ConnectWise Manage

Replicon TimeBill

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Ratings & Reviews

Overall Rating

4.10 / 5 (177)

4.56 / 5 (492)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 17, 2020

February 20, 2020

Pros/Cons

  • Pros

  • I like that it connects with so many other apps to pull data and include in-depth information. The search functionality is really great to be able to look at recurring issues.

  • It's easy to use. All of the reports that are offered are nice. It allows us to stay on top of our client issues to make sure nothing slips through the cracks.

  • Cons

  • Ramp up time, depending on your role, can be a bit lengthy, the training video's provided by ConnectWise are decent, but are sometimes lacking.

  • It is a complex program and the setup consultant was great but it is hard to know what you don't know. I would have liked more detailed help with the set up.

  • Pros

  • It is user friendly and easy to access in terms of navigation.The kind of solutions it has for all our employees who work different hours , days is fantastic.

  • Excellent customer service. There is always someone willing to help you, and they will actually followup on their help. Never had a company that will actually do that for you.

  • Cons

  • Report creation is not hard once you get the hang of it, but it takes a little messing around the first time you attempt to create a custom report. Once done, however, it is very useful.

  • Has some issues working with Mobile devices. Could use better reporting functionality. Otherwise, it does what is needed.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

5 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots