Crelate software


Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, attract and retain talent. By combining opportunity and talent pipelines in a single solution, recruiting and sales teams can work together.

Crelate offers ATS capabilities, opportunity management, drag-and-drop workflows, Office 365 integration, text messaging, activity tracking, candidate portals, automatic email tracking, job board posting, resume parsing, built-in recruiting analytics and more.

Crelate is a cloud-based application that includes a Chrome Parser extension, Outlook add-in, mobile apps for iOS and Android as well as an iPad app so users can do their work on the go.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

178 Reviews of Crelate

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  • Kevin from Harper Associates

    Specialty: Recruiting Agency

    Number of employees: 2-10 employees

    September 2018

    User friendly and has lots of great features

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Crelate is a relatively new company and I expect the product will continue to improve. I like that I was able to do a free trial to get a true feel for how it works before buying. So far I am mostly satisfied.

    Pros

    Dashboard is very simple and customizable. It sends your jobs out to the free job boards like Indeed and ZipRecruiter and allows you to direct candidates all to one place. The job portal is very clean looking and allows you to tag jobs with different categories. It can also be embedded into your existing website. Pricing is reasonable compared to other ATS products. Importing candidates from LinkedIn is a very useful feature too. Email tracking is another feature I like - I'm able to see all of my conversations with candidates right from the dashboard.

    Cons

    Integration with paid job boards needs to be expanded. Posting to CareerBuilder through Crelate does not give you all of the job categories and custom options that you get if posting on the actual site. Monster integration does not work either. Would be nice to add options for posting to Craigslist and other niche job boards. Mobile platform functionality is ok but not great.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Todd from Waterside Specialized Staffing Services, LLC

    Specialty: Recruiting Agency

    Number of employees: 2-10 employees

    September 2018

    Pro option: Great product, scalable, super responsive team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cloud based and agile, created by people who care about the success of their customers, super easy to use, sync integrated to Chrome and all the job boards. Far superior to the other ATS's I have used in the past (I have used 3 others). My account rep, has been beyond helpful and attentive. 10 stars.

    Cons

    None as of yet, and I really tried to find something to say in the block. I think there is always preferences unique to anyone's data storing style, but so far, love it.

    This review was submitted organically. No incentive was offered
    Review Source
  • Michael from Client Consultant Connection

    Specialty: Recruiting Agency

    Number of employees: 2-10 employees

    September 2018

    Crelate Talent is a solid ATS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Strong product features and excellent support, as well as Youtube tutorials, make this a very easy product to use.

    Cons

    While the support is great, some of the features are not overly intuitive. That's where the Youtube tutorials add a lot value.
    The cost is a bit high at the monthly level, but will more than pay for itself in productivity.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Randeep from Aditya Birla Group

    Number of employees: 10,000+ employees

    August 2018

    A platform to trigger up applicant tracking process.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The multiple ways to add an account is tremendously useful. We have never encountered any kind of lags or timeouts. Auto checks maintenance and hence reduces the human errors thereby saving a lot of our time. The highly responsive customer service team is another plus. You don’t have to switch in between interfaces as the application changes to AdWords simultaneously.

    Cons

    The absence of a highlight feature for keywords. You can’t separate clients and candidate’s contacts. At times you would encounter glitches and bugs. The mobile application requires improvement as it misses out some very basic features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    How to make Crelate better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall my experience has been satisfactory. I do like some of the features, but some I am not a fan of.

    Pros

    I like that you can add clients and submit candidates with ease.

    Cons

    I do not like that you cannot click and drag a resume into the system,.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Crelate, Crelate, Inc.

    August 2018

    Thank you so much for your review. We do support dragging resumes from your desktop into the system. However you need to open the Import Contacts dialog first. From there just drag and drop the resume into the box in the upper left of that screen. We understand opening the import dialog first is an extra step and are considering options to make this even easier. We have logged this feedback for future versions of Crelate.

  • Marva from New Jersey Respite Care Plus

    August 2018

    excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    CONVENIENCE FOR RECRUITMENT PURPOSES.

    Pros

    ease of use AND LOTS OF TRAINING VIDEOS. COULD BE BETTER WITH AN HRIS INTEGRATION....NEED TO TRACK MORE THAN THE APPLICATION. ALSO NEED FULL HRIS CAPABILITIES.

    Cons

    DOES NOT CAPTURE THE ENTIRE HOME ADDRESS WHEN APPLICANTS APPLY ONLINE. VERY INCONVENIENT FOR US TO LOOK FOR THE ADDRESS DURING THE HIRING OR INTERVIEW PROCESS.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    Excellent ROI.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Infinitely better than my old ATS.

    Pros

    Ease of use is excellent. Unlike other ATS's there's no training needed.

    Cons

    Don't have an answer for this - nothing stands out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Loren from Pediatric Theraputic Services

    Number of employees: 11-50 employees

    July 2018

    Crelate Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easily allows me to search candidates and access emails, resumes, etc. without storing files in multiple locations.

    Cons

    None! I love it! I would like to see continued development for even more ease- Perhaps a more accessible mobile app??

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Max from Vangst

    Number of employees: 11-50 employees

    July 2018

    Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The LinkedIn Plugin - being able to scrub LinkedIn Profile and importing into Crelate

    Cons

    Not very user friendly. User Interface could use some work. Needs to be simplified

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Crelate, Crelate, Inc.

    August 2018

    Thank you so much for your feedback. We would like to connect with you directly, so we can get your thoughts and better understand where we can simplify and improve our user interface.

  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    Crelate has (almost) everything you ever need in an ATS/CRM System for external recruiters

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very good - I am a happy customer

    Pros

    Easy to use, simple, stable platform, excellent customer support

    Cons

    Nothing really. The software works very well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Robert (Bo) from Advantia Health

    Number of employees: 51-200 employees

    July 2018

    Crelate - Recruiters Best Friend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The value for the price of an annual license is beyond incredible. This is my go-to ATS every time!

    Pros

    The ease of publishing jobs, email journaling, and overall candidate tracking.

    Cons

    Although the search function works well, a more robust adhoc tool would be a great feature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rachel from Financial Professionals

    Number of employees: 2-10 employees

    July 2018

    review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    good

    Pros

    ability to import resumes and send emails

    Cons

    Difficulty with search of company details for positions that have been closed out. I would like to be able to type company name and all activity pop up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    Web 1.0 ATS-CRM Integration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have fully integrated our ATS and CRM which is exciting. We are tracking active recruiting well. But we are struggling with the workflow for sales and the reporting features for tracking things well from both recruiting and sales perspective.

    Pros

    ATS-CRM integrated in one platform
    Email archiving
    Job Board Posting and Distribution

    Cons

    No Google Calendar Sync
    No Two-Way Email Sync (sending response emails)
    No Email Tracking for Marketing
    No LinkedIn Connect Integration
    Poor Reporting Features
    Limited Customer Service that pretty much just sends support links
    Limitted Workflows

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Crelate, Crelate, Inc.

    August 2018

    Thank you for the review. We'd love to connect and see if we can help with your workflow and reporting struggles. This review is anonymous, so if you'd like, please log a support ticket from the app and reference this review so we can escalate this internally.

  • Adam from Building Talent, LLC

    Number of employees: 2-10 employees

    July 2018

    Great Start

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's doing a fine job for what it is and for how much it costs.

    Pros

    has good interface between candidates and opportunities and jobs

    Cons

    Still feels like it is in development. Looking forward to when more of the product is developed and rolled out. ie. LinkedIn Integration, delayed response, email tracking (when opened, when linked clicked, etc), etc.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • McLean from Vangst

    Number of employees: 11-50 employees

    July 2018

    Good CRM, lots of interconnectivity and good account tools

    Ease-of-use
    Functionality
    Quality
    Support

    We are streamlining an ATS with our business development CRM - Crelate lets us have both in one solution, including easy integrations with other software.

    Pros

    Ease of access, custom workflows, gmail integration.

    Cons

    A little clunky in setup. It also sometimes uses all the RAM on my Chromebook, but not that often.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Warren M. from Finance Placements

    Number of employees: 2-10 employees

    July 2018

    The best ATS out there in the market

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Very user friendly with minimal training needed

    Cons

    I wish it was easier to sync with my email

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Suzanne from Thrive Financial Recruiting LLC

    Number of employees: 1 employee

    July 2018

    Review on Crelate Talent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fantastic service and product.

    Pros

    Modern interfaces. Search capabilities that will even search my notes for names, companies, etc.

    Cons

    I find the job order functions fiddly. For example, I need to go to Home and then "Sales" in order to change priority of jobs. I think you don't need the "Sales" and "Recruiting" functionality to be different (this could all be in one function. Also, I then have to go to "Jobs" tab to actually see detail of jobs and see my "Notes". Once again, if this could ALL be in the same place, this would be easier.

    Also, it would be great to be able to email documents (ie new resumes) to a contact, job order, or company that is already in the system.

    It would be great to be able to email out the documents that are linked in the system. Ie, I put job orders into documents in job orders. It would be great to be able to email that document to candidates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    Yes! Crelate!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Accessible platform, easy to search database, easily customization, time saving features, integrated with job boards and other browser embedded tools help us save time when recruiting for our clients.

    Pros

    A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

    Cons

    Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    July 2018

    Overall, a great product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Accessing talent pools in my database more quicky.

    Pros

    Chrome extension to instantly pull in candidate data from LinkedIn
    Workflows and lists
    Email templates
    Tracking business development opportunities and their potential values
    Price
    Job board postings directly integrated with CRM to review and quickly add candidates. I've had several placements this year due to this feature!

    Cons

    Manually have to update job changes.
    Would love to see integration with Outreach.io for business development and candidate email drip campaigns.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    July 2018

    Crelate Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like having everything I know about a candidate, client, and job position available at the touch of a button. Other than difficulty with clients having the same name, it is effortless to download new contacts, update information and access that info. With it linked to my email, it automatically tracks correspondence.

    Pros

    Ease of tracking correspondence and action with candidates. Ease of adding contact information.

    Cons

    Adding people to the system. If the person has the same name, I find it difficult to create a new contact with the same name. And, it constantly asks me to merge the files even though the only thing similar is the name!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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