Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.

I dislike that I can not be logged in on multiple devices.

There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.

Over all I'm really happy with Atera it meets many of our needs and does almost all that we need it too. Also their support has been top notch.

I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.

The worst thing I would say is probably the file size limitation when moving files via Manage > File Transfer.

Remote access and recovery management are the key benefits that we have gained.

Nothing to Dislike but Lack of Linux agent is killing us.

This is the best value I have been able to find with all the RMMs, with all the features I need and many I dont, that i have been able to find at a good price point for any company size.

The alerts is a major plus and the ability to break down certain customers to folders for locations is great. The integration with Splashtop and Teamviewer is a big deal also.

I was using a home grown solution that was clunky and I didn't really have time to build out. This has what I need, and the cost is far better then other solutions.

The reporting is a bit weak. I'm used to being able to hook into the database and generate custom reports coming from Connectwise.

It is a perfect fit for application managers who need an easy to use, affordable tool to support a large or small flock of systems and associated applications and users. Tech Support is very good.

Atera offers us a solid foundation for running our MSP business. Atera makes it simple to support our customers with a interface that is easy to manage and use.

ATERA is easy to use, fast and very reliable platform for remote management and.

A nice gui and a strong search engine make it easy to use. Patch management much more effective than my previous product.

I like the remote management ,bundling with Splashtop, integration with Anti-Virus and other packages. There is far more features than we use.

We can quickly see where there are problems through the dashboard.

I feel happy with this tool, it helps me a lot.

Patch alerting is weak; Not sure about Antivirus alerts.

They actually care about their customers and their success. The flat per technician pricing is fantastic.

My favorite thing though has to be the dedication the Atera team shows this product as it is being constantly improved and added to which my previous product did not.

The willingness for all participants to help each other [including our organization - which is quite new to the group] is truly excellent, & well appreciated for us 'newbies' that are ramping up.

Great customer service and response time. Easy navigation and setup.

That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks.

The interface is very rich and intuitive, offers a clear and precise overview of the different results obtained. A free trial version is also available to enhance the user experience.

Ravetree feels like the perfect blend of being universal enough for the masses and customized for the individual peculiarities of a mid-market full-service advertising agency of 35 people (i.e. us).

At the time of this review, there was no public API, which for us is a deal-breaker.

Responsiveness of support team & customization. I love logging time to my timesheet directly from the kanban board.

In addition, Customer rep has consistently delivered the human element of a technology/subscription delivery and made it feel like we were a priority at each at every turn.

What Ravetree has going for it is management of the project along with progress against budget.

The lack of stability and the appalling support.

Ease of use and ability to ramp other team members easily.

User friendliness and ability to pinpoint projects easily and time associated with each. I also like being able to transition ownership based on the stage of the project.

It also has a pretty intuitive user experience. The kanban board is a useful feature and I like being able to see how many billable and non-billable hours I'm logging each day.

My overall experience with Ravetree is that What I could say is that the software is highly recommended, it has so many useful features for businesses.

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree.

It's a mystery why that aspect of PM is so neglected by many other apps.

The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation.

I have trouble finding tasks that I have marked complete. If i don't know the specific name it's hard to find them.

The ability to upload file versions within the same upload and select which version you'd like to view. This keeps project files/uploads organized and helps us to easier find and look at versions.

US Dollar

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. 
With Atera, you can manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place.

Our pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with Open AI (the creators of ChatGPT) for quick and seamless script creation and execution, saving IT professionals time and letting them focus on the work that can’t be done without them!

Try Atera for free: www.atera.com

Atera Pricing
Atera offers transparent pricing, with unlimited devices at a fixed cost so you can continue growing your team and coverage without growing your bottom line. 


Atera offers a product for IT departments and a product for MSPs.


For IT Departments:
Professional - from $149/technician billed annually, or $169/technician/month, billed monthly 


Expert - from $169/technician billed annually, or $199/technician/month, billed monthly 


Master - from $199/technician billed annually, or $239/technician/month, billed monthly


Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Enterprise - contact us!


For MSPs:
Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Growth - $129/technician/month, billed annually or $149/technician/month, billed monthly 


Power - $169/technician/month, billed annually or $199/technician/month, billed monthly


Superpower - let’s chat!



LongDescription

Support Ticket Management

Real-Time Analytics

Surveys & Feedback

User Management

Status Tracking

Billable Items Tracking

Email Monitoring

Application Management

Customizable Reports

Document Storage

Proposal Generation

Web Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

Workflow Configuration

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Single Sign On

Baseline Manager

Approval Process Control

Knowledge Management

Remote Update/Installation

Automated Routing

Call Center Management

Scheduling

Data Import/Export

Anti Virus

File Transfer

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Network Analysis

Screen Sharing

Mobile Access

Cost Tracking

Simple Network Management Protocol (SNMP)

Unattended Access

CMDB

Capacity Management

Compliance Management

Real-Time Data

Performance Metrics

Network Wide Management

Service Catalog

Two-Factor Authentication

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Availability Management

Network Resource Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Web browser (OS agnostic)

Pay Per Technician, Unlimited Devices, It’s That Simple.
Pro - $129/technician/month, billed annually or $159/technician/month, billed monthly
Growth - $179/technician/month, billed annually or $209/technician/month, billed monthly
Power - $209/technician/month, billed annually or $249/technician/month, billed monthly

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Atera

Live Online

Webinars

Documentation

Videos

Ravetree is a cloud-based project management solution with integrated resource planning, customer relationship management and time and expense tracking capabilities. The solution helps users manage project workflows, task assignment and project status updates. 


Ravetree helps businesses to manage project budgets and resource distribution. Users can log their time spent on various tasks, which enables management to calculate the total time spent on a project and compare it with estimated time. Time logs can also be used to calculate billable and non-billable hours, as well as generate reports for performance reporting.


Ravetree enables resource planning through resource allocation tools. Users can monitor employee utilization on a daily basis. The solution also provides built-in customer relationship management (CRM) capabilities, client information storage and project history through a single user interface.


Ravetree is available on a per user per month subscription basis.



File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Bar Chart

Project Workflow

Multi-board

Employee Management

Leave Tracking

Forecasting

Multi-Channel Marketing

Messaging

Electronic Payments

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Employee Onboarding

Release Planning

Idea Management

Presentation Tools

Due Date Tracking

Time Tracking

Project Templates

Vacation/Leave Tracking

Activity/News Feed

Timer

Online Time Tracking

Templates

Charting

Progress Tracking

Task Board View

Employee Directory

Real Time Monitoring

Financial Management

Real Time Editing

Change Management

Marketing Calendar

Order Management

Invoice Management

Monthly: $39/user/month

Quarterly: $34/user/month

Yearly: $29/user/month

Non-profits: $20/user/month

Atera vs Ravetree

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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