The indeemo team has great service and support. The tool is easy to use and saves us a lot in terms of time and effort.

They're super helpful, knowledgeable, professional and friendly. The team really take an interest in the success of your project.

Overall great experience. We will continue to use Indeemo for most straightforward diary projects but are exploring options for more complex diary studies.

It is easy to use, cost effective with great support from the client services team.

It is very intuitive, robust, and easy to use. I am having a fantastic experience of over 3+ years using the platform.

I like how easy it was to install and use. I like how you upload videos and photos.

Some users reported confusion with having to choose a destination for their response, and sometimes we noted responses being appended to the wrong activity.

They are supportive, knowledgeable and helpful. The app itself is pretty intuitive and easy to navigate, and the wealth of information you can gather through it is powerful.

This isn't as much against Indeemo, but conducting unmoderated usability testing with very little access to the users was difficult.

I don't have any major cons. It could stall depending on your phone.

The recording of their experience was amazing and has allowed us to shine a more realistic light on our user's experience.

Loved the intuitive nature of Indeemo, as well as the plethora of demos and walkthroughs offered by the support staff.

I find Indeemo intuitive to use, attractive visually and something which I can reliably recommend to clients to incorporate into their research projects.

As mentioned above, customer service/support is outstanding, the platform is easy to use for administrators, and being app-based (vs website based) is easier for respondents/participants.

The best part of Indeemo is how mobile friendly it is.

A lot of other partners/platforms I use take too long to respond to questions, cost too much, don't offer after hours support, and/or are cumbersome to use.

I've loved working with them from the beginning. The support team is amazing, and the platform is intuitive and easy for both my team and our users.

Easy for participants to download and use, great support and guidance from the Indeemo team, helpful tips in designing our study.

Super easy to use and excellent, responsive customer service. Great platform to collect video-based responses, in particular, with straightforward respondent interface and built in transcription.

Only positive things to say after our first year: the insights we have gained have helped build empathy in the org and allow teams to directly view user behaviour.

It allows us to gain deep insight into their lives in a form that is intuitive and natural to people. I love the depth that can be gathered over time, while remaining fun and light.

We've used it with our biggest Fortune 100 clients to our new startups, and it's an amazing platform to get insights and truly get in the day-to-day mindset of consumers.

In countries with no 5G technology or zones with poor internet or wi-fi, videos can take longer to be uploaded. This situation can sometimes cause frustration from participants.

The effort to get the project set up. The filtering of the submissions was quite repetitive and a bit clunky.

It's easy to use both for us - as the project leads and for the research participants who are using it. Love the ability to collect multimedia submissions - text, photos, video clips, etc.

Additionally, the Indeemo team is amazing to work with and they're always super supportive and make it easy for our participants.

I've been using Indeemo for over 4 years now and am such a huge fan.

The inability to program logic into a diary survey and the need to submit different Indeemo Task Templates for different target groups vs one traditional document with skip patterns.

Collecting responses via smart phones is great as most respondents have these on them at all time, which means we capture lots of experiences and thoughts in the moment.

So many other companies lack at least one critical element that is always a dealbreaker - like no screen recording, no AI transcription, etc.

Not sure I have anything constructive to add here.

Useful Online Survey software perfect for Social Distancing.

The inability to get a single response from the API. There is no way to manage your employee surveys from an administrative perspective.

The dashboard and reporting capability is powerful if you put in robust info. As well, it integrates with Salesforce CRM.

Integrates well with web services. Great preview, including for mobile.

The look and feel is good too. Once you learn how to use it, it’s easy to keep up.

Depending on what level of account you have, you can be limited in response options.

Customer support/our Qualtrics rep has also been great in helping us structure the questions to make sure they are phrased correctly and are fair to the people answering them.

The ease of the graphical results makes it a quick win to show to senior teams.

I love how easy it is to use and all the many options that are available.

Qualtrics is by far the best research software on the market. It's easy to use, functional, and all around great.

The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak.

One of my favorites is the ability to add a skip pattern in the survey. This is very advantageous when working in the social sciences field.

I have hated the reporting and dashboard functionality, as well as the administration dashboard.

When you mass send out a survey through Qualtrics, it often ends up going into people's spam folders. Also, sometimes the piped text features as well as adding contacts can be overly complicated.

However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app.

Very easy to create and share surveys for research investigations. Exploration of already existing questions is good.

The ability to buy a single subscription for your entire organization can make this very cost effective, too.

Great for building surveys, has any feature you might want.

Qualtrics is an amazing, top of the line survey software, but it comes at a price.

Best survey use I've seen out there. Non linear question editing is superb and it is super easy to view mobile and desktop visuals.

This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics.

I would highly recommend Qualtrics. It's a great program, but the learning curve itself could be better for newbies.

Great diverse array of options for the intuitive projects. Offers more survey creation and distribution than any other platform.

The customer support is the best I have seen. The help/resource page is extremely comprehensive and easy to follow.

Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.

There are some features that seemed hard to find to me.

We primarily use qualtrics for the ease of participant gathering, which it is excellent at.

Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.

The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries.

We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years.

We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective.

My experience with Qualtrics is awesome. So I want to continue use it.

Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.

I also value that the costur support is 24/7. This is especially important to me considering I do some of my best tech work at night.

Euro

Indeemo is an in-the-moment, Experience research platform for MR, UX and CX. 

We help researchers and designers to remotely research human needs, behaviours, journeys and experiences; in context and in-the-moment. 

By blending the best of mobile, video, private social networking and artificial intelligence technologies, Indeemo gives research, design and product teams a direct, unfiltered, contextual understanding of what really matters to their users and customers. 

Our clients range in size from freelance consultants to start-ups to government departments and multinational enterprises. 

Spanning every industry and sector, the teams we support use Indeemo in B2C and B2B contexts for a variety of remote, qualitative research methodologies including: 

- Diary studies
- Digital and Mobile Ethnography
- Journey Mapping
- Qual Pre-tasking
- Service safaris and Cultural Probes
- Mobile usability testing, 
- Product / prototype testing, 
- Path-to-purchase and Shopper Experience
- User experience, Employee experience and Customer Experience research. 

LongDescription

Data Storage Management

Mixed Methods Research

Single Sign On

Real-Time Data

Qualitative Comparative Analysis

Activity Dashboard

Reporting & Statistics

Multiple Data Sources

Multi-Language

User Research Analysis

Text Analysis

Access Controls/Permissions

Activity Tracking

Categorization/Grouping

Collaboration Tools

Data Import/Export

Annotations

Data Collection

Visual Analytics

Data Visualization

Multimedia Support

Media Analytics

Tagging

Search/Filter

Data Coding

Prototype Creation

Customer Segmentation

Usability Testing

Customer Experience Management

Performance Metrics

Reporting/Analytics

Survey Builder

Multi-Channel Distribution

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Indeemo

Live Online

Webinars

Documentation

Videos

US Dollar

Qualtrics CoreXM is a cloud-based platform designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. Key features include feedback collection, concept testing, product prioritization, opportunity assessment and reporting.


The solution helps businesses collect feedback via pre-configured surveys, analyze open text responses using Text iQ, and measure customer sentiments through scoring. It comes with a statistical analysis tool Stats iQ, which lets team members forecast sales and identify anomalies through data visualizations. Additionally, employees can use the solution to monitor surveys and receive suggestions regarding a broken question logic, mobile incompatibility, or compliance issues.


Qualtrics CoreXM offers API-based integration, which lets users connect with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Slack, Zendesk, Facebook Messenger, ServiceNow and more.


Mobile applications compatible with iOS and Android.


Pricing is available on request and support is provided via phone and documentation.



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