Biographies, article examples, webinars and detail on media outlets' requirements

Search functionality could be improved if you could search for subjects in Quick Search. We can always find what we need though.

Roxhill is an outstanding company - from the software itself to the team behind it. I can't fault it!

The most sophisticated media database out there Intuitive to use Always functioning Great list functions Amazing customer service

At times it is a little slow but I think that's more to do with internet speeds!

Positive for PR

I love the topic research option . And being able to quickly find a contact details

Sometimes outdated with old emails or phone numbers

Overall, we have had a very positive experience with Roxhill. The client support team is excellent and very responsive to any issues or questions we raise. Also, the added value of sector-specific newsletters, opportunities to pitch to journalists and guides to different publications is greatly appreciated and has a tangible positive impact on our work. We would certainly recommend Roxhill.

I use the 'Search' and 'Distribution' functions daily to locate journalists' contact details and send out press releases to multiple journalists. The ability to filter by numerous categories makes the Search function of particular use for an agency working across multiple sectors. Additionally, the inclusion of journalists and outlets across a very wide variety of topics, sectors and countries distinguishes Roxhill from other media contact databases. The Distribution function is especially useful for mailing press releases to a large audience effectively and allows for the inclusion of images and formatted text. When the press release has been sent, the statistics dashboard for the campaign is great for understanding how many recipients interacted with the press release.

While I find Roxhill easy to use most of the time, on occasion the platform can be slow to load despite having a strong internet connection. This can slow down my work which, when working to a deadline or dealing with a time-sensitive item, is unhelpful. The design and UI/UX experience of the platform could also be enhanced to further improve its usability and make it more intuitive.

The webinars and journalist alerts are really helpful and mean I can begin PR/journo relationships with background information and knowledge.

I sometimes feel the search function is a bit counter-intuitative. For example, I may search for editors at Food & Drink titles and only return two results, whereas I know there are many more. Also, I would benefit from more academic titles/journals being added to the database.

We have had a great experience with Roxhill, I use it daily and its great for forming media lists and information about the publications we are achieving coverage in.

I find the search tools great and effective to use.

I think that the email addresses could be updated more regularly and get an alert when they are so we can update media lists

Live feed to press articles so you know who is writing what and when

Top ten lists, PR contacts, brand contacts, beauty sample send out addresess

Searching journalists and their emails - makes my job easier and I can find suitable people to talk to due to the sector tab

It is not updated frequently, sometimes the emails are outdated

Ease of use - simple platform - more helpful to me as it is my team which uses it day-to-day is the email alerts

Not really - I do not use this day to day

Overall a good experience

I like the ease of the creating lists and streams, as well as the ease of sending bulk emails with the personalisation in the intros.

I don't like that you can't add attachments to your emails, particularly as we're for books and want to send early text to journos.

fantastic

Customer service is second to none with genuine professionals behind the business.

USA and Asia markets not as good information sources re: journo network compared to in market databases.

The availability of tier one journos and business trade outlet journos.

I think we need to be able to search by more common sub-sections in website such as culture and more. There is less of a variety of journalists for such subjects. We also need more regional journalists.