All STEAMS ONLINE Reviews

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Anthony

Verified reviewer

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2023

STEAMS Online: Streamline Your Bookings with Ease

As a former IT intern at a university, I had the opportunity to work with STEAMS Online while helping the university's event planning department manage online bookings for various events. I found the software to be straightforward and easy to use, with a simple interface and intuitive navigation. The automated email confirmations and payment processing features were particularly useful in streamlining the booking process and reducing administrative tasks.

PROS

STEAMS Online is a user-friendly and intuitive booking software that enables businesses of all sizes to manage online bookings efficiently. The software offers a range of features such as customizable booking forms, automated email confirmations, and secure payment processing. It also has a comprehensive dashboard that allows businesses to view bookings, track revenue, and manage resources. Additionally, STEAMS Online offers excellent customer support, including email, chat, and phone support, to help users with any questions or issues that may arise.

CONS

One potential downside of STEAMS Online is that it may not be suitable for businesses with complex booking requirements. While the software offers a range of customization options, it may not be flexible enough to accommodate businesses with unique booking needs. Additionally, some users may find the pricing model, which is based on the number of bookings, to be less transparent than other pricing models.

Reasons for switching to STEAMS ONLINE

All of the aforementioned choices have online booking capabilities, but STEAMS Online provides a more complete service with a variety of customizing options and customer assistance. The software appeals to companies trying to streamline their booking process because to its user-friendly interface, automated email confirmations, and payment processing.

Md

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

I think steams is a great student tracking and managment system

Overall we are very satisfied by this product.

PROS

I like the fact that we don't have to purchase our own database. Steams actually solves that problem where we can use their system to get all the student information directly from the student.

CONS

We need web integration so users on our site isn't redirected. We want steams to be utilized as a schedule and purchase type of product for our students. This should be a feature that is optional and hopefully will be implemented soon.

Reason for choosing STEAMS ONLINE

They are more expensive and also steams has a better data management system.

Reasons for switching to STEAMS ONLINE

Too expensive.

Vendor Response

Hi MD, thank you for your feedback and your continued support. Our goal is to continue to implement the right solutions to make our clients job easier! Therefore, we will surely look into your suggestions.

Replied January 2022

User Profile

Tawanda

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

An ambitious CRM Suite with a potential for growth

It has generally been a satisfying CRM solution to use, very easy to learn and yet offering a rich stock of features to play around with

PROS

I like the versatility and multi-feature offering this software has. It handles all the necessary CRM needs of a company. I like that it give customers and potential customers a free ride on a limited version of the product.

CONS

Their billing system still needs to be improved, this will go a long way in improving trust on the brand

Ann Katrin

E-Learning, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2023

Scheduling and booking software for small businesses

We use it to keep an overview of registrations for classes.

PROS

After the intial set up, it is easy to use, and one of the cheaper options. We have not needed their customer service but heard only good things from friends. Does not try to rip you off like some of the bigger companies. We have only used it for free classes so far but are thinking of switching over from our current provider to host it all with steams online. Integrates well with other apps and providers.

CONS

Bit of a learning curve to set up but really easy to use from then on.

Reason for choosing STEAMS ONLINE

Loved their company philosophy

Diane

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Awesome Product!

PROS

[sensitive content hidden] and the Customer Service!!!! These folks are FABULOUS to work with!!! I HIGHLY recommend this company- they REALLY CARE for their customers and making their product as viable as possible for the customer's needs.

CONS

It's not really a "Con" but there are many more features than I have had the time to get to learn. If I took the time to get to know it, I would probably be using even more of the features!

Reason for choosing STEAMS ONLINE

I chose it because once I spoke with [sensitive content hidden], he made it sound like a product we couldn't live without- and how accurate that was!!!!!

Vendor Response

We’re thrilled that our product and team have made a positive impact. Feel free to reach out if you ever decide to explore those additional features – we’re here to help enhance your experience with STEAMS ONLINE. Thank you for recommending us!

Replied December 2023

Rominder

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great Service

PROS

It is very easy software. Very accessible and convenient We are very glad that we are using this software.

CONS

There are no cons. Whatever and whenever you needan update they are ready to do it.

Celeste

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Awesome and easy to use!!!

PROS

The overall experience with Steams Online has been a great one! The interface is user friendly with a very easy to use navigation system. It also provides good automation. We chose to use Steams Online because we were looking to simplify and streamline our customer reports, invoices, and employee files. The extra bonus is we can set up trainings and orientation courses that will aid with onboarding our staff. The great thing is we can remain cost effective. As a small business owner we have several administrative tasks and papers and being able to have most thing digital is well worth it.

CONS

I have no complaints, very satisfied. Definitely a must have for any small business.

Tomáš

Hospital & Health Care, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2023

Manage my scheduling with Steams Online

PROS

It is very usefull and accessible software which help you with scheduling of your time. You can easily add courses and manage it online so easily. Very friendly system.

CONS

I did not find any cons yet. Program is working well and I can reccomended.

Lisa

Information Services, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2021

Great Smart Calendar - no slipping through cracks

PROS

The smart calendar is very useful for project tracking and making sure people all are kept informed of project status. The color coding is very useful.

CONS

Sometimes the system can be difficult to find features. For example, the menus are a little dense and can be a little tedious to find specific features.

Vendor Response

Hi Lisa, thanks for reviewing us on Capterra! We are delighted to see that your experience with Steams Online has been positive, and the value you receive has continually helped you with your business needs. We value your partnership with Steams Online and look forward to continually serving you better. Please do not hesitate to share any other feedback you have in the future. Thanks again for trusting Steams Online with your business needs!

Replied December 2021

User Profile

Sasha

Verified reviewer

Cosmetics, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed December 2021

Steams Online

PROS

It is very interesting for the business needs of a small company.

CONS

Pop-ups on the company's website are too intrusive.

Vendor Response

Hi Sasha, thanks for reviewing us on Capterra! We are delighted to see that your experience with Steams Online has been positive, and we are glad to know that we can help you with your business needs. We value your partnership with Steams Online and look forward to continually serving you better. Please do not hesitate to share any other feedback you have in the future. Thanks again for trusting Steams Online with your business needs!

Replied December 2021

Giacomo

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Software per piccole aziende, utile per la formazione online

PROS

Incredibile software utilissimo per gestire la formazione della mia azienda, è stato utilissimo per registrare le lezioni.

CONS

Qualche volta rallenta la connessione, ma resta comunque un ottimo software

Shontal

Staffing and Recruiting, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A must use system

PROS

Love how user friendly the system is and how fast and efficient it enable the enrollment process to be for my staff.

CONS

Currently there is no single thing that i do not like about the system ..will keep you updated.

User Profile

Alvin

Verified reviewer

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Managing is easy, thanks STEAMS Online

PROS

Online booking, management system for educators, marketing and Sales

CONS

A bit expensive specially for a Non profit organisation like us

Krystal

Food Production, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Universal software

I absolutely the direction SteamsOnline is going and I will be using there service is this future

PROS

Organized book keeping Contracts Collection of clientele personal information Easy payment processor Constructing a classroom structure within the website Clientele is able to book classes through this website

CONS

Clientele is allowed to book a class with out a payment required

Tony

Accounting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

STEAMS ONLINE IS THE WAY TO GO

BOOKINGS. USE LESS PAPER AND EVERYTHING IS CENTRALIZE

PROS

IT'S EASY TO USE, VERY AFFORABLE AND PRETTY MUCH COMPATIBLE FOR MY BUSINESS

CONS

THE SOFTWARE IS JUST REALLY GOOD. NOTHING LEAST ABOUT THIS SOFTWARE

User Profile

Jhordann

Verified reviewer

Construction, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Administración de Empresas pequeñas

Relativamente buena hay cosas que mejorar pero es buena para llevar la contabilidad y administración de una pequeña empresa

PROS

la forma de usar el marketing es muy intuitiva y fácil aparte que es automatizada

CONS

Es un poco complicado de usar al inicio y mas si no tienes habilidades en el campo

Steve

Electrical/Electronic Manufacturing, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Very good

PROS

We try it to train our own staff or distributor staff. They can book or schedule an apointement for the formation. It's very easy to use.

CONS

For the moment, we don't have any complains.

Ekrem Taha

Music, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2022

One of the best booking software!

PROS

You can easily do online booking and payment! This is important. Software is easy to use.

CONS

Sometimes web-site can keep you waiting. Other things are amazing.

Vijay

Education Management, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed February 2023

Steams online helped me to schedule my classes and meetings in an organized fashion

PROS

I was able to organize the various events In my busy schedule.

CONS

The user interface is not as appealing as it should be.

Showing 1 - 19 of 19 Reviews