All Quicken Reviews
1-25 of 408 Reviews
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Harlan
Medical Practice, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2021
Quicken works for a smaller office or business
Daniel
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
stay up to date quickly with quicken
We first started using this back in 2003. we have used the different versions over time as they upgrade. It is great because our account is well versed in the program, and therefore it saves us time and money to do the year-end reports.
PROSThis program is very versatile. Our account appreciates the account version that we can send him to do our year ends or PPP. It saves from manually recording checks into the register, allows us to split receipts, and split how we pay. the program is easy to use, and our bookkeeper can find online help or customer service help quickly and accurately. This is a program that is worth the money, and you won't switch because the years build off of each other.
CONSIt takes a little time to understand how it works. You need to really pay attention to how you set your program up and enter the data to distinguish between vendors, clients, etc., overall a solid program accepted in the industry.
Kelli
Construction, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2022
Easier to learn that Quickbooks but not as many features
Works really well for keeping track of spending across multiple accounts and offers simple solutions for designating expenses.
PROSI was able to easily import out multiple business accounts into Quicken, something I was not able to do with Quickbooks. Updating accounts is quick and easy too. I like the simple flagging option that allows me to mark a transaction for later investigation.
CONSWill not generate a simple profit and loss statement based on accounts. I understand Quicken is meant more for personal, than business use, but it would still be a nice feature to have.
Reasons for switching to Quicken
Actually just added to Quickbooks to keep track of spending in a simpler more user friendly format.
Mike
Insurance, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Is there anything out there other than Quicken?????
If I could give less than 1 star I would! I have been a huge supporter of Quicken in the past. I encouraged my kids and clients and anyone that would listen to use Quicken. Sorry! I have now gone to using my online banking bill pay through my bank which is free!
PROSThis used to be a great product! I have used it since 1993 to track my business finances and investments. It really helps at tax time.
CONSSupport is worse than non-existent. It is March 8th and I have been trying to get support since the first week in January. I was on the phone with a rep for 2 hours trying to get bill pay to work. I was told to hang on I need to ask my manager about that and then hung up on. I tried chatting and was told that you cannot use chat for online bill pay. Called the support number and was told that there is a special number for online bill pay. I called that number and was told by the rep that I needed to go to quickenbillpay.com but he would stay on the line and would call me back if I got disconnected. That was a week ago. Still havent gotten at call. Went through the insutructions on the quickenbillpay.com website to set up a new account and it indicated it would take 2 -3 days to set up an account and I would receive 2 transactions on my bank statement from them. Check my statement and then come back and enter those figures to confirm I own the account. That was 6 days ago and still no transactions. Yesterday I received an email that I must send in 1. My drivers License. 2. My Social Security Card. 3. my most recent utility bill from water, gas, or electric company only. 4. A voided check from each account I want to use. Sounds like an internet scam to me. I called quicken and explained I wasn't comfortable sending all of this over the internet and by the way I have been paying for your services for 25 years and now you want all of this info. Their response is quicken was sold and that they are a new company and they have to have the info or no bill pay services! No wonder they bill pay services are now included in the Premier package. No one can use it! The bad part is I have all of my payments for cars, houses, utilities, credit cards set up for auto pay using quicken bill pay. Now I have to find another way to get them paid because it has taken 2 months and I still am not set up for bill pay. By the way they don't tell you this is what happens when you download Quicken 2018. Beware!
Michael
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed August 2023
Why can't we sync between computers?
You can't sync
PROSQuicken is easy to use and updating from a previous version went well.
CONSIt drives me crazy that you can't sync information between computers. I'm no expert, but I can't see why you can't have information from the Quicken cloud update information on the computer.I use Quicken at work and at home. If I could just sync information that I added at home to my work computer and vice versa, it would be perfect.I don't know why this feature can't be added.
Joseph
Entertainment, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Can get it done
Generally, a well-maintained piece of software, though from time to time features break and sometimes it takes a while for the bugs to get addressed.
PROSQuicken is better suited for personal use, but we have been using it for our company for over a decade and it does what we need.
CONSPayroll options are expensive, and not all the options are available.
Reason for choosing Quicken
Less expensive
Aryana
Consumer Services, 1 employee
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2020
quicken is inexpensive but has errors
I liked the price and the short learning curve to get up and running. I liked the flexible reporting available. There was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.
PROSI liked the price and the short learning curve to get up and running. I liked the flexible reporting available.
CONSThere was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.
Reasons for switching to Quicken
The lack of importing made it really hard to work with Quicken. I also liked that Kashoo is cloud-based and their customer service is awesome.
PAUL
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Using Quicken Since Its Inception
I have been using Quicken since it was running on MS-DOS - a long time. This software has always met my financial record keeping needs.
PROSRelatively easy to set up accounts, enter data and create reports
CONSWould like to be able to make a direct connection to my bank for bill paying - i.e. Enter a bill payment into Quicken and have Quicken directly tell my bank to initiate a payment to a vendor without having to go to my bank's web site to enter and initiate a payment.
John
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Quicken - the best program for tracking expenses
Quicken is quirky, often frustrating, but there is nothing else I know of that can track finances comprehensively.
PROSIt allows tracking of bank accounts, credit cards, and investments. No other program that I know of can do everything Quicken can.
CONSQuicken can be frustrating. It doesn't allow pasting into Register fields and it does not conform to many Windows conventions.
Reasons for switching to Quicken
As I recall, the publisher of the other program discontinued it.
Ricky
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Powerful accounting software
It is a powerful accounting tool that can provide a visual overview of different accounts.
CONSWe need to reconcile frequently; otherwise, we will make mistakes easily.
Mahlon
Food & Beverages, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed October 2023
This is a great software for basic accounting
We use this for accounting for our small private school. It works well but in this situation since we don't make invoices and need the features that Quickbooks offers.
PROSIt is a very basic easy to use software.
CONSIt works great for basic use but lacks many features of Quickbooks if you need them
James
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Lack of availability for Mac
I cannot say more than I already have. I’ve had to save information on my Mac and then pick it up on my PC just to send an invoice. This is inconvenient. It takes time that could be better off spend doing other things. Please, Quicken, bring Home and Business to Mac. Also, allow the ability to edit previous entries. I’ve noticed issues in the past that could have been easily fixed with an edit button, but you cannot. This should be fixed. As the leader in accounting software, it should have more features available than it does.
PROSQuicken seems to be the go-to accounting software in the industry, so naturally we went with it. We were very happy with Quicken, as it is easy to teach to our new employees. I also really like the seamlessness of the program between a Mac and a PC. My laptop is a Mac while my home computer is a PC, and I find that the program itself is very similar on both platforms, and thus very easy to use. However, we initially intended to purchase Quicken for Home and Business, but it is not available for Mac, so we had to take a step back and purchase Quicken Premier. This was more than slightly annoying, but we managed to make it work.
CONSThe lack of availability of Home and Business for Mac is a big con for me. The Home and Business program allows for custom invoices, which would look really good for our small business. We also wanted the ability to track our profit and loss, so we purchased it for my home computer. We can still send out the custom invoices on our PCs, but it would be a lot easier if it were available for Mac. Hopefully, there will be an option to purchase Home and Business in the future for Mac.
Patrick
Nanotechnology, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2021
Buyers Beware of Bullying (Extortion?) Tactics After You Buy
Very unfriendly customer support personnel who don't want to help problem solve
PROSThe software failed in its functionality on several fronts
CONSAfter the product failed to download my transactions properly from my broker, I chose not to renew my subscription. Shortly before the expiration date of my subscription, two huge "reminder banners" appeared on my screen blocking nearly a quarter of the computer screen. Neither banner contained a "dismiss" or "X-out" button, only a button saying "RENEW". Because the banners block the screen, several more keystrokes are required during every transaction to complete them. When the banners failed to disappear, I called to ask how to remove them. After talking to two supervisors, [SENSITIVE CONTENT] , both were abrupt and unhelpful, stating there was no way to remove the banners without paying the subscription price. I was told that the original subscription agreement warned of some "loss of functionality" upon non-renewal, but there is nothing more specific mentioned to give potential buyers an idea of Intuit's penalty tactics if you choose not to renew the subscription because of product failures. Let this review serve as a warning that once you subscribe, you are locked in for life. Caveat Emptor - Buyer Beware!
Tim
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2018
Potential as a great product that suffers from poor quality
Quicken for Business has no real peers on the market. There are certainly much better SMB accounting packages, there are better investment packages and better rental property packages, but Quicken appears to be the only one that consolidates all these functions into one. This used to be a quality package with minor bugs. Since being spun off, the management has successfully converted this from a typical "license and download" software to an annual subscription service, meaning you have to continually pay to be able to use the software. They also appear to have changed something in the QA process, as it has become more common for updates to fix one thing and break two more. Still, the basis is there for this to be a great product if they can ever solve the bad development issues.
PROSFor a small business or and individual with rental properties, this product has a full set of features that, if working properly, could really help. Interface is easy to use. Most banking and investment services can be accessed to easily download and reconcile accounts.
CONSVery, very buggy. Some features just seem to automatically cause the system to crash. It seems way too often that the data file becomes corrupted. Recently changed to a subscription model, so you can't really keep a stable release.
Greg
1 employee
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2019
Online BillPay is not functional
If they resolve the BillPay problem, or if you confirm your bank will accept payment from Quicken through their DirectConnect feature, then the subscription/2019 version should be similar or slightly better than earlier versions. If you need BillPay, DO NOT UPGRADE Quicken until you can confirm they have patched their software to correct this apparent bug.
PROSSubscription/2019 version is similar to older versions. Tracks funds easily. Intuitive money management. Allows download/sync with checking, savings, credit card, and investment accounts. Subscription model is expensive, but will be offset by no longer having to pay monthly charges for BillPay.
CONSRequires "upgrade" to 2019 version. Requires deletion of old BillPay account and manual re-entry of all payee and account info during upgrade. As of 2/9/19 BillPay is not functional. Have been waiting since 1/6/19 for account activation, so can still not pay bills through quicken using the subscription version I am paying for. Many other customers with same complaint. Support says still trying to resolve similar tickets from customers from December 2018.
MARK
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Great financial tool! I would be lost without it!
I love this tool and use it daily to track all of my finances. i would be lost without it!
PROSI love how quicken puts all of your financial companies all in one view. The biggest reason i switched from Yodlee was the fact you could add recurring future dated transactions. Many financial tracking tools do not have this. This was a make or break feature for me, as I like to see exactly how much money i will have in the bank in 30,60, 90 etc.. days in the future. Quicken does this, and does it wonderfully!
CONSThe only con I can think of is there are too many features. I am by no means a power user, and just use the basic transaction features. I do not use any of the budgeting tools or other such things, but I am sure they are very useful to others. It would be nice to see a simple mode that turned off many of those features if you are not using them
Reasons for switching to Quicken
i could not do future data transactions anymore
David
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed March 2019
A Product Whose Time Has Passed
Quicken for more than a decade has been "the" standard for personal financial management and I used it for many years to track my families spending habits, transactions, retirement and more. It's "the" gold standard for anyone looking to track their financial health.
CONSMultiple online products, including Mint which is also owned by Intuit that makes Quicken, covers 90% of the features/functions that you would normally run on your computer. For those that don't want to trust their information to such web/cloud services then Quicken still remains a viable option. However, in recent years Quicken has begun to scale back on services like Bill Pay as banks and other online services take over. I don't think Quicken is going away any time soon, but it's very clear that it's time has passed and it's only a matter of time until Intuit makes the decision to retire the software.
Doug
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2020
have to hold your nose to deal with thieving Intuit (maker of quicken)
it sucks; see the cons.
PROSworks most of the time but not always as upgrades have frequently broke my configured reports
CONSthey changed to a subscription service a couple years ago and force you to pay every year when I (and millions of other users) were perfectly content with the software that we already paid them for. While I hated that they were extorting a fee from me I almost got taken by them again when I went to downgrade my service to the lowest level. Their order form online starts the subscription the day you do the downgrade rather than starting it after my existing, already paid, subscription ends (which results in them stealing another month of fees from me). I hate them but as my title suggests; I put up with them because there is no other product that does what it does as well.
Randy
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Quicken is Best Desktop based Home financial software
I have used Quicken for portfolio and asset management for over 20 years. The software has improved with new technology and returns excellent value.
PROSIts able to link to and download complicated financial transactions, maintain their values, shares owned from most major institutions. It links to your accounts with most major bank and credit card companies. It also allows non-online assets ans liabilities to be tracked. Their reporting shows net worth statements, cash flow statement and other reports suitable to track a large and complex portfolio of assets.
CONSLinks to some institutions can be damaged due to changing security needs. Their support in improving those links is excellent.
Reason for choosing Quicken
Quicken provides far better value than Excel, paper docs or Mint.
Joseph
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2018
Good bang for the buck for basic accounting
Smaller businesses with less than 30 rentals, should be able to use this software and compensate for te deficiencies with desktop software like excel. This would be a very cost effective way of having computerized check register and reporting while minimizing software costs.
PROSIntegration with almost every bank to download transactions automatically makes me confident that we will not miss any transaction and keeps me updated on our balances on a daily basis. Categories and Tags are very powerful and flexible tools that allow you to custom configure how you use the software and define your reporting requirements.
CONSOther than a good transaction register (with categories & Tags) , the program lacks many needed features for managing a rental business. The rental aspect is almost non-existaent.
Donna
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed September 2022
Quicken is Easy
Print checks, reconciling bank accounts
PROSVery easy to use and train new employees on its use.
CONSAll the different upgrades and customer support.
Reason for choosing Quicken
Did not need software that detailed
Jason
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
Mostly good/ some annoyances
Links your bank account. Does recurring invoices Can file your taxes Payroll Can set up automatic payment for customers.
CONSCan link two recurring invoices for a customer. Ex. The regular monthly invoice then when the semi annual invoice needs to be billed it doesn’t link so I have to print two invoices. Also, when I print all the invoices it doesn’t print each person’s invoice right after the other. So I end up searching for that second invoice. It’s a mess. It sounds so confusing to read what I wrote. But basically sometimes I end up sending two separate envelopes on the same month for one customer because when it needs to be printed it doesn’t organize then invoices per customer.
Ali
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2021
Updates have bugs
Until a couple of years ago when the company was sold, all was fine, after they keep sending updates and they have bugs and I cannot used the software. Their customer service, never pick up and wasted hours of my time trying to fix. SO, if your time has no value, then this software is good but if you are effected by downtime, do not but this software.
PROSUsed to like it when there no bugs in updates
CONSthe forced updates have bugs. I had to let the update done this morning before I use it. After update, I cannot print checks. it goes in a look back to printing checks. Have spent many hours trying to reach customer service but no one picks up.
Reason for choosing Quicken
Ease of use and no bugs but now it has bugs with updates
Bill
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
There is no better Financial Manager
I've been using Quicken for over 20 years and have a file with that much information. Because Quicken offers various ways to categorize data, I'm able to get very accurate information on my spending. The ability to interact with online banking is very good. While it has some modernizing to do, Quicken is hands down the best financial manager out there.
PROSThe company really cares about users. It is as detailed as you want to be. Can manage data in various ways for you to know exactly how you're spending your money. You can store PDF bills and documents in your accounts.
CONSDoesn't work well with touch. It's coming along but not there yet. There are a couple undocumented "features" which can really screw up your data.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2019
Subscrption Only - Goodbuy Quicken
Basic checkbook maintenance is good. All the "whistles and bells" added are not worth the cost.
PROSEasy to use
CONSUsed Quicken for 20 years for only Checkbook management - latest versions REQUIRES an annual payment for services not used. Per Quicken Support - while the software is usable without renewing, you cannot remove the full side banner (top to bottom screen) and banner on the top that insists you renew, renew, renew. This is so irritating I switched software. If you are looking for a simple tool to just manage your checkbook QUICKEN is NOT it.
Reasons for switching to Quicken
The renewal banners are obtrusive and really irritating.