Veradigm FollowMyHealth vs Updox

RATING:

2.2

(21)

Veradigm FollowMyHealth has 21 reviews and a rating of 2.24 / 5 stars vs Updox which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
2.2 (21)
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Ease-of-Use
2.5 / 5
Updox
Value for Money
1.5 / 5
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Customer Support
2 / 5
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Functionality
2.5 / 5
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Last Review Written
October 27, 2023
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Pros/Cons
  • Pros

  • The FollowMyHealth software is easy to use & has common sense terminology that help end users understand what they are looking at & find what they are looking for.
  • It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens.
  • Cons

  • She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged.
  • There appears to be a fatal flaw on how data gets updated (or not).
Read all user reviews
  • Pros

  • Easy to use good service very good customer service and help.
  • There is not a lot to like about this tool. Maybe it saves a bit of time when compared to having a separate TXT messaging tool and secure fax but you pay a very high price for very little time saved.
  • Cons

  • At first, setting this up is very confusing. You need to have assistance from the company in order to set this up with your printer or computer device.
  • There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait for patient to answer.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos