--- title: "MyRec.com Software Reviews, Demo & Pricing - 2026" description: "Review of MyRec.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/registration/myrec-com-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Parks and Recreation Software](https://www.softwareadvice.com/parks-and-recreation/) / MyRec.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/registration/myrec-com-profile/reviews/)[Alternatives](https://www.softwareadvice.com/registration/myrec-com-profile/alternatives/) # MyRec.com Review From $3,445/year 1 plan Wondering if MyRec.com is right for your organization? Our Parks and Recreation Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview MyRec.com 4.5 [(167)](https://www.softwareadvice.com/registration/myrec-com-profile/reviews/) Pricing Starting at $3,445.00 per year ### About MyRec.com MyRec.com is a web-based recreation activities and registration management solution that helps businesses streamline processes related to account creation, inventory tracking, ticket sequencing, financial reporting and more on a centralized platform. It allows staff members to create daily, weekly, monthly and annual membership plans with age and grade restrictions. MyRec.com's registration module lets employees schedule programs, reserve facilities, process payments, update user information and maintain family calendars. The program management tool enables team members to handle sponsorships, assign coaches, schedule activities, track attendance, and monitor team sports standings, scores and upcoming events. Additionally, with the point of sale (POS) tool, supervisors can set up virtual cash registers, generate gift certificates and create products in multiple custom categories. MyRec.com facilitates integration with several third-party solutions, including Constant Contact, Authorize.net, and Musco Lighting. It is available on annual subscriptions and support is extended via email, phone and other measures. Wondering if MyRec.com is right for your organization? Our Parks and Recreation Software selection experts can help you in 15 minutes or less. ## MyRec.com User Interface ## Popular MyRec.com Alternatives Main Product MyRec.com 4.5 [(167)](https://www.softwareadvice.com/registration/myrec-com-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.63Value for money - 4.84Customer support - 4.28Functionality Pricing Starting at $3445.00 per year Get Price Alternative Product [RecDesk](https://www.softwareadvice.com/membership-management/recdesk-profile/) 4.6 [(100)](https://www.softwareadvice.com/membership-management/recdesk-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.69Value for money - 4.83Customer support - 4.29Functionality Pricing Starting at $3835.00 per year Get Price Alternative Product [DSE RecCenter](https://www.softwareadvice.com/product/523032-DSE-Rec-Center/) 4.9 [(21)](https://www.softwareadvice.com/product/523032-DSE-Rec-Center/#reviews) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.90Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [RecTrac](https://www.softwareadvice.com/product/465479-RecTrac/) 3.7 [(23)](https://www.softwareadvice.com/product/465479-RecTrac/reviews/) Ratings Breakdown - 3.17Ease of use - 3.57Value for money - 3.77Customer support - 3.96Functionality Pricing Starting at $0.01 one time Get Price Alternative Product [SmartRec](https://www.softwareadvice.com/nonprofit/smartrec-profile/) 4.3 [(148)](https://www.softwareadvice.com/nonprofit/smartrec-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.07Value for money - 4.60Customer support - 3.92Functionality Pricing Starting at CA$99.00 per month Get Price Alternative Product [Dash](https://www.softwareadvice.com/parks-and-recreation/daysmart-recreation-profile/) 4.3 [(44)](https://www.softwareadvice.com/parks-and-recreation/daysmart-recreation-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.30Value for money - 4.66Customer support - 4.05Functionality Pricing Available upon request Get Price ## MyRec.com Pricing and Plans Starting price: $3,445.00 per year Free Trial Free Version Recreation Software Fees $3,445.00 per year Plan includes: - After School/Camp Programming - Bulk Email & Text Communications - Cloud-Based Hosting - Facility Reservations - Financial Reporting - Memberships With Card Scanning - Online Registration - Point of Sale Management - Program Management - Public-Facing Website Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MyRec.com Features - Popular features found in Parks and Recreation Billing & Invoicing Calendar Management Class Scheduling Electronic Payments Employee Management Event Management Facility Management Facility Scheduling Membership Management Registration Management Reporting & Statistics - More features of MyRec.com Access Controls/Permissions Accounting Activity Dashboard Activity Management Alerts/Notifications Attendance Management Attendance Tracking Attendee Tracking Badge Management Barcode/Ticket Scanning Booking Management Budget Management Check-in/Check-out Child Care Class Registration Communication Management Contact Management Credit Card Processing Customer Accounts Customer Database Customizable Forms Data Import/Export Data Security Discount Management Document Management Email Management Email Marketing Equipment Tracking Event Calendar Event Registration Event Scheduling Event Ticketing Family Memberships Forms Management Group Registration Inventory Management Inventory Tracking League/Team Management Marketing Automation Member Database Membership Renewals Merchandise Management Mobile Access Online Registration Payment Processing Point of Sale (POS) Recurring Payments Recurring/Subscription Billing Refund Management Search/Filter Self Check-In/Check-Out SMS Messaging Third-Party Integrations Visitor Registration Wait List Management Website Management ## MyRec.com User Reviews ## MyRec.com customer ratings - Overall rating: 4.5/5 - Total reviews: 167 ### Rating distribution - 5 stars: 101 reviews (60%) - 4 stars: 55 reviews (33%) - 3 stars: 10 reviews (6%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.6/5 - Customer support: 4.8/5 - Functionality: 4.3/5 --- ### MyRec has been a wonderful program for our department! - Overall rating: 5/5 - Reviewer: Andrew S. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of use for myself and the public, lots of customization options, digital sign in and sign out creates a permanant record that can be accessed by all my instructors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software allows for quick and easy creation of simple activities, while still allowing you to really customize activities when it is required. Our old software got so many complaints from our users. With MyRec, the most common thing that I get is that someone forgot a password. We surveyed our customers from our summer program, and on a scale of 1-5 (with 1 being the worst) MyRec got all 3-5 and not a single 1 or 2. I highly recommend the software to other departments. Customer service is top notch and has been able to answer all my questions, even if they are complicated and abstract. #### Cons While there are a lot of options to apply discounts to programs or people, there have been a few times where they way I wanted to apply a discount didn't work (ie, a discount for signing up for multiple days of a program). There have been work arounds and customer service has always been great with helping me. #### Vendor response Thanks for the great comments Andrew! Replied November 2017 --- ### Houlton Parks and Recreation Department - Overall rating: 4/5 - Reviewer: Owen G. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with MyRec so far. Parents and ourselves have appreciated the convenience and ease of it. Anytime we've had a question about something and called, everyone who we've spoken to has been more than helpful. If there was something they couldn't correct or answer in that moment, they would make sure they looked into it further and always got back to us quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MyRec is the first registration website we have used. Before, we were the typical paper and cash registrations. MyRec has made our registrations so much more convenient for ourselves and our participants. Having everyone's information at our fingertips instead of filing through paperwork saves us so much time. It's great for promoting our programs, events, and other information we need to get out to our community. It's also been a great addition to our After Care program which has different rates for the amount of days registered. The advanced activity option is great. #### Cons We've have had quite the trouble with parents using MyRec on their cell phones. They have a difficult time completing the check out process and we end up getting a lot of phone calls. We suggest they use a computer, and once they do, everything works fine. If MyRec had a mobile app that allowed parents to register easily, view upcoming information, and see their programs at a glance, that would be the icing on top of the cake. #### Reasons for choosing MyRec.com We had spoken to other departments who used both software. We gathered that MyRec was simpler to use and more streamlined. #### Vendor response Thank you for the thoughtful and detailed review! We're thrilled to hear how much MyRec has helped streamline your registration process and support your After Care program—it’s great knowing the system is saving you time and making things easier for your community. We appreciate the feedback about mobile usability; we understand how important that experience is for parents, and have forwarded this onto our team. We're happy to hear our support has been helpful and responsive—that’s always our goal. Thanks again for choosing MyRec! Replied May 2025 --- ### Better presentation of Days of the week and improved mobile expierence - Overall rating: 3/5 - Reviewer: John L. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It helps us translate our marketing matierals into sales via QR codes, but we would like to see the mobile cell version be easier for people to create an account. Developing a mobile app would also be a great solution to this issue. We have received a lot of feedback about the mobile version being difficult to use for creating an account and making payments so we normally encourage people to use the mobile version as a way to view programs and that they create their account and sign up for activities using a laptop or computer. Although I like the general structure of the web pages and appreciate that other nearby recreation departments use this software—which helps with user familiarity—we would prefer a design that offers more editing flexibility, similar to a GoDaddy website. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to create and update program descriptions. #### Cons The way the days are shown in the activity column. Ex) MTuWThuF We think it would be a lot better if you stacked them vertically like below or Mon, Tues, Wed and then if it was 5-7 days a week just Mon-Fri or Tues-Sat Mon Tues Wed Thurs Fri #### Vendor response Thank you for your detailed feedback! We’re glad to hear that you find it easy to create and update program descriptions. Your suggestion regarding the days of the week is helpful – we can see how a different format would improve clarity, and can look into ways to enhance that display. We also appreciate your thoughts on the mobile experience. A dedicated mobile app is a great suggestion, and we will take that into consideration as we continue to evolve. Thanks again for your thoughtful review – we’ll continue working on these areas to provide an even better experience. Replied February 2025 --- ### We love MyRec! - Overall rating: 5/5 - Reviewer: Melinda S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing all around. We love MyRec and so do our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for us as well as our customer. Amazing customer service and they are always innovating their product. #### Cons Not much, we have been with them since 2020 and there are still a few reports I would like to see on the financial end, but overall they are great. #### Reasons for choosing MyRec.com They were triple the price at the time and we couldn't afford it. #### Reasons for switching to MyRec.com They are very outdated with limited functionality. #### Vendor response Thank you for taking the time to review the software. We are thrilled that it is simple for both you and your customers. It has been a pleasure serving your department. Replied May 2025 --- ### Great product with great employees! - Overall rating: 4/5 - Reviewer: Elaine B. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Words I would use to describe our first full year for programs and activities: User friendly for both management and participants of our programs and smooth sailing all around! Deployment is scary. Setup brings me back to the old saying: You don't know what you don't know! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is responsive and plentiful. #### Cons I'm always frustrated when I use my back arrow to go backwards and it doesn't allow it. I haven't recorded/ written down which ones but several times a week I a talk to myself about not having a handle on the back arrow! #### Reasons for choosing MyRec.com References. We called around to different users with different products in different locations across the state and asked about the good, the bad and the ugly. MyRec quickly came to the top. #### Vendor response Thank you so much for your detailed and thoughtful review! We're thrilled to hear that your experience with MyRec.com has been positive overall, especially when it comes to the customer service and user-friendliness. It's great to know that our platform has helped make your first year of managing programs smooth sailing. Thanks again for your kind words and for choosing MyRec.com! We're glad to have earned your trust, and we're looking forward to supporting you in the years to come. Replied March 2025 --- ### We love MyRec - Overall rating: 5/5 - Reviewer: Laura M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The customer service is exceptional. Any time I call, the staff are polite, patient and kind. I came from another town where they had already been using MyRec and when I started last year in Brookfield, we switched to MyRec from another platform and our department is so happy with all of the options MyRec provides. It makes our lives easier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to monitor program registrations. #### Cons Users always have trouble recovering their password. We get complaints that the website is "too confusing" and not user friendly. #### Reasons for choosing MyRec.com Familiarity, pre-existing relationship, better product for what we need. #### Reasons for switching to MyRec.com Needed a platform that had more options and the customer services was horrible. #### Vendor response Much thanks for taking the time to review. We love hearing this feedback and it validates the efforts we put forward every day to make life easier for our clients. Replied March 2024 --- ### MyRec Rocks! - Overall rating: 4/5 - Reviewer: Deborah B. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love MyRec. It is very easy once you get the hang of it. It is very easy to find help from Customer Service when you do get stuck or confused. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how helpful the Costumer Service Reps are when we get stuck or have general questions. Many times they have helped me untangle puzzles I thought were not solvable! They always have a pleasant voice and are very patient. #### Cons Just the few things I mentioned in my review. The biggest one being that I would love for their to be a report for member birthdays. #### Reasons for switching to MyRec.com My bosses chose to switch. I'm really not sure why. I don't do well with change, but once I got the hang of MyRec I was glad they did change! Soooooo much easier! #### Vendor response Thank you so much for taking the time to review. We are so happy you are finding the ease of use and customer support a real benefit. We do have an export for member birthdays (hope that helps)! Replied September 2023 --- ### Customer thoughts after 18 years of using MyRec - Overall rating: 4/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the years MyRec has evolved from a bare bones inexpensive software package to what I consider to be one of the most user friendly options (on both the management and public sides) on the market and by far the best value for your money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. The MyRec customer service is second to none! There are no endless chat bots to "talk" too; just simply pick up the phone and talk to a real person in the United States. The internal Help Desk can also answers many of the questions quickly.2. Customer feedback is always welcomed and they are very proactive in implementing suggestions which=h has allowed them to keep up with the industry and outpace competitors. 3. They are a small business focused on one thing: being the best Parks & Rec software in the industry. I feel that over the years they have achieved this. #### Cons 1. They do not have all the bells and whistles as the software from larger companies. Each year they implement more options and are quickly catching up. 2. For a small to mid size/large department they are perfect. Metropolitan/County sized departments may find limitations. #### Reasons for choosing MyRec.com 1. Value for the money2. Ease of use on management side #### Vendor response It has been a pleasure serving your department! Thanks so much for taking the time to review, and for being a loyal customer. We are thrilled the software is growing to meet your needs. Replied July 2023 --- ### myRec is myFavorite - Overall rating: 5/5 - Reviewer: Katie M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered A wonderful journey since 2012. Watching this software grow has been incredible. I remember watching Ray play his guitar for us at the MRPA conference and now myRec is a nationwide leader in rec software. Fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MyRec is designed and maintained by recreation professionals, for recreation professionals. Customer service is able to talk you through any/every issue and guide you to solutions in a very short period of time. MyRec understands that rec departments have unique needs because they have been there. Thank you for understanding what it takes to run successful programs, manage facilities, and engage communities. #### Cons Inactive vs. Active email addresses and not being able to pinpoint why/what we can do to prevent this from happening. #### Vendor response Thank you so much for your incredible review and for being part of the MyRec.com journey since 2012! We’re truly grateful for your continued partnership and the kind words about our team and software. It means a lot to hear that our recreation-based approach continues to make a difference for your department. We also appreciate your feedback on email addresses — our team is always working on ways to improve communication tools and data clarity, and insights like yours help guide those updates. It’s been a pleasure growing alongside you over the years, and we look forward to many more! Replied November 2025 --- ### Wilbraham Parks and Recreation, MA - Overall rating: 4/5 - Reviewer: Alex S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, the platform is user friendly and well suited for recreation operations. I would recommend MyRec to other local departments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Registration process and financial reports are user friendly. Facility rentals are also very user friendly. #### Cons The email blast system is limited and doesn't allow you to filter certain groups. The text editor is also not very intuitive and has causes a lot of formatting issues. #### Vendor response Thank you for your thoughtful review! We’re glad to hear that registration, financial reporting, and facility rentals have been working well for your team. Response: We appreciate your feedback on the email tools and text editor. Input like yours helps us guide updates. Thanks again for your recommendation—we’re proud to support your department! Replied April 2026 --- Showing 1 - 10 of 167 Reviews [See All Reviews](https://www.softwareadvice.com/registration/myrec-com-profile/reviews/) ## MyRec.com Popular Comparisons [RecDesk vs MyRec.com](https://www.softwareadvice.com/registration/myrec-com-profile/vs/recdesk/)[CommunityPass vs MyRec.com](https://www.softwareadvice.com/child-care/communitypass-profile/vs/myrec-com/)[ACTIVENet vs MyRec.com](https://www.softwareadvice.com/membership-management/active-net-profile/vs/myrec-com/) [Compare All Alternatives](https://www.softwareadvice.com/registration/myrec-com-profile/alternatives/) ## Other Top Recommended Parks and Recreation Software [CityReporter](https://www.softwareadvice.com/fleet-management/cityreporter-profile/) **4.4** (22) Recently recommended **2** times [NEOGOV](https://www.softwareadvice.com/hr/neogov-profile/) **4.5** (850) Recently recommended **0** times [Gym Assistant](https://www.softwareadvice.com/fitness/gym-assistant-profile/) **4.6** (206) Recently recommended **0** times [CampDoc](https://www.softwareadvice.com/medical/campdoc-profile/) **4.8** (191) Recently recommended **0** times Stuck Between Options? 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