Chameleon-i Software

Great piece of software. As recruitment business owner I investigated several options when setting up my business and Chameleon-I was the only one that felt like it met my needs. It has all the functions you would expect from a Rec CRM system and is priced very competitively. Superb technical support and lots of nice extra functions have been added since I initially signed up.

Pros

Clearly built and designed by people with experience in the industry, knowing what is important to recruitment business owners and consultants to simplify their CRM system without skimping on practicality.

Cons

The UI could do with a slight face lift in my opinion to make it look more modern but apart from that I can't think of many cons.

The customer service is so good - the phone is picked up quickly by knowledgeable, helpful and friendly staff. They've ironed out any issues and also actioned my requests for additional database features. I'm really happy after 5 months using the product.

Pros

It's easy to use, has excellent features and a user-friendly layout, the pricing is very fair and the customer service is fantastic. They also extended my free trial when I asked to have more time.

Cons

There are some missing features but these are updated regularly and they will quickly respond to and act on suggestions.

Pros

- very powerful tool
- endless search opportunities
- can be individualized
- supports many plug-ins

Cons

- a bit heavy handed / usability not very good
- sloppy coded / quite a few bugs
- website loads a bit slow

Great software, talented and hard working support team that work to understand your business - overall a great provider that we have worked with for 8 years +

Pros

having worked in recruitment for a number of years across 3 different businesses using 3 different CRMs Chameleon-I is easily the best Database Software.
Its the most intuitive for ease of use and training team-members on. General functionality and flexibility to tailor to exact requirements we need has been great with a few bespoke reports and updates specific to our use and best practice have been supported and developed.
The support - especially has been outstanding and they take ownership to ameliorate the occasional issue and bring to successful conclusion.
As a team they seem proactive, experts and ahead of the rest of their competition.

Cons

CMS aspect is a little clunky to get your hear around initially - few trial and errors when tailoring templates - again this is bespoke though and the general Templates for communications (client and candidate) are more than adequate

Nothing else other than we like Chameleon-i and highly recommend, in fact, I have already recommended a couple of friends to Chameleon-i who are now using and are equally impressed.

Pros

Ease of use, modification to our business, customer support is excellent (Noemi is particularly helpful), lots of functionality, syncs with Outlook, LinkedIn etc, Cloud-based and good value.

Cons

There a couple of searches I'd like to be able to run which aren't possible. No major issue as there are work arounds.

I have been using Chameleon-I for over 6 years and always been very satisfied and any issues have always been resolved quickly.

Pros

New recruits can pick it up quickly and once they have completed the training they understand the basics and can start working.
Regular updates to improve the system.

Cons

No major problems but there are always improvements which could be made. I would like to see options which would make the system more specific to my own business.

Pros

Very easy to use
Easy to add to and amend as you expand the functionality
Lots of functionality!
Good training and support but the CRM is very intuitive to use
Easy to add/remove users
Great tagging and search systems
Covers both contract and perm

Definitely recommend this product , well worth swapping on a free trial to see

Pros

Simple to use, reliable, free unlimited training, reasonable price and loads of extras if you want them. The company are also doing loads of work to help with GDPR for free

I initially went with Chameleon-i as a start-up business due to the feature set and pricing. As my business grew, I’ve been able to take advantage of Chameleon-i’s Blueprint Website service and many integrated partners – It’s also allowed me to offer flexible and off-site working for my staff. Currently waiting for database partitioning so I can split data and only show it to relevant consultants - have been advised it's on its way.

Pros

- Web based; Can access anywhere
- Quick Loading
- Dedicated account manager and support for all staff members
- Frequent product updates
- Easy to use and free training for all users

I used Chameleon-i for a number of years on a one & then two user basis.
The system is straight forward and nearly good but found after 5 years of using it to build a database of candidates - it was useless! I couldn't search within CVS. After flagging this to help desk and raising this with the company - they couldn't fix it and the attitude of the company was dire! I was left for 6 weeks without a fix and was forced to find an alternative supplier - no interest from Chameleon-i and I was forced to leave. A loyal customer lost and any credibility with it because of their attitude!
I raised it with the management and request some kind of refund for some of the money I had paid or even some gesture of goodwill - not a sausage! At great cost, I had to migrate what I could across to Bullhorn - wish I'd done it sooner. Terrible customer service.
The system isn't terrible but fundamentally couldn't do what I and most people would expect it to do - the basic search! I wouldn't recommend the company to anyone on that basis!

Pros

Straightforward basic setup

Cons

Everything costs "extra" per month
Support was terrible
Management team not interested in problems
Fundamentally couldn't do the recruitment basics

Advice to Others

Look elsewhere - there is better for less out there! God forbid there is a problem!