that it either lacks (as of now), but the organization has been open to suggestions and ideas on how to make the system work better for their customers. One key issue that we have run into is swapping out documents. The process can be a little cumbersome and we have worked with Northspyre to make it a little smoother and again, they are helpful in listening and helping their customers get the most out of the system.

Overall I am beyond pleased with Northspyre.

I appreciate the simplicity of Northspyre. It has so many useful functions/features and yet does not overcomplicate anything. The most useful tool hands down has to be the ACR. It is so customizable and flags anytime you are trending over budget.

My least favorite function is cash flows. I understand that this is a new feature so there will be bugs and adjustments that need to be made. I must mention how amazing the customer service team has been through all the headaches. The amount of workarounds they did to accommodate our request is unmatched!

very pleasant experience...great customer service and open to feedback

solves many of the needs for development cost control...not accounting or construction software adapted to the development industry

not easily modified to show the data that I want to see (if the data is different from the pre-formatted software) would like for the software to account for NOI or value creation and disposition to show a complete financial picture, not just development spend

I love that it allows for a quick review of financial data with backup available at the click of a button. Tracking risk is clean and visible from the dashboard, allowing you to focus on high-risk areas immediately. The reporting is fantastic for our Investor Relations team and has allowed me to delegate more and focus on high-level tasks.

After seeing the product roadmap, all of the items that I would like to see in software like this are on the way. The product continues to get better as we use it and I am excited to see our business grow with Northspyre.

Northspyre provides you with the sandbox that every project manager and accountant needs and deserves. The software development team works with you to understand how they can best collaborate with your business and the integration process is virtually seamless. In my 17 years of experience, I've never had a better customer service experience. Our project liaison is highly responsive and collaborative and the software works exactly as it was marketed.

Northspyre integrates really well with our accounting system (Yardi) through its existing API. The software is heavily automated which allows us to focus on the project and create workflows and processes that create confidence and efficiency.

We would like for there to be an audit trail of the approval process so that it can be shared with auditors when requested. We believe this is currently being worked on. Most of our ideas are currently "in construction" which proves that the Northspyre team understands what's important to us.

This has been a gamechanger for our company. It has allowed us to expand and gives us the capacity to continue to scale. It has streamlined the approval process for our project invoices and allowed for clean and consistent tracking of project budgets and expenses.

Northspyre makes data processing efficient and effective. It eliminates all the messy manual work that companies can get caught up in.

The lien waiver function could use some revamping because there are hiccups when trying to attach lien waivers to invoices and tracking what you need to track.

Northspyre is the first real estate development specific software adopted by our small commercial development team. It has helped to reduce the administrative burden on our team, increase the accuracy of our initial budgets and improves our ability to manage budgets during development and construction. Northspyre is easy to integrate and easy to use. Their software development team is constantly refining and developing new features, and we have not experienced issues with any of the features. The draw request feature has been the most useful so far, but we are still learning how to optimize the many other features Northspyre provides.

No Cons for us so far in year 1. We look forward to continuing to grow with Northspyre.

Customer Service - they go over and beyond and are alweays here to field any questions I might have

Some of the functions like draw request has slower lag time, not a big deal but maybe something that can be addressed

It's a relatively easy software to navigate and user friendly. I like that it's web based and users can log in from anywhere.

It would be nice to have a feature where i could upload all of our system vendors with our vendor codes and same for GL accounts and have it applied to all projects across the portfolio. I find it time consuming and frustrating at times when i go to upload a payable batch to our accounting software and find that the vendor codes and category (gl) codes are missing from the file and i have to go back to Northspyre and update them by project.

The overall experience has been positive and I would recommend NS to other commercial RE developers

The software is an excellent budget management tool for any real estate developer. It is an excellent tool to manage the draw process, track project budgets, and manage performance

While it is user friendly, it does take a little bit to get used to its interface.

Cost accounting and tracking to keep us on track with expenses and bring attention to expenses that exceed or are close to exceeding expected amounts. Very much like the assembling of an internal library of historic costs and expenses. Extremely helpful for maintaining an accurate global view of expenses and commitments.

A more automated interaction with our accounting software would be helpful so that we are not adding work for our accounting team when integrating this software into our workflow.

Highly organized and user friendly platform. The platform provides quality information that allows us to make critical decision at every phase of the project.

Payment processing on the platform could use a little more work for ease of use.

Great! Customer service helps with the hang-ups / learning curve of finding where reports or discrepancies lie.

Customer service is excellent. The features are there, and the team is there to help guide you to where you want to be!

I would like to click on an amount and be able to drill-down from there, vs. going to "invoice" or "vendor" - sometimes the options appear "grayed-out," when they are actually functioning and incredibly helpful links.

Great software for tracking development and construction project costs.

There is no financial reporting capabilities integrated into the software.

Our development team likes the ease of putting together draw packages. They also enjoy that Northspyre's team assists in coding and breaking out the GC invoices.

This is probably a question more for the development team. I typically just run reports and export to bill.com which I've had no major issues with.

good product, good customer service - still needs work on additional features.

I like having all financial data in one place & ease of running reports / uploading.

The software is missing a few features that would make it much more valuable - i.e. detailed cost analytics beyond just high level line items (more detailed). also had issues when trying to isolate certain jobs - was told it was a feature already being worked on.

Northsypre has been a great addition to our company and has helped streamline our operations.

The budget tracking along with the invoice, contract, and COI tracking is excellent. The system is intuitive to use and generates helpful data and graphs. The reporting is robust.

The Northspyre team has been very receptive to our feedback and is continually adding new features and making improvements.

I would say I like everything about the software , easy to use, gives detailed information about where the project is heading with just one simple click, save time when it comes to doing the Bank draw. I would this software need no modification , it is the perfect app for any project.

I don't think of anything which I don't like about this software.

I am satisfied with Northspyre and impressed with the services available with this software.

Customer service is outstanding. Plus I like the overall visibility of projects.

I find it difficult to use until customer services helps. Then I find it very imformative.

Overall visibility into the accounting processes

I appreciate the cost inbox, and the cash flow features the most

Would love to see a better accounts payable process

User friendly and tailored to RE Developers

Pricing, scale needs to be adjusted to better suit smaller projects