About HiringThing

We're HiringThing, an applicant tracking solution designed to deliver Hiring Happiness for all. Our feature-rich software allows your company to attract top talent, automate recruiting workflows, and collaborate with the entire hiring team.

Looking for a private label applicant tracking solution? We offer a complete, fully customizable platform for HR Systems, Franchises, Associations, and Staffing Agencies. Our Open API and advanced features allow you to expand your offering without the hassle of building your own applicant tracking system.


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88 Reviews of HiringThing

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July 2018

User Profile Picture

Kathleen from iPartnerHR

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Strong features, engaging interface, great customer service, improved results

Pros

I both recruit and use this ATS across multiple high tech clients. No other ATS had this feature. HiringThing provides easy of use for hiring managers, affordability and a solid platform of features for savvy recruiters. With more use is more enjoyment, I especially appreciate the larger resume view area. Other ATS are clunky in comparison. My first time ATS user clients/managers find it easy to use and I appreciate the extensive options. We've come to rely on the notes area which provides a snapshot of activity timeline and interview notes. The help/tutorial area is robust, engaging and effective for quick How Tos. I began using their background check provider- Crimcheck- easy to set-up, pricing is 40% lower than HireRight and easy to access internally with two clicks at the candidate profile. Our results- better social media presence & sourcing, ease of scheduling interviews and effective hiring manager and candidate communication produced better qualified candidates and faster overall hiring.

Cons

These are small and most could be solved if I ask questions or check their extensive Help Area- 1. preview outgoing messages. 2. Adding a ready to use and change employment application would help clients who have a solid payroll system but don't have or use an HRIS system. Woofoo does not seem to be sufficient.

February 2021

Gary from The Strive Group

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Functionality

5.0

February 2021

I want to be one of your Account Executives

This is a phenomenally easy to use ATS! I love it and it's such a welcome change after coming from the user end of large commercial, robotic and impersonal recruiting software that large companies use.

Pros

In the last six years I've used Kinexa Brass Ring and Taleo extensively for three large corporations. I've learned more than five different Taleo platforms and two different Brass Ring platforms. This is my first experience with HiringThing and I think it's very user friendly and straightforward. I'd really like to speak to someone about becoming a representative for your product in Alaska or anywhere virtually. Please call me. Thank you, Gary L. Richardson [SENSITIVE CONTENT HIDDEN]

Cons

The functionality may exist and perhaps I just can't find it yet, but it would be nice to be able to mass email prior applicants who meet the required or desired criteria from HiringThing.

Reasons for Choosing HiringThing

After transitioning away from a large corporate employer, I picked up a contract recruiting position with the Strive Group which is how I was introduced to your software.

Reasons for Switching to HiringThing

I grew tired of the robotic and impersonal nature of recruiting in my prior organization. I found myself being more of an administrator and less as a recruiter.

December 2016

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: GetApp


Customer support

1.0

Functionality

1.0

December 2016

Better than using nothing

We have used this program, which is an improvement over nothing but have found some serious issues with using it. It will send emails out to subscribers about new jobs that haven't been published. Every one of your subscribers will know about a job if Tuesday rolls around and you are still working on the draft with managers. It really makes things messy when it happens to be a job that somebody is going to be terminated from but hasn't actually been informed yet. It also does not keep a record of the offer letter you send out. You will get it listed in the files ONLY if the applicant accepts and signs the letter. The letter is off in limbo if they don't sign it.

Pros

It's better than using nothing at all.

Cons

It has an all or nothing mentality when it comes to features. No way to block duplicate applicants based on email addresses. No way to track offer letter sent until it is signed and accepted. Will publish job postings automatically, even though the ad was not actually published by the user. Applicants skip qualifying questions when they apply through indeed.

Response from HiringThing

Replied January 2017

We greatly appreciate your feedback and apologize for any issues that you have experienced. In order to remove jobs from the subscriber notification emails, there is a "Hide Listing" option under the Advanced Options on the job listing, that will do this for you. Someone from our Customer Success team will be reaching out very soon to address this and any other questions or concerns you may have. We value you as a customer and strive to do whatever it takes to make hiring better and easier for you.

October 2016

Cindy from HR Annie Consulting

Company Size: 2-10 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Ease of learning, use and amazing customer service!

Our consulting company HR Annie Consulting began using HiringThing for one of our clients a few years ago. Ever since, even though we get exposed to other programs, Hiring Thing is our #1 recommendation. Even clients who we no longer consult, remain loyal users of this platform for recruiting, applicant tracking and retention of their candidate files. Another thing I love about Hiring Thing is that their team is always conscientious and open to their user's ideas for improving what is already great! When they make an upgrade or add on a service, I have never had significant downtime learning or acclimating to any changes. The customer service from their team is quick, responsive and proactive in helping our team find solutions to increase our applicant pool, which for hard to fill positions has been invaluable!

Pros

There are a lot of tools and they are easy to use. Whenever I've had a question about anything, their team has been really helpful.

Cons

The price and options keep changing so it's hard when we are a pass through agreement with our clients and suddenly have to charge them more...even worse, when we don't catch it and aren't passing the cost through. Maybe a different rate package for companies that are referring use for tithed clients or a referral bonus??

Response from HiringThing

Replied November 2016

Thank you for your review Cindy. I'll have someone from our team reach out because we do have a referral program that might be of interest. Also we apologize for any frustration that our pricing optimizations have caused you. We're constantly working to make sure that our plans and features meet the evolving needs of our customers. We think that joining the referral program will help eliminate any pricing issues you experience with your clients.

October 2016

Johnny from Simplex

Company Size: 1 employee

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2016

Fast, Easy to Use, No Frills

I am an independent recruiter and value fast, easy to use, nice user experience over customization, features, and workflows. HiringThing has worked great for me. It probably does not meet the needs for a larger company due to its lack of a search interface (or a usable one I should say). But if you are simply looking for a resume repository and to provide candidates a great, simple experience when they apply to jobs, this is a great solution! Their customer service is on point as well. I have spoken with their support team and seen code changes implemented within 24 hours. Not that I expected that, but that is quite a customer focused team they have.

Pros

ease of use, responsiveness, fast, good candidate experience, easy to implement with career portal

Cons

lack of really any in depth features, search, workflow customization. But I'm not looking for that at this time anyways.

Response from HiringThing

Replied November 2016

Thank you for your review. We value your feedback! We offer enhanced search and workflow customization options select plan levels. If you ever have a need for these features in the future, please don't hesitate to contact our customer support team.

September 2019

Danielle from Spring Footwear Corp

Company Size: 51-200 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Highly Recommend

I'm able to focus on other aspects of building the foundation for our HR department, culture, and employee relations because of how much time this system saves me from an administrative standpoint, onboarding, hiring, etc. Additionally, my hiring teams are able to take a much more active role in the hire process and we have seen a higher rate of retention because we are able to find the right people, for the right roles.

Pros

This ATS is the most robust, user-friendly system I have used in my career. It has streamlined my recruiting process, and allows me to have everything I need at my fingertips. Additionally, with the communication occurring within the system, my hiring teams are able to work much more collaboratively together and truly find the right candidate for each of our roles. We have explored other ATS options as we moved from one PEO to the next, and we chose to keep HiringThing as a stand-alone because we have not found anything comparable. It is exactly what a hiring team needs to truly build the best candidate pools, pipelines, and future teams.

Cons

Honestly, nothing, but it would be nice to have a text messaging option for communication.

October 2016

Becky from HR Annie Consulting

Company Size: 2-10 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Recommend HiringThing to our clients

I work in HR consulting and we do a lot of recruiting and/or train recruiting strategies. We recommend HiringThing to all of our clients. It is a great, user friendly platform and Bunnie our rep is quick and super helpful with questions and job board research. Great product.

Pros

Service and user friendly. Application management

Cons

Wish the cover letters and resumes looked like the originals without having to download them.

Response from HiringThing

Replied November 2016

Thank you for your review Becky! We appreciate you being part of the HiringThing family. We appreciate your feedback on the display of resumes and cover letters and we're happy to let you know that we currently working on enhancements to the Applicant Viewer and the entire applicant review experience.

July 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2018

good product overall at a very good price

Pros

Pretty easy to use and self-explanatory - don't need a lot of tutorials, etc. Visually very appealing (easy to read and understand, clean lay out).

Cons

would like to be able to customize stages for each opening. While it offers a "schedule function" it does not seem to work very well (do what I would like it to do). Wish I could integrate our openings with Ladders.

Response from HiringThing

Replied July 2018

Thank you for your review. We are definitely open to adding additional integration that will enhance the efficiency of your hiring process. Please feel free to reach out to our support team to discuss further, support@hiringthing.com.

July 2018

User Profile Picture

Janell from Brightworks Sustainability

Verified Reviewer

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Easy to use, affordable product with awesome customer service

Applicant tracking, applicant scoring & notes, applicant communication - all in one place

Pros

Easy to use Awesome, responsive customer service - they always email a reply quickly Option to post to other job boards (free and paid) Easy to link to our website Great value

Cons

The only missing features that I've wished for are the ability to move or copy an applicant to another job and an easy way to import resumes that are emailed to me.

Response from HiringThing

Replied July 2018

Great news, you can definitely move or copy applicants between jobs. Here is a link that will show you how: http://support.hiringthing.com/support/solutions/articles/3000034398-how-to-move-or-copy-applicants-to-other-positions You can also import resumes via email (at select plan levels). Here is a link to show you how: http://support.hiringthing.com/support/solutions/articles/3000034122-resume-import-tool

March 2015

Jacki from JMA Information Technology

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Free Trial

Review Source: GetApp


March 2015

They have such wonderful customer service!

Let me start by saying... I have tried MANY platforms. And the ones I didn't try, I watched the videos for and checked the demos. HiringThing may not be as well known as others, but it is SO good! I am so glad I stumbled upon it. In the past I have used CATS, TargetRecruit, and several others, and I have never found better customer service and a more friendly product than HiringThing. I highly recommend it! Sometimes I have even laughed at how fast they answer support emails... to the tune of less than 30 seconds after me sending it! So impressed!

Pros

-Awesome free trial with no credit card -Rating feature with stars -Simple to use, but robust enough to have all features -Beautifully designed interface -The best customer service I've ever seen -Super, highly customizable -Open API

Cons

-Right now there's no activity feed besides the sent messages, but they are developing it for me within 2-3 weeks and then will roll it out to all users!

July 2018

James from Regal Security Inc.

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2018

Overall a good low cost Applicant Tracking Software

Pros

* Very reasonable pricing options in comparison to comparable softwares * Customizable options to meet your business needs * Easy to setup job postings and to get them posted, also able to save profiles and recreate the posting as needed

Cons

* Hard to track a candidate who has applied multiple times to different positions and the notes that are taken for the profile on one position is not readily available when candidate is screened by another recruiter for a different position; * Widget does not allow any form of sorting on your home webpage screen. The most recent position goes to the top of the list. No option to split postings between say front line positions vs. management positions; * Screening questions can be bypassed by indeed.com's "apply now" button, so screening question is not consistently adhered to; * The functions of rating a New Applicant candidate moves them immediately to a the Rated Applicant without allowing for the option to move them there or archive them; * Weak filtering of international applicants

Response from HiringThing

Replied July 2018

Thank you for your review. I've passed your feedback on to our development team.

March 2019

James from Cox Enterprises

Company Size: 10,000+ employees

Industry: Education Management

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Intuitive, Effective and GETS RESULTS! Seriously, HT Makes My Days Easier!

I love HiringThing's CS, they are always open to ideas on improvement and will really talk to you about this with their clients. They are always seeking feedback. When they make an upgrade or add on a new service, I can usually pick it up, but If I do need help they have a lot of tools AND their Customer Service team is very responsive. They make sure "we" understand AND CAN USE their S/W!!

Pros

HT makes the hiring process simple, intuitive, and effective, which results in happy new employees and hiring managers. HT took a lot of manual processes and streamlined / automated them! It's Intuitive and by that I mean that EVERYTHING is right there at your finger-tips! The ATS or Applicant Tracking System just cannot be beat, it really does tell you where everyone is IN the process! TO recap: Simple-to-use, automated past-manual tasks, price is fair and it MAKES MY JOB EASIER!

Cons

There a couple: First "Rating a New Applicant" can go down a rabbit-hole as you cannot move them once they are defined as "A Rated Applicant." Also it can be hard to track a candidate who has applied multiple times to different positions. I would like to see the ability to sort from my Homepage screen, as only the most-recent position goes to the top of the list.

December 2019

Hailey from Nextep

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2019

HiringThing

Overall, I enjoy using HiringThing. It is user friendly and looks nice. Having integration with Indeed with dramatically improve my user experience.

Pros

I like that it is integrated into our system. It makes it very easy to access it and hire people directly through HiringThing into our payroll system.

Cons

I use Indeed quite often. The think I like the least is the fact that I can not post directly to Indeed through HiringThing. The only option I have is to post directly on Indeed and import candidates into Hiring Thing.

Response from HiringThing

Replied December 2019

Thank you so for your review, Hailey. We do have an integration that will allow you to post your jobs to Indeed through our software. A member of our client services team will be reaching out, as we have made some recent changes and want to ensure you have the feature enabled on your account.

July 2018

Carmela from Long Range Systems

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2018

Great value for the money!

Pros

It's very user-friendly and intuitive. It was super easy to roll out and the managers were able to quickly learn how to navigate through the system. I love how you can do everything in one place from scheduling interviews to extending offers to running a background check and hiring someone.

Cons

I wish there was a way they could refresh your job posting more often. If you don't post at the exact right time and don't get enough hits initially, you could end up with a lack of candidates to choose from.

October 2016

Janhavi from Engage IQ

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2016

Good Software. Great customer support

Customer support is SUPURB! As soon as I send them an email, they reply back within the next 10 minutes. And they are available on the phone without the "your call is important to us". Most of the money spent feels well spent because of their customer support. The software is fairly easy to use. There are certain functionalities that can be accessed through two routes such as messaging candidates and setting appointments. It took me a while to figure those out and discover that one route was better than other. I would have liked it if the status of the applicants had changed right after certain action was taken automatically. But I have to do it manually, not a big issue though, I can see why that might be counter productive as well. If you are hiring on an ongoing basis with a dedicated person managing the hiring, it is great value for money. For us it is a bit of an overkill. However, we got a lot of applicants for the few positions that we advertised through hiring thing. Mostly it served our purpose of having the screening questions into application form. Would have liked it if all the applicant info could be emailed automatically to the hiring manager as an optional feature, but had to do it manually. On the other hand, because there was a platform, an admin person could easily do the job of emailing. Overall I am pleased with the product and would recommend it to a first time user of applicant tracking system. Another great feature: It has never crashed on me!

July 2018

Joseph from Imagine Early Learning Centers

Company Size: 51-200 employees

Industry: Primary/Secondary Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

July 2018

Solid simple user-friendly ATS with some advanced features not usually offered

Faster screening time--can find most viable applicants quickly.

Pros

Screening applicants based on "knockout questions," using tags based on applicant answers, scanning resumes for keywords. The software interface is also very straightforward and easy to navigate. The last ATS I used was clunky and cumbersome for tasks that should not require so much work to figure out how to do. The "Help" page is also very instructional.

Cons

Wish company pages had more customization, and that customer service had a faster response rate to my phone calls/emails.

July 2018

Agnes from WVDO

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

We've used this product since 2012 and are very happy.

Quick, easy, affordable way to post positions, sort candidates, store information.

Pros

Easy to use and train new people to use; keeps all of the information in one place. Allows us to find candidates from previous jobs for new positions.

Cons

We didn't set up "tags" originally and now have over 100 job searches we've completed. These two things can make it hard to organize.

October 2016

Greg from Renewal By Andersen

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

Best bang for the buck

I searched long and hard for an ATS that would give me all of the functionality I needed, for all fo the departments within our company. Not only was the HiringThing the best solution, the pricing made it a no-brainer for me. What has been equally surprising is the awesome support and customer service.

Pros

It works, is easy to use and is very cost effective. Allows candidate sharing across the enterprise

Cons

not really a complaint but its not a scalable as I'd like and some functionality is lacking. Overall it does 95% of what I'd like it to do

Response from HiringThing

Replied November 2016

Thank you for your review. We appreciate your feedback. Our product road map for 2017 is focused on evolving our feature set and making enhancements that will continue to support both growing and large companies. We'd love your feedback as launch these new features.

May 2016

Jacki from LatAm Connex

Industry: Staffing and Recruiting

Time Used: Less than 2 years


Ease-of-use

3.5

Customer support

5.0

Functionality

3.5

May 2016

A great product with excellent customer service and flexibility!

Pros

Hiring Thing is very unique in that their customer service team is phenomenally good and very quick to get back to you. They are very flexible with taking into consideration your suggestions and turning them into real features of their product. Up until recently, they did not have an option to do video interviews from within the platform, but now they have implemented it and it's quite a good functionality. They are a small company competing in a saturated market, but they are doing a great job!

Cons

The main thing that we don't like with HiringThing compared to the best product we've seen on the market for Applicant Tracking, is the lack of an interactive pipeline view for the hiring stages.

July 2018

Ricky from The Cain Team

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

July 2018

Great product

Efficiency

Pros

Having all of the candidates in one place, messaging templates and HTML for widget to use on our website.

Cons

A lot of services like InDeed have similar features now for free or much less. Also when posting through Hiring Thing, sites like InDeed don't recognize it's us and don't link to our company profile.