About MyRec.com

MyRec.com is a web-based recreation activities and registration management solution that helps businesses streamline processes related to account creation, inventory tracking, ticket sequencing, financial reporting and more on a centralized platform. It allows staff members to create daily, weekly, monthly and annual membership plans with age and grade restrictions. MyRec.com's registration module lets employees schedule programs, reserve facilities, process payments, update user information and maintain family calendars. The program management tool enables team members to handle sponsorships, assign coaches, schedule activities, track attendance, and monitor team sports standings, scores and upcoming events. Additionally, with the point of sale (POS) tool, supervisors...

MyRec.com Pricing

Contract is based on your yearly revenue. Contact MyRec.com for details.

Starting price: 

$2,995.00 per year

Free trial: 

Not Available

Free version: 

Not Available

MyRec.com financial reports
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MyRec.com Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 121 reviews

Tom

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2017

More than a great software company! There are great people at MyRecDept.com

Having been a MyRecDept.com customer for over 15 years, I have always found the MyRec team to be very responsive to any issues I ever encountered. I really appreciate that now the software is so fully functional that they call us to check in and make sure things are going ok and that we are taking advantage of any new features that they have recently added.

Pros

I really appreciate that MyRecDept.com continuously improves the product, adding new features and streamlining functionality all the time. The MyRecDept.com software gives our organization everything we need for a fraction of the price that we would pay to use some of the more "well known" recreation admin software company's products. Why pay more for fancy bells and whistles that you will never use?

Response from MyRec.com

Thanks Tom for the great review- it has been a pleasure serving you.

Replied November 2017

Melinda

Company size: 201-500 employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Amazing Customer Service

Amazing so far.

Pros

Easy of use, great price, amazing customer service and functionality.

Cons

So far not much, there are some financial reporting we would like to see, and fixes around waitlist notifications, but most everything we need is in MyRec.

Reasons for choosing MyRec.com

Pricing was better.

Reasons for switching to MyRec.com

Very outdated software, we outgrew it. Not great functionality for what we needed.

Response from MyRec.com

We are so happy you are enjoying the software. If there is anything you need please remember you can always call into our client services department, and also can submit a change request if you find we don't have a specific item.

Replied November 2021

Bruce

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

September 2022

MyRec Review - Holly Hill Farm

MyRec customer support has been great and always willing to work with us. However, the design and programming behind it has not been quite what we expected. At the same time, we are hoping that after a first year, much of this will smooth out.

Pros

It allowed us to have more sophisticated registration forms for participants and tracking of information. We are able to do more in one place. More professional looking than Cognito.

Cons

Did not seem very intuitive from a registrant's point of view. Communication with registrants is not always easy. Building registration forms with discounts and other options have been difficult and clunky. Seems like common features or options have not been programmed yet. Viewing information is overwhelming.

Reasons for switching to MyRec.com

MyRec allowed us to track more information. We also thought registration for users would be easier.

Response from MyRec.com

We appreciate your thoughts on your experience. While we try to be both flexible and robust in recreation-based areas like online registration, there are elements that are too complex for the system to parse. Often, these are items like adjustments that would be easier for a human mind to make judgements on than a computer could or may require the resources of a larger software. We would be happy to speak with you more specifically about the feedback you're receiving from your registrants to determine where they're encountering hurdles for future updates.

Replied September 2022

Robert

Company size: 11-50 employees

Industry: Recreational Facilities and Services

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

MyRec is MyBestFriend at work!

From the first time we used MyRec you could understand the ease of understanding the platform and software. I am no where near a computer wiz and the software allow for anyone (including me) to quickly navigate and understand using the software to your best advantage. One of the best advantages to this software is if you ever get to a point that you are "stuck" one quick call to a MyRec specialist and your troubles are quickly solved and then they put a smile on your face :)

Pros

At first glance you could see the difference in design features and ease of understanding.

Cons

Always working to adjust anything you may dislike.

Reasons for switching to MyRec.com

After using MyRec it was an easy switch.

Response from MyRec.com

Thank you so much for taking the time to review. We are thrilled that the software is working well for you! It has been a pleasure serving Wiscasset.

Replied September 2022

Lori

Company size: 51-200 employees

Industry: Government Administration

Time used: Less than 6 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2021

Great product, easy to use, quick startup!

I just wish I would have found them years earlier. They are so user friendly and it's so easy to build programs and activities. For a fraction of the price of RecTrac.

Pros

MyRec's customer service is AMAZING. They did all the leg work for us to get up and running. Things that needed tweaked they did immediately and we have asked them for some additional services and they are working on them. We used to have RecTrac and even started the migration to the new 3.1 and it was a total nightmare. So glad we found MyRec!!

Cons

This is hard...because it is so great. We have a few membership discounts that can't be done but they are working them out. We also asked them to build a reservation packet for our health center and pool due to covid. That should be done by summer.

Reasons for switching to MyRec.com

We had started the migration from 10.3 to 3.1 with web capabilities. It was a complete nightmare! Our trainer was probably good at what she did but there needed to be someone between her and the end user. They wanted us to write coding and all kinds of computer things that even our IT guy was scratching his head on. It was just WAY too much work on our part and WAY too much money!!!

Response from MyRec.com

Lori, thank you so much for taking the time to write a review. We are so glad that you are happy with the software, and are excited to work with you for years to come!

Replied March 2021

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