I really love the interface, it's easy and powerful at the same time. You have everything you need.

The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.

During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.

It's very easy to configure metrics of monitoring. I also like the clarity of the generated graphics.

I love the depth in which you can see the speeds of your software. Some of the data is extremely helpful tracking down bugs or performance issues.

Don't hesitate to ask for assistance from them. They want to make sure you succeed and are always glad to help you realize more value from your investment.

We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay.

I love that it gives you a nice overall analysis of what's happening with your application.

The DB query addon is most helpful to improve the performance of the application.

The customer support is dreadful. We wait over 5 days for a response and then have to chase.

This tool has helped my company to save lots of money on AWS bills. A great analytic tool to get insights on the application data and make the business decisions.

It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.

I like that it gives you that data on a dashboard with some graphs so that you can see exactly where it's going up on down in performance, overall great product.

New Relic can be used to monitor system performance effectively in the enterprise systems. It gives better visibility on number of API Hits with Success and Failure Counts.

Our main version we run has a memory leak, the NewRelic support team was worthless in troubleshooting.

Overall, it is a good monitoring system to identify the  bottle necks on the systems effectively.

Insight is really good and easy to use. And it's really good that 7days retention is now part of normal tier.

Great dashboard with some nice insights from a birds eye view.

Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring.

Provides great real-time tracking. Lots of great integrations and alerting options make it easy to stay on top of your systems.

New Relic is a very good product if you have the budget for it.

Opposing the web component, the mobile apps one is very bad. The sdks are very bad and very intrusive, leading to instability of the apps itselfs.

Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.

Ease of use and the analytics it provides has proven to be beneficial for our customer insights and web traffic.

Even worse, pricing varies on multiple factors so it's not straightforward to predict your costs.

Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

In addition, I have managed to optimize the use of resources and reduce costs thanks to the detailed information provided by the platform.

It's incredibly easy to configure New Relic integration within a lot of web frameworks, like Ruby on Rails for example, which gives the developer a great experience to use this tool.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

The ability to connect to other PC remotely and control it is just amazing, the live chat  is also good.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

It has been great to use it. It is very user friendly which gains more confident we are using it right.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. 


The solution enables engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. 


New Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.



LongDescription

Application Management

Performance Management

Real-Time Monitoring

Baseline Manager

Transaction Monitoring

Resource Management

Bandwidth Monitoring

Uptime Reporting

Full Transaction Diagnostics

Performance Metrics

Availability Testing

Diagnostic Tools

Performance Analysis

Dashboard

Root Cause Analysis

Audit Management

Credential Management

Monitoring

@mentions

Alerts/Notifications

Graphical User Interface

Integrated Development Environment

Data Visualization

Log Collection

Reporting/Analytics

Search/Filter

For Websites

Collaboration Tools

Continuous Deployment

Continuous Integration

Alerts/Escalation

Backlog Management

Performance Monitoring

Web App Development

Source Control

Access Controls/Permissions

Deployment Management

Debugging

Software Development

Audit Trail

Workflow Management

IT Incident Management

Activity Dashboard

Process/Workflow Automation

Predictive Analytics

Multi-Language

Third-Party Integrations

Web Usage Monitoring

IP Address Monitoring

Network Analysis

Simple Network Management Protocol (SNMP)

Threshold Alerts

User Management

Event Logs

Compliance Management

Reporting & Statistics

Billing & Provisioning

Natural Language Processing

Machine Learning

Incident Reporting

Task Management


<strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

New Relic

In Person

Live Online

Webinars

Documentation

Videos

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Commenting/Notes

Whiteboard

Surveys & Feedback

Personalization

Meeting Management

Presentation Tools

Session Recording

Remote Printing

Video Management

Communication Management

Calendar Management

Assignment Management

Private Chat

Scheduling

File Transfer

Recording

Contact Management

Mobile Access

Meeting Room Booking

Two-Factor Authentication

Internal Meetings

File Sharing

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Prioritization

Troubleshooting

Remote Access/Control

Video Conferencing

Drag & Drop

Session Transfer

Live Chat

Document Management

Two Way Audio & Video

Presentation Streaming

Screen Sharing

For Nonprofits

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


New Relic vs TeamViewer Remote

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