rsvpBOOK vs PlanetReg

RATING:

4.7

(40)

rsvpBOOK has 40 reviews and a rating of 4.7 / 5 stars vs PlanetReg which has 12 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (40)
4.6 (12)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 21, 2021
November 23, 2021
Pros/Cons
  • Pros

  • Ease of use; customizability; responsive, friendly, and knowledgeable staff; compatibility with Excel and email; repeatability.
  • It has so many features built in that make it easy to set up and operate and when you don't know what to do, help is easily accessible. I can change and manipulate registrations as needed.
  • Cons

  • The administrative dashboard is also a bit tricky to navigate- not very user-friendly. The File cabinet is awful.
  • Perhaps this is just my computer, but I don't think so. The tickets page is confusing.
Read all user reviews
  • Pros

  • Outstanding support & customer experience. The reps is extremely helpful and intuitive.
  • The software is so easy to use. I was able to customize all my registration questions and i received very positive feedback from all the parents registering their children.
  • Cons

  • We have a lot of customers who abandon the PayPal process and require added follow up. Would like a way to streamline communication with them about how to continue payment processing.
  • The only place where there could be a hang up is when users are redirected from PR to PayPal to pay for our events.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos