About GoToMyPC

GoToMyPC is a remote access solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions based on time taken, type or origin.

GoToMyPC helps businesses gain visibility into multiple screens, manage user permissions and create shortcuts to quickly access files. The drag-and-drop interface helps professionals transfer and organize documents across devices. Additionally, it helps businesses secure and encrypt critical data using 128-bit Advanced Encryption Standard (AES) measures.

GoToMyPC comes with an application programming interface (API), which allows administrators to connect the system with various third-party IT a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

35 Reviews of GoToMyPC

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(8)

8

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

August 2021

User Profile Picture

Zyren Christian from Caspio

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

GoToMyPC

Pros

GoToMyPC is such a great tool, aside from using GoToAssist this is also a great addition if you desire more detailed information on your computer or computer that is inter connected to your network. Very user friendly, flexible to use as you can work any where, when and how you would like to.

Cons

Didn't have any problems with this produx

December 2019

User Profile Picture

Brittany from Christine & Mullen Agency

Verified Reviewer

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

December 2019

Best Remote Administration Software Yet

I love this product. It works extra great when I am traveling for work and need to get onto my desktop for a file or something.

Pros

The best thing I like about this software is the flexibility with the workflow between the users. You can see who is using the log ins and who isn't. Being able to also use the mouse share and be able to use it smoothly, is awesome as well.

Cons

When connecting from home, rather than the hub spot at my office, the connection can be a bit slower than normal.

April 2020

Ross from Pandora

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Functionality

5.0

April 2020

A good solution for enterprise, too expensive for personal use

I've used it for a while until I came across with TeamViewer and decided to switch. Overall Gotomypc is definitely a robust remote connectivity solution, but the pricing and the outdated UI makes it not the first choice for many people.

Pros

1. It delivers on what it promises - you can log in to a remote computer and work on it with minimal lag. 2. The connection is usually very stable and once you get familiar with the SW, it becomes a second nature to use. 3. It's one of the industry veterans, so the solution is pretty robust and reliable.

Cons

1. Feels so 1990... Everything looks and feels a little old-school, starting from their website and to the actual software UI. Some would not be bothered by graphics, though. 2. Pricing is not intended for personal use - if you just want to help out your parents, use TeamViewer. This is clearly targeted at enterprise with deep pockets. 3. Not as versatile as TeamViewer, lacks features like having one-time passwords for quick one-off remote sessions.

Reasons for Choosing GoToMyPC

I switched from Gotomypc to Teamviewer because TeamViewer was easier to set up, was cheaper and had a cleaner UI.

May 2021

Jeff from Coil Tubing Technology, Inc.

Company Size: 2-10 employees

Industry: Oil & Energy

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

1.0

Functionality

5.0

May 2021

Free Trial lacked Support

Not Good, couldn't get passwords to sync from admin to remote pc

Pros

I have used in the past, good security, good function. Need solid performance for remote access processing

Cons

Could not get the passwords to sync for the trial, could never get remote pc access to host. non responsive support.

Reasons for Choosing GoToMyPC

previous experience

Reasons for Switching to GoToMyPC

Cost

April 2021

Rachel from Rheumatology Associates, Inc.

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

April 2021

Easy to use remote access

Lifesaver even before all this! Remote login in allows me to spend more time with my family instead of being stuck at the office running reports. I can do start it and monitor from home while spending time with my kids. Have used for many years prior to 2020 so when I had to use it to work from home I was already familiar with the features. Could not imagine working without it.

Pros

Easy to use. Able to change options such as add a computer/ user or remove. Remote login was a time saver before 2020 but during this last year became essential. Before I could use it on vacation if a need or question arose while I was out of office. As a medical practice is valuable to be able to have access to our schedule from home in the even of bad weather. Being able to still work while being remote during 2020 was a lifesaver. It's a total mirror of the desktop you're remoting in to. I have access to everything I need. The activity log is great for helping to log hours worked or review activity.

Cons

It's not the software's issue but I wish there was a way to restore power to the pc you are trying to log in to without being on site. Our office can experience power outages during bad weather or high winds (we are located in Oklahoma) and I am unable to remote in if power has been lost at the desktop.