The product was setup within less than 20mins and since then very low maintenance but very engaging in a positive way. It keeps reference, referee and recruiter informed about the status quo and allows to gather additional critical information without much extra effort. The team behind HiPeople is great to work with - we received competent consultancy from their inhouse-experts and the customer service was super responsive.

An automated & asynchronous way to collect references that enables our talent team to not run behind references calls but can rely on the hipeople process to remind and inform the candidates. The software has a dynamic component that explores if a reference is ambiguous or strong enough and asks the referee to clarify with followup questions.

References are usually positive and there is quite some competence in decrypt good from great references.

I am super happy that Celonis is one of the very early adapters of this tool. HiPeople helps us to improve our hiring quality in an efficient way by automating the whole reference check process. As mentioned before, I can't wait to see what comes next. This company really helps us to create our infinite loop of insights.

HiPeople is a real gamechanger, several references can not only be collected at lightspeed but due to this amazing product you get insights to candidates you did not have access to before. I really believe in this approach since Day1 and the guys from HiPeople are definitely not done yet. I am more than curious to see how this product will evolve.

Honestly there is not much I can share. Even if there is a small bug in the system from time to time (this happens rarely), the support team is literally available 24/7 and always super supportive to solve the issue.

Overall we have a great experience with HiPeople. They truly appreciate our feedback on the tool/features and are always keen on improving where ever they can. They respond quickly on our (support) questions. Collaboration with the team of HiPeople is overall very good and always respectful with a bit of personal touch in their approach which i appreciate.

HiPeople is easy to use and innovative. To tailor make the reference check so its aligned with the job requirements is easy to set up. And the Reference Check overview (outcome of the references) delivers us an additional assessment in our selection process of our applicants. The overview provided by the tool gives us insights on applicant behaviours, skills and performance and helps us to take a decision to compare this assessment report with the other steps in our selection process. Focus is on hiring qualitative talent.

The Reference check report isnt visible in our ATS Greenhouse, although via the link in Greenhouse you are immediately directed to the report of the applicant. I know HiPeople is working on this feature to improve and make the report also visible in Greenhouse.

I've enjoyed working with the product and the team. I am excited to get our managers more engaged with the software and improving our overall hiring and onboarding performance.

HiPeople provides really great insights from references that not only help make hiring decisions, but also helps us to learn more about our future colleagues, their way of work, and how to help them be successful. I provides standardization that significantly reduces bias or human-error in the reference taking process. The team are also fantastic and provide great support and service.

The software is still fairly new - which means there are sometimes small kinks that need to be ironed out, but with regular releases and updates, I have no doubt that those will be resolved by the time you read this.

The customer service has been outstanding - whenever a new request is made from our side or issue occurs, it is usually fixed on the same day. The platform is excellent, very easy to use and continuously improved. The team listens to what we need for our processes and strategies to be even more successful and releases new updates to address the matter. They get back to recruiters and candidates really quickly if they are contacted directly. It's a very helpful, motivated, and well-connected team that's great to work with.

Very valuable insights can be gathered using the software, ease of use is a key feature, the support from the HiPeople team is great and they are constantly working on improving the tool and implementing exciting new features. It also saves a lot of time and money.

It took a bit longer for some employees to get used to the software due to new updates that were introduced during the implementation phase.

It's been incredibly easy to use and I've gotten some great feedback from my candidates about the tool, as well. The HiPeople team are fantastic to work with- they answer our questions incredibly quickly and are really friendly!

The convenience- it's the simplest way to conduct fair and detailed references. The interface is extremely simple and customizable so you know you're getting the most accurate results from your candidate's references.

There really is nothing I don't like about the software

The folks that work at HiPeople are professional, responsive, and a delight to work with. They truly listen to customer feedback and are highly motivated to make their product even better.

The ease of use. The automation of the entire process makes the whole thing very hands off. HiPeople makes reference checks a breeze and also has many more features that allow you to truly understand your candidate pool.

Perhaps an email log would be good so an admin can review which emails went out and when. Comparison of scores among an entire pool of candidates would be useful as well.

absolutely awesome!

awesome tool for people to get a quick prompted reference, often you don't know what to answer, but this is great

I think if you are going to ask the questions for a specific person, start each answer with that persons name so that the answer makes more sense

Automations to get all the value without the admin

Impossible to update a template once created

The whole team and the support team from HiPeople are super responsive. You can provide feedback every time and they will solve the problem super fast.

It is really easy to use for the Recruiter and for candidates. Fast process to invite references. Individual questions for each position.

Would be good if you can download the summary of references as well.

Fantastic.

I love how easy and relaxed this process is for the referee.

I would like more customization ability.

I tried to cancel my membership last year and now this year and they have blocked me both times for missing the deadline. Good thing I've just canceled it 9 months early. Not a flexible team.

It looks nice in appearance. It's a nice idea.

Doesn't provide actual value for reference checks.

The team at Hipeople is top-notch. Any question you have, you get an answer back right away. It's made onboarding candidates a frictionless process!

The product is very clean and easy to use. Also, they release updates very often.

Nothing - everything works smoothly! Keep up the good work.

Easy to use and support team is very helpful.

Perhaps design could be improved in the future

I used the software recently to give a personal reference, it is a great idea to give such feedback in an interactive way and it gives good ideas how to rate the candidate.

I was missing some visual cue about how far I was through the reference process. It said it would take 26 - 34 mins from memory, but it was shorter.

It's easier to get direct and constructive references with HiPeople. It is quite valuable to pick up on a new employee's personality traits and investigate areas of development.

Some features are still being calibrated running towards a more intuitive user experience. But overall it's quite complete already.

Amazing experience so far.

The UI is very good and I loved it. I am sure that I will keep using this product for long run.

As of now, it looks good. I have good experience and as a user, it is satisfying to use such product.

Was easy to have my references automatically contacted

One reference thought that the system was trying to access his LinkedIn, better communication to references might improve this

I found the interface to be very intuitive.

Lack of progress indicators gave a hard time assuming the length of the form.

It's simplicity a polite way of getting references

some questions could be interpreted in tricky way