MediaHQ

RATING:

4.5

(32)

About MediaHQ

MediaHQ is a public relations software that helps businesses connect with media contacts and amplify outreach. MediaHQ is tailored for communications professionals, PR teams, and organizations aiming to enhance media outreach and engagement. Users can search for relevant contacts using filters to ensure targeted outreach. Notifications keep administrators updated on media movements within lists. Operators can write and format directly within MediaHQ or paste content from other sources. Additionally, the platform allows users to attach images, choose recipients, and send press releases promptly.

MediaHQ Pricing

Each package given to the user is bespoke & based on their individual needs. Pricing is available upon request.

Free trial: 

Available

Free version: 

Not Available

MediaHQ News Feed
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MediaHQ Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for MediaHQ

1 - 5 of 32 Reviews

User Profile

Stephen

Verified reviewer

Government Relations, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Sport Ireland - MEdia HQ review

Extremely good so far. Training/ onboarding was exceptional and ongoing support is great!

PROS

List management is very good. helps us keep track of our hundreds of partners, media contacts and internal stakeholders.

CONS

Uploading list to the software was not very easy.

Vendor Response

Thank you for taking the time to share your experience with MediaHQ Stephen. We're glad to hear about our exceptional training and ongoing support and that our list management features have been helpful in keeping track of your contacts. We're sorry to hear that you experiences difficulty uploading lists, a member of our customer success team will be in touch for your feedback on how we can improve this process. We're always here to help if you have any questions or concerns.

Replied March 2023

Sharon

Gambling & Casinos, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

A must have for PR professionals

Media HQ makes our job easier. We issue a lot of comms, I would say more than the average brand, so it's crucial we're reaching the right audience on the right topics and the analytics are very useful so we can see the open rate and the journalists most likely to cover. There are additional useful features that we really enjoy like the news feed etc.

PROS

MediaHQ's interface and ease of use is its best feature. Compared to other tools in the market it's much more user friendly and more importantly the database is up-to-date. MediaHQ is continuously improving its features also which is great to see.

CONS

Sometimes it can lag whilst waiting on a page to load, but that's more to do with my impatience than a problem with the service itself! UK lists could probably do with some building out overall.

Reason for choosing MediaHQ

Media HQ is the leader for us in terms of media distribution. It's reliable and easy to use.

Reasons for switching to MediaHQ

Meltwater's lists were so out of date that our comms were not landing - Media HQ's deliver rate is a lot higher and more accurate.

Adrienne

Civic & Social Organization, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Great overall product and user experience

Very good experience - I would be lost without MediaHQ as it takes a whole swathe of potential work off my plate. I don't need to manage media lists, record my press releases or wonder if my release was opened, it's all there in one portal.

PROS

It provides a number of different resources, which I really like - access to media contacts, creation of lists, support writing press releases, post release analytics. It is a key tool in managing good engagement with media as a stakeholder. It is relatively easy to use and when I have a question, the support is excellent.

CONS

Sometimes the database does not have a media contact, even ones that would be well known. I would also like if I could add my own additional contacts when issuing a press release.

Vendor Response

Thank you for sharing your review of MediaHQ. We're thrilled to hear that you find our platform to be a valuable resource for managing your media engagement effectively. Regarding your concern about the occasional absence of media contacts in our database and the desire to add your own contacts, we appreciate your feedback. We want to let you know that you can actually add your own contacts to MediaHQ using our "Own Contact" feature. A member of our team will be in touch with more details on how to utilise this feature to enhance your experience with MediaHQ. We're grateful for your support and loyalty to MediaHQ. If you ever have any questions or need assistance, our dedicated support team is here to help you every step of the way.

Replied May 2024

Cathy

Non-Profit Organization Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Good pruduct

Have used the product through the years - and features that were included in the MediaHQ when I started using the product 10 years ago are now are separated out and costed individually so it's getting more and more difficult to not feel price gouged. Training is a video and very little else. Useful to have influencers on the list hub too.

PROS

The list hub is a hugely useful resource. The product is really easy to use and scheduling of press releases is a very useful feature. The reporting tool is useful too.

CONS

There was no offer of integrating with an existing business product. Two step authentication is time consuming and not necessary. The list hub can be confusing. Lists can also be out of date - people have left, moved jobs or are not included. Title of people and where they work in large organisations would be useful.

Vendor Response

Thank you for being a long-time user of MediaHQ and for sharing your feedback with us. We're happy to hear that you find our product useful and easy to use. We appreciate your feedback on the integration of our product with other business tools, and we will take it into consideration as we continue to develop our offering. We're sorry to hear that you had issues with the list hub, and we will work to ensure that our lists are up-to-date and accurate. Thank you for your continued support of MediaHQ.

Replied March 2023

Conor

Public Relations and Communications, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Media HQ Review

Really good, it doesn't take long to get up to speed with it and is really beneficial for someone who regularly issues press releases

PROS

Range of contacts available, low rate of bouncebacks on emails, being able to schedule times for press releases.

CONS

Not much! There are a few contacts who aren't on it that would be useful to have on it but all is largely positive

Vendor Response

Thank you for your insightful review of MediaHQ. We're thrilled to learn that you find our platform valuable for managing your media engagement effectively. We understand the importance of having a comprehensive database of contacts, and we appreciate your feedback regarding any missing contacts. If there are specific contacts you would like to see added to our database, please don't hesitate to contact our MediaHQ research team at research@mediahq.com. They'll be happy to assist you in expanding our contact list to better meet your needs.

Replied May 2024