--- title: "Rentler Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rentler. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rentler is a good fit for you!" source_url: "https://www.softwareadvice.com/property/rentler-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Rentler](https://www.softwareadvice.com/property/rentler-profile/) / Rentler Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/rentler-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/rentler-profile/alternatives/) # Rentler User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 45 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 39 reviews (87%) - 4 stars: 5 reviews (11%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Rentler customer reviews Showing reviews 1-25 of 45 (page 1). ### Great Tool for Advertising Locally - Overall rating: 4/5 - Reviewer: Tawni W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rentler does bring us qualified traffic. Different seasons and different locations it will change on how they perform but I can always count our rep to help me come up with a solution to improve our traffic or ad dialogue when there is a dip in traffic numbers or our occupancy. I truly think of Rentler as a marketing partner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's an easy platform to utilize, they are updating and improving their systems all the time. Open to suggestions. Always available to answer any questions, you get a real live person who is attentive to your specific needs. I also like that they are flexible with their packaging, you can edit and change out your text and photos on as needed basis by yourself. #### Cons It's more of a classified ad than an internet listing, which isn't necessarily a negative but at the same time I would like my ad to be more interactive with the end user these days then just a photo scroll even though they have capability to host a video it would be great if their listings were a bit more tech savvy and floor plans could be 3D or interactive and I would like to see a better a tool for area listings, featured ads and specific drill down items requested by the end user to stick out better. --- ### Perfect for a non professional landlord - Overall rating: 5/5 - Reviewer: Eric M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Doing credit and background checks has solved a lot of problems with poor renters. I also use the ACH feature to collect rent and make that a requirement for my tenants. I hated hassling people to pay their rent. I also like the fact that Rentler tells me when a lease is coming up for renewal. I can then re-list or hit up the tenants automatically to see what their plan is. Rentler stores all of my photos and information so that I don't have to re-input everything. And of course, you can't beat the price for all of the great features and functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I only have two properties that I own and rent. I was tired of paying high property management fees and needed something to manage my properties. Rentler is very easy to use and intuitive for someone that isn't a full time landlord. I set up both my properties in minutes and then use their tools for everything from listing to collecting rent. #### Cons I would like to see an app for my phone. --- ### Functionality - Overall rating: 3/5 - Reviewer: Cody M. - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I enjoy most of the features that the program offers, but I just wish that I could find a program to streamline all of my necessities. #### Cons I wish it could streamline my entire process of work along with giving me up to date statistics. --- ### Fabulous Landlord and Tenant Platform! - Overall rating: 5/5 - Reviewer: David E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have love the ability to track all my rental payments and list my properties for rent quickly. The ability to accept applications and run background checks has been phenomenal! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how intuitive the website is. The ability to receive maintenance requests via the software has given me peace of mind. #### Cons The ability to get the payment history for each individual tenant per property/room. --- ### Fantastic - Overall rating: 5/5 - Reviewer: Aaron P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered It has been great. It has made being a part-time land lord easy for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is an all in one property management software. It allows me to manage my renters find renters and do payments all in one. Makes my life easy. #### Cons It was hard for me to figure out how the different parts such as lease, listings, applications all work together. --- ### Great Management Tool - Overall rating: 5/5 - Reviewer: Spencer T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Awesome team with a great product. I’ve worked with the sales, customer support and development teams and they are all great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the easy to use resident applications, payments and screening. They also have a great support team which has helped me with a few resident related issues over the last few years. I also like the payment history function for tracking history with each of my tenants payments. #### Cons It would be nice to have a resident ledger, everything that they offer currently is great so this would just be a new tool to add to their offering. --- ### A Perfect Fit For Small Landlords - Overall rating: 5/5 - Reviewer: Jordan B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. "With Rentler Landlord I am able to be hands-off and let the payments come in each month with little to no interaction. That is the greatest benefit of the system. When it does come time to turn over a vacant unit, everything I need to do from beginning to end is provided by Rentler and in short order that unit is filled again. Support is quick and responsive and any issues or questions are taken care of immediately. It is the small landlord's toolkit for success and has everything I need in one simple-to-use system. " #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Intuitive and easy to use -Simple setup and listing process -Integrated with KSL -Easily track applicants online -Makes collecting rental payments easy and hassle-free #### Cons -They should be integrated with more internet listing services for greater exposure to potential residents -***Need integrated lease forms*** -Add ability to track and manage maintenance requests --- ### Our experience with Rentler - Overall rating: 5/5 - Reviewer: Gregory H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Rentler has met out advertising needs and accounts receivable needs. We love their business model and system. I have personally met their staff and company President. They have given personal customization to meet our unique needs. Overall I give them five stars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support has been amazing. We use this system for advertising and also to collect rent through this system. Whenever we call for support they are there to help. Also, locally they use the KSL advertising system. We have received a good response in placing ads. Also, as we set up the payment system, we have had no issues, and our tenants love the system. I like the format of the software where you can customize each advertisement #### Cons We tend to get more local advertising traffic from this sight than national, but local traffic has met our needs. --- ### Rentler Landlord is great for the small landlords of the world - Overall rating: 5/5 - Reviewer: Travis B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I own a rental in South Jordan and screened my applicants through it. It was quick and painless. The renters were able to get through it easily and even though they don't use it to pay rent, they have the ability which is awesome. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Amazingly works well for both small landlords. Fairly easy to work with, even with all the updates constantly improving! #### Cons Love the value, nothing to unlike about it. --- ### The best tool for keeping my rental properties booked - Overall rating: 5/5 - Reviewer: Brendon R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Rentler has been positive. It is by far my favorite of the "Landlord" Softwares that I've tested. It is very customizable which I find to be very helpful when listing my properties. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it is easy to create listings and keep my properties organized. When one of my tenants moves out, it is easy to repost the apartment back on Rentler and respond to inquiries using the app. #### Cons The software itself is great. I'd like for there to be a separate app that caters to the Landlord portion of Rentler. --- ### Rentler has it all... - Overall rating: 5/5 - Reviewer: Maria M. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Rentler has it all. I wish all the tools provided in our Industry were this effective! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything! They listen to their subscribers, and give us what we need! Customer Service is amazing. #### Cons Absolutely nothing! This tool is simple to use, and the comprehensive data provided has proven to help me be effective at doing my job! --- ### Best advertising avenue we use! - Overall rating: 5/5 - Reviewer: Toni N. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We get most of our tenant leads from this site #### Cons Sometimes it's hard to find my ads when I go to my landlord page. It mixes the ads in with all of my properties. --- ### Rentler allows landlords to leave their troubles at the door - Overall rating: 5/5 - Reviewer: Trent H. - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good experience. I was unsure of exactly how to manage two rental properties on my own and Rentler has made the process and experience very easy and straightforward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how streamlined and easy the software makes setting up and listing a new property. Straight forward and intuitive. I especially like the ability to do background checks and verify credit of potential tenants. #### Cons I find the fees and cost setups to be a bit hard to understand. I would prefer that Rentler take the credit card service fee out of my account as a second transaction rather than from the bottom line of the actual rent received. --- ### Pleased - Overall rating: 5/5 - Reviewer: Richard W. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Excellent, I am always able to get help and Rentler has been very successful in teaching us how to optimize this software and service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has made our rent collections must more efficient. #### Cons Sometimes live chat is unavailable, I need to email or call in and leave a message. Live chat is more effective. --- ### Great to work with - Overall rating: 5/5 - Reviewer: curtis c. - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Increasing occupancy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. Easy to navigate through and to update. #### Cons Needing to duplicate certain efforts with regard to promoting ads. --- ### Rentler Deposit's Fund Into My Bank Account The Quickest (as fast or maybe a day later than Venmo) - Overall rating: 4/5 - Reviewer: David L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The speed at which rent would be deposited into my bank account after the resident paid. I looked into Cozy which I also really liked (modern look to the ease of use) and it was completely free for rent payments BUT rent took FOREVER to be deposited. It averaged 5 business days which if you added a weekend it was nearly 8-10 days with holidays. If residents paid the latest possible on the 5th and it wasn't deposited until the 12th, that means I would have already had to pay all my mortgages on the 10th which I can float those couple days but I would rather not float 6 mortgage payments if I don't have too. I decided with Rentler becuase they said 2-3 business days and it's actually almost always been 2 business days and I think I've even seen less 48 hours. I used to have to payd 1.95 per transaction but they have since changed it to be free and the speed of deposits hasn't changed. Before facebook marketplace all of my rental leads were coming from Rentler anyway so it was easy to use just one platform for listing, taking applications, doing credit reports & background checks, collecting rent, taking maintenance requests. I manage 13 units of my own and I have every single resident payd using Rentler. And I love it. I also have all applications, credit & background checks submitted through Rentler. And majority of the maintenance requests are also submitted through rentler. It's a no-brainer if you are self-managing your own rentals. #### Cons It does accept partial payments (but every free software I looked at did). I can't customize the application. For example there are some question I would rather not have on the application that I can't get rid of such as "Do you have legal right to be in the US?" and "Have you or someone in your family member served in the military?" Those questions do not impact my screening criteria. I wish there was a document saving/sharing feature. When I set up a new lease it would be awesome if I could attach of digital copy of the signed rental contract that the resident can also ask. --- ### Very important tool for finding tenets - Overall rating: 5/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love rentler! Makes finding tenets easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Tents application and credit, background and eviction check is crucial. I can have possible tenets fill out an online application and I can accept it online. It’s so easy! #### Cons It’s a little confusing at first. Possible tenets don’t want to pay the 39$ fee until they understand it’s good for a month and they can apply to more than just my place. I’m not sure that’s stayed up front --- ### The service every Landlord needs to be successful - Overall rating: 5/5 - Reviewer: Gary E. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very positive. Honestly, I don't know how I would run my rental properties without Rentler. The main features I utilize are listings and payment processing. Rentler's process keeps things simple, safe and black-and-white for both the landlord and the renter. Everyone has access to the data they need to keep renting a snap. Additionally, what has impressed me most about Rentler is their high level of customer support. Not only have they been willing to actually talk with me over the phone (Elsewhere, how many of us love being restricted to emails or IM) but there has been a couple occasions where they have stayed late, after hours, to ensure my needs were met. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easiest answer is that they have thought of everything to make my job easier as a landlord. The software is intuitive, helpful and innovative. I appreciate that the Rentler team seeks to constantly improve their service and systems with consistent product enhancements. Plus, backing everything up is their supportive and responsive customer service team. They have coached me several times for things I have inquired about, plus topics/features that I might benefit from. I love it when they add something like, "you may want to leverage this new feature" or "have your tried that feature..." #### Cons Initially I found setting up some of the payment details to be a little confusing but I would blame that more on user inexperience. The staff walked me through a couple setups until I got the hang of it. --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we're really pleased. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. I can change vital parts of listings in seconds. The picture selection and re-order tool is easier to use than most ILS's too. #### Cons I don't much like having to pick feature days. I wish it were automated, or I wish there was one screen for all listings. --- ### Streamline Your Rental Process - Overall rating: 5/5 - Reviewer: Morgan B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Easy to learn how to use the software, long trainings not required. There is not a more simple way to post rental listings available on the internet. The outreach to the public is perfect for the rental market. With Rentler you can easily set up showings and screen applicants. #### Cons It is time consuming to list multiple properties at a single time. Beginning users of this software will need to adjust to the layout of how the rental listing should be posted. --- ### A Must for Landlords & Renters a like! 5STAR! - Overall rating: 5/5 - Reviewer: Kapil S. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a Landlord of over 100 Homes & Apts. My experience has been a five-star experience with every aspect of Rentler! Creative and practical website *easy to use *excellent customer support has made my life so much easier! Rentler has made my day to day business easier & has definitely increased my productivity tremendously! Can’t even think of doing business without Rentler. It’s FANTASTIC for both the Landlord & the Tenants! Great features too if you wanna use them! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This offer is very user-friendly and brilliantly perceptive ! #### Cons I really don’t have anything that I dislike about it. --- ### Easy to use and great customer care - Overall rating: 5/5 - Reviewer: Erik W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a very helpful tool. My rep and they have been amazing to work with. If everyone on your team is like them then you're going to do amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to navigate and update on a needed basis #### Cons I wish they had more templates so that you could save separate floorplans, and then you'd just have to click on the floorplan you want to advertise and it'd fill out the rest of the fields. Or same with the community info. --- ### Great service - Overall rating: 4/5 - Reviewer: Stacie W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate. Great reporting options available to the customer. #### Cons Doesn't tie to our lead management system. --- ### Rentler Is Awesome! - Overall rating: 5/5 - Reviewer: Shaun J. H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Rentler to pay my rent for a couple years now. I set up an auto-payment and never have to think about paying my rent, they do it for me! I also signed up to have my payments reported to Experian and that has really boosted my credit score. I would highly recommend Rentler to anyone looking for a simple way to pay their rent online and build their credit! #### Cons The service fee. Also there's not an app that has been created yet. --- ### Majestic Management Owner - Overall rating: 5/5 - Reviewer: Shereen C. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer Service is very helpful. I had to learn 3 new computer programs at the same time.....one of them was Rentler and customer service was very patient with me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that I can load leases and it lets me know when they are coming up to expiring. I like that tenants can pay online and it shows up in my email when they have paid I like the fact that customer service listens to my ideas to make the program better and then they have the techs look at my ideas. #### Cons I did not like when tenants sent over a maintenance request that it did not show their apartment number....I told customer service this and they fixed it so it now does.... ## More reviews [Next reviews](https://www.softwareadvice.com/property/rentler-profile/reviews/?page=2) --- Rentler Reviews, Pros and Cons - 2026 Software Advice