The ability to monitor, deploy and manage macs in an easy way, realy easy  to use, very reliable, good community.

I have used Jamf tools for the computer as well, and they all work great, support is always helpful and easy to reach when need help.

Overall the experience has been extremely positive and I would definitely recommend Jamf, they are the best in the business.

Jamf Pro allows me to easily and seamlessly empower my teachers to be masters of their classroom -- employing the appropriate restrictions and management tools when they feel necessary.

Jamf Pro is the ideal solution to manage all the devices needing to go home to students in our school district. All students need an easy to use and reliable experience.

JAMF is excellent software - with a not-so-excellent price.

Prior to beginning use of Jamf, I managed our student iPads via Apple Configurator. The process was painstaking, frustrating, time consuming and often, unsuccessful requiring many calls to Apple Help.

Easy Mac management solution with a big and good support community. Zero Touch Deployment is clearly the best feature.

The integration of an MDM soultion with Jamf for Apple devices is incredible and works flawlessly.

Great way to allow users to have some control of their desktop and ensure they comply with corporate standards.

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

The self service options are wonderful and have allowed us to steer our users toward a self-service first mentality which not only saves us time, but helps them help themselves.

Configuration profiles are a mess, but it’s being worked on.

Extremely please with the product, the features, the support and the cost. I would definitely recommend to anyone who was planning to invest in a Mac management tool.

Ease of use and support. The company culture is amazing.

Tech Support was pretty responsive in resolving an issue we had with user-enrolled devices.

Jamf customer support has been great from the initial install, transition to cloud, upgrades and general support questions.

Day 1 support of all Apple releases, full roadmap compatibility with Apple, and dedication to the integration of Apple products at the enterprise level.

Apparently the problem has been addressed in the next release.

This is understandable, but we don't receive a followup on when to update. This is more of an annoyance than a con.

Support is amazing and always helpful, They guided us on call, chat and even on remote sessions as well which is exceptional service.

Works in the background, and improves peace of mind for businesses that have remote assets such as laptops.

With Jamf Pro, most all of those problems go away and you have a simple to use, streamlined process to manage all of your Apple devices.

They have a great support team to ensure that your Jamf instance is what you need it to be for your environment. The JNUC, user conference, is also a blast to attend.

Great for managing Macs an Mobile Devices. Unique features and perfect integration over APNs.

Jamf presents powerful tools in a user friendly interface with amazing support.

Their support and service people are always a pleasure to work with. The advanced training courses are also really great, and the instructors are extremely knowledgable.

Inventory control and reporting is fantastic. Everything about the system is both high-quality, advanced, yet easy to use.

Best way to ensure all Macs are up to date, ready to go with business required software installed. Works straight out of the shrink wrap.

Easy to use, great product, worth every penny. Impossible to do what we do without it.

We have been so happy with the way it's been able to manage our systems and quickly have a place to get the reports needed.

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.

The remote program is really good. Very simple and quick when a caller has called in.

Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.

With the big rebrand and integration with ConnectWise Manage the duo are now all that much better, complementing each others previous, non-focused features.

Overall connect-wise automate is a great tool for our environment to monitor our customers systems.

It allows tons of customization and enhancement to increase its power. There are also tons of free and paid integrations that even make it work better.

The format of the software and also how it keeps you updated to current events going on. The layout of the product is great and easy to understand.

It's been positive, but I would recommend shopping around to get the best tool for your firm.

Single place to manage your workstations. Great patching product, great control product, awesome scripting engine.

Automate struggles to manage devices across subnets that other platforms seem to be able to do with ease. So bad that we had to bring in Auvik to do this task.

I really like the remote control portion of the program. The ability to remotely patch servers and client devices is excellent.

My complaints aside, Automate has been a good investment for us.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

This software's scripting engine is hands down the best. I recently saw the new interface that is coming to align the product more with Connectwise's main product is really nice looking.

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

The desktop software can be sluggish. Rolling out Third Wall was very rough.

US Dollar

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.


The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.


Jamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.



LongDescription

Application Management

Customizable Reports

Automatic Patch Deployment

Active Directory Integration

SSL Security

Single Sign On

Endpoint Management

Data Import/Export

Employee Self Service

Self Service Portal

Content Management

Mobile Access

Dashboard Creation

Automatic User/Device Recognition

Inventory Tracking

Compliance Management

Network Wide Management

Maintenance Management

Configuration Management

Real-Time Notifications

Workflow Management

Asset Tracking

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Deployment Management

Multi-Language

Patch Management

Audit Management

Software Management

Alerts/Escalation

Customizable Branding

Asset Lifecycle Management

Compliance Tracking

Remote Access/Control

Supplier Management

Summary Reports

IT Asset Tracking

Automatic Scans

Third-Party Integrations

Inventory Management

Vulnerability Scanning

Data Management

Security Management

Access Management

Encrypted Password Storage

Dashboard

IT Reporting

User Provisioning

$3.33 per/ month per iOS or tvOS device *
$7.17 per/ month per Mac *

Education and volume discounts available.

* Billed Annually

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Jamf Pro

In Person

Videos

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location.


Content management features allow users to share documents and publish content on their website. These features can identify and fix bugs and errors to help decrease website downtime. The solution provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.


ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. Technicians can troubleshoot issues remotely and work on multiple systems at the same time without interrupting the end user. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.


The security module allows users to manage antivirus, anti-malware, email protection, encryption, password and patch deployments from a single solution. Support is provided through an online forum, email and phone.

Jamf Pro vs ConnectWise Automate

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