Recruiting Agency Software

Finding software can be overwhelming. Software Advice has helped dozens of recruiting agencies choose the right recruiting agency software so they can automate tasks and manage client relations.

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Big Biller

Big Biller recruiting software offers applicant tracking (ATS) and client relationship (CRM) features in a single recruitment solution designed to manage the placement and hiring process for growing recruiting teams and companies.... Read more

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Recent recommendations: 56 recommendations

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PCRecruiter

PCRecruiter is an ATS/CRM hybrid SaaS solution for recruiting and sourcing professionals in executive search agencies, contract placement firms, and HR teams across a wide array of sizes and markets. PCRecruiter offers a comprehen... Read more

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Recent recommendations: 48 recommendations

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Crelate

Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, att... Read more

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Recent recommendations: 47 recommendations

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JobAdder

JobAdder is a cloud-based recruitment management platform for staffing agencies and in-house corporate hiring teams. The solution can be accessed using a web browser on any internet-enabled device. JobAdder allows recruiters ... Read more

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Recent recommendations: 39 recommendations

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CEIPAL TalentHire

CEIPAL ATS is an end-to-end Human Capital Management system which is on the cloud, scalable, secure and mobile. With extensive integrations such as Job Boards, Vendor Management Systems, Social Media sites and productivity applica... Read more

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Recent recommendations: 24 recommendations

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Mindscope

Mindscope is an applicant tracking system (ATS) that tailors to both temporary staffing and permanent recruitment agencies. It also comes with an industry-specific CRM tool. The staffing and recruitment system is multilingual and ... Read more

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Recent recommendations: 24 recommendations

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Avionté

From the outset, Avionté software was designed to be a comprehensive operating platform for staffing businesses. Avionté provides robust software solutions that include CRM, recruiting, onboarding, payroll, billing, and business i... Read more

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Recent recommendations: 18 recommendations

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Tracker

Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The solution allows businesses to manage entire recruitment workflows, right from candidate sourcing and plac... Read more

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Recent recommendations: 16 recommendations

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TargetRecruit

TargetRecruit is a staffing and recruiting agency business suite built on a Salesforce platform that allows firms to choose from applications centered on marketing, talent sourcing, accounting, reporting and more to fill needs. It... Read more

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Recent recommendations: 6 recommendations

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JobDiva

JobDiva is a cloud-based Platform as a Service (PaaS) for staffing enterprises, incorporating a patent-protected search-and-match recruiting engine, supported by a full suite of CRM, data analytics, back-office, candidate communic... Read more

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Recent recommendations: 4 recommendations

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Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM ... Read more

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ZipRecruiter

ZipRecruiter is a Web-based platform that helps streamline the overall hiring process. It enables organizations to post jobs to hundreds of job boards with one click, and users can manage all applicants through a user-friendly onl... Read more

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Vincere

Vincere is a cloud-based recruitment platform that is suitable for recruitment agencies of all sizes. It is designed specifically for data-driven recruitment companies covering direct hire, contract and executive search, with buil... Read more

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BrightMove

BrightMove provides on-demand recruiting software for staffing firms, recruitment process outsourcing providers and corporate HR departments. With access to over 1,000 resume databases, BrightMove’s sourcing tools assist rec... Read more

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CATS

CATS Applicant Tracking System was first introduced as an open source application. In 2007, the solution was released as a cloud-hosted version. CATS helps the recruiting firms to manage their entire operations involved in a ... Read more

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Recruit CRM

Recruit CRM is an applicant tracking system (ATS) for recruitment agencies and executive search firms. Recruit CRM offers all functions, which agencies need like resume parsing, an in-built email client, job board posting, t... Read more

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Jobsoid

Jobsoid is a cloud-based recruitment management solution designed to help businesses and staffing agencies search and hire candidates and enhance engagement through personalized emails and text messages. Features include video scr... Read more

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Recruiterflow

Recruiterflow is a modern applicant tracking & CRM software built for staffing & recruiting agencies. Recruiterflow helps you source candidates, engage them and collaborate with your team. With its custom pipelines and pipeli... Read more

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HiringThing

We're HiringThing, an applicant tracking solution designed to deliver Hiring Happiness for all. Our feature-rich software allows your company to attract top talent, automate recruiting workflows, and collaborate with the entire hi... Read more

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SeekOut

SeekOut is a cloud-based talent sourcing solution that helps small to large enterprises source and recruit candidates from across multiple channels. It enables users to filter candidate pools based on work history, location, keywo... Read more

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Buyers guide


Last Updated: April 21, 2021

 

There’s a whole category of software designed for employment agencies, headhunters, temp agencies, recruitment agencies, staffing agencies and related businesses that focus on recruiting employees to work for client organizations. Although “recruiting agency software” is not a commonly used term in the industry, we’re using that phrase in this guide to describe this type of software, which is designed to assist recruitment agencies in performing their day-to-day tasks more efficiently, such as:

  • Manual tasks (e.g., time and expense submission)
  • Job postings
  • Social recruiting
  • Applicant tracking
  • Communication and scheduling
  • Reporting and analytics 

This buyer’s guide has been written to help recruiters navigate the landscape of available staffing software products, and to assist you in making the right decision.

Here’s what we’ll cover:

What Is Recruiting Agency Software?
Common Features of Recruiting Agency Software
What Type of Buyer Are You?
Market Trends to Understand

What Is Recruiting Agency Software?

A good recruitment agency software product will be designed with multitasking in mind—since you’re constantly fielding phone calls and moving from one candidate to the next, the ability to get from one place to another in the software without losing your place is critical.

Staffing agency software will contain many of the same features and functionality associated with HR software or recruiting software, though slanted to the fact that agencies are hiring for other people, not themselves. At its heart, an employment agency software program contains applicant tracking, resume tracking and recruiting applications, which together allow recruiters to manage all the necessary data related to applicants and clients so they can make better matches in less time.

The more advanced a product gets, the more likely it is to have features like automated candidate matching, social media integration, accounting/payroll and time and expense tracking. The best software for staffing agencies will let you manage all aspects of your business in one place.

Common Features of Recruiting Agency Software

Features of recruiting agency software include:

Employer tracking This is the customer relationship management component of the software. Every company that comes to your agency looking to hire someone gets their own ID and workflow code, which includes basic information about the employer, their hiring needs and history, deadlines etc. This helps you manage who’s hiring for what jobs and when.
Applicant tracking system (ATS) Manages basic information on a candidate, their skills and work history and their status in the hiring workflow. More advanced systems have resume parsing capabilities, which help convert candidate resumes into the relevant data fields.
Candidate matching Matches candidates to the employer and job, based on their skill set, work experience and the needs of the hiring company.
Time and expense tracking This feature allows the agency and/or hiring company to track employee time cards, invoices and expenses to make sure their resources are being spent appropriately. This then ties into the accounting workflow.
Payroll and accounting Recruiting agencies need to be able to tie their accounts receivable to the employee that they helped match. Temp agencies need to tie this to accounts payable, too, since they receive the money from the hiring company and then pay that out to the temp.
Social media and online integration Helps you connect to major job boards and social media sites to share job openings and recruit new candidates. Some programs also offer the capability to scour job boards, which helps find passive candidates who have their resumes posted online.
Email/calendar integration More advanced systems will tie directly into your Microsoft Exchange Server, Google etc., to associate the email or calendar item with the candidate and/or employer. This makes it much histories much easier to browse and search and immediately gives you access to all the data you need for any conversation.

What Type of Buyer Are You?

Products in the recruiting agency software market are designed for different types of buyers. These buyers include:

Temp agencies. Since temp agencies deal with high turnover and are paying the people they recruit, they often need temp agency software or temporary staffing software with accounting capabilities that can handle this kind of use, as well as an online system that lets candidates log in and track their work history and payment status.

Full-time staffing agencies. Staffing agencies that recruit primarily full-time employees get paid a one-time fee for recruiting a good candidate. This typically makes for much easier accounting, but it may require more robust candidate tracking functionality, since there will usually be more steps in the candidate matching process.

Human resources (HR) professionals. If you hire exclusively for one company—i.e., you work in the HR department of a company—you’ll probably be better off with HR software or recruiting software, which are designed more for the needs of a single business rather than a recruiting agency.

Market Trends to Understand

As you evaluate recruiting systems, it is important to understand the current trends in this industry:

Online applications. Using email to manage your recruiting process can be a nightmare. Far preferable is allowing the candidates to import their data into an online system, which helps automate candidate matching and leaves everything simple and searchable. Resume parsing is the term used to describe this feature of recruiting software—the ability to import a resume and automatically identify the different elements to put into unique data fields.

Software as a Service (SaaS). Also known as cloud computing, many software programs are hosted remotely, with access coming through a Web browser. In the past few years, SaaS applications have become just as robust as traditional programs, but without the upfront costs and IT investment, which smaller companies in particular tend to find very valuable.

Social media recruiting. Twitter, Facebook, and Google+ are fast becoming the number one place to find candidates. A good system will integrate well with these platforms so you can leverage them to build your business.