Chameleon-i Software

I have used various recruitment software over 30 years in recruitment. Chameleoni is my preference.

CUSTOMER SUPPORT. The support team at Chameleoni are not only thoroughly professional but human. In my experience they are prepared to go the extra mile to resolve any issues and invariably succeed. It is always pleasant to have a 'phone call answered without loads of automated choices and be treated in a friendly and courteous manner. Their communication is excellent. They also possess a sense of humour. Please don' change. Thanks

Pros

Comprehensive applications, ease of use and reliability. Clear visibility for all actions swift transition between screens.

Cons

I am unable to clearly identify problematic issues and to do so would be nit picking. At present I am totally satisfied.

Excellent Recruitment Software

Great piece of software. As recruitment business owner I investigated several options when setting up my business and Chameleon-I was the only one that felt like it met my needs. It has all the functions you would expect from a Rec CRM system and is priced very competitively. Superb technical support and lots of nice extra functions have been added since I initially signed up.

Pros

Clearly built and designed by people with experience in the industry, knowing what is important to recruitment business owners and consultants to simplify their CRM system without skimping on practicality.

Cons

The UI could do with a slight face lift in my opinion to make it look more modern but apart from that I can't think of many cons.

A new user & really happy

The customer service is so good - the phone is picked up quickly by knowledgeable, helpful and friendly staff. They've ironed out any issues and also actioned my requests for additional database features. I'm really happy after 5 months using the product.

Pros

It's easy to use, has excellent features and a user-friendly layout, the pricing is very fair and the customer service is fantastic. They also extended my free trial when I asked to have more time.

Cons

There are some missing features but these are updated regularly and they will quickly respond to and act on suggestions.

powerful tool

Pros

- very powerful tool
- endless search opportunities
- can be individualized
- supports many plug-ins

Cons

- a bit heavy handed / usability not very good
- sloppy coded / quite a few bugs
- website loads a bit slow

Managed chameleon and remedy environments

Consolidate tool to manage global ITSM processes

Pros

Chameleon enabled detailed and custom process and configuration. This was a pro and a con, we created some very power workflows.

Cons

Customization and eloborate configurations was a detriment when it comes to release planning and maintenance costs

Chameleon-i and our Recruitment Business

Great software, talented and hard working support team that work to understand your business - overall a great provider that we have worked with for 8 years +

Pros

having worked in recruitment for a number of years across 3 different businesses using 3 different CRMs Chameleon-I is easily the best Database Software.
Its the most intuitive for ease of use and training team-members on. General functionality and flexibility to tailor to exact requirements we need has been great with a few bespoke reports and updates specific to our use and best practice have been supported and developed.
The support - especially has been outstanding and they take ownership to ameliorate the occasional issue and bring to successful conclusion.
As a team they seem proactive, experts and ahead of the rest of their competition.

Cons

CMS aspect is a little clunky to get your hear around initially - few trial and errors when tailoring templates - again this is bespoke though and the general Templates for communications (client and candidate) are more than adequate

Very Positive. I've used a number of recruitment databases and this is by far the best.

Nothing else other than we like Chameleon-i and highly recommend, in fact, I have already recommended a couple of friends to Chameleon-i who are now using and are equally impressed.

Pros

Ease of use, modification to our business, customer support is excellent (Noemi is particularly helpful), lots of functionality, syncs with Outlook, LinkedIn etc, Cloud-based and good value.

Cons

There a couple of searches I'd like to be able to run which aren't possible. No major issue as there are work arounds.

Easy to use with good support

I have been using Chameleon-I for over 6 years and always been very satisfied and any issues have always been resolved quickly.

Pros

New recruits can pick it up quickly and once they have completed the training they understand the basics and can start working.
Regular updates to improve the system.

Cons

No major problems but there are always improvements which could be made. I would like to see options which would make the system more specific to my own business.

A great recruitment CRM

Pros

Very easy to use
Easy to add to and amend as you expand the functionality
Lots of functionality!
Good training and support but the CRM is very intuitive to use
Easy to add/remove users
Great tagging and search systems
Covers both contract and perm

Excellent Software, Easy to use, Reliable with great support

Definitely recommend this product , well worth swapping on a free trial to see

Pros

Simple to use, reliable, free unlimited training, reasonable price and loads of extras if you want them. The company are also doing loads of work to help with GDPR for free

Mobile working at it's best!

I initially went with Chameleon-i as a start-up business due to the feature set and pricing. As my business grew, I’ve been able to take advantage of Chameleon-i’s Blueprint Website service and many integrated partners – It’s also allowed me to offer flexible and off-site working for my staff. Currently waiting for database partitioning so I can split data and only show it to relevant consultants - have been advised it's on its way.

Pros

- Web based; Can access anywhere
- Quick Loading
- Dedicated account manager and support for all staff members
- Frequent product updates
- Easy to use and free training for all users

Great product that does what you need (and more)

Improved workflow. Smarter searching and great access to historical knowledge. It's wonderful at presenting your information to your clients and candidates in a professional manner. We couldn't live without it.

Pros

Cloud based so we could lose the expensive MS-SQL servers we had and all their licenses.
Love the Word Template linking feature. We use it every moment of the day for different things.
The candidate shortlisting is spot one.
The consultants enjoy the ease of use. New consultants are trained quickly.
Very adaptable.
The support is great and the developers listen to common sense (and use).
Clear and simple work flow.

Cons

Not very flexible for contract recruitment. It works but it works its way and our clients don't!
They listened to our issues and have scheduled in time for the changes (which is very like them) but it's a definite weak area of the product.

Good. some features are "standard" and can't be changed. Any issues and CS team are quick to help.

Pros

it is easy to use - easy layout and columns featured are imporant. Baskets and searches are easy to learn and quick help from CS team is any questions. Good online helping too, so new users can learn by reading information provided. Helpdesk are quick to keep in touch for any issues reported and feedback regularly on any issues reported.

Cons

When asking the database to sort in certain ways, it reverts back to "standard" layout and you have to sort records again in the feature you want ( i.e. Registered date / CVs arrived Date - etc )

Excellent recruiting software. We have used Chameleon-i for over 8 years and are very satisfied

I use it every day

Pros

Easy to use. Very user friendly. The system is very logical in the way it links candidates to clients and vacancies

Cons

Nothing, it works well. There is very little they could do to improve this. I think they should just leave it as it is as it is good effective software.

Chameleoni is a perfect system for Recruitment companies, easy to use and can be accessed anywhere

A Recruitment Company who is able to keep and log all our information on a database which can be accessed anywhere is the key to this software

Pros

The database is easy to use, having all the Recruitment candidate/Clients history in one place is ideal, several consultants can use it at one time. Easy to Setup or full training was given. Being able to log recruitment process with candidates, input their pros/cons. Using/creating templates for easy using e-mails for clients and candidates. Ideal for sales calls logs and alerts. Keeping paperwork to a minimum in Recruitment. Online support when you have a problem. I have used a lot of Recruitment databases and this is the complete package and a realistic cost and you could buy a software package but Chameleoni you get online help and the software is always being upgraded.

Cons

To be honest I have been using the software package for 7 years and when I was starting my Company I knew what I was looking for with a software package for Recruitment and the only thing I could say is if it was free that would be good!

Great platform!

Pros

Integrated into Idibu
Good customer support
SAS pricing
Reliable platform
Easy to use
Scalable with minimal effort

Cons

Email integration is archaic!
It is pretty unusable and not aesthetically pleasing to be honest!
Its a useful feature- that i pay for - but never use due to its slow and clunky feeling when using...
Its also too small and awkard to practically use properly daily...
feels like email from day one...

Could be so good but yet so far!

I used Chameleon-i for a number of years on a one & then two user basis. The system is straight forward and nearly good but found after 5 years of using it to build a database of candidates - it was useless! I couldn't search within CVS. After flagging this to help desk and raising this with the company - they couldn't fix it and the attitude of the company was dire! I was left for 6 weeks without a fix and was forced to find an alternative supplier - no interest from Chameleon-i and I was forced to leave. A loyal customer lost and any credibility with it because of their attitude! I raised it with the management and request some kind of refund for some of the money I had paid or even some gesture of goodwill - not a sausage! At great cost, I had to migrate what I could across to Bullhorn - wish I'd done it sooner. Terrible customer service. The system isn't terrible but fundamentally couldn't do what I and most people would expect it to do - the basic search! I wouldn't recommend the company to anyone on that basis!

Pros

Straightforward basic setup

Cons

Everything costs "extra" per month
Support was terrible
Management team not interested in problems
Fundamentally couldn't do the recruitment basics

Great starter database

I used this system for a few months and found it to be exceptional value for money. The system is well built and easy to use for anyone who has used recruitment databases previously and takes no time to get up and running. All the features you would expect are there, and support are great too.

Pros

Ease of use.
Cost - very good value for money.

Cons

Cloud based - if you have poor connectivity then its a big problem.