All HiringThing Reviews
1-25 of 91 Reviews
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Lucie
1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
I use this software with clients and we all find it very user friendly
Becky
Human Resources, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Recommend HiringThing to our clients
I work in HR consulting and we do a lot of recruiting and/or train recruiting strategies. We recommend HiringThing to all of our clients. It is a great, user friendly platform and Bunnie our rep is quick and super helpful with questions and job board research. Great product.
PROSService and user friendly. Application management
CONSWish the cover letters and resumes looked like the originals without having to download them.
Vendor Response
Thank you for your review Becky! We appreciate you being part of the HiringThing family. We appreciate your feedback on the display of resumes and cover letters and we're happy to let you know that we currently working on enhancements to the Applicant Viewer and the entire applicant review experience.
Replied November 2016
James
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Overall a good low cost Applicant Tracking Software
* Very reasonable pricing options in comparison to comparable softwares * Customizable options to meet your business needs * Easy to setup job postings and to get them posted, also able to save profiles and recreate the posting as needed
CONS* Hard to track a candidate who has applied multiple times to different positions and the notes that are taken for the profile on one position is not readily available when candidate is screened by another recruiter for a different position; * Widget does not allow any form of sorting on your home webpage screen. The most recent position goes to the top of the list. No option to split postings between say front line positions vs. management positions; * Screening questions can be bypassed by indeed.com's "apply now" button, so screening question is not consistently adhered to; * The functions of rating a New Applicant candidate moves them immediately to a the Rated Applicant without allowing for the option to move them there or archive them; * Weak filtering of international applicants
Vendor Response
Thank you for your review. I've passed your feedback on to our development team.
Replied July 2018
Kyla
Human Resources, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed July 2018
Have always had a great exp. until recently response is bad and no one addresses issues to tickets.
Organization of candidates and easy to communicate and syndicate.
PROSEasy to use. That' s all I want to say here.
CONSThey need to have the city, state where the applicant is - in the header so you don't have to open the file to know. That would save a lot of time. CrimCheck has a serious communication problem. Did Bunnie leave? She was always responsive to tickets and none were ever outstanding. It's been terrible lately.
Vendor Response
Thank you for your review. Your recommendation regarding applicant city, state is great and I will pass it along to our development team. We greatly apologize for any issues you've had with getting support lately. Our team is now aware of your concerns and if there is anything we can do to help support you please don't hesitate to reach out for a immediate response.
Replied July 2018
James
Education Management, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Intuitive, Effective and GETS RESULTS! Seriously, HT Makes My Days Easier!
I love HiringThing's CS, they are always open to ideas on improvement and will really talk to you about this with their clients. They are always seeking feedback. When they make an upgrade or add on a new service, I can usually pick it up, but If I do need help they have a lot of tools AND their Customer Service team is very responsive. They make sure "we" understand AND CAN USE their S/W!!
PROSHT makes the hiring process simple, intuitive, and effective, which results in happy new employees and hiring managers. HT took a lot of manual processes and streamlined / automated them! It's Intuitive and by that I mean that EVERYTHING is right there at your finger-tips! The ATS or Applicant Tracking System just cannot be beat, it really does tell you where everyone is IN the process! TO recap: Simple-to-use, automated past-manual tasks, price is fair and it MAKES MY JOB EASIER!
CONSThere a couple: First "Rating a New Applicant" can go down a rabbit-hole as you cannot move them once they are defined as "A Rated Applicant." Also it can be hard to track a candidate who has applied multiple times to different positions. I would like to see the ability to sort from my Homepage screen, as only the most-recent position goes to the top of the list.
Carmela
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2018
Great value for the money!
It's very user-friendly and intuitive. It was super easy to roll out and the managers were able to quickly learn how to navigate through the system. I love how you can do everything in one place from scheduling interviews to extending offers to running a background check and hiring someone.
CONSI wish there was a way they could refresh your job posting more often. If you don't post at the exact right time and don't get enough hits initially, you could end up with a lack of candidates to choose from.
Janhavi
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Good Software. Great customer support
Customer support is SUPURB! As soon as I send them an email, they reply back within the next 10 minutes. And they are available on the phone without the "your call is important to us". Most of the money spent feels well spent because of their customer support. The software is fairly easy to use. There are certain functionalities that can be accessed through two routes such as messaging candidates and setting appointments. It took me a while to figure those out and discover that one route was better than other. I would have liked it if the status of the applicants had changed right after certain action was taken automatically. But I have to do it manually, not a big issue though, I can see why that might be counter productive as well. If you are hiring on an ongoing basis with a dedicated person managing the hiring, it is great value for money. For us it is a bit of an overkill. However, we got a lot of applicants for the few positions that we advertised through hiring thing. Mostly it served our purpose of having the screening questions into application form. Would have liked it if all the applicant info could be emailed automatically to the hiring manager as an optional feature, but had to do it manually. On the other hand, because there was a platform, an admin person could easily do the job of emailing. Overall I am pleased with the product and would recommend it to a first time user of applicant tracking system. Another great feature: It has never crashed on me!
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2018
Overall positive, but still working through hiccups
We're able to contain everything in regards to a candidate in one place- their application, interview notes, ratings, offer letter- everything. That way, multiple people on our team can access that information rather than just the recruiter. This is helpful in the moment but also for having completed profiles to look back on when we're recruiting for new assignments that an older candidate may be suitable for.
PROSThe user interface is clean, intuitive, and the functionality is headed in the right direction. It offers quite a bit of bang for your buck.
CONSThey're still working on developing this software. This means, that the functions that you would expect to be automatic are sometimes still being built. It also means that things are changing everyday and the customer support team doesn't always seem to be on top of these changes so when you call with questions, you can get different answers from different people. However, they're a small company who cares about your experience. If you're willing to make them aware of the issue and walk them through it, they seem to be willing to work through it on their end- it might just take a bit of time.
Lucie
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
I use this software with clients and we all find it very user friendly
I'm able to run my search consulting business using this software
PROSThe ease of looking at the information and the ability to sort the information and find all applications by the same person.
CONSThe lack of flexibility in the app on my iPad and iPhone. That needs improvement although I do appreciate that there is an app.
Meg
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Was a beta user way back and have continued to use as a paying customer for many years.
streamlines the recruiting process
PROSSuper helpful to aggregate applicants and keep the process moving forward with various hiring managers in multiple locations.
CONSNot too sure there is something I really dislike. I know there are additional features that I haven't tapped into yet.
Vendor Response
Thank you for your review!
Replied July 2018
Nikki
Staffing and Recruiting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Interviewing software consolidated and amplified!
Overall, a great product. I highly recommend it.
PROSEverything you need at your fingertips! This program completely consolidates the hiring process. It's a one-stop shop. many features such as Online job postings, Referral program, Background check, Pre-employment testing, Video interviewing, Enhanced search, Social media integration, Form builder, Messaging, Resume import, Offer letter, Applicant tagging, Calendar and scheduling, Onboarding document, Job requisition workflow, Analytic tools, Activity Feed
CONS3 separate packages which are reasonably priced however most people who hire go with the "pro package" which is the priciest. The other two less expensive packages only offer 5 and 10 job postings which most hiring managers will not use since there are almost always more than 10 jobs to post
Greg
Construction, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Best bang for the buck
I searched long and hard for an ATS that would give me all of the functionality I needed, for all fo the departments within our company. Not only was the HiringThing the best solution, the pricing made it a no-brainer for me. What has been equally surprising is the awesome support and customer service.
PROSIt works, is easy to use and is very cost effective. Allows candidate sharing across the enterprise
CONSnot really a complaint but its not a scalable as I'd like and some functionality is lacking. Overall it does 95% of what I'd like it to do
Vendor Response
Thank you for your review. We appreciate your feedback. Our product road map for 2017 is focused on evolving our feature set and making enhancements that will continue to support both growing and large companies. We'd love your feedback as launch these new features.
Replied November 2016
fred
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Various improvments
Your platform previously had an app which was ok . now you don't and it it very difficult to access with my I Phone
CONSI want to be able to email a resume but can't
Vickie
Translation and Localization, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Good overall experience using Hiring Thing
Able to recruit for companies across the country.
PROSEase of use. The dashboard is very user friendly and allows easy navigation. The search tool using applicant's names is a very helpful feature that I use often.
CONSAt this time, I don't have anything in particular that stands out as a con. I use this daily and have had a very good experience.
Rachel
Media Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
Intuitive and Effective
I was pleasantly surprised by the ease of use of Hiring Thing. Introducing a more hands on recruiting approach to previously un-involved Hiring Managers could not have been smoother due to Hiring Things intuitive, easy to use system. It's pipeline that streamlines the application, pre-vetting, interviews and all the way through to making an offer significantly cuts down time on an already long and often tedious recruitment process. In addition to fabulous functionality across the board, it also offers insight into where your applicants are applying to open roles to help key in on talent pools. Highly recommend!
PROS-Easy to search candidates -Easy to group candidates together using tags -Great action items -Fantastic offer process -Fabulous insight on where candidates are applying from -Great application question options (love the auto-archive if answered XX option)
CONSNONE that I can think of!
Julian
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy to use software product at a good price point
The ability to post directly to dozens of job boards is extremely useful and time saving. I use it for every posting.
CONSThe user interface is outdated and in need of a refresh. There's a lost opportunity for an even better user experience.
Vendor Response
Thank you for your review. User interface enhancements are on our road map this year and look out for some changes coming very soon.
Replied July 2018
Carmela
Telecommunications, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Perfect for a Small Business
As a company with under 100 employees and entirely paper driven HR process, HiringThing has been a life (and sanity) saver! It's helped us streamline our recruiting process and keep managers engaged and involved as well as keeping all the candidates organized. The price point also hits that perfect sweet spot for CFO's who don't want to spend too much. Absent any other HR technology, this stand-alone ATS has made my life immeasurably better and helped us reach a wider audience of the talent pool. The only feature I wish was available was the ability to boost or refresh a job posting without having to completely take it down and re-post it as new.
PROSEase of use
CONSInability to boost or refresh job postings
Barbara
Airlines/Aviation, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Excellent service
Excellent service. When I have questions they help really quick. I am glad we are using you guys for our hiring process
PROSIts easy and friendly
CONSNothing bad to comment
Vendor Response
Thank you for your review and we appreciate you being part of the HiringThing family.
Replied November 2016
Anonymous
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2018
Sub-par, but affordable ATS Experience
Searchable applicants with an offer letter signing tool.
PROSEase of Use Onboarding Document Sharing Digital Offer Letter Signing Easy Schedule tool with Gmail / Outlook integration. Customized email templates, with TBNT response.
CONSNo resume searching. Lack of depth to many features. Most Job boards do not produce results, most applications still come from Indeed. You get what you pay for.
Ashley
Philanthropy, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2018
Great when looking to hire!
This is a great program and was so helpful when we were looking to hire. It allowed us to post our job online and when applicants would apply we could rate the applicants with ease! Made hiring a breeze
CONSWish we would have found this sooner! Was worth the price and was so easy to set up and post our job listing!
RICK
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
HiringThing is our HiringThing!
HiringThing has helped our company request and hold all documents under one roof. No more piece-milling for us!
PROSHiringThing is perfect for our company with the ease of use, flexibility in software, and awesome tech support!
CONSThere is nothing to say here. We like everything about the software!
Jennifer
Mechanical or Industrial Engineering
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2014
Great Product and Exceptionally Responsive Customer Service
The ease of use is excellent. You can teach yourself this software quickly, and if you have questions, the FAQs and videos usually explain it or you can call or write tech support. It has saved our HR staff a lot of time and headaches to have this product!
CONSThe only thing I would like is for the product to be able to recognize and automatically upload a hard-copy resume that has been scanned and then uploaded into the system instead of having to input it manually.
Cypress
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2012
We were looking for an effective tool to help us manage our recruitment process. HiringThing was easy to implement and has provided an efficient and effective way to manage our application process. This online software tool required no installation time, the user interface is intuitive and easy to use. We were able to get the system up and running very quickly. HiringThing has greatly reduced the amount of time we spend processing applications and would be great for companies that are looking for an easy and affordable software recruitment application.
JB
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2013
game changer
Sign up. Will change your business.
PROSgreat for small to mid level sized business...changes how you hire, organizational tool that is very valuable. Has changed our business in just one week, and our hiring success rate of 5-star candidates is close to 100%...communication is so stream lined that we are not missing out on any talent.
CONSneeds a few updated features, but they are very responsive to ideas.
Anonymous
2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
Easy to use ATS
Good support easy to use
PROSPost to multiple job boards in a single click
CONSCan cost extra for top listing on some job boards but still a overall good ATS