Ruddr has saved me hours each week on generating invoices. I can also see where all my time is being spent, and the intuitive charts/graphs are extremely helpful in managing my project workload. The design is top notch and everything “just works” — the adoption as the primary tool for managing projects was seamless. Game changer from my old system of Excel files.

The UX and QuickBooks integration were a game changer for my small business, everything is intuitive and just works

Ruddr appears to be a rapidly growing platform, from their support emails they are continually adding more features but there are a few specific enhancements I’ve requested that are in the dev pipeline

We had been using Quickbooks projects and Quickbooks time but the features were lacking. We tried Bigtime which was heavy on the sales pitch and had 0 customer service help. When we connected with Ruddr we were given a free demo, direct access to the customer support team, and no up front cost. This allowed us to make a decision based on the quality of their product and not the demands of a contract and a forced sales approach. We have been on for only a few months and every time I have a question we get an answer in a few hours.

This is a fantastic and easy-to-use software with an amazing price point. The modern feel and ease of quick integration with Quickbooks make this a true winner for small consulting firms.

It really has no faults for our needs. My only faults would be a wish list of features like an online app, and more branding opportunities.

Easy to use, functions quite well. Easy to track hours

More people should be able to approve hours

For my team, Ruddr was a big step up from the simple time trackers we have tried in the past. It is more of a professional services automation platform but it doesn't have the big price tag. I love that we only have to pay for our billable personnel. This allows our administrative folks to access the platform and all the data but they just can't record billable time to client projects.

Our agency has tried several different time/expense trackers over the years. Most had a clumsy user experience. Also, the basic time trackers don't provide all of the information I need to run the business. What I like about Ruddr is 1) the user experience is super clean and simple; 2) the Slack integration is better than any other PSA product I tested; 3) I don't have to pay for non-billable users; and 4) the reports and metrics are much better than what I was getting with basic time/expense trackers.

It could use some more integrations with modern SaaS products. I currently use the Slack and QuickBooks integrations and those work great. But, I'd like to integrate with a few more products that my team uses every day.

It's been great. It's an easy tool with NO workarounds that we needed to utilize. With functionality that we needed that was not present in the base application, [SENSITIVE CONTENT HIDDEN] was great in understanding our need and getting what we needed.

It had over 95% of the functionality we were looking for without having to customize or use workarounds for employee time entry and for invoicing

There were a few items around the timesheet and invoicing functions that were critical to us. They were not there, but Ruddr has been very responsive to our needs

Our account team needed better reporting on usage and efficiency of our creative teams, and Ruddr seems to tackle reporting and dashboards with more effectiveness than the competitors that we considered.

It really needs to be easier for our employees to track their time. After using Harvest for years, our team misses the toolbar feature they have for quick time tracking. We are waiting with baited breath for something similar from Ruddr.

Customer service was ridiculously good. While onboarding, worked with me over the July 4th weekend. They paid attention and demonstrated that they are a new and hungry player in the Pro Serv ERP game. From my evaluation / assessment time I know that none of the competitors were going to pay attention to us like they did

The price to feature ratio is ridiculous for this product when compared to its competitors. The critical features for me were project expense and time tracking, burn rate management, monthly budgets, project budgets, roles budgets and task budgets.

Resource planning and new budget features are not there yet, but coming late July. Timing works for us. Wish they had project management ala SmartSheets or MS Project or integrations with those. Also wish the open API was published. These are coming later in the year.

Very good experience. [SENSITIVE CONTENT HIDDEN] in tech support is very informative and helpful.

I like how I can break down the client, then project, and then task and track my time. I also like the integration with Quickbooks Online for easy invoicing and payment receipt.

I haven't had any issues with the software.

So far has been amazing! The [SENSITIVE CONTENT HIDDEN] of Ruddr even had a Zoom meeting with us to walk through all the features. The software itself has a very modern design, and very user-friendly, I guess their team must have done many user testing at the early phase of the development.

I like the way Ruddr allows me to record my work time by just input a couple of numbers. For example, if I worked for 4 hours and 30 mins, I just need to input 4.5. Ruddr is easy to use and fast, also very intuitive that it only took me 30 mins to grab the basic features that I need for my job.

Just some small things, I wish some of the text colors can be darker, so it will be easy to scan fast.

Simple, easy to use, does what we need. Most importantly I think end users will find it more pleasing to work with since they have to touch it at least weekly.

For products like this, ease of use is critical. This category of software is often a pain for users because it is critical (they have to use it) but the experience is often so bad they end up hating it. Seems like they had the opportunity with new tech to design the experience from the ground up "the way it should be". Reporting is also a huge plus.

Integration wasn't hard but we are sub 500 FTEs

Ease of use, relatively intuitive and great product support to help with ramp up/onboarding to the larger team.

There are some quality of life type features / functionality where Ruddr is lacking that I think could go a long way with stepping it up to the next level. Mostly around items that would be efficiency gains when filling out timesheets and creating similar products or tasks. Also notable, Ruddr seems to be greatly lacking when it comes to the ability to assign different approvers for particular employees' timesheets and/or assigning different approvers depending on the client and/or project. This seems like something that should be a "default" or natural feature when rolling a tool like this out. It should be expected that there will be more than one person that would need to be responsible for approving timesheets so having the ability to assign approver based on employee and project/task should absolutely be incorporated as soon as possible.

I needed a way to log and track time against projects and send an invoice to my client. Ruddr does this seamlessly.

With a modern and fresh interface, Ruddr has up-leveled what an expected UI/UX should be for PSA software. It has all the core features you'd expect for logging time entries and billing customers.

Not much to dislike. The software has just launched (at the time of this review) so I'm confident that additionally expected features will roll out over time to complete the solution (i.e. integrations, advanced reporting).

Our overall experience with Ruddr has been fantastic. [SENSITIVE CONTENT HIDDEN] is extremely helpful and very quick to respond back to any questions that we may have.

The software is extremely easy to use. The invoices are perfect for what we need for our clients.

There were a few changes that we questioned if they could be made. The Ruddr team jumped right one it and has made the software work for our company. They are quick with changes and listen to their clients on what would be nice to haves.

This is the sole software I use to track my time/projects and invoice clients.

I really like that I can track hourly or fixed fee products. I like how easy it is to use. I can create clients, projects and budgets with just a few button clicks. There's even a timer if I want to just start and stop the clock to track my time.

Nothing so far! I wish they also had an accounting software, I'd use that too!

Having the insight into our projects and business has been invaluable and the team at Ruddr is the definition of responsive!

This tool provides the insights into our business that ensures we are making the right business choices. Profitability, utilization, invoices, expenses, it does it all.

If you are new to the services business this tool might seem like overkill with the configuration options. Start simple and grow into the tool, you'll think yourself later.

I enjoyed the ease of switching through projects in the timing section of the software. The data feedback has been invaluable for our company and has helped us see where we are actually spending our time and resources.

There was a bit of a learning curve, especially with others whom I trained on the product. However, after several days everyone had the methods down.

Overall a great experience and I hope to continue using Ruddr in the future.

I appreciate the ease of reviewing utilization and timesheets in one spot. It makes it easy for engineers who just need to get in and submit time and get out. I also appreciate the connection to Quickbooks so timesheets don't need to be sent back and forth via email. Its a one stop shop for us, which we greatly appreciate!

Only item I wish it had is an integration with google drive so we can upload files/documents to specific projects.