All Singu FM Reviews

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Kypros

Verified reviewer

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

THE absolut Facility Management tool

We are a Total Facility Managment Company, managing several projects in Cyprus & Greece.

PROS

The ease of use of this solution is out of this world. Also the fact that you can customise your dashboard depending on the user is also very useful. The most important feature of the software is that for each license you aquire you have multiple users.

CONS

That we didn't discover the software earlier. No cons actually.

Reason for choosing Singu FM

Mainly because of the support we found from the developers of the software.

Sharath

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Singu FM

PROS

Best part of Singu FM is it can be integrated with IoT devices plus cost effective software. Transparency is next best in line of Singu FM, Velis Real Estate Tech welcomes the Clients idea and mold the software as per their requirement.

CONS

I know they release updates on software periodically, In SIngu FM there are few places where they can improve much more. Hope they will do it upcoming months.

Reason for choosing Singu FM

Cost Effective, Much easier to use, IoT and other device can be integrated, Willingness to listen clients idea.

Krzysztof

Facilities Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Very well

PROS

The software is very easy, intuitive work environment,

CONS

The software is better prepared to service buildings and commercial space.

Reason for choosing Singu FM

The application has several additional features that make it stand out on the market, and at the same time facilitate communication and knowledge of managed installations. The possibility of accepting additional costs for helpdesk tasks. Possibility to connect a helpdesk accident to the device and consider these incident during regular reviews.

Reasons for switching to Singu FM

Easy and more transparent program operation

Ondřej

Real Estate, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Highly flexible, excellent support, intuitive

We use Singu FM for daily proactive as well as reactive maintenances, inspection, checks, sharing information, informing clients and lot more. The cross platform compatibility and quick and smooth behavior makes the system very useful tool.

PROS

Software is very flexible, there are always some solutions for processes we need to do. Support is simply excellent. Business development manager takes care for us very well and is always reachable and willing to help. It was very easy for my employees and clients to learn to use the software.

CONS

Some processes and modules still need to be better defined or some functions to be created but as long the support team is available and willing to help this doesn't hold us back.

Reasons for switching to Singu FM

More reasons

Daira

Tobacco, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Very useful tool

PROS

The application is very intuitive and easy to use. We find it extremely useful for our daily operations and it really speeds up all the processes. It is also very important that the reports and dashboard are customizable and they are a great input for our analytics.

CONS

Very useful tool and easy to use for all organization.

Tom

Commercial Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

advance user

The entire micro and macro management process has been significantly simplified and is less time consuming.

PROS

The product is easy to use, intuitive, and provides a wide level of communication

CONS

The least pleasant phase is the time of implementation and adaptation to your needs. It is worth considering some solutions that will save time in the future.

Tomasz

Logistics and Supply Chain, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Singu

PROS

Easy to use and implemantation. Scalable for deployments of individual objects as well as entire building portfolios in different countries

CONS

Practically, it is difficult to fine bigger disfunction or minus of software and cooperation with software provider.

Daniel

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

DM Project review

PROS

Scalability, opportunity to use it to manage technical devices and relations with all parties present in the office buildings.

CONS

It demands upfront amount of work to feed it with the data.

Tomasz

Facilities Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

SinguFM Review

This is a great device for processing faults reported by Tenants

PROS

That you can see costs divided to building

CONS

Changes to existing definitions of the inspection

Maciej

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

useful app

speeds up daily tasks

PROS

The layout and organization of the software is easy to use

CONS

Creating a "maintenance schedule"

yassir

Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best FM platform

we were looking for a plaform that deals with tenant complain, our technical staff support, and external maintenance company. we had two independent systems with data duplication and difficult to set KPI's. With singu FM, we were able to a have a global system where everyone can consolidate data especially maintenance companies. Now we own our data. Moreover we could have a platform that covers also the tenant management complain.

PROS

main reasons for us to choose this platform is: easy to configure multisupport ( smartphone, web ) 360° view on building equiment KPI oriented

CONS

nothing to tell. Unitel now i found that it covers our needs.

Reason for choosing Singu FM

cloud-based tenant complain management we own our data maintenance companies need to use our system and not the opposit

Reasons for switching to Singu FM

duplicate data and costs in training for each products

Waleed

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Outstanding portfolio

PROS

The software is easy to use and it tackles several areas that were not addressed in other SW. It is extremely appealing to our customers here in Egypt and we believe it will gain a good market share very soon. Account management is very professional and very responsive.

CONS

Singu FM has several positive sides, I didn’t see cons till now.

Jon

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Outstanding interface

I have been using the app for 5 months, the staff and tech is second to none, it’s costumer friendly, every question was answered and executed within minutes, I couldn’t recommend highly enough

PROS

User friendly, the interface is very easy to use.

CONS

I liked everything about it, I can’t fault it

Sumit

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2020

Great intuitive product

PROS

Very easy to use and great expansion capabilities. Love the ability to capture issues right on the floor plan.

CONS

Haven’t had any issues so far. However, change for any organization is difficult

BOUZOUAYA

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Overall review

very usefull

PROS

the interface, the fonctionnality and the access to new users

CONS

need few days to go through all fonctionality

Reason for choosing Singu FM

Reactivity of sales and technical person

Showing 1 - 15 of 15 Reviews