Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, attract and retain talent. By combining opportunity and talent pipelines in a single solution, recruiting and sales teams can work together.

Crelate offers ATS capabilities, opportunity management, drag-and-drop workflows, Office 365 integration, text messaging, activity tracking, candidate portals, automatic email tracking, job board posting, resume parsing, built-in recruiting analytics and more.

Crelate is a cloud-based application that includes a Chrome Parser extension, Outlook add-in, mobile apps for iOS and Android as well as an iPad app so users can do their work on the go.



199 Reviews of Crelate

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 199 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2018

Crelate from a Recruiter Standpoint

Overall it is a solid database to track our candidates and clients. Also, it links to your email to track all email communication between you and the contact which is good to show that we are consistently touching base with our people.

Pros

With the extension, I can add profiles for my candidates directly from their LinkedIn profile.

Cons

I need more particular filters for my searches. For instance, I want to be able to search my open opportunities by state. This is probably possible if we had a Crelate engineer customize for us.

December 2018

Mary Ann from Mary Ann Markowitz & Associates

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Best ATS I've had as a business owner

I implemented it summer of 2016, it works like a champ and does not require a terribly fast internet connection; we were full-time RVing at the time and it works well on the road. The support is awesome, a little late getting to you but always has a good answer. Responsive to requests for new features.

Pros

The interface with Linked In, templates and reports are easy to use.

Cons

Anyone who comes into the database creates a company if it's on their resume, this creates tons of duplicates. I like a nice tidy data base and could drive myself crazy with this.

November 2018

Jacob from Vangst

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Crelate Review

It has been good. Anytrhing is better than Taleo.

Pros

I love how it tracks metrics that you can customize by user. It give me my direct numbers for the month, week, and year. It is also easy to parse resumes.

Cons

I feel that sometimes it can be complicated to set up ways to make it work for you. I also do not like that it does not have a good way to monitor work flow.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2018

Crelate for ATS

Pros

I liked the way we enter a candidate and tag them to ourselves, so even if another recruiter helps them find a job, we get a part of the commission because they are tagged as our candidate.

Cons

Sometimes more than one recruiter would enter the same candidate, and it would slip through because the name and contact info were not typed/spelled the exact same way - so the system thought it was a different person.

October 2018

John from Computer Software

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Full feature software

Pros

More features than I can use. Straightforward user interface.

Cons

It would be useful to integrate with databases that contain email and phone numbers, such as Lusha.

October 2018

Lissa from Comprehensive Therapy Consultants

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Crelate Talent

Prior to getting Crelate we had only HR software which didn't function well as an applicant tracking system. Crelate has helped so much. We now can make sure people don't slip through the cracks. It keeps us organized and multiple people can see what's going on with our candidates and where they are in the hiring process. Customer service has been helpful and responsive.

Pros

I like the ability to quickly look at the home page and see notes left about applicants by my colleagues and myself. I like the ability to create tasks for myself and others. We have just started using the mass emailing and will try out texting too. This is very useful. The system helps me stay organized with candidates for multiple jobs at all times.

Cons

I don't like how you have to scroll down to view the open jobs. I have multiple pages of openings and it's annoying. I only like one home page view, the other views are too visually cluttered in my opinion. The nice thing is you are able to change the view.

October 2018

Valerie from Emerald employment

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Human resources

Pretty good. Our previous program was not as user friendly so this is a step up

Pros

Easy uploads. I like that having multiple documents on each contact is simple

Cons

Not enough formatted space for descriptionto reolqce applications. Not having all contacts on same page when looking for one. No way to search for people without making a list. Sometimes i just need one person to contact and sifting through pages and pages even if alphabetical is lame

October 2018

sharon from MJ Morgan Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Easy to use

We were not happy with the prior ATS we were using because of how hard it was to follow. The switch to crelate was seamless and great. I love how easy it is to follow and use.

Pros

the clean cut design and how easy it is to follow and use.

Cons

the app is not as easy to use as the browser

October 2018

Minette from Aderas

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

So easy to use and always advancing!

Overall great! This has been my favorite ATS to use; it's colorful and nice to look at.

Pros

Easy to use and intuitive. Always being updated with new things. Friendly and helpful support staff.

Cons

Sometimes need to refresh page for changes to take effect (moving candidates from New to Pass, etc). Duplicate candidates aren't always picked up and condensed.

October 2018

Ryan from Vangst

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Exciting new CRM

This is such a powerful tool for recruiters. Sales and marketing ops take a step back, but I see a bright future for Crelate.

Pros

I love the UI, maneuverability, and their customer service. They have been an amazing team to work with.

Cons

It's still early on. A lot of features are developing. Not a lot of tools, especially sales & marketing tools, integrate with Crelate. BUT the Crelate team is very responsive and helpful in integrating 3rd party tools in.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Tech Recruiting

It's okay, not great

Pros

Crelate has a modern UI. The dragging and dropping features are nice

Cons

Getting around and menus are not intuitive. You have to click through several icons to figure out how to get somewhere (i.e., to lists, uploading resumes, etc.)

October 2018

Brandon from AllStaff Solutions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

October 2018

Pros

The tracking system and the ability to see reports.

Cons

The search and uploading documents portion

October 2018

Matt from ROI Search Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Crelate for Sales

It allows us to track activities by account that are being touched by multiple people. It helps to maintain focus, owners, timing and follow up.

Pros

The dashboard is easy to follow and contains the information I need to track progress.

Cons

There's nothing that I dislike about Crelate; I think if you continue to make it customizable, it will only improve.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Nice Balance of Ease-of-Use & Customization

Pros

- Ease of user interface.
- Custom reporting.
- Custom stages, events, activities.
- Tablet friendly.
- Best for sourcing/recruiting.

Cons

- The way Jobs and Companies are organized could be improved.
- Sales/Business Development/Leads functions not as intuitive as you may assume, as the sourcing/recruiting side is so good.
- Automatic forced updates, usually for the better, but sometimes it would be nice to opt out of certain new features.

October 2018

Liz from Liz Bronson Consulting

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Perfect For The Recruiting Consultant

Great- I can keep track of my candidates easily. Love the dashboard for manager calls!

Pros

Crelate does what I need- it keeps a database of my candidates, allows me to move them with ease from job to job, keeps my notes etc. It's reasonably priced, private and user friendly.

Cons

When I save someone, I need to go into their record to disposition them. I'd like to be able to save them as "Reach Out 1" vs having to save as new from the resume/website, go into Crelate and put them in a stage.

October 2018

Allison from Springboard

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

2 of 5

October 2018

Crelate for Candidate Tracking

It was a useful tool for what we needed but would be more valuable or useful if the candidate and company profile management was easier to cross reference - those two functions seemed like separate tools.

Pros

All of the communication with a profile was in one place.
Easy to train new users due to user-friendly interface.

Cons

Search functions could be improved when managing candidates and companies.

October 2018

lesley from The Talent source

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Wish list for future inhancements

Connecting candidates to job orders

Pros

keeping track of recent candidates--organizing candidates with job orders

Cons

when doing a search & getting a list of candidates --when you go thru them--they are not numbered--would like to be able to scroll--like looking at emails & knowing what Number you are up to--also when saving a template--it doesn't always show on top of right side--have to search for it

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Crelate Review

Expediting business development as well as keeping all records and documents in one centered place.

Pros

I like a lot of facets of the portal. The fact it's always evolving is a big one for me. Very simple to use which is another great point for me.

Cons

Sometime's it doesn't pull all of the information off the resume when you parse it so sometimes you have to enter info manually.

October 2018

Vanesse from Global Personnel Solutions

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Pros and Cons of Crelate

Pros

The ability to view resumes and applications

Cons

navigation from point A to point B - should have a feature where documents in onboarding piece, can be linked and uploaded to Crelate

October 2018

Kindra from Useful Staffing Inc

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great system

Love look and feel

Pros

Ease of use and availability of customer support... very helpful and knowledgeable individuals. Responsive to my requests!!

Cons

None