---
title: "dualmon Software Reviews, Demo & Pricing - 2026"
description: "Review of dualmon Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/remote-support/dualmon-profile/"
page_type: "product"
language: "en"
---

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dualmon

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Overview

[Reviews](https://www.softwareadvice.com/remote-support/dualmon-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/dualmon-profile/alternatives/)

# dualmon Review

From $19-$99/year Free trial 3 plans

Wondering if dualmon is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

dualmon

4.9

[(289)](https://www.softwareadvice.com/remote-support/dualmon-profile/reviews/)

Pricing

Starting at $19.00 flat rate per year

### About dualmon

dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options.

dualmon features direct file transfer, which enables users to transfer files and software patches. The product also offers multi-session support, which allows users to connect with several computers at one time.

dualmon’s instant messaging feature allows users to initiate chat sessions with other online users. The solution also includes live presentation, so users can provide online demos and training to the customers.

dualmon is available in two different pricing plans, and pricing varies based on number of computers. The vendor offers online support and a knowledge base.

Wondering if dualmon is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

## dualmon User Interface

## Popular dualmon Alternatives

Main Product

dualmon

4.9

[(289)](https://www.softwareadvice.com/remote-support/dualmon-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.89Value for money
-   4.80Customer support
-   4.73Functionality

Pricing

Starting at $19.00 per year

Get Price

Alternative Product

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4.6

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Ratings Breakdown

-   4.61Ease of use
-   4.37Value for money
-   4.30Customer support
-   4.56Functionality

Pricing

Starting at $24.90 per month

Get Price

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[AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/)

4.6

[(1797)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.51Value for money
-   4.25Customer support
-   4.50Functionality

Pricing

Starting at €22.90 per month

Get Price

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4.7

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Ratings Breakdown

-   4.67Ease of use
-   4.76Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $29.50 per year

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4.7

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Ratings Breakdown

-   4.72Ease of use
-   4.68Value for money
-   4.61Customer support
-   4.64Functionality

Pricing

Starting at ₹480.00 per month

Get Price

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4.8

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Ratings Breakdown

-   4.86Ease of use
-   4.33Value for money
-   4.63Customer support
-   4.78Functionality

Pricing

Starting at $28.00 per month

Get Price

## dualmon Pricing and Plans

Starting price: $19.00 per year

Free Trial

Free Version

Pro

$19.00

flat rate, per year

Plan includes:

-   Unlimited Remote Access
-   Full-Screen View
-   Remote Printing
-   Transfer Files
-   Multi-Monitor Support
-   Screen Blanking & Input Blocking
-   Two-Factor Authentication
-   Copy & Paste Between Computers
-   iOS and Android Native Apps
-   Windows and Mac Desktop Apps

Read More

Enterprise

$99.00

flat rate, per year

Plan includes:

-   Unlimited User Accounts
-   Computer Group Management
-   Custom Cobranding
-   Concurrent Sessions
-   Remote Deployment
-   IP Whitelisting
-   Remote Admin Elevate
-   Generate Usage Reports
-   Session Recording
-   Cross-Account Connections

Read More

Assist

$99.00

flat rate, per year

Plan includes:

-   Unlimited Remote Assistance Sessions
-   Includes 20 User Accounts
-   Embeddable Assist Widget for your Site
-   Custom Cobranding
-   Multi-Monitor Support
-   Transfer Files & Remote Printing
-   Input Blocking & Screen Blanking
-   Hardware Diagnostics
-   Session Recording & History
-   Reboot & Reconnect

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## dualmon Features

-   Popular features found in Remote Desktop
    
    Access Controls/Permissions
    
    Real-Time Chat
    
    Remote Printing
    
    Screen Recording
    
    Screen Sharing
    
-   More features of dualmon
    
    Annotations
    
    Authentication
    
    Chat/Messaging
    
    Collaboration Tools
    
    Customizable Branding
    
    Diagnostic Tools
    
    File Sharing
    
    File Transfer
    
    Live Chat
    
    Meeting Management
    
    Mobile Access
    
    Monitoring
    
    Multi-Channel Communication
    
    Multiple Monitor Access
    
    Multiple User Accounts
    
    Print Management
    
    Remote Access/Control
    
    Remote Monitoring & Management
    
    Remote Update/Installation
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Secure Login
    
    Self Service Portal
    
    Server Monitoring
    
    Session Recording
    
    Session Transfer
    
    SSL Security
    
    Summary Reports
    
    Third-Party Integrations
    
    Troubleshooting
    
    Two-Factor Authentication
    
    Unattended Access
    
    User Management
    

## dualmon Integrations

Microsoft Outlook

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

## dualmon User Reviews

## dualmon customer ratings

- Overall rating: 4.9/5
- Total reviews: 289

### Rating distribution

- 5 stars: 251 reviews (87%)
- 4 stars: 35 reviews (12%)
- 3 stars: 3 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.9/5
- Value for money: 4.9/5
- Customer support: 4.8/5
- Functionality: 4.7/5

---

### Best remote Software

- Overall rating: 5/5
- Reviewer: abel c.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

An excellent solution with a proven track record of stability. In our experience, the application has remained completely error-free and highly dependable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I highly recommend Dualmon for its speed and security. It is a proven, scalable platform that has consistently outperformed its competitors in our evaluations, making it the top choice for reliable remote management.

#### Cons

I haven't encountered any significant issues or downsides with DualMon so far; it works very reliably . The only thing I would like to see added is official support for Android, as having a dedicated app for that platform would make remote management even more flexible .

#### Reasons for choosing dualmon

Dualmon is better quality and lower price.

---

### So much better than TeamViewer

- Overall rating: 5/5
- Reviewer: Sonia M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

Honestly, Dualmon has been wonderful. Almost too good to be true compared to what we've had to deal with in the past. I like that the pricing is stable, transparent and flexible for when adding on additional computers beyond the current limit. We use it for training and assisting other staff members. Staff uses it to remote into their remote computer when working from home.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting capabilities, the drama free updates, the reliable connectivity, and more.

#### Cons

Even though the connection bar at the top can be moved to the left or right, it can be a little bulky and in the way at times. If it can be made into something much much smaller when in full screen mode, that would be great! Also, it hasn't happened recently, but in the past, file transferring would fail at the point where it's supposed to allow me to select where to place the file on the remote computer.

#### Reasons for switching to dualmon

We previously used Teamviewer, and I use Chrome Remote Desktop as well. Chrome RD is free, but it is tied to my Google account and therefore can't be shared with other team members. Teamviewer misled us about lifetime purchases, etc, and each upgrade required a whole new payout. Overall, it was a very heavy handed, unpleasant and frustrating experience. We were frequently unable to connect for various reasons from needing to update, or the remote computer needing to be updated, or needing to upgrade or license, other random reasons that are now thankfully a blur as we've been with dualmon for over 5 years now!

---

### works great and is easy to set up and use

- Overall rating: 5/5
- Reviewer: Julius H.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Your product is east to set up, distribute and use. The remote connections survive restarts and also provide easy file transfers both to and from remote hosts.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

easy of set up and use and distribute.

#### Cons

I have no complaints!

---

### Good remote work software

- Overall rating: 5/5
- Reviewer: Brandon N.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

It's been a good working experience with DualMon and it has helped me improve my work productivity .

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I just like the ease of use for out of the office work. It makes it very easy and accessible to access my work information from my home and there doesn't seem to be any lag or issue with working with dualmon.

#### Cons

I wouldn't say I disliked anything about the software just maybe having more information on optional computers to remote work with.

---

### Obviously my Favorite and don't want to change.

- Overall rating: 5/5
- Reviewer: Shawna R.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

I have really loved it. It is the one peice of my tech stack that I am not constantly trying to change for improvements.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The Ease of access for me and my team, the cost, and also security. .

#### Cons

I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should it be.

#### Reasons for switching to dualmon

Cost, security and ease of use. There are free alternatives, but they are clunky, so the cost point I think is reasonable for the convience (and secuirty) it affords.

---

### ALL AROUND WINNER

- Overall rating: 5/5
- Reviewer: Charles W.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

I was using logmein.com prior to switching to Dualmon. Logmein went public and the cost skyrocketed enough where I could just not absorb the cost. Dualmon has been consistent in pricing and service. There is no reason to look elsewhere when it works and not at a heart stabbing cost.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I use this product to log into clients in my CPA practice. It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software. It also allows a section to use by other staff so that we have dual access to the client. On occasion, clients I normally don't remote into on a routine basis ask me to fix something on their computer. Walking them through simple installation through the install process is very easy. Then I just delete their computer off my dashboard of clients. Easy peasy the way it should be. The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access.

#### Cons

I have not run into any problems with this. At one point I was having some difficulty setting up dual remote status for me and the bookkeeper to access the client computer, but tech walked me through it and we were able to do future setup easily once we understood it. I think we may have been overcomplicating it.

#### Reasons for switching to dualmon

Logmein.com pricing was reasonable until the company went public. It forced us to look at alternative products. I have been with dulamon.com since 2018 without a glitch.

---

### Brilliant software

- Overall rating: 5/5
- Reviewer: Maria D.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The Dualmon product provides a great value for your money for all of what it allows you to be able to do.

#### Cons

At the present time l haven't had any issues with the Dualmon service, so there is nothing l can say.

#### Reasons for switching to dualmon

Value you get for the low price that it costs

---

### Great product!!!!

- Overall rating: 5/5
- Reviewer: Thomas C.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

My experience with DualMon has been very good. In an era when people are pumping out 'remote access solutions', DualMon has been very beneficial for us without too much 'techy' stuff. It is easy to install and use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Dual Mon is easy to use. There is two level authentication but it is not too fussy. There are no ads. It just seems to work!!

#### Cons

Sometimes, when setting us new machines, I have a hard time making sure the new User doe snot fall under my profile. It has happened in the past and I am sure it is user error but that sometimes is a pain.

---

### Simple and Easy to Use

- Overall rating: 4/5
- Reviewer: Giovanni R.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love Dualmon's pricing and affordability, and how easy it is to use their software.

#### Cons

It could offer more diagnostic information and bulk installation. I use it in conjunction with Atera.

#### Reasons for choosing dualmon

We chose Dualmon because of the their price

---

### Superb Remote Access Software

- Overall rating: 5/5
- Reviewer: Terry W.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease to be able to connect remotely without any pre installed software necessary. It is very good value for money compared to similar other products.

#### Cons

No features that I would require are missing from the product. I use it primarily to gain remote access to my clients PC/s to debug and resolve any issues.

#### Reasons for switching to dualmon

Cheaper cost and no need to pre install.

---

Showing 1 - 10 of 289 Reviews

[See All Reviews](https://www.softwareadvice.com/remote-support/dualmon-profile/reviews/)

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