About GoToMyPC

GoToMyPC is a remote work solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions based on time taken, type or origin.

GoToMyPC helps businesses gain visibility into multiple screens, manage user permissions and create shortcuts to quickly access files. The drag-and-drop interface helps professionals transfer and organize documents across devices. Additionally, it helps businesses secure and encrypt critical data using 128-bit Advanced Encryption Standard (AES) measures.

GoToMyPC comes with an application programming interface (API), which allows administrators to connect the system with various third-party IT a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

20 Reviews of GoToMyPC

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

December 2019

Brittany from Christine & Mullen Agency

Verified Reviewer

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

December 2019

Best Remote Administration Software Yet

I love this product. It works extra great when I am traveling for work and need to get onto my desktop for a file or something.

Pros

The best thing I like about this software is the flexibility with the workflow between the users. You can see who is using the log ins and who isn't. Being able to also use the mouse share and be able to use it smoothly, is awesome as well.

Cons

When connecting from home, rather than the hub spot at my office, the connection can be a bit slower than normal.

April 2020

Ross from Pandora

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Functionality

5.0

April 2020

A good solution for enterprise, too expensive for personal use

I've used it for a while until I came across with TeamViewer and decided to switch. Overall Gotomypc is definitely a robust remote connectivity solution, but the pricing and the outdated UI makes it not the first choice for many people.

Pros

1. It delivers on what it promises - you can log in to a remote computer and work on it with minimal lag. 2. The connection is usually very stable and once you get familiar with the SW, it becomes a second nature to use. 3. It's one of the industry veterans, so the solution is pretty robust and reliable.

Cons

1. Feels so 1990... Everything looks and feels a little old-school, starting from their website and to the actual software UI. Some would not be bothered by graphics, though. 2. Pricing is not intended for personal use - if you just want to help out your parents, use TeamViewer. This is clearly targeted at enterprise with deep pockets. 3. Not as versatile as TeamViewer, lacks features like having one-time passwords for quick one-off remote sessions.

Reasons for Choosing GoToMyPC

I switched from Gotomypc to Teamviewer because TeamViewer was easier to set up, was cheaper and had a cleaner UI.

January 2021

Joe from VIP Tours of Branson

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

5.0

January 2021

Good Product But Too Expensive

My experience with GoToMyPC wasn't a bad one, it just became an expensive one. I still think it's a good product and company.

Pros

GoToMyPC was actually pretty simple to set up and it was great being able to access all programs, files, photos, etc. on my office computer, from anywhere I had good signal for wireless cellular and/or Wi-Fi.

Cons

I loved GoToMyPC for the first year or two. But then they started getting more expensive and we opened a new office in another town, so we were required to buy another license to connect to that office computer. So, I started looking for an alternative.

August 2020

Sonya from SRI

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

August 2020

Could be better

There are better applications out there. Would not recommend.

Pros

This product is fairly easy to use. There is a file transfer option which would be useful if my company allowed for file transfers to personal computers.

Cons

The application is slow and laggy even with high-speed internet on both ends (local and connected computer). This makes working remotely very frustrating. Sometimes restarting the application helps, but not every time. Connecting to a computer with multiple screens using a MAC is clunky. Unless you are in full screen, you cannot access buttons on the top portion of the screen.

October 2020

Teunis from Mayor Industries

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

October 2020

Great way to Connect to your office

I have used this software for myself and clients for years and have had very few issues.

Pros

This software makes it easy for me and my customers connect to their office from wherever they like. It is secure easy to setup and it works.

Cons

Sometimes if the software is not setup right on the work computer then the connection will fail. Which would mean you might not be able to connect when you want.

Reasons for Choosing GoToMyPC

Price was better for the same features.

Reasons for Switching to GoToMyPC

Cost and security