iClassPro

RATING:

4.50

(418)

About iClassPro

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments. iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications. The solution features website integration which allows users to add ...

iClassPro Pricing

iClassPro offers a free trial for 30 days, after which the software is available at $129 per month per location.

Starting price: 

$129.00 per month

Free trial: 

Available

Free version: 

Not Available

Class schedule
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iClassPro Reviews

Overall Rating

4.50

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 418 reviews

Susan

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Makes life much easier

User Profile

Elan

Verified reviewer

Company size: 2-10 employees

Industry: Financial Services

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2019

A+ Experience

The software is fantastic, but in my humble opinion, iClassPro’s biggest strength is their customer service. My sales rep, Preston, is professional, always accessible for questions (and I have had many), and extremely knowledgeable about the software. He has patiently walked me through every conceivable scenario my business might have, and he always follows up to make sure I’m feeling confident in mastering what he’s shown me. I’ve had a nothing-but-positive experience with the product and with the company.

Pros

More than anything, I love the beautiful customer experience the software provides. As a business that offers classes for children, I want to make sure that enrollment and week-to-week account management isn’t too complicated for my customers (who are busy parents). The software is visually appealing, integrates nicely with my own website, and is easy to use. Love it!

Cons

It didn’t have all the functionality I need for my business, but for that, I would probably need to have something custom created. There were, however, very functional workarounds that my sales rep walked me through. That was really appreciated!

Nathan

Company size: 11-50 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

August 2019

Great Program with minor Flaws

We have really enjoyed the program overall. It beats our last program hands down. Even with all the issues I would not go back to what we had before. Pretty easy to use and I love the platform/ portal for the parents.

Pros

I love the ease of access once everything is set up. Coaches can take roll and keep up to date on student info rather easily. Skills tracking is available on the app, but not quite as easy to use.

Cons

As the person responsible for printing out the reports, I have an issue with the format of reports. They are not always easy to get looking like they should and some are hard to get what you want. There are also little issues I do not like. The entering of payments is a little tedious at times. We have also had a few issues with the time clock not working correctly.

Reasons for choosing iClassPro

Other gym owners that I trust sold me on IClass Pro.

Reasons for switching to iClassPro

Needed an online platform to make it easier on office staff and customers.

Jill

Company size: 2-10 employees

Industry: Recreational Facilities and Services

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

February 2019

Not as good as Jackrabbitclass, but has a birthday party system

The only reason I still have it is because of ipartypro, otherwise I would go back to Jackrabbitclass.

Pros

That ipartypro is compatible and my customers can easily book parties and add additional items onto the basic party package.

Cons

-I do not like that there is no point of sale and I still have to us paypal in the store. I would like something that I can use for walk up open play sales and not have to enroll/register a family. -I do not like that the reports section won't tell me what my daily sales are and in what areas. I want a functional useful report system, and I'm not getting it from iclasspro. I am an indoor playground that does classes in 8 week sessions, not a studio or gym with year long enrollments. -The report system should be able to tell me how many children enrolled in which classes and how much money came in from those children for those classes. It should do the same for birthday parties. I should be able to set dates for a period of time. A year, a month, a custom time frame. -I cannot change the photo attached to the parent portal, though I have tried for the past four months. -I would prefer to use html and have parents book directly from my website instead of being directed to the parent portal. -The promo codes are useful and yet a pain to activate and they never seem to work right. Why do we have to turn them on for every class when we are copying currently set up classes?

Glenn

Company size: 51-200 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2019

By far the best program for running our facility

I have been with Iclasspro since 2007. No other class management system offers as many features and keeps their prices so reasonable. I always love researching other class management software companies at the gymnastics and dance conventions because after talking to them I always feel reconfirmed that I have made the right choice being with iclasspro!

Pros

Easy to set up and train others to use. Constantly improving.

Cons

We use the discount schedule feature they offer which works amazing well for blending the prices for all of the programs we offer. However, the parent portal cannot display our prices correctly because we use this feature.

Reasons for choosing iClassPro

Price. Jackrabbit was too messy, making you delete students to keep your price down. Amilia at first glance is very attractive but then they charge you a 1% fee which then makes them over 10 times more expensive than Iclasspro. Iclasspro is hands down the best, there is no comparison!

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