The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.

Also,  all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

Easily worth the money to learn who is visiting and how customers perceive your website.

Very easy to use interface and even the funnel feature is very useful for e-commerce.

It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.

This caused some confusion, but nothing that would hinder the use of the tool.

Great product, awesome support, easy to setup/configure and helping on my ecomm stores already.

The recordings feature is great, but the quality of the live view of visitors on website is phenomenal.

I love the ability to connect our customers questions  with a visual off their experience shopping on our website.

Never had experience with an App like this before, amazing help understanding the customer user experience. Still leaning the App but it is well organized and easy to uunderstand.

Overall, I was pleased with what I got out of Lucky Orange, though there are better heatmapping tools out there.

We are considering how this can help us reach and connect with our visitors.

LuckyOrange allowed me to stop the guess work.

Very good, and their customer service is excellent.

Great website monitoring and UX analysis tool at a great price.

Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.

As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.

It can help you make better UX decisions on your website. The customer service is great.

I love the ease of use and overall accurate analytics.

The best part is the price. Lucky Orange is much more affordable than other heat mapping tools.

I've personally used this with ecommerce websites and now I'm back for more because of its ease of use and all the amazing features.

Thanks Lucky Orange to build good product like this, Thanks.

Compared to its competitors, this is such an easy to use tool that delivers great value for the price. Fast to deploy and really user friendly.

Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Lucky Orange is easy to use and easy to teach. It helps me to check the traffic and to understand the user's behavior.

The current system of the heatmap loading over the page can confused people.

One of my favorite things about Lucky Orange is the fact that early in the morning, I get a report on the number of visits my site had the day before.

Their customer service team is also incredibly responsive and helpful.

Lucky Orange provides the factual backing to make decisions about user experience, and to verify that positive change has resulted.

I like the instant, fluid information that lets me quickly get the information I want when I want it how I want it, sales me hours a week, what's not to like.

Easily compare turnovers. See who has stopped buying a particular part no, and see who is buying something new.

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

Ease of use and navigation, ability to customise and a perfect support team.

They also don't have to rely on standard out of the box reports that can be limited in scope.

There is also a superb level of output for the sales force to use to be better account managers and category champions.

A great product with an excellent, dynamic and knowledgeable support team.

Getting reports out to our field is easy and painless. We use subscriptions constantly, and that has made many employee's lives easier.

Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.

I also occasionally print a report that displays in a weird format with regards to column headings and column widths.

I utilize data analysis in Phocas daily and help create dashboards for our branches. It is easily navigated and improves our data tracking and transaction searching.

With a couple of clicks you can analyze you sales data and then quickly change views to look at the data in a completely different way. It very robust in all the options you have.

However that's really our problem rather than theirs.

Phocas is very easy to use, very intuitive and provides excellent business information. It is relatively inexpensive per user and at times, worth its weight in gold.

It's very intuitive and easy to use. It has a nice clean and modern look and feel.

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague.

Phocas have been an amazing help with streamlining our business processes.

The best part of Phocas is the ease of use. They really make it easy and intuitive to find the information you are looking for.

Also the ability to present customers purchasing data to them via matrix reports  and charts is very impressive.

Great staff , great system I have nothing but praise for Phocas.

Phocas is incredibly easy to use and helps you dig into an type of business analytics you can think of for your business.

It takes a little bit of setup but most of that was just trying to decide what data we wanted to get to. Other than that no real problems.

I would say it is a positive experience helps me track what sale are most profitable. I would 100% recommend it to anyone looking to grow sales.

The system is great to use and easy , I like the fact I can customize reports and dashboards to suit my business.

US Dollar

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports.


Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.


Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.



LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Lead Capture

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Session Recording

Customer Segmentation

Territorial Mapping

Charting

Real-Time Monitoring

Referral Tracking

Campaign Tracking

Usability Testing

Behavioral Analytics

Multiple Site Management

Categorization/Grouping

Communication Management

Offline Form

Configurable Alerts

Audience Targeting

Customizable Fields

Collaboration Tools

ROI Tracking

Campaign Segmentation

User Journeys

Quantitative Analysis

Event Logs

Customer Activity Tracking

Self Service Data Preparation

Heatmaps

Conversion Rate Optimization

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Transcripts/Chat History

Pageview Tracking

Performance Metrics

Mobile Friendly Test

Click Tracking

Annotations

User Interaction Tracking

Web Traffic Reporting

Role-Based Permissions

Real-Time Notifications

Behavior Analytics

Time on Site Tracking

Real-Time Updates

Data Collection

Dynamic Content

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Website Visitor Tracking

Chat/Messaging

Visualization

Conversion Tracking

Multi-Channel Attribution

For Sales Teams/Organizations

Real-time Consumer-facing Chat

Issue Tracking

Keyword Tracking

Interaction Tracking

Dashboard

Multi-Language

Customer Journey Mapping

Real Time Reporting

For Websites

Customizable Branding

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Widgets

Customer Profiles

Monitoring

Campaign Analytics

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Autoresponders

Customer History

Tagging

Third-Party Integrations

Survey Builder

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lucky Orange

Live Online

Webinars

Documentation

Videos

Phocas is a team of passionate professionals who are committed to helping people feel good about their data. Our software brings together organizations’ most useful data from an ERP and other business systems and presents it in a way that makes it easy to analyze by anyone. Building dashboards is straightforward but what sets Phocas apart is its ad-hoc analysis capabilities. Unlike other BI tools, Phocas makes it easy for the user to decide how much detail to see and in what format. 

From day one with Phocas, users get tracking and reporting on essential KPIs and metrics that are specific to role and industry. But users can also customize to meet the unique reporting needs of their business.

Phocas lets users explore their data, following their train of thought to find answers to their questions, unrestricted by canned reports and drill paths.



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