I have excellent experience usuing this application for time booking and management

It's interactive time booking features and the ability to define the projects at multiple level of segregation makes it an efficient time management and booking system.

Nothing much to mention but attimes performence specially when user clicks the submit is a concern area.

Our staff have extremely flexible work locations and hours. Staff are disbursed among several states. Replicon allows us to manage staff time, project allocation, and invoicing via the web.

Online access and ability to integrate with QuickBooks for invoicing and management. Solid platform. One of the first time management systems available when we started looking. Relatively easy to setup multiple clients, multiple states, multiple project resources, and billing rates. Interface is reliable if not a little clunky. Intuitive - a plus for some of our less technical staff members.

Interface can be slow and a little clunky. Mobile App has limited use for the Administrators, but good access and interface for staff to enter time.

I would like to learn how to use this software to its full capabilities to be able to use with an accounting software program. I am not sure if there are accounting software programs that are easily linked together

It is very effective to be able to interact with the support team without having to be on the phone and still being able to get the job done effectively through remote support

that I am not fully aware of all of its capabilities and features as I am just learning the software.

We leverage Replicon's ability to write custom reports. We chose to use Replicon in large part because of its allowance of and accommodation for custom fields and reports. It is very powerful in letting us get at the data as compared to other platforms we've used. The Replicon IT team has always been very timely in helping us write formulas and code for our custom reports, when needed.

While the report-building tools are very good, I wish there was more ability to build exception-type reports particularly in the filters.

User interface is clean and friendly, so it is less of a burden for users to enter there time (which is often the last thing they think of). Now we can quickly generate reports to perform analysis of projects, which is helpful for planning new projects. It is also integrated with our SAP-Concur system, so we can see all time, expenses, and invoices billed against projects, giving us true visibility into our projects.

Ease of adding/updating projects including use of import tool, control over which users can charge to which projects, the ability to force users to report time against tasks (when needed), the clean and user-friendly interface, and the ability to integrate with SAP Concur to pull in expense and invoice data. This last item is an important one for us, as we have struggled with how to report progress of projects including time spent against projects and expenses/invoices billed against projects. Another big one is the excellent customer service. The team is very friendly and responsive, and most of my requests have been answered/resolved in a short amount of time.

Not much that I don't like, but I would like to see more simplicity in the use of reporting templates. Each template has only certain available fields, and it can be hard sometimes to find the template with the right mix of needed fields.

Replicon is a solid company with very responsive and individualized support that fits our company well. We use the software for time tracking, resource loading, and numerous reports for the many projects worked within our company. So far, it has integrated well with our internal invoicing and payroll software. I have been impressed with the immediate solutions I receive when various issues arise or the assistance in solving a need for various project requirements. If a solution isn't found immediately, Replicon's support personnel are very thorough to follow-through and make sure the needs of our company are met if at all possible. In most cases, a solution has been found. Thank you Replicon Support Team!

Customer Support is very good. Very timely, responsive, and availability is great. This software works well for tracking numerous projects,employee time detail, and resources.

There are some issues from converting to one version to the next generation that are still work in progress to get performance up to what it was. However, the new gen added some wonderful features, so it was worth the trade off.

We do facial recognition now for punching in and out and it works amazing. They are great to work with and very knowledgable of the product.

i can customize reports to meet my needs. Reports are sent directly to me on a weekly basis. i can reach customer service anytime i need something. Very friendly and efficient

Employees could log in and out from there mobile device and then we found out they were lying on the time cards by punching in and out this way.

Overall very happy, fast response from the user support, ability to make custom changes for us when needed, good discounts on prices. Also like that it is easy to use. Lastly, really appreciate a their Reporting capabilities, allows us to do all kinds of reports from the system to feel payroll, make decisions, etc.

It is compliant with CPFF requirements, has a great ability to set up approval chains for supervisors.

Inability to maintain multiple costs for contractors for different projects using the same login account for that said contractors

Highly recommend this system overall.

This system is easy to use, allows for custom and preset charge codes. Things like holidays can be preprogrammed, but custom codes for special project can be added at any point. We also use Replicon to put in expense reports and get 2 tiers of approvals for expense through the system as well. They have recently added a good mobile feature as well for people who are at a customer site all day. Allows for notes each day for time charged, as well as reasons for any hours that may change.

Mobile Application for time card requires you to download another app on your phone. You can also go through web on your phone, but the website loses its formatting and its is a bit challenging to do on your phone. Maybe it is how we set ours up, but any leave you take pops up as holiday and you need to select PTO from the drop-down, I wish it was the opposite.

The Replicon Web Timesheets helps us track time against the projects, as well as track R&D activities, and provides productivity metrics for our team to use to self-improve our business processses.

The main time-sheet is very straightforward to enter time records into. We use the reports heavily as well (see comments below), as well as tracking progress on specific projects and tasks.

Reports are limited in that you cannot setup a fiscal year for reports to divide by fiscal year quarters. Nor is there a nice way to export the data into our own in-house reporting tool to synchronise with other accounting related reports. We have some project check point reports that we have run 3 separate reports in order to get all the data we need, which is annoying but not the end of the world. Also, the holiday calendar requires each holiday date to be entered manually instead of standing rules.

I've always been really impressed by the Replicon customer service. The product is good, but in the end it is only as good as the support provided - and that has always been first class.

We've been using Replicon to track staff time since 2006. We like that it can be used in the way that we need to use it - in that it can be customised to provide the information we require to inform our billing and payroll and allows us to track staff productivity.

Updates are always a bit scary, but the latest update (Gen3) has been a smooth transition with all the help we have needed provided quickly and effectively by Replicon customer support.

It does its job exceptionally, and organizes my time progress throughout the way.

The program allows you to track time with ease, by using the large buttons on the screen to track time-in and time-out. It organizes all tracked time by date and total hours, allowing for a wonderful visual presentation of the tracking results. Highly recommended for those who need a simple formatted time tracking program.

The software allows you to clock-in and clock-out two times in a row, resulting in a error that has to be manually fixed by a supervisor. Make sure you press the correct button at all times when needed to track your hours.

Easy to keep track of client invoicing, particularly ones with multi-projects and tasks. I currently only use a small portion of the Replicon package at this stage and haven't had any issues yet. When I do have any problems they are always minimal and easily solved via the helpdesk chat box.

We recently migrated to the latest version and as I'm not technologically savvy I was worried about learning new things. However, I've found it very user-friendly and the migration team were always there to hold my hand throughout. I have needed to use the Help Desk chat box a few times for various questions and have always found them prompt, friendly and very efficient. They make my life easier! Thank you.

Overall it is easy to use. It has become a software that we rely on on a daily basis. I find the Support Team are quick to respond and seem determined to solve any issues.

In our field (Architecture and Planning) we have multiple Clients, multiple Projects and several tasks to keep track of under each Project. It is critical for our organization to track time under these tasks and Replicon makes it easy to set this up and easy to run the Reports that we need for billing and cost analysis.

I find that setting up reports is not intuitive and we often require help from the Replicon Support team in order to create the reports we need.

My representative was very patient and helpful. He offered to have a call with me to ensure he was understanding my needs. Ultimately, we did not need a call but we were able to communicate and he provided me an answer I will be able to take to my team and inform of how we can use Replicon as we hoped.

I am a new user to Replicon and am learning with many other project management users about the system. My experience with customer service has been wonderful today (this is my first interaction with the customer service chat team). The team member was very responsive and when he needed to have me wait, he asked me if I could wait while he further investigated my question and my need. Ultimately, he fully resolved my question and I will be able to provide my team with the information received today.

I am not able to quickly identify to which products my company subscribes. I had to engage with a representative to obtain a response. It would be nice if there were a way in my Replicon settings or information if I could find the information for myself.