ConnectWise ScreenConnect
About ConnectWise ScreenConnect
ConnectWise ScreenConnect Pricing
ConnectWise Control offers free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows: One: $29 per month (billed monthly), $24 per month (billed annually) Standard: $49 per month (billed monthly), $39 per month (billed annually) Premium: $59 per month (billed monthly), $49 per month (billed annually) Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents.
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ConnectWise ScreenConnect
1 - 5 of 1,382 Reviews
Shawn
11 - 50 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed December 2021
Better Remote access than 90% of competitors
Mark A.
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
There is no better solution
I can remote into my clients PC's for support or have unattended connections to servers for maintenance and monitoring. Saves time (not travelling to client location) allows me the freedom to work from anywhere
PROS-Works very well. -not resource heavy -multi platform
CONS-Nothing I can really think of. -This is my go to application for rmm.
Reason for choosing ConnectWise ScreenConnect
-Better price for for the performance and features. Team viewer is nice, but way overpriced.
Reasons for switching to ConnectWise ScreenConnect
-This seems more stable and more feature rich. Splashtop was less expensive, but too many issues
Mohamed Salah
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
A Comprehensive Remote Support Tool: ConnectWise Control
Overall, ConnectWise Control is a great choice for businesses looking for a reliable and secure remote desktop support tool. The intuitive interface and customizable features make it suitable for a variety of business needs.
PROSConnectWise Control is a great remote support tool that offers users a comprehensive suite of features. The platform is easy to use and the support team is always available to help with any issues. I have used it to help my customers troubleshoot their systems and to transfer files, and it worked perfectly every time. It is a reliable and secure platform that I would definitely recommend.
CONSConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar with the software. Additionally, it lacks some advanced features that may be necessary for certain businesses.
Reasons for switching to ConnectWise ScreenConnect
ConnectWise Control offers a wealth of features that make it superior to many of its alternatives. It provides secure, reliable remote desktop support and customizable features that can be tailored to fit the specific needs of a business. Additionally, the customer support team is available to answer any questions or provide assistance with setup.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
It is simple to access the server with ConnectWise remotely.
Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work.
PROSInitially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great.
CONSThere are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be.
Allegra
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2023
ScreenConnect Review
I like that we can now see software on the machine without logging in as the user. I also like that I can now login as the user on remote desktop without guiding them to join a session.
CONSThe expired token can be a problem. I appreciate that it clears up if someone is using up a seat and isn't at their computer anymore but I do wish it had maybe an idle timer instead of it running into that when I'm in the middle of something.
