Form Simplicity
About Form Simplicity
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Most Helpful Reviews for Form Simplicity
1 - 5 of 75 Reviews
Auristela
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Fantastic system that makes our tasks efficient by saving time!
Overall it is a good system that allows for organization and ease of electronic signatures and more!
PROSThe electronic signatures and tracking down of them is a plus in any industry.
CONSOne minor glitch is that when we prepare a form we check some boxes and then send the forms for electronic signatures. The issue is that the receiver has the boxes in blanks despite the fact that they are checked in by the preparer.
Vendor Response
Hi Auristela, Thank you for your valuable feedback! It's always heartening to hear from users who find value in what we offer. I took particular note of the challenge you mentioned about blank boxes and am escalating it to our developers for review. It would also be very helpful to us if you could contact us so we can see the specific instance of how, where, and when this happened so we could fix it. Would you contact us at support@formsimplicity.com with the details? We genuinely value such constructive insights as they help us refine and improve. Once again, thank you for taking the time to share your experience. Your feedback, both positive and constructive, is truly invaluable to us. Best Regards, Your Form Simplicity Team
Replied October 2023
Linda
Real Estate, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Form Simplicity is the Only Form I Use!!
Form Simplicity is very easy with which to work. The customer service is professional & friendly, & there is rarely any software "down" time. In fact, I can't even remember the last time!!
PROSForm Simplicity is very easy to use. While I have the availability of other contract software programs at my office, I choose Form Simplicity.....easy-peasey to operate.
CONSI cannot think of anything that I do not like about Simplicity. Probably the only thing that is annoying is the upgrades. They are usually good, however, it means I have to stop & re-learn a small process change. Just by basic impatient nature when it comes to technology!!
Vendor Response
Hi Linda, Thank you for your review. In a world filled with choices, we're both honored and humbled that you chose Form Simplicity. Your trust and preference mean a lot to us. And, we're so glad to read about your appreciation for our customer service. We take immense pride in cultivating a professional yet friendly approach to ensure every interaction is a pleasant one. Knowing that our team's efforts resonate with you is incredibly rewarding. It's users like you, who see the value in not just our product but also our service, that motivates us to consistently aim for excellence. Thank you so much for being a part of our community and for taking the time to share your thoughts. Should you ever have any suggestions or need assistance, we're always here for you. Warm regards, Your Form Simplicity Team
Replied October 2023
Wayne
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
FUNCTIONALITY
2
Reviewed October 2023
Find an alternative if you can.
As a transaction management tool Form Simplicity is limited and regularly frustrating.
PROSProvided by the state association of Realtors, and integrated with Flex. Paid for by the state association and provided to members as a benefit.
CONSThe user interface and core functionality are clumsy at best. While not quite a kludge, Form Simplicity isn't a whole lot better.
Vendor Response
Hi Wayne, Thank you for taking the time to share your feedback with us. We're sorry you had a less-than-satisfactory experience with our product. We take all feedback seriously and are always looking for ways to improve. If there's any way we can assist, please feel free to contact us directly at support@formsimplicity.com. We value your business and would appreciate the opportunity to address any specific concerns you might have. Best regards, Form Simplicity Team
Replied October 2023
Eric
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Form Simplicity Review
Good
PROSIntuitive and easy to use and very stable
CONSNot mobile friendly and no mobile app. The system needs a mobile app
Vendor Response
Hello Eric, Thank you for sharing your positive review! We're thrilled to read that you find Form Simplicity intuitive, easy to use, and stable. Ensuring a seamless and user-friendly experience is a top priority for us, and it's wonderful to know that we're meeting your expectations. We appreciate your observation regarding the absence of a mobile app. We'd like to share that our platform is designed to be fully mobile responsive, ensuring that you can access and manage your transactions efficiently on the go using any browser on your mobile device. The interface adapts to your screen size, providing you with a smooth and consistent experience similar to an app. That said, we value your input and are always exploring ways to enhance our platform. We'll definitely take your feedback into consideration as we continue to evolve and improve. Thank you once again for your thoughtful comments. Warm regards, Your Form Simplicity Team
Replied October 2023
Heidi
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2023
I lke this better than instanet; have used for at least 4 years almost daily
Great product that does what I need it to do with the help of my broker..
PROSEasy to use and clients don't have issues at first try.
CONSThat the documents do not all auto populate information on all documents. Idaho Data Sheets dont use the data in the transaction to automatically enter it. Also the whole thing needs a double exit request so that you dont accidentally leave the document and loose all of the information.
Reasons for switching to Form Simplicity
Offered by my state MLS and preferred the platform.
Vendor Response
Hello Heidi, We're truly honored to have been your choice for real estate transaction management for the past 4 years! It's fantastic to hear that both you and your clients find our platform easy to use. Your suggestions for improvement are always welcome. We value your long-term partnership and are committed to continually evolving to meet your needs. Thank you for your continued trust and support! Warm regards,
Replied October 2023
