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CEIPAL ATS

Ceipal is a scalable, AI-driven, total talent acquisition platform that provides visibility across all channels and sources while organizing your data into a single talent ecosystem. With the power of advanced automation and artif...Read more about CEIPAL ATS

4.6 (1139 reviews)

54 recommendations

PCRecruiter

PCRecruiter is an ATS/CRM hybrid SaaS solution for recruiting and sourcing professionals in executive search agencies, contract placement firms, and HR teams across a wide array of sizes and markets. PCRecruiter offers a comprehen...Read more about PCRecruiter

4.3 (388 reviews)

53 recommendations

Crelate

Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, att...Read more about Crelate

4.5 (392 reviews)

44 recommendations

Top Echelon

Top Echelon recruiting software offers applicant tracking (ATS) and client relationship (CRM) features in a single recruitment solution designed to manage the placement and hiring process for growing recruiting teams and companies...Read more about Top Echelon

4.6 (492 reviews)

38 recommendations

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Tracker

Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The solution allows businesses to manage entire recruitment workflows, right from candidate sourcing and plac...Read more about Tracker

4.7 (185 reviews)

15 recommendations

JobDiva

JobDiva is a cloud-based Platform as a Service (PaaS) for staffing enterprises, incorporating a patent-protected search-and-match recruiting engine, supported by a full suite of CRM, data analytics, back-office, candidate communic...Read more about JobDiva

4.5 (1226 reviews)

5 recommendations

Avionté

From the outset, Avionté software was designed to be a comprehensive operating platform for staffing businesses. Avionté provides robust software solutions that include CRM, recruiting, onboarding, payroll, billing, and business i...Read more about Avionté

3.9 (163 reviews)

4 recommendations

Arya

Arya by Leoforce is a recruiting platform that helps enterprises and staffing agencies quickly and efficiently identify and engage qualified candidates for open positions. Arya eliminates the need to post, search and monitor sepa...Read more about Arya

4.0 (32 reviews)

3 recommendations

Gem

Gem’s Talent Engagement Platform helps large and mid-size recruiting teams use data and automation to engage talent more deeply, build diverse, high-quality pipelines, and hire predictably at any scale. Gem unifies data and conte...Read more about Gem

4.8 (119 reviews)

2 recommendations

Recruit CRM

Recruit CRM is an applicant tracking system (ATS) for recruitment agencies and executive search firms. Recruit CRM offers all functions, which agencies need like resume parsing, an in-built email client, job board posting, t...Read more about Recruit CRM

4.9 (351 reviews)

1 recommendations

SmartSearch

SmartSearch is a cloud-based applicant tracking system that caters to staffing firms, corporate, executive search and consulting companies. Primary features include applicant sourcing, applicant tracking, prescreening, email manag...Read more about SmartSearch

4.6 (48 reviews)

1 recommendations

ZipRecruiter

ZipRecruiter is a Web-based platform that helps streamline the overall hiring process. It enables organizations to post jobs to hundreds of job boards with one click, and users can manage all applicants through a user-friendly onl...Read more about ZipRecruiter

Indeed

Indeed for employers is a cloud-based hiring solution, which helps small to large enterprises post job vacancies and acquire qualified candidates. Features include messaging, interview scheduling, user management, role-based permi...Read more about Indeed

Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM ...Read more about Bullhorn ATS & CRM

Zoho Recruit

Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages...Read more about Zoho Recruit

Lever

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with com...Read more about Lever

100Hires

100Hires is an applicant tracking system (ATS) designed to help businesses track and hire job applicants for various roles. It allows HR professionals to store candidates’ resumes in an integrated database, draft emails using cust...Read more about 100Hires

Vincere

Vincere is the Recruitment Operating System: the modern OS purpose-built for recruitment & staffing agencies worldwide. Launch with our powerful core suite of modules. Then expand your tech capabilities with pre-integrated Access...Read more about Vincere

Recruiterflow

Recruiterflow is a modern applicant tracking & CRM software built for staffing & recruiting agencies. Recruiterflow helps you source candidates, engage them and collaborate with your team. With its custom pipelines and pipeli...Read more about Recruiterflow

Firefish

Firefish is a recruitment marketing platform designed to help hiring managers connect and recruit applicants. The solution enables administrators to post job advertisements across various social networking channels or websites and...Read more about Firefish

Buyers Guide

Last Updated: March 16, 2023

There’s a whole category of software designed for employment agencies, headhunters, temp agencies, recruitment agencies, staffing agencies and related businesses that focus on recruiting employees to work for client organizations. Although “recruiting agency software” is not a commonly used term in the industry, we’re using that phrase in this guide to describe this type of software, which is designed to assist recruitment agencies in performing their day-to-day tasks more efficiently, such as:

  • Manual tasks (e.g., time and expense submission)

  • Job postings

  • Social recruiting

  • Applicant tracking

  • Communication and scheduling

  • Reporting and analytics 

This buyer’s guide has been written to help recruiters navigate the landscape of available staffing software products, and to assist you in making the right decision.

Here’s what we’ll cover:

What Is Recruiting Agency Software?

Common Features of Recruiting Agency Software

What Type of Buyer Are You?

Market Trends to Understand

What Is Recruiting Agency Software?

A good recruitment agency software product will be designed with multitasking in mind—since you’re constantly fielding phone calls and moving from one candidate to the next, the ability to get from one place to another in the software without losing your place is critical.

Staffing agency software will contain many of the same features and functionality associated with HR software or recruiting software, though slanted to the fact that agencies are hiring for other people, not themselves. At its heart, an employment agency software program contains applicant tracking, resume tracking and recruiting applications, which together allow recruiters to manage all the necessary data related to applicants and clients so they can make better matches in less time.

The more advanced a product gets, the more likely it is to have features like automated candidate matching, social media integration, accounting/payroll and time and expense tracking. The best software for staffing agencies will let you manage all aspects of your business in one place.

Common Features of Recruiting Agency Software

Features of recruiting agency software include:

Employer tracking

This is the customer relationship management component of the software. Every company that comes to your agency looking to hire someone gets their own ID and workflow code, which includes basic information about the employer, their hiring needs and history, deadlines etc. This helps you manage who’s hiring for what jobs and when.

Applicant tracking system (ATS)

Manages basic information on a candidate, their skills and work history and their status in the hiring workflow. More advanced systems have resume parsing capabilities, which help convert candidate resumes into the relevant data fields.

Candidate matching

Matches candidates to the employer and job, based on their skill set, work experience and the needs of the hiring company.

Time and expense tracking

This feature allows the agency and/or hiring company to track employee time cards, invoices and expenses to make sure their resources are being spent appropriately. This then ties into the accounting workflow.

Payroll and accounting

Recruiting agencies need to be able to tie their accounts receivable to the employee that they helped match. Temp agencies need to tie this to accounts payable, too, since they receive the money from the hiring company and then pay that out to the temp.

Social media and online integration

Helps you connect to major job boards and social media sites to share job openings and recruit new candidates. Some programs also offer the capability to scour job boards, which helps find passive candidates who have their resumes posted online.

Email/calendar integration

More advanced systems will tie directly into your Microsoft Exchange Server, Google etc., to associate the email or calendar item with the candidate and/or employer. This makes it much histories much easier to browse and search and immediately gives you access to all the data you need for any conversation.

What Type of Buyer Are You?

Products in the recruiting agency software market are designed for different types of buyers. These buyers include:

Temp agencies. Since temp agencies deal with high turnover and are paying the people they recruit, they often need temp agency software or temporary staffing software with accounting capabilities that can handle this kind of use, as well as an online system that lets candidates log in and track their work history and payment status.

Full-time staffing agencies. Staffing agencies that recruit primarily full-time employees get paid a one-time fee for recruiting a good candidate. This typically makes for much easier accounting, but it may require more robust candidate tracking functionality, since there will usually be more steps in the candidate matching process.

Human resources (HR) professionals. If you hire exclusively for one company—i.e., you work in the HR department of a company—you’ll probably be better off with HR software or recruiting software, which are designed more for the needs of a single business rather than a recruiting agency.

Market Trends to Understand

As you evaluate recruiting systems, it is important to understand the current trends in this industry:

Online applications. Using email to manage your recruiting process can be a nightmare. Far preferable is allowing the candidates to import their data into an online system, which helps automate candidate matching and leaves everything simple and searchable. Resume parsing is the term used to describe this feature of recruiting software—the ability to import a resume and automatically identify the different elements to put into unique data fields.

Software as a Service (SaaS). Also known as cloud computing, many software programs are hosted remotely, with access coming through a Web browser. In the past few years, SaaS applications have become just as robust as traditional programs, but without the upfront costs and IT investment, which smaller companies in particular tend to find very valuable.

Social media recruiting. Twitter, Facebook, and Google+ are fast becoming the number one place to find candidates. A good system will integrate well with these platforms so you can leverage them to build your business.